This is how purchasing glasses should be! Professional, honest, and accurate…read more Setting up an appointment online was very quick and easy. I arrived 10 minutes early. The staff was professional from the moment I walked in to the end of the visit. I was promptly greeted with a smile, given easy forms to sign, and seen by Dr. Roshnee Patel within ten minutes. The store is very clean, dust free, and sanitizer is readily available throughout. Dr. Patel was very warm, welcoming and so down to earth. Just from her warm smile greeting, Dr. Patel immediately made me feel comfortable. She took her time with the exam, explaining things as she went. She answered my questions and concerns with care. She eased my mind. She never rushed me through the exam. More importantly, the exam went well and I was confident that I (finally) received an accurate lens prescription. Via lens scan, she confirmed my suspicion that one of the lenses in my existing-old prescription from a different chain wasn't accurate. Her staff helped me select new frames based on what style I liked. Then, I was encouraged to browse on my own without the hovering nor upsell pressure. I found a great pair of frames in a style I hadn't considered before. There are many designer frames here: Versace, Michael Kors, etc. Later, I saw that the frames sold here are current designs and sold very close to retail price. The frames that I chose were just five dollars more than the manufacturer's website. If I could change anything, I would suggest that the thermostat be adjusted as needed. It was an unseasonally warm day, and it was very warm inside the building. Overall, this was my first time ever using Pearl Vision and Dr. Patel and her staff left a great impression. They've restored my faith in physicians and I will make this my permanent place for glasses.

This place was great! The DO was very thorough and the whole staff was very personable. I will…read moredefinitely come back!

I have been going to Global Optical for many years for my eye exams, as well as getting glasses…read more The many years I've been going there Carol the owner has been exceptionally supportive in my needs! I continue to trust her for every optical need! If you were looking for a great Optical business you come to the right place!

Carol is very nice & welcoming! The service was really fast, the insurance I have is VSP so I am…read moreglad I ran into global optical!

I have had a great experience here numerous times over the years. They have a 100-day satisfaction…read moreguaranteed policy which is very important for progressive lenses because they can be troublesome to get right. I also really like the current optometrist. She is very knowledgeable and has helped me a lot with my dry eyes - more than my opthamologist!

I had eye exam on 6/30/25. I need a copy of my prescription. I've now been trying to get some…read moreinformation in an online chat, but the stupid chatbot just keeps asking me which store I went to after that question was answered. So I tried to call the store but all I got was the same ridiculous chatbot. No answers no humans. This is pathetic. I will not be using Visionworks anymore.

The frames we had gotten on the glasses ordered here last year broke. We're unsure how it happened,…read morebut none-the-less, the lenses would not stay in the frames any longer. Without any questions, after they saw the glasses, they stood by their warranty and ordered new frames. (Unfortunately they were not in stock). I was told it would take a few weeks. A week or so later, I received a call from them letting me know there was a backorder on that frame from the manufacturer - not their fault but frustrating we'd have to wait and use an outdated prescription for a while - we're talking months of backorder. However, a few weeks later they called to say they were able to get them replaced sooner. So, we picked up the new glasses within the week of getting their call. While they are more expensive than the chain optical stores or stores like Costco, they stand by their work and provide "service with a smile."

Professional. Efficient with time and very supportive. I would highly recommend over neighborhood…read morecompetition!

I gave this office chance after chance but I'm done. Constant frustration with having to explain…read morethings over and over. Staff does not listen and makes many mistakes in appointments, charges, ordering contacts, etc. Doc expresses her opinions on daily contacts vs biweekly vs monthly. That's fine but don't keep fighting me on my preference just bc it doesn't align with yours. I say that my farsightedness has worsened and she insists that my vision has not changed. Then I'm told it's bc I'm not wearing the progressives as recommended. I was told the progressives were not necessary bc my vision is borderline but that it will just help me adjust when the time comes. I'm told they only come in dailies, which I expressed are not comfortable. I can read fine without glasses or contacts so how would progressives help my farsightedness. I've expressed my vision is affecting my work and I need a reexam. I ask that someone call me but I just receive texts that show they are not listening to my issues. My family will not return. I cancelled my follow up appointment. They asked no questions as to why or how they can help.

I've been going to advance vision center to see Dr. Lorenzana for many years now. There are times…read morewhen it gets pretty busy but it's totally worth waiting for her services. I recently had an issue with dry eye syndrome and she recommended an alternative treatment vs getting on prescription drugs first. To my surprise the Eye treatment that was provided for me helped as well as the eye supplements she has. I was able to use my flex savings account money for them so that was a bonus for me. Like all other doctors offices, you must be proactive and ask questions. if prices are concerned then speak up or ask before hand as they won't work with you in terms of payments. She will take the time to explain and offer her suggestions. She believes in continue education and explains things to you in terms that you can understand. which means she has good bedside manners. So if you want to get cheap services and cheap eyeglasses then go to the local optical chain stores around the area. But if you want to build a relationship with your eye doctor and your eyes are very important to you, then take the time to get to know her and the staff.

Great experience! Super friendly service and everything was quick and easy. They helped me get…read morefitted for contacts, and I love my new glasses too. Definitely recommend if you're looking for glasses or contacts!

God bless you sir . As a person I understand that you have a business to run , but when you over…read morecharge and do not disclose fees when you indicated a short adjustment would be free ... I have a witness - and charge 125 dollars and didn't fix the problem ... this does not seem like a fair business practice to me . You did not save me any money - you charged money and never fixed the problem my review is fair .

I went to Kovach eye institute on the recommendation of my optometrist and I was very pleased with…read morethe entire staff and how everything was explained in great detail, Dr Kovach, and most importantly the results of my cataract surgery. I couldn't be happier with my results. I had a small bump in the road as it turned out I was allergic to the eye drops I was given, but with quick work and excellent communication between my optometrist (giant shout out to Dr. Martin Matus!) and Dr Kovach, my issue was resolved quickly. Don't hesitate to visit Kovach eye clinic.

Suppose to be flagship. High end office with professional service. Be prepared to wait over 2…read morehours on every appointment. Not very professional

I have been coming to the Arboretum of South Barrington since the day that they opened & I have…read morealways loved this entertainment mall. Every year it seems to get better and better. When Heidner Properties acquired the Arboretum of South Barrington in 2022, we have witnessed an uptick in the abundance of new events, decor, beautiful new restaurants, retail shops & many more special events for day and evening entertainment. It's such a beautiful mall to walk around in & we cannot wait to see the ongoing innovations that continue to grow and become more successful each year. It's such a lovely outdoor entertainment mall and it's easily accessible from every direction. We love it here Stacy & the events department are also just wonderful to work with.

The Arboretum of South Barrington is a great shopping center. Every time I go there I find…read moresomething new. I love the variety of restaurants that they have there. Georgio's is one of my favorite pizzerias. Wok N Fire is a great Asian restaurant. Have a sweet tooth? They have taken care of with Smallcakes and Scoops Society. The last time I went, they had a cover band performing for the shoppers. I can't wait to go back and see what I can discover next time.

I've been seeing Dr. Lorenzana for almost 20 years. I absolutely love her! She uses advanced…read moretechnology, and you can ask her any question... about a machine, your eyes... and she'll patiently explain everything. She remembers things about your personal life and will ask about it. The past several years the doctor has had students doing rotations at her location and they learn a lot from her (that's what they tell me). She is also bilingual -- English and Spanish.

From the owner: We provide ...individualized... vision optimization. read more

I have always had a pleasant experience here. I trust them with my eyesight, what more can I say?read more

I love this eyecare center. They are fantastic, so kind and sweet workers. They have never made me…read morefeel like an inconvenience with my million questions and are kind enough to go over any questions of mine. I call if I have any questions and the kind lady at the front desk always helps me out perfectly. The doctors are also the kindest people, always have great conversation and really care to get to know you. I love this location and I would seriously never change.