They're great! Very caring, friendly, and attentive. I moved but I wish I still lived in the area…read moreso I could have kept going here

Ok, this is the best dentist office in North Phoenix. The staff is friendly, personable, and…read morewelcoming! You might go in as a patient, but you're definitely leaving out as family. They are so loving and warm. The office is clean and spectacular. Usually you dread dentist appointments but never when you're scheduled at Union Hills Family. The name in the title is true to the staff. And Dr. Ellis is my favorite ! She is beautiful, funny, and so lovable! I can't see me going anywhere else.

I am a new patient at Desert Smiles and I have to say my experience has been amazing. My dental…read morehygienist, Natalie was fantastic. She talked to me about my oral care and how to improve on it. She was very kind and knowledgeable. The ladies up front are very helpful and friendly! 10/10 would recommend this place to every and anyone!!!

ONE STAR -- GET A SECOND OPINION BEFORE AGREEING TO ANY MAJOR DENTAL WORK HERE…read more I had been a patient at Desert Smiles Dentistry and went in on August 4, 2026 for nothing more than a routine six-month cleaning and X-rays. I left being told that I needed crowns or veneers on my four front teeth because, according to the dentist, I had been "cracking my teeth good" I was shocked. I had Invisalign three years ago, religiously wear my retainers, have always taken excellent care of my teeth, and have never had any significant issues with my front teeth. I've even done teeth modeling because of the appearance of my smile. The dentist pointed out visible lines on my front teeth and specifically told me these were new and that he had never seen them at my previous six-month visit. He then had his front office provide me with a quote for FOUR crowns. I was also told that if I decided to move forward with his proposed treatment plan, I could receive a discount because, ironically, the practice was having "Crown Week" at the end of August. He even told me that another dentist would probably try to convince me to crown my entire upper mouth. Thankfully, I did not agree to anything and immediately sought a second opinion. I was evaluated by another dentist today, and the difference in professional opinion was astounding. She explained that what I had been shown were craze lines -- common lines that naturally develop in teeth over time, similar to wrinkles as we age. She explained that the lines were internal rather than external, told me my teeth were essentially in excellent condition, and said she would not recommend doing anything to them at this time. She further explained that perhaps decades from now, as I reach my 60s or 70s and normal wear progresses, veneers might become an appropriate cosmetic option. She specifically did not recommend crowns on my healthy front teeth now. What makes this even more concerning is that during my 12-year-old daughter's previous routine cleaning at Desert Smiles, we were also told that she needed an expander. She has since been evaluated and treated by an orthodontist and got braces this summer. An expander was never recommended as part of her orthodontic treatment... Recommending four crowns on someone's front teeth is not a minor suggestion. Crowns require permanently altering natural tooth structure. Had I simply trusted this recommendation without questioning it, I could have undergone significant, irreversible dental work that another dentist believes is completely unnecessary. The fact that I was presented with a four-crown treatment plan, given a quote by the front office, and then informed about a "Crown Week" discount only added to my discomfort with the entire experience. Based on my family's experiences, I have completely lost confidence in this practice. I strongly encourage anyone who receives a recommendation here for expensive or invasive dental treatment to get an independent second opinion before agreeing to anything. We will absolutely not be returning to Desert Smiles Dentistry.

It's been a while since I last visited the dentist - between moving and having a baby, life just…read moregot in the way, and let's just say my teeth were overdue for some TLC. I found this spot with 5-star reviews and decided to give them a call. I spoke to the sweetest, friendliest lady who was efficient, helpful, and just all around amazing. As a new patient, I had to fill out an intake form, which was super easy and straightforward. On the day of my appointment, everyone I met was just as kind and welcoming as the front desk had been. They answered all my questions and made me feel confident about the next steps for my dental care. So yes, the 5 stars are real! Definitely check them out... especially since Starbies is right next door.

They sold off my location without telling me. I had $400 owed to me on my account which they now…read moretell me they can't pay back because my account t has been sold. New owner doesn't want to know about it either saying it's not them that owe me the money

I highly recommend this Office. The Staff is so friendly and amazing. The dentist is well he's…read morehuman. He's not some robot sitting there working on your teeth and you know that's nice and refreshing. He does really good work and if you're in there doing a long procedure, you get to watch a movie. But I won't go anywhere else so I would highly recommend them. Have a beautiful day.

lack of experience and poor filling, need more courses in filling, crown and costumer services.read more

Cleaning, exam and x-rays along with in office whitening. Top notch care and attention to detail…read morewith highly professional and friendly staff.

My wife visited this place 2 days back along with me for her teeth cleaning and checkup. We called…read morein the morning the same day for an appointment and luckily was given an appointment that day itself since there was a free window due to one cancellation. On a visit, we were superbly welcomed and everyone was so sweet in that office. Each and every staff tries to do small talks and that really appreciated. They did a great job in her teeth checkup and thorough cleaning was done. They never hurried up for anything and it was a splendid visit. The highly recommended location for any dental related consultation. In the end, they even gave a goodie bag too with paste, brush, floss, and other stuff too.

I have been driving about 30 minutes to get to this practice for 5 years now and it's 100% worth…read moreit! Everyone is so kind and professional from the front desk (Kim is so sweet!) to the hygienists and the dentists. Dr. Tolman is so calm and does fantastic work. I never feel like anyone is rushing to get me out of the chair and they always make me feel at ease. This practice also doesn't over-treat which I really appreciate. I highly recommend!

As a dental colleague and patient of Dr Tolman, I very much appreciate his high quality work. His…read moreentire office is professional; I recommend them all without reservation.

Let me tell you, I've had issues with past dentists and I'm so glad I found Legacy!…read more Long story short, I loved my old dentist but they got wishy washy with insurance and around Covid time so stopped going. I tried another place last year and they tried to upsell me, and refused to clean teeth without extra work even after saying how near perfect teeth are. Fast forward to legacy, and wow I found a new spot. My first visit I had some gum disease so had to go back. The service was great! Even though I needed some extra work I wasn't planning on, they helped me every step of the way. They let me know out of pocket before scheduling work. They are so friendly and great. When the doc looked at my teeth, there was no upselling. Unlike the last place he said what was needed and anything else was optional if I want. So glad I found this spot! I will be back!!

Our family had been patients of Dr. Core many years ago and always had a very positive experience…read more After moving farther away, we changed dentists simply because of the distance. About 10-12 years later, we recently realized his office was closer than we thought, and my wife, our two children, and I were genuinely excited to become patients again. Unfortunately, our experience this time has been extremely disappointing. At my first visit back, I was told I needed three crowns and a root canal. Following the root canal treatment at this office, I developed severe trismus and was unable to properly open my mouth for approximately two months. It was easily the worst dental experience I have ever had. Prior to this, I had gone 46 years with essentially no significant dental problems beyond one cavity. I also still have what appears to be crown cement on the neighboring tooth that I have been unable to remove. Despite that experience, I still liked and respected Dr. Core personally and intended to continue seeing him. I was preparing to have a tooth extraction and implant done that I understood would cost approximately $5,000-$7,000, along with another root canal/crown and additional dental work. What ultimately caused our family to leave, however, was how my wife and children were treated over ONE missed appointment. A few days ago, my wife and our two children unfortunatly missed their six-month cleanings because we happened to be traveling in Idaho (the appt was scheduled upon checking out of the last cleaning 6 months ago as you typically do). We were in the mountains with very limited or nonexistent cell service and had no way of communicating with anyone. We absolutely accept responsibility for missing it. I understand that a dental office loses valuable time when patients do not show up, and although $300 in missed-appointment fees is frustrating, I can understand why a practice might charge a fee. What I cannot understand is what happened next. My wife was told that because she and our two children missed this one appointment, we owed $300 AND that all three of them were no longer welcome as patients. There was no history of repeatedly missing appointments. This was one mistake. What makes the situation even more frustrating is the communication leading up to it. When the office needed to collect payment from my wife after her previous visit, they had no problem repeatedly contacting her by phone and/or text until payment was resolved. Yet for an appointment involving THREE members of our family, the only text reminder we received was on the day of the appointment, just hours beforehand. We did not receive a phone call or text at any point in advance confirming the appointments. We were told that a confirmation email was sent, however again we were out of town, and when that email was not replied to confirm the appointment I would assume the office would call and text. I realize that remembering an appointment is ultimately our responsibility, but advance confirmation calls and texts are common practice at medical and dental offices. Had someone contacted us even a few days beforehand, we would have immediately explained that we were going to be out of town and gladly rescheduled. The appointments could have been offered to other patients, there would have been no missed appointments or fees, and this entire situation could have been avoided. It is difficult for me to understand how an office can be so persistent about reaching a patient when money is owed, yet make seemingly very little effort to confirm three appointments before imposing such a severe consequence for missing them. The part that bothers me the most involves my daughter. She has always been extremely afraid of the dentist. The staff here made her so comfortable during her first visit that she actually became interested in dentistry herself. As parents, that meant a lot to us. She was genuinely upset when she learned she was no longer allowed to return. Even after my own difficult dental experience, the trismus, and the issue with the crown cement, I was still willing to continue seeing Dr. Core because of our history with him and because I genuinely liked him. But if my wife and children are no longer welcome because of one missed appointment, I will not continue as a patient either. I will now have my implant, remaining root canal/crown, and future dental work completed somewhere else. The most disappointing part is that none of this needed to happen. A reminder a few days beforehand probably would have prevented the missed appointments. Even afterward, a reasonable conversation and some understanding could have resulted in a completely different outcome. Instead, four patients who were genuinely happy to return to this practice after more than a decade are now leaving. I still have respect for Dr. Core personally, which honestly makes this even more disappointing. We truly wanted him to be our family dentist again.

I was looking up my dentist to schedule an appointment, and I saw, SHOCKINGLY, that YELP gives this…read moredentist a 3.5 rating. Unbelievable. I just found this office and this AMAZING dentist about 1 1/2 years ago. It's been a TOUGH journey finding a good dentist, and then I came here. First, the OFFICE staff is incredible. They are personable and make you feel like they know you well. There is no "stress" or "drama" feeling in the office. GREAT environment. THEN, you get to meet the PREMIER dentist. He is FANTASTIC. We lost our family dentist about 20 years ago and have been looking and trying ever since that time. Now, I will NEVER go anywhere else. Whoever gave that "1" rating should be ashamed. I read their post, and it is ridiculous. If you need a GREAT dentist, this is the place.

I've been coming here as long as I've lived in Phoenix which is 10 years. I've never been…read moredissatisfied with my treatments and my smile is gratefully better than ever. I always recommend this place. The staff is knowledgeable and friendly and my dental hygienist and Dr. H know me well.