I had a great experience working with Pam. She planned our Italy cruise which was wonderful. The…read moreairfare that worked for us perfectly and all our transfers as well. I would definitely recommend Pam for all your travel needs!

Pam helped plan a dream vacation for us to visit Italy this year and helped to make our trip better…read morethan we could have dreamed of. She was extremely knowledgeable about flights and excursions and was very attentive through the entire planning process. She was also ready/available to help when we ran into a delayed flight during the trip, which we appreciated very much. I cannot wait to plan another trip and will definitely do it with Pam's help.

Excellent services on a timely basis. All trips have been as expected with no surprises.read more

Kim the agent did not return emails so after 2 weeks we booked our cruise through another travel…read moreagent. Seems like they didn't want our business.

Great travel agency for travel. Robin was very helpful in booking our trip to Alaska.Everyone in…read morethe office was very helpful.

I usually write positive reviews but this is not the case here. About 1 1/2 years ago a group of 5…read morefriends and myself made plans for an Alaskan cruise. We were set to sail 5/10 -5/17/26 and used "Expert Travel." Robin, the travel agent, had done travel arrangements for a friend in the past, so we did not expect major complications. Robin knew this was a first time cruise for most of us and the idea was to spend time with each other. That did not happen for several reasons: She booked our state rooms on multiple floors. We were not able to contact one another unless we were in our rooms. While it was not her fault that our cell phones worked intermittently, if we at least were on the same floor we could still contact one another. She booked our dining arrangement at 7:30 PM without asking any of us if we would prefer the 5:30 PM reservation instead. We are in our 60s, 70s and 80s and eating that late was not doable and we were unable to change the arrangement once on the trip. She did book 2 friends at the earlier dinner. We were not able to spend our dinners together, which was the whole point of the trip! She did not tell us there would be a tremendous amount of walking to do and since we were all on different floors, contacting each other was extremely difficult (the Star Princess has 19 floors of staterooms and this is a very large ship accommodating 5,000 people). She bragged about all the cruises she took with Princess but neglected to tell any of us about the walking, long lines, getting luggage, etc. Two of our friends wound up in wheelchairs toward the end of the trip. The very worst part though was the fact that I almost didn't get to take the cruise with my friends! About l month before the trip, one of my fellow travelers went to her office to ask a few questions. ROBIN DID NOT EVEN HAVE ME BOOKED FOR THE CRUISE! (Reservations were supposed to have been made 1 1/2 years ago). Her only reply was: "I don't know what happened" and "This has never happened before" no apology, nothing. At the time I said, "This is very stressful for me." Her reply was: "I'm the one who's stressed--I have to fix this." Again, no apology or I'm sorry I messed up. She did say she would fix this and she did. Because I was now booked at the last minute, my stateroom was at the very front of the ship (at least 2 city blocks of walking) and the room was very turbulent because it was in the very front. My friends who were on the other floors were in the middle of the ship and did not experience as much turbulence. I had to take what was available because of the late booking. Her business is called "Expert Travel" but it is anything but. She is unapologetic, dismissive and obviously doesn't check her work. I would not recommend her to anyone. What should have been a trip of a lifetime was marred by her incompetence. Sincerely, Arlene M. Larsen

I wanted to plan a family vacation to San Diego with visits to Legoland, Sea world and the zoo. I…read morethought for sure I could do all of this economically, on-line by myself. After spending a lot of time searching and fumbling around on the internet, I found prices for the vacation that I thought were a good deal. Whoa...was I wrong! I decided to give Triponaship an opportunity to price the same vacation. After I made contact and gave Triponachip my info (dates, budget, etc), I planned on waiting a week or so to hear back. Not only did I hear back the SAME DAY, Triponaship had a resort (with an upgraded room!) priced, as well as ticket prices for all of the attractions we wanted to hit up, AND saved me $500+ on the trip! With the money we saved by having Triponaship book our vacation, we were able to afford to fly to our destination, essentially prolonging our vacation another 2 days! WOOHOO! I wouldnt hesitate to recommend this company to anyone planning a trip of any kind (NOT JUST A CRUISE!). They are professional, they are timely in their responses and they are very easy to deal with. Two big thumbs up for Triponaship!

From the owner: TripOnAShip.com was created with one goal in mind - to provide you with excellent customer service…read more This idea may seem simple enough, but it was something we found lacking in the Travel Agency industry. After less than ideal experiences booking personal travel (for group and wedding cruises), we decided to take matters into our own hands. We were frustrated by the lack of knowledge and slow response times we were getting. "We can do this, and we can do it better." With that mantra in mind, TripOnAShip.com was born. We promise to: 1) Respond to your emails or calls in a timely manner. 2) Be upfront and honest about policies, terms, and conditions. 3) Find the answers to your questions, regardless of how complex, random, or basic they might be. 4) Not disappear after you book. We don't just want your business, we want your repeat business. 5) Not share your information with anyone, at any time. TripOnAShip.com is an independent agent of Cruises and Tours Unlimited

Excellent customer service and customized packages to suit vacation needs. Very military friendly.read more

Thank You for all your help. I definately would not have gone on this trip without Janice's help…read more I love to travel, hate to make arrangements. I contacted the cruise line who said 'sorry no balconies'. As clostrophobic as I am the trip was cancelled. Janice not only got me a balcony, with an upgrade for the same price, but arranged airfair, insurance and a extrodinary hotel! Prior to the trip I received a very professional notebook with all the travel information. If I had questions they were answered within two hours (usually less). Janice is beyond professional. Communication was exceptional! Thanks again. I can't wait to travel again.

NEVER EVER Have I been so insulted. I ""Emailed"" Susan for help with a trip -couldn't get her by…read morephone ** I'd B-E-W-A-R-E ! If you cant get your agent before you try to book a trip, that's your clue. So that was Friday-get this: SHE SENT ME AN E-MAIL WEDNESDAY - It was generic saying she CHARGES JUST FOR A STINKING TRAVEL CONSULT !! BEFORE WE SPEAK?? Disgustingly greedy and so lazy!

I had never used a travel agent before; Susan was very helpful on planning a stellar get away for…read moreme and my husband. She listened to our wants and picked the perfect resort. We ended up paying a little more than we wanted, but I believe we would've been disappointed if we're hadn't. We will definitely use Susan Harris Cruises & Travel for all of our travel needs.

Eva is an incredibly experienced world traveler, which serves her well as incomparable travel…read moreagent. She specializes in all aspects of travel. Our cruise plus excursions to Bermuda and the Bahamas was an effortless and enjoyable adventure. She took care of all aspects and details, so we could sit back and enjoy! Whether it's zip lining in Costa Rica or going on photo safaris in Africa, Eva is a brilliant travel agent. I can hardly wait to book our next adventure through Break Free Travel and Eva Armstrong. I highly recommend this agent and company.

From the owner: Breaking Free Travel specializes in making our customers feel like they are going on the best…read morevacation of their lives. We provide a range of vacation ideas and go above and beyond your expectations.