Jennifer and Sierra were extremely helpful!! They provided amazing customer service. This location…read morealso has a great selection, will return :)

Madewell has the best jeans in town. If you are looking for a jeans that shapes and Accentuate your…read morecurve, this is where you should be no joke. Oh they also have the best Customer Service. Shout out to Marley who was just so awesome and helpful.

New location. I like the store set up Ladies who work there are very helpful I wish they had more…read moreclothes that are on the website

Love the selection of cloths. Just wished the store carried more plus sizes. On day.. Staff is…read morefriendly and the store has a cherry feel to it. Dressing rooms can get busy and a little messy but it is ok . Store is kept neat and easy to find sizes and selection is great. Don't forget the on line orders.. A little hard to do but staff is there to assist you.

I used to love this Uptown Cheapskate location. The staff was always friendly, the selling process…read morefelt smooth, and I never left without at least an $80 payout. It genuinely felt worth my time, and I used to recommend this store to people. Unfortunately, my most recent experience was very different. The in-store pricing has gotten pretty high -- most items are $20+, which is often only about $5 off retail. For a resale store, that doesn't feel like much of a deal anymore. The bigger disappointment was the selling experience. We brought in three full bags of quality items, and while nothing was said outright, the staff's demeanor made it feel like it was an inconvenience. The energy felt rushed and dismissive. They ended up taking only five items, and one entire bag was returned to us in the exact same order we dropped it off -- clearly untouched. It was frustrating, especially considering how positive my experiences used to be here. I'm not sure what's changed, but this visit didn't reflect the friendly, fair experience I had come to expect from this location.

This location continues to be my favorite! It's so clean and organized inside and the service is…read moregreat! The staff is so friendly. They have a huge selection of items to choose from at a very reasonable value. I always ended up buying shoes here lol

Friendly staff were helpful. Stylish shirts were sharp. What else can you ask for?…read more Thank you J Crew.

Horrible customer service from Lucia Flynn. She is very difficult to deal with . She refused to…read moreoffer me a merchandise credit on a gift I received . I shop all of the time and she's very difficult.

I really like this location. Whether I make a large purchase or buy one item on sale, or simply…read morebrowse, I am always treated the same. For this reason, I always drop in for a browse whenever I'm in this mall. The best thing about this brand is that their sizing is incredibly consistent.

I almost didn't go into this store because it seemed pretty dead but nicely created displays drew…read moreme in. At first it was a little strange that I wasn't bombarded with sales people, instead I got to enjoy browsing and checking out the details on their clothing as well as their wonderful jewelry section. The moment I did need help, the girl working dropped what she was doing to assist. When I there, all clearance was an additional half off - there were lots to look through, and some great prices. This was my first time in this location, but will be back!

This Torrid in Frisco is my favorite. I'm usually greeted with, "Welcome to Torrid", when I enter…read more The only times I haven't is when the associates are busy with other customers. I come in the store now to pick up an in store shipment and they know my name without asking. I think I order too much there . The manager is awesome. She makes sure her store is well ran. Her girls are awesome, too. I love the selection of clothing in the store. But online the amount of cute clothing is massive and I love it. I can spend hours there . They have great sales. I can get a lot of clothes, and lingerie for very few bucks. The Torrid Cash can add up quickly. In store the clearance clothing is an additional 50% off. So you can get some epic deals! Go shopping at the Frisco Torrid and mark off a couple of hour to browse, then to try on clothes. Ohhh, their bras will make your girls look gd!!

Walked in knowing what I wanted but didn't know what area the item was. I walked through the store…read moreand an associate smiled at me and asked how I was doing. I explained what I was looking for and she walked me to the right area, even offering information on other sizes and cuts. I didn't have any issue with this location, the staff was not hateful or mean.

This place is a disaster as far as customer service. I ordered an item and was told it would be…read moredelivered to the store. They did not tell me I had to call to see when it would be available for pickup. I returned to the store and was told since I had not called nor come in, it was returned and I was refunded. It was paid for! Store doesn't even have the decency to call and tell you your item, that is MY ITEM because I paid for it, is at the store. I was told I should have a refund on my bank account. I did not. I called corporate office today and was told that there was no refund issued. They said item was returned to corporate office same day I went in to pick it up. They will call me tomorrow regarding my refund. Sounds to me like they took my money and it was never ordered. I will no longer do business with them.

Absolutely thankful for Rachel and the other employee (sorry I didn't get your name!) I had ordered…read moreonline items and had it delivered it to their store. There were some items in my order that were missing and Rachel helped me out. They have a super cute store and their customer service is over the top! Thank you again for your time:)

Excellent customer service administered by Michelle yesterday. She is awesome. The store is…read morestocked & staged beautifully - the team working there from security to customer service is courteous & kind. Michelle goes about e and beyond- she is thorough knowledgeable charming & fun. Go see Michelle & shop shop shop

Every time I visit this store everyone is so sweet, and welcoming. They are. ready to show me…read moreitems, and tell me the story behind the items. Their immediate response to help is just amazing, and I recommend the store to everyone!You feel very comfortable when you shop here.