I called for an appointment regarding my cappuccino machine.Rob answered the phone and asked me…read moresome questions about my situation. He went over and above and gave me some troubleshooting ideas to try first. I am simply blown away by his willingness to help, professionalism and he even called back later to see how everything turned out. Thank you R & P Appliance Service, I would recommend you to anyone I know looking for appliance repair. Keep up the great work and thank you so much!!

From the owner: Factory Authorized for Viking. AGA. LYNX. Miele. read more

After two months of dealing with a local large appliance store, with nothing but non-caring, rude…read morepeople. We called Jerry's. Professional all the way, After dealing with a business that does not care about the consumer, it was such a relief to deal with Lynn and Tim, absolutely the greatest ! They restored my faith in mankind Thank you, so much!

Buyer's beware... Read the review I bought all my…read moreappliances there. From the beginning Dishwasher leaked - he said it was my plumber Microwave- shorts out They told me it was defective on numerous occasions came to look at it three times and not once replaced it Now the refrigerator does not work the freezer does, but the refrigerator does not Stay away they are not worth keeping in business.

This team will quickly answer your job request and say they can fix your appliance but sadly it…read morewill remain broken. I had a washing machine issue which they looked into and said a new part would fix it. They took a deposit and then it took them 2 weeks to get the part. They did come to fit it and took the remaining balance but once they left the machine still did not work. They told me it was working however after another visit said i could have a refund but there venmo wasn't working. Multiple calls and text have now gone unanswered and my experience is very similar to the other review. Please dont make the same mistake as me. This business won't deliver on what they say they can fix and then never give you your money back.

Absolutely!!! Super service on same day and a pleasure to have a new connection to help!!sgfread more

My machine is still broke after he replaced the motherboard, was supposed to get me a switch, for…read morewhat I don't know, never came back after 2 to 3 months,$500.00 later, still un usable

From the owner: Please call Affordable and Reliable residential Appliance…read moreRepair. Servicing all makes and models Service and installation of refrigerators stoves dishwashers microwaves washers and dryer. Diagnosis Fee available Monday to Friday 9am to 5pm. 4018371326

Gary's quickly fixed my prosumer espresso machine that weighs 60 lbs and would have cost a fortune…read moreto ship somewhere for service. They diagnosed my problem quickly, ordered the parts, stayed in touch to let me know cost and timing, and got the machine back to me in less than a week. Awesome

10 plus years of doing business and these guys ripped me off…read more They billed us for over $ 2,000 dollars for a fryer that we could have bought brand new for less. Then he told me, "well you should have". 10 + years of working with him.... Summed up and thrown away in one sentence What do you have to say now?

Our 2 year old GE washing machine started malfunctioning. Would stop working after 5 minutes into…read morethe cycle. Called Auburn Appliance and Gordon came out. Didn't do much but determined it was the mother board. Ordered a new one and came back 5 days later only to learn it wasn't the mother board. Charged me $300, of which half was for the mothee board that wasn't needed. Said he wanted the machine while we had to go out and buy brand new set. I paid for the store to take away our old set but because Gordon wanted it, we have it in our garage. Its been 3 weeks and he has had excuse after excuse as to why he hasn't picked up the machine And he owes me $150. Never again!

I contacted Gordon when my dishwasher stopped working. He diagnosed it as a defective motherboard…read more He replaced the motherboard and it still wasn't working. He charged my $300 and told me to call Bosch. The Bosch repairman said my motherboard was fine and the problem was the power cord box. Gordon never tested the power cord box to see if it was receiving electricity. I would not recommend Gordon.