I reached out to this business regarding a repair and restoration for a family heirloom radio that…read moreI wanted restored. The man on the phone (Kevin Frattalone he called himself, but I believe this was also a lie) asked me to send him pictures of the radio. I did. He said he could absolutely fix it. I was so excited and hopeful. I shipped him my irreplaceable and priceless-to-me family radio. It has now been 6 months since I have heard anything from this "company". It is a total fraud. This person MUST be held accountable.

He has my radios and will not return them to me. I went to his store 3 times to pick them up. It's…read morebeen years. I was trying to be understanding due to Covid, it is not acceptable. I'll be taking him to small claims court to get my money back.

Absolutely terrible experience! ilia Khoshtariya is a scam artist…read more I found him to fix my dishwasher by searching Google on Feb 2025. He told me it would cost $125 for diagnosis and the labor to fix my dishwasher. He came and crawled on the floor next to my dishwasher seemed to be working hard and he did not open any parts of my dishwasher but only took the bottom piece for blocking dust then put it back. Then he told us he 1000% sure it was a broken control panel. We have to order a new control panel through him for $900. We thought that was too expensive, we can use this money to buy a new dishwasher or we can find the control panel by ourselves online. We told him we can find a cheaper one, then he acted very unhappy. He insisted us to buy the part through him and pay him $125. But he didn't fix the dishwasher. I said I would pay you in full when the part arrived, because I wanted to make sure he came back when the part arrived to install it. He promised he would come. Then we paid him the $125 finally. Unfortunately, when the part arrived, I called him many times, but he always made excuses. "I am too busy" "I am on vacation" " I am still on vacation " but he never came back to install the part. I hired him since he claimed to be an appliance technician to fix my dishwasher, but it turned out to be a complete scam. He pretended to check the dishwasher but in retrospect he did nothing. If you don't buy the expensive parts through him, he just takes the money and is gone and never comes back. It's clear now that this person was not a qualified technician and had no intention of providing real service--just out to take advantage of people. I'm sharing this as a warning to others: always verify credentials and reviews before hiring anyone. I learned the hard way. Stay far away from this kind of dishonest and unprofessional behavior.

I would highly recommend not using this company. In fact, it was the worst experience I have had…read morewith any company for any reason in quite some time. Eli, the owner, came to fix my washing machine. The price was $175 up front. He spent about ten minutes identifying the problem. He told me to order a specific part that he did not carry. I ordered the part which ended up being the wrong part since I am not a washing machine part ordering specialist. It took me awhile (eBay is backed up) to get the right part. When I finally got the right part, Eli will not come fix my machine. He wants to charge me another $175!!!! So, $350 to fix an old washing machine and $37 for the part. The way I see it, Eli stole $175 from me and refuses to fix the machine. From the YouTube videos, it seems quite easy with the right knowledge and tools. So here I am, trying to find the right video and right tools to fix it myself when I already paid this company $175 to fix it for me. Eli is an absolute con artist hack. I own several properties and have dealt with all types of tradesmen. This is by far, the worst experience, with any company, I have ever had. Also, I have never written a bad review in my life. Do not use Regal Appliance Repair.

Outstanding and professional service. Very knowledgeable and figured out the issue with my washing…read moremachine within 15 minutes. Highly recommend! Thank you rhody repair!

Jackie is amazing and she is the only one I will call. She answered quickly. Showed up on time and…read morerepaired my washer for a very reasonable price.

Another company gave me what turned out to be the wrong information about my refrigerator's problem…read moreand said repair wd cost $500. I said no and goodbye. Busy Bee was then recommended to me and when I called, young Ben correctly diagnosed the refrigerator problem while on the phone from what I told him. Ben came, fixed the problem in less than an hours, and charged a fair price, much less than $500. I highly recommend Busy Bee appliance repair.

Professional, courteous and reasonable. Would highly recommend. I was very happy He explained the…read moreproblem clearly.

Small issue with our Viking fridge recently, called R&P once again and immediate service and…read moreimmediate resolution....this man is fantastic at diagnosing and repairing. Convinced Rob's the best, most trustworthy and honest customer service person anywhere in NE. Thanks again Rob....appreciate all you do. Ed & Candy Albertian Hopkinton, MA

I called for an appointment regarding my cappuccino machine.Rob answered the phone and asked me…read moresome questions about my situation. He went over and above and gave me some troubleshooting ideas to try first. I am simply blown away by his willingness to help, professionalism and he even called back later to see how everything turned out. Thank you R & P Appliance Service, I would recommend you to anyone I know looking for appliance repair. Keep up the great work and thank you so much!!

This team will quickly answer your job request and say they can fix your appliance but sadly it…read morewill remain broken. I had a washing machine issue which they looked into and said a new part would fix it. They took a deposit and then it took them 2 weeks to get the part. They did come to fit it and took the remaining balance but once they left the machine still did not work. They told me it was working however after another visit said i could have a refund but there venmo wasn't working. Multiple calls and text have now gone unanswered and my experience is very similar to the other review. Please dont make the same mistake as me. This business won't deliver on what they say they can fix and then never give you your money back.

Absolutely!!! Super service on same day and a pleasure to have a new connection to help!!sgfread more

After two months of dealing with a local large appliance store, with nothing but non-caring, rude…read morepeople. We called Jerry's. Professional all the way, After dealing with a business that does not care about the consumer, it was such a relief to deal with Lynn and Tim, absolutely the greatest ! They restored my faith in mankind Thank you, so much!

Buyer's beware... Read the review I bought all my…read moreappliances there. From the beginning Dishwasher leaked - he said it was my plumber Microwave- shorts out They told me it was defective on numerous occasions came to look at it three times and not once replaced it Now the refrigerator does not work the freezer does, but the refrigerator does not Stay away they are not worth keeping in business.