Both our refrigerator and stove top malfunctioned and we read the reviews here and called Dana at…read moreBergerons... We couldn't be more delighted and satisfied. Dana returned our call promptly, made an appointment and was on time, was friendly and professional and fixed both appliances perfectly. We also found him skilled and honest. Bergeron Appliance Repair earns my highest recommendation!!!

I haven't needed to call on Bergeron's since 2014, but today when I needed a service call, they…read morewere out a couple of hours after my call. Norm (the owner) called me back within 5 minutes of me leaving a message on their machine. A quick call back is very rare, having a friendly person call you back is even more rare! Norm's employee, David came out today, he was also very nice and professional. He was friendly to my curious dogs too! David was honest and told me the dishwasher wasn't worth repairing since the cost for the part cost almost as much as a new dishwasher. Bergerons doesn't sell appliances, but David gave me a couple of really helpful tips for buying a new dishwasher. I put his good advise to use tonight and purchased a new one. *If they sold appliances, I would absolutely purchase from them* After two years of using Bergerons, I'm happy to say that the great service, and honesty is still very much part of their work. I wouldn't recommend anyone else to do the job!

I would STAY AWAY from this service provider all together. The owner put me on a "no service…read morelist"....more on this below. The owner does service calls and performed a trouble shoot on my refrigerator about a month ago. He suggested that the fan motor needed replacement, but to defrost first and he would return to fix. Once defrosted; the refrigerator (and fan) worked fine. I called to cancel the follow-up at which point he indicated that the part had already been ordered. I ask that he return the part and offered to pay the restocking fee...which he decline to take and said was fine. I did pay them for the initial service call. Fast forward a month and I called the business out to perform another repair..at which point I received a call at 9:30pm the night before my scheduled appointment to inform me that because of the previous interaction that I am now on the "no service list". I offered to pay for the restocking fee again, informed him that if there was a loss of revenue due to any time commitment that I would offer this as well and had no idea that he felt so strongly about this (which TBH felt like over and above then what I needed to at this point). I contacted the office the next day...found out he was the owner...and the while the receptionist seemed to feel for my situation, informed me that he was the owner and can do what he wants. True....but not very customer oriented...I would be very careful about dealing with this company...it seems that if your repair situation changes that you will be blacklisted. Good luck!

Dave's billing process: they can't provide actual per hour labor cost--"every job is different."…read more Can't provide receipts for parts--"too difficult." Almost $600 for a dryer vent clean and reconnect and a door hinge and gasket replacement on a dishwasher. I will not return.

Wow this guy, Anthony Balthazar, is not worthy of calling himself a handyman. I hired him to do…read moresome painting and light carpentry trim work. He can't even line up a baseboard - look at the photos I have included of his shoddy work, it truly speaks for itself. He left pain drips everywhere, as well as paint drops all over my new granite countertops and new tiles. He was supposed to complete the work in 2 days. He came the first day for about 6 hours, then came back the 2nd day and worked about 3 hours then said he had to leave. I stupidly paid him the full amount. He said he would be back Monday. On Monday, he did not contact me. I asked him why he hadn't come. He replied that he had an "emergency". He then assured me he would come on Wednesday. On Wednesday, when he again no-showed, I asked him what was up. He stated "oh no, I meant next Wednesday". Please, I'm not an imbecile. Also, I do not believe he is licensed by the state - my fault for not checking first. He advertised mainly on the Worcester Craigslist, from what I can tell. He does not give his address even on his website. So if you want to throw away money and become extremely stressed, hire him. If not, steer VERY clear of him as he has no talent and he is a liar.

Very friendly and knowledgeable. They repaired a noise issue with my washing machine at a realistic…read moreprice. I found my new appliance repair company for sure!

Service was quick and tech was amazing. Tech arrived on time and was very knowledgeable of my…read morerepair.