Lowered the price on the spot to match other stores current price without me asking…read moreDelivery went well and it was free

Not so happy with the responses from Bousquet's staff. Bought a Maytag washing machine and less…read morethan 2 yrs later the control board is gone. All Bousquet staff would do is give out two different 1-800 numbers to Maytag that are TOTALLY worthless. No one answers or gets back, and the auto system that answers actually hangs up on caller. Bousquet staff couldn't care less about this problem. One salesman, Brian, actually told me he was "about to lose his temper" when I said I "may write a not so happy review if I couldn't get some help somewhere" (my exact words). He explained he didn't like getting blamed for manufacturer problems. Okay, fair enough. But when a customer is deliberately excluded from any contact at the next level they are being directed to, feels so powerless, and a review is all they have left as any leverage, they will say something like that. How unprofessional of him (Brian)! Should I be afraid? And so yes, Brian, here is my "not so happy review." I am unhappy because I purchased a $600 machine less than two years ago and now am spending close to that much to replace a part. And if you come back with a lecture about extended warranty you have missed the whole point of this story.

Service was friendly, timely, and fairly priced. We needed another part, but he got it and came…read moreback the next day. Would use again!

Eastern Appliance Repair deserves 5 stars! They installed my new dishwasher and fixed my dryer…read morequickly and efficiently. Professional, knowledgeable, and easy to work with. Highly recommend!

Highly recommended!! Igor diagnose the issue. He accurately found out that issue was not in the…read more got an electrician to come in and fix the outlet. The started working after that. Igor was very knowledgeable. He charged a very fair amount better than all of the quotes that I had received. I highly recommend Igor for any Appliance issues that you're experiencing.

Igor and Alex the "gas guru" came out to fix our oven. They responded very quickly to our request…read moreand were out the next day. They worked quickly and our oven is now working and safe. Then Igor checked in with me a couple of days later to see how things were working. I have his card in a prominant place now so we can find it whenever we need repairs!

Great communication, appointment booked for next day, was able to come even earlier than scheduled,…read moreproperly diagnosed and fixed the problem. Thank you so much!

Both our refrigerator and stove top malfunctioned and we read the reviews here and called Dana at…read moreBergerons... We couldn't be more delighted and satisfied. Dana returned our call promptly, made an appointment and was on time, was friendly and professional and fixed both appliances perfectly. We also found him skilled and honest. Bergeron Appliance Repair earns my highest recommendation!!!

Filipp repaired our dryer which had power but was not heating. Not only did he fix the blown fuse…read morebut also changed out old/ worn out parts. He even changed out our dryer vent tube which was in a rough shape. All this at a very reasonable charge. He was very honest about what the issue was and didn't try to upsell anything even though we have an older dryer. He also gave us advice on general dryer maintenance which we really appreciated. Highly recommend and will definitely be our go to person for appliance repairs!

Filipp was so wonderful to work with! He was communicative about the appointment and even…read morevolunteered to come late after my working hours. He fixed the problem with my water dispenser and provided me with good ideas for keeping it in shape + keeping my other appliances running. He was incredibly friendly and kind and affordable. He will definitely be my go-to appliance person moving forward.

Another company gave me what turned out to be the wrong information about my refrigerator's problem…read moreand said repair wd cost $500. I said no and goodbye. Busy Bee was then recommended to me and when I called, young Ben correctly diagnosed the refrigerator problem while on the phone from what I told him. Ben came, fixed the problem in less than an hours, and charged a fair price, much less than $500. I highly recommend Busy Bee appliance repair.

Professional, courteous and reasonable. Would highly recommend. I was very happy He explained the…read moreproblem clearly.

Been using him for years never a problem If he went out to…read moreassess your appliance and had to order the part so what if he charged a diagnostic fee!. He has to earn a living his time is valuable like yours!

I bought an LG electric range from JTs back in Nov 2024. Within a month JTs was out 3x to fix this…read morebrand-new range. New sensor didn't work, recalibrating oven temp x2 didn't work. It was obvious from the start that the stove was unreliable and unpredictable. It was too hot and burned a lot of food. Also, in January, a small flame developed while cooking Italian sausage. Mr JT said he fixed the oven, but clearly, he did not since it continued to burn cookies, pies etc. I especially did not like how I was treated (not returning calls in a timely manner and having to call to remind JTs to return my calls). JTs eventually offered to pay me half of what the stove cost. However, I thought this was an unfair bargain, and I requested full reimbursement which he was unwilling to give. I had bought 2 appliances in the past and thought my loyalty would count for something. Current news has informed us that over 500K LG stoves were recalled recently due to safety problems and fires. I eventually was reimbursed by LG. I would go to Whitco in Spencer MA, or Bousquet in Willimantic. Both have nice salespeople and Whitco said they would have taken the stove back if it was as problematic as that LG.