Today I needed to return a brand new Weedwhacker that had only been used twice they went above and…read morebeyond to swap it with a new unit providing us excellent service from their staff. I rent and purchase for our farm in Wolcott all the time.

Rented a chainsaw - blade was dull.. wasted a lot of time - returned it - bought a new blade -…read moreworked great. .. between time wasted and they get a free blade - cost me lots of $$. Now if they had suggested in the first place to buy a new blade that would have saved me. So they don't put the customer needs first. Was my first time there - probably my last time. Can't recommend.

Had to write a second review because my machine had to go in for service. It was 100% a user error…read more Thank you Tyler for being so kind to me and explaining how I can avoid this problem in the future. I love this machine.

Kubota is a high quality product but Norfolk power is focused on sales and not service I will drive…read moreto Connecticut 50 miles before I go back to to Norfolk power absolutely terrible

I just bought an excavtor and found poop in the cabread more

So I took some time before writing this review. I bought a JCB back hoe from these guys a little…read moreover a year ago. I paid extra for an air-conditioner which come to find out was a retro fit style AC for an old car. IT was meant to mount under the dash of a car, not be installed on the ceiling of a backhoe. I had it shipped to Texas and the moment it arrived, I knew I had made a mistake. Obviously the AC issue, then the paint job they put on it was a joke. The tires were worn...I still believe the pics they sent of the tires were from another machine. The back hoe runs well, however there is some kind of continual short that runs the battery down if its connected. The AC install....OK, they put HOSE CLAMPS on the high pressure lines. Obviously it wont hold a charge. I tried to get Brian to fix it, he just blew me off, he had his money already. I sent $1000 getting the AC working, however its no where nearly strong enough to cool the cab. Bottom line, LOOK ELSEWHERE, DO NOT BUY FROM THESE GUYS. BUYER BEWARE