Another excellent experience at Dentology! Dr. Andrews replaced an old crown that fell off with a new Zirconia crown several months ago. Wow, this Zirconia crown looks perfect! My old PFM crowns have all have an ugly line at the bottom margin, as well as metal showing on the top of the crown (that looks like an old school silver amalgam filling). Moreover, the color does not look natural all, and they are VERY susceptible to chipping and becoming unsightly and uncomfortable to my tongue. Dr. Andrews designed this Zirconia crown so good it looks identical to the natural crown on the other side of my mouth. It looks %100 natural, something I could never say about my porcelain crowns. The shape and color match are perfect. I have two other Zirconia crowns (implants) that Dr. Andrews placed 8 years ago. Not a single chip, they still look and function perfectly! read more

Dr. Andrews and his practice are top notch. I had never found a reliable dentist that I could completely trust until finding Dentology. I've been going to him for the past 3 years and he has taken excellent care of me. He not only brings up any issues/concerns, he also lays out all of the possible options, and then the effect each option will have later on down the road. He explains any procedure in laymen's terms which I found most helpful. I am also very sensitive(I'm a wimp) to any tooth pain during fillings/crowns and I've never felt any pain when Dr. Andrew has worked on me - he numbs the area perfectly. read more

Dr. Andrews is awesome. All the work he recommended were what I needed. The office is clean. The equipment appears to be up to date. The staff is efficient and responsive. The dental assistants are friendly and nice. Great practice! Night guards are important. It affects teeth and jaw. I could not wear my old one - from another dental office - because it was so uncomfortable. I just got my new one and it sure fits better and feel a LOT better. I think the Boston office share a cosmetic space. I don't see anything wrong with that. It is cost effective to share office space. It is smart. Not even one staff had ever even mentioned any cosmetic dental work or cosmetic services to me. I feel very fortunate to have found excellent dentist and dental office. read more

I would give this place absolutely 5 stars!!! I've been coming to this office for years and for multiple reasons and every time I get an amazing service!!! The place is neat and clean, stuff is friendly and Dr. Andrews is top notch at what he does, also very knowledgeable and professional. I had so many questions and he had no problems explaining them all to me. I had to come in for an emergency tooth extraction and the stuff had no problem in getting me there the same day, I didn't have to wait (even though I would) and everything was done quickly (I was terrified). I would and have been recommending this place to everyone, you will definitely get the best service and best smile! read more

I had the worst experience ever with Dr. Andrews. I went to his practice 4 times, after that I changed my dentist. Was told by new dentist that the treatment they gave me was not needed and on top of that they were charging way more than the average for that service. I told the doctor I thought this was completely unethical. I would avoid going there at all, and avoid being treated for something you don't need. My teeth are perfectly fine, and I'm very happy I changed my dentist. read more

By far the nicest dental office I've ever been to. The sleek style of the loft has a relaxing, spa-like atmosphere, which is much welcome for (often anxiety inducing) dentist visits. I went to Dr. Andrews after my previous dentist royally screwed up several fillings several times (UGH). First he used white fillings that fell out, then he used silver (apparently not generally recommended, unbeknownst to me) which also fell out! It's not like I'm eating rocks?? Dr. Andrews was extremely thorough in checking the situation and fixing the problem. The difference between being treated here versus being treated at the other dentist office was astounding! BONUS: The rooms have nice, big TVs with the news, ESPN, Netflix, hulu, etc. available to patients. I love Friends and put that on during my procedure for added comfort (on top of the memory foam chairs!). For someone with major sleep issues, the fact that I almost fell asleep during FILLINGS is crazy! Have to give a shout to Dona, the hygienist. She was extremely accommodating when working with my schedule to get me in for somewhat of an emergency, and did a great job cleaning my pearly whites. Overall a great experience and highly recommended. read more

I always have a good experience going to Dr. Andrews' office. I despise going to the dentist so it definitely helps when I'm able to have experienced doctors and hygienist who do a great job. I just recently paid a visit and me being very careful about Covid, it felt reassuring that they are enforcing and following guidelines in a proper manner. I felt safe with my experience and I would definitely recommend their office during these difficult times. Very professional office and staff. read more

His hygienist was great and I had a great cleaning but I lacked confidence in this place. First, they share space with a laser hair removal place too... but he immediately piled on the long line of dentists with a request for a mouth guard. He also requires a pano (that thing that circles your head) X-ray before he has even looked at your teeth. All added up to my looking elsewhere. read more

It is very difficult to schedule an appointment and have the dentist follow through with said appointment. Often they will call me the day before to say they need to reschedule the appointment. This is super frustrating. Customer service is lacking. read more

I had a very good experience here. Dr. Andrews extracted my molar and inserted an implant. I did a lot of research before choosing him, and actually met with two other people before settling on him. Out of the three of them, he impressed me the most with his knowledge and expertise, so I chose him to do the procedure. I'd had other work done on my teeth - crowns, root canals, etc. - but this was the most complicated thing so far and I was nervous about having it done right. Actually I was VERY nervous, because I'm afraid of dentists, but everything went smoothly. It is all over now and I'm very happy with the result. read more

Dr. Andrews and his wife Ekaterina are amazing. I had been diagnosed with moderate mercury poisoning due to failing amalgam. I was skeptical that my previous dentist was up to the task. As this was already a health concern I needed to find a dentist I could trust and an expert in their field. I happened to be picking up my girlfriend from laser treatments when I met Ekaterina and Dr. Andrews. They were both keenly aware of the dangers of amalgam and the unique process for their safe removal. On top of their expertise, they are two of the nicest people you'll ever meet--very helpful when you're about to spend 25+ hours in a dentist chair. They explained every step of the process thoroughly, I never felt rushed and knew I was in good hands. They clearly love what they do. It has been a year now since I had several crowns, a tooth pulled and many fillings replaced. Dr. Andrews made a point of saving as much of the original tooth as possible which required absolute precision. Recent X-rays showed that everything is still 100% and my smile has never looked better. My health has noticeably improved as my mercury levels have dropped to safe levels. This was the best money i've ever spent and I am very grateful to the team at Dentology. read more

These guys are amazing. I landed in Boston for a conference and I had a terrible toothache. I called around a couple offices at 5:30 on Thursday afternoon. I needed to be seen ASAP. The receptionist at Dentology was extremely courteous and sympathetic. They gave me an appointment within 30 minutes of my call. When I arrived at the office, I was greeted and given a couple forms to fill out on the computer. They took me within 10 minutes of my arrival. Dr Andrews saw me right away and took excellent care of me. He was super friendly and very professional. I actually liked Dr Andrews better than my dentist in L.A. I would totally go back to him but unfortunately I go back to L.A. on Sunday. And his prices are very reasonable...Bottom line, I highly recommend this office. A+++++++++ read more

AMAZING! Wish I'd found this place a year ago. Dr. Andrews is very nice, as is the hygienist...State of the art equipment, and I appreciate how they explain everything about what they're doing/about your teeth along the way. My teeth look great, and I was X-Ray'd, picked, flossed and cleaned in under 45 minutes!! read more

Dr Andrews is as close to a dental Rockstar as it gets!! Professional and state of the art equipment with two locations. Affordable implants and it was completely painless. I highly recommend going to see him and his amazing staff! read more

This is my first review on Yelp-- I simply HAD TO write it. Dr. Andrews is a magician. I was in his chair for over 2 hours, but barely felt any discomfort. He performed a huge excavation under my old, infection-breeding bridge. Then, to patch it all up, he used a derivative of my own blood (PRP) mixed with the graft material, to facilitate the healing process. And it did! Because of my past painful experiences with other dentists, I ran to the pharmacy like the wind to get prescription painkillers--but I never had to use them. Taking Advil was enough to control the minimal pain that I had. I am beyond being impressed. In addition, Dr. Andrews is a technology wiz. The imaging and production tools he has are cutting edge. He doesn't do outsourcing. He can start and finish a complicated enough project in 1 or 2 appointments. This is what every dental office should be like, except they aren't. read more

Contrary to what a commenter below mentioned, I am not a member of the staff posting a review; I'm sorry they had a bad experience. I've been to the Woburn office as I live in Reading and it's nearby. Recently I got a new job in Boston and will be going to the Boston office in the coming week for a cleaning. I transitioned to Dr. Andrews due to the fact my other Dentist was in Concord, MA, and distance was a big deciding factor. In addition to the distance issue I did not like the fact I felt like I was a nameless face in a mill (my prior dentist was the only one there who cared enough to know her patient's names and got to know them as people, not just patients...I digress). After seeing a dentist at the former practice who said my receding gum line on my lower jaw was due to "Aggressive brushing", which completely contradicted my own dentist who said I grind and needed a...$1,000 night guard (insurance doesn't cover it) I was done. I found Dr. Andrews through research and called up for an initial visit/consultation and 2nd opinion. Upon entering the office I was greeted pleasantly and filled out the nifty electronic new patient form- as a tech nerd I thoroughly enjoyed that. I was led into an examination room to a very comfy chair, and waited for Dr. Andrews. Once I met and conversed with him, I knew I was switching to this office. He explained in great detail that the signs of over aggressive brushing in regards to gum recession were different than mine. He noted my teeth were ground down on one side, looked at the way my jaw was set, looked in my mouth thoroughly and asked some more questions. Once completed he explained how grinding causes recession of the gums in great detail; this was a definite change from what I had come from. After setting up an appointment I was off on a treatment plan. Zip ahead a year and I have a night guard (no more sore jaw!) that I got for far less than my last dentist, have had a cleaning, x-rays done as well as fillings (he caught them very early and filled them without Novocaine (after leaving the decision of if I wanted it to me), it was 100% painless that's how little they were), and am going for my second cleaning in the coming week. I am very happy with not only him, but Dona, his hygienist is awesome as is the rest of his staff. Five stars from a very happy patient, who is not affiliated in any way with the office other than being a patient. read more

Dr. Andrews and his staff are absolutely amazing. I had been putting off two implants for 6 years using a flipper (false teeth). I started with Dr. Andrews back in October knowing I would have multiple procedures to complete the implant process including bone grafting. Dr. Andrews explained everything so I could understand it, was very transparent on cost, and his team worked with my insurance company to get the best coverage possible minimizing my out of pocket expense. His office is a short walk from the financial district and they were very flexible in scheduling. Even after my major work was completed, I am going to continue to go to Dr. Andrews for regular cleanings. Top notch service. read more

I really hate the dentist. It's worse than any other doctor's experience in my opinion. I have now gone in twice, and had as good an experience as I am going to have. The staff was very friendly and professional, the periodontist was a great communicator and sensitive to my pain level. They have been very clear about my treatment plan and what I need. The only negatives are that they initially asked me to put down a deposit of $150 for my first appointment. I did not pay this money, but was still seen at my first appointment. I don't know if there was some confusion as to whether or what type of dental insurance I had. Also, they have sent me reminders for my appointment on the wrong date. However, they were very responsive and corrected their mistakes when I emailed or called them. Glad to be going to a friendly dentist's office. read more

I'd give this place zero stars if I could. Front desk is extremely unresponsive and disorganized and Dr Andrews constantly tried to sell you his mouth guard for a hefty penny, even after I've advised him over and over that I'm not interested he continues to push the mouth guard. Dental hygienists were late and took a really long time on simple cleanings. Finally finding another dentist as I've been requesting to make an appointment for a regular cleaning since last week with no response. Stay away!! read more

I rarely write reviews for dentists or doctors but I wanted to share my great experience at Dentology with Dr. Andrews. I originally chose his office because it was very close to work, but I have found more than just an office in a convenient location. Not only does Dr. Andrews know his stuff about teeth but he was also able to explain how dental care relates to a persons health holistically. He went above and beyond to answer my questions (never felt rushed) and explain things in a way that was easy to understand. I also appreciate his concern for patient health - I have researched amalgam fillings and their negative effects and supposed toxicity on the human body. Other dentists encouraged me to use amalgam, where as Dr. Andrews is a supporter of composite fillings that i choose to go with. I have already recommended him to my boyfriend and friends. A++ read more

I had a very complicated case in my mouth. A molar holding a bridge had been extracted a year before I met Dr Andrews and I had a removable flipper with three teeth that was very unconfortable. Nobody had told me that it is best for implants to be inserted right after a tooth is extracted. After researching online for dentists in Boston specializing in implants I met with three dentists. Dr. Andrews impressed me the most. He had a very precise diagnoses and a definite plan of action . He was equipped with the most updated technology and he gave me a lot of confidence and trust. I knew that it would be a difficult procedure as my bone had shrunk and the nerve was very close . It took excactly one year from my first visit . I went through long sitting of 3-4 hrs at the time. I never experienced any pain just some discomfort after surgery and was able to relieve the pain with ibuorufen. Dr. Andrew is very gentle , he has a very light hand and he is very conforting and takes the time to explain every step. I needed a lot of bone graft which Dr Andrews did with great expertiese and turned out to be perfect . I have a cross bite and the teeth that he implanted feel really good. The office staff are very professional and very courteous . I also had a crown done and that was done to the perfection in two visits. His rates are very reasonable and much better than the ones charged by some other dentists in Boston I highly recommend Dr. Andrews and his team. read more

Excellent Service. Very professional. I would highly recommend the services here! The facility is very clean and the staff is wonderful!

This place exceeded my expectations. On first impression, the space is beautiful (high ceilings, exposed brick), and reception is lovely offering coffee or tea while I filled out paperwork. Dr. Andrews was incredibly knowledgeable and honest about my teeth. I had whitening done as well, and they put my choice of movie on to help pass the time. They are a new office so I was worried about going there from lack of reviews, but I am recommending this place to others looking for a good dentist! read more

Dr. Andrews placed 2 molar implants a year and a half ago. The surgery was painless, and the healing only moderately painful for a week or so. I'm very pleased with the results, they look and feel just like my natural teeth. I think Dr. Andrews and his excellent team are the best in their fields! I have the utmost confidence in his dental surgery and dental work, and my confidence is not won easily... His practice is a truly a state of the art operation, unlike many dentists who still use decades old technology. Have you ever had to have dental impression made for a crown or night guard, and had to endure the discomfort of the metal tray digging in and the awful somewhat suffocating sticky goop? Not with Dr. Andrews! He utilizes a state of the art oral laser scanner, which he shines around your mouth and teeth which produces a digital model that is far more precise than the horrible goopy stuff impressions. He then uses the digital model to accurately produce crowns and night guards using state of the art digital manufacturing equipment for a very precise fit. Dr. Andrews is a caring, very talented, and superbly competent dentist and surgeon utilizing state of the art computer and dental technology. This shows in every aspect of the way his practice is run, from electronic medical records, to a very in-depth and informative website, and to communication via email. I highly recommend Dr. Andrews and his team! read more