I had to replace a tire, ( second time) always helpful, on time and courteous. id definitely go…read moreback again

I am a regular customer of this shop. I have purchased several tires from them…read more About a month ago, I was in for a tire replacement. The manager upsold me a wiper replacement for my 2011 Mercedes. While traveling on the interstate this past Wednesday in a rainstorm on the way to Miami, the passenger side wiper blade flew off. I continued through the rainstorm with no driver side wiper. The next day I had it replaced by a Mercedes repair shop in Miami. The shop charged me $50.00. The shop told me that the wiper assembly that the Nokomis store sold me was not an appropriate replacement assembly for that car. I went into the Nokomis store today thinking that under the circumstances a $50.00 credit would be offered to me for what I spent on the new wiper blades. The manager refused this, only offering a $20.00 credit. I would put this in the category of poor customer service and faulty business logic as my wife and I will not be returning to that shop for future tire replacement.

Assess AC for leaks, and also engine cooling system for leaks. Possible repairs following…read morediagnoses. I suspect the assessent, altho expensive, was probably thorough and accurate. I balked at some add-on work this shop insisted be done against my preferences, so their work would be warrantied. They of course have the right to insist as they please. And then there was the price of said repairs. Take no prisoners. If your resources are unlimited, this could be the shop for you. I am having the work done elsewhere for way less by another well-regarded auto repair facility.

What they say is what they do. Dependable. Great prices. pick up and delivery. love emread more

Store Manager Jorg was extremely helpful with a lighting emergency and fixed it in seconds. Wow!…read moreSuper nice and competent.

Decided to try these guys to fix my windows. Made an appointment on Wednesday for Saturday 8:30. I…read moreshowed up, on time and I'm told there is only 1 person that can diagnose my problem and he is not there! WHY DID NOBODY CALL ME?!?! This the last time I will try an off the wall unknown business. I'll just go to Firestone like I should have in the first place.

I am very satisfied with the service and value. I would recommend this place. My car ac is working…read moregreat.

The airconditioning in my 2006 Lincoln LS had always been adequate at best. Bob had it less than…read morean hour and it blows Ice Cold for the first time even

I had my Volvo towed here with minimal notice... they were able to fix it within a few days and…read morethey were very transparent about the issue and services needed. Yes... their hourly labor rate is expensive, but that is relatively standard for auto shops. I appreciated the compassion with which the employees treated me.

My son took his truck in for an oil change, 150.00 ( was synthetic ), and they came back with…read more1500.00 in upsells. He made an appointment and took his truck back to repair all on the list. One of the issues was a brake light and they literally broke the dash out of his truck trying to find the light problem. Worst part was that they said nothing about it, nothing. They just laid the pieces that they broke on the passenger seat. The manager picked him up with the shuttle van and took him back to get his truck and HE NEVER SAID A WORD. Part of this issue was found on a previous visit and was unable to repair at that time. We were unaware of the brake light situation because his father previously took care of this. For some reason, they called his father and they agreed to take the labor off and still charged over 200.00 for whatever they did besides break the dash. Not recommending this shop in any way. We are all adults here. Don't take advantage of a young man that is just starting to understand repair shops since his father previously took care of all of it, and is now gone. It was weird that they called him because he now has nothing to do with this. Be better and don't take advantage of customers.

Since moving to FL I have had some not so honest experiences so was hesitant to try another garage…read more Masella's came highly recommended! From gear shit replacement, brakes, tires, etc, they have never let me down. I also have found them to not overcharge the way other businesses have been known to do. I recommend them to anyone new to the general South Sarasota/North Charlotte Counties area. A good family business that proudly stands behind the family name that has earned respect of many in the greater Venice/Englewood/Nokomis areas.

We were vacationing in Venice and needed an oil change. I got a recommendation from an acquaintance…read moreto use Masella's. I made an appointment to have the oil changed at 1:00 on a Friday and it went really well. The service writer was very helpful and courteous. It took about 45 minutes and the cost was reasonable. No upsell, no delay, just quick service. I overhear several phone calls with customers while I was waiting that sounded very professional and honest. The waiting room was the cleanest that I have ever experienced in a small shop like this. They had water and seltzer in a mini fridge. They also had a Kurig for coffee. I recommend them to anyone needing service. Thanks for a great service experience.

Was referred to this place by someone so I called with just simple questions only to receive a…read morenasty attitude entirely. Other reviews point to this matter. No customer service experience whatsoever.

I was stuck on the side of the road with a brake that had seized up…read more Nokomis auto worked to make an opening in their schedule when others were unwilling. They also searched around town for the caliper I needed. While they were unable to help me immediately, the effort and time they put in to making sure I was taken care of was impressive. I appreciate all they did for me, and will think of them first if I need repair work in the future!

They fixed my truck from a misfire cylinder. They were quick and fair on pricing. I will use them…read moreagain in the future!

I have never had a problem with any work that they have done. They are courteous and on time I'm…read morevery knowledgeable.