I would not recommend bringing your vehicle here. Took 4 weeks to do a inspection sticker no one…read morepicks up the phone no one lets you know what's going on feels like there inspections are the least of there worries good place to go if you want your registration to get suspended

After 4+ yrs and over $10,000+ paid in service repairs to Dunn's Corner, we had to face reality…read more As, they started making apts, they never kept-- along with repeated empty promises on completion of repairs and deliver pick up dates. What only resulted in their Keeping our vehicles there on their lot for two months, in one incident. if not 2-3 wks. at least on all other apts. While, taking in others and walk-ins, regardless of apt-commitment to us? They would and did leave the car untouched in their lot without notice and what became further frustrating by our having to check on. This last time cost us 3 prior scheduled apt. Made by Kevin. Furthermore, if we did not question or show up- they would not/ did not call. We finally nailed them down on #4 apt., dropped off of vehicle on a Monday morning..(to start what had been long discussed of transmission replacement). The expense of what was quoted at app $3,500 and to be picked up on Thursday, as Ron and Kevin promised. Yet, Thursday came and went without our hearing from Kevin. So, we had to stop in and were told "wrong parts had been ordered"!? Kevin then said, "Monday the vehicle would be done." Monday no one called --so we stopped in again. Now, we were told "vehicle would be ready on Tuesday". But, the cricket noises started again and so did the empty promises. It continued into Wednesday and Thurs. we stopped in before closing. Friday, finally got vehicle back., after all delay and back and forth during and prior months. At this point, the car we had running was 20+ yrs old. But, now also needed to return for repairs. When, we looked at the bill?...! ..we were astonished to find it was not what was quoted by Ron and/Kevin. But, was additional $2,000+ over original quote. It was an astonishing total of $ 5,500+! In light of all their neglected to scheduled apts., They had no consideration for 2days of our loss wages, and $2,000 over we had not expected! Not to forget. Their empty promises and their wrongful ordering of parts?... We, realized they demanded apt. but did not honor any of their obligations to customers. We were glad to take the vehicle and run-feeling some relief. However, Immediately after picking up the car, it started to buck while driving (entering gears and making rattling noises) and the steering wheel was now rubbing against something too (inside the console) causing a rubbery swishing noise at every turn of steering wheel. All Ron denied, once we toke it back, to be driven by him and look into. He told us to, "just drive it for a while and it would go away." But it only got worse and with all losses adding up to $7,000. We had to avoid long drives and use of vehicle until we could take it in-- to other mechanic. Today, we did just that and were provided a long laundry list of failure test readings. That are a result of Ron's transmission installation. We were hope to be wrong. But, were not surprised (gut feels are always right). We were very disappointed because of all loss earnings, expenses we paid to Dunn's Corner and their total betrayal (Kevin and Ron), Ron installed a faulty transmission system along with leaving all kind of other electrical transmission modules faulty (missing?) and sensors in dis-repaired from past neglect. All added expense. We are beyond vivid and demand our money back, from Dunn's Corners. So, we can make needed repairs, remove Ron's failed transmission and fix all that was left undone at charge. If I do not hear from them with 10 days. I will have to hire a lawyer and sue them. $5,500+ is a lot of money to Intrust onto someone, that's promises to fix a vehicles and ultimately, does not. We are not wealthy. This days cars are a total money pit ( no matter age and/or mileage). More so, when you can not find honest mechanics you can trust! Beware, of how they treat loyal customers, after paying over 10,000+ to them in repairs in last 4 yrs. Do not be a sap, like we were and trust their word, because, it obviously means nothing to Ron and Kevin.

I've been working with there team for many years,if you have a problem with your vehicle's tire's,…read morebrakes,front end alignment,etc., Carl and his team have always been there for me and my company.

Warning ! do not go here ! I brought my truck here with 4…read morerims and tires to mount on truck, but switch the tires on the truck to the new rims. did not get a quote, nothing, I figured it would be like 100 to 150. when they were done the guy in the office says I owe him 288.00 !! I said are you joking around ? he said no, thats what it costs ! so almost 300 bucks to change 4 tires. and they did not even swap my center caps, i had to do that whenI got home. the guy is a thief !

I have had them mount and balance a few sets of tires for me. Always fast service and a very…read morereasonable price. Highly recommended!

My husband bought 2 supposed "like new" tires from them when we were in a pinch & didn't have the…read moremoney to purchase brand new. A couple days later we went to get an inspection sticker & failed it after they used a tread checker & tires were too worn to pass inspection. In about a week one tire blew out & less then two weeks later the second tire blew. When he called to complain their exact words were "we don't guarantee used tires" I'm stunned that these people not only sold us junk tires but outright refused to reconcile the obvious fact that they lied about the tires being like new. They had no qualms whatsoever risking my families safety to make a lousy $100!

Went to garage twice on his schedule and after promising to call me once reviewed what was needed…read moreand to make apt ,.. I wait a week. I called after that and he made same promises. But, never honored his word.

They were very rude to me for no reason- condescending, etc.... I will never go back.read more

Had a low/flat tire on a rental car that Budget blew off. On a semi emergency basis, I called…read moreBroadway to see if they could help. I explained my situation and they told me to come in and they would fit me in. After arriving, I waited less than 30 minutes and was on the road again. They charged me a nominal fee. As an out of towner in an emergency situation, they could have charged me almost anything and I would have had to pay it. I could not have been more pleased with their response and service. I highly recommend them.

The sweetest most honest people in the industry. Marlin helped me through so many difficult…read moresteps...then he helped my sister with her nightmare of a car situation. Then again recently he recommended someone who is helping me with body car work....can't give a higher rating, if I could, I would. The owner is caring, kind, helpful, honest and provides top care. I wish I would have known about him sooner as I am a Mystic local. I am so happy I found this place!!!

Sully and Bill are top notch mechanics, friendly and professional. They're always busy so call…read moreahead of time. They do good work and once it's fixed, it stays fixed. I highly recommend this place and I think you'll be happy with their work.

Great service, no nonsense, convenient and quick. Sully's is the car repair shop unicorn!!! Will…read morealways go there from now on.

Fantastic service, super nice, and very accommodating! I called ahead to get my kid's tires…read morebalanced due to a noticeable shimmy, having never been a customer. Manager said, come on in, anytime, despite my wanting to make an appointment. Next day, I show up at 11:30a, said I was the guy who called asking to make an appointment for a balancing. All of the staff were at max capacity, and manger was looking a bit frazzled. Manager recognized me by my intro. I said, "I'll bet you wish you.." and he finished my sentence: "wished I hadn't told you to come in anytime?" We both chuckled, and he said, "let me see what I can do." He popped his head into the shop, and within seconds, said, "I've got you." Fifteen minutes later, a tech popped out of the shop and asked if my wheels had EVER been balanced, because there was no sign of any weights ever having been there (alloy rims). I said that I was surprised, because Costco had done the install six years earlier, and I had never had problems with their work before. Needless to say, they now ride super smooth, and I have complete respect for the manager and technicians. Highly recommend.

I made an appointment a few days ago for today at 9 am. When I arrived at 9:07 am today they told…read moreme they couldn't take my car. Someone else came in without an appointment and I wasn't there at 9 am sharp, so they gave my appointment away! I've used them several times before so I guess I should be considered a repeat customer. They wanted me to bring my car back this afternoon, but what the heck! Why would I do that after you just stiffed me on my appointment. Not a reliable business when they can be so cavalier about a basic facet of business - keep your appointments. Zero stars for this one and I won't go back.

I have brought my car to CIC-Rich's Service Center 3 times…read moreand every time I received excellent and expedient service. Don and his crew are top notch. Best place around for dependable, honest service

They are closed However, they did message me back to refer…read moreme somewhere else close! They are closed However, they did message me back to refer me somewhere else close! I ended up having a friend do the e work!