Fantastic service, super nice, and very accommodating! I called ahead to get my kid's tires…read morebalanced due to a noticeable shimmy, having never been a customer. Manager said, come on in, anytime, despite my wanting to make an appointment. Next day, I show up at 11:30a, said I was the guy who called asking to make an appointment for a balancing. All of the staff were at max capacity, and manger was looking a bit frazzled. Manager recognized me by my intro. I said, "I'll bet you wish you.." and he finished my sentence: "wished I hadn't told you to come in anytime?" We both chuckled, and he said, "let me see what I can do." He popped his head into the shop, and within seconds, said, "I've got you." Fifteen minutes later, a tech popped out of the shop and asked if my wheels had EVER been balanced, because there was no sign of any weights ever having been there (alloy rims). I said that I was surprised, because Costco had done the install six years earlier, and I had never had problems with their work before. Needless to say, they now ride super smooth, and I have complete respect for the manager and technicians. Highly recommend.

I made an appointment a few days ago for today at 9 am. When I arrived at 9:07 am today they told…read moreme they couldn't take my car. Someone else came in without an appointment and I wasn't there at 9 am sharp, so they gave my appointment away! I've used them several times before so I guess I should be considered a repeat customer. They wanted me to bring my car back this afternoon, but what the heck! Why would I do that after you just stiffed me on my appointment. Not a reliable business when they can be so cavalier about a basic facet of business - keep your appointments. Zero stars for this one and I won't go back.

I have brought my car to CIC-Rich's Service Center 3 times…read moreand every time I received excellent and expedient service. Don and his crew are top notch. Best place around for dependable, honest service

They are closed However, they did message me back to refer…read moreme somewhere else close! They are closed However, they did message me back to refer me somewhere else close! I ended up having a friend do the e work!

I've been working with there team for many years,if you have a problem with your vehicle's tire's,…read morebrakes,front end alignment,etc., Carl and his team have always been there for me and my company.

Warning ! do not go here ! I brought my truck here with 4…read morerims and tires to mount on truck, but switch the tires on the truck to the new rims. did not get a quote, nothing, I figured it would be like 100 to 150. when they were done the guy in the office says I owe him 288.00 !! I said are you joking around ? he said no, thats what it costs ! so almost 300 bucks to change 4 tires. and they did not even swap my center caps, i had to do that whenI got home. the guy is a thief !

Mike and his team provided great service and response time for a basic exhaust repair on my 2019…read moreSentra. Thank you for an honest job well-done and well- priced! Jim

Fast response time to questions. Receive the information requested will follow up on monday to make…read morea feature appointment from my transmission diagnosis very good service

I appreciate Pep Boys of Mystic for helping me when my splash shield partially gave way…read more I called with this dilemma and they fitted me in to accommodate me with a temporary solution until I returned home. They saved us from what could have been a ruined vacation and I will always be grateful.

I came here with no appointment at 4pm with a nail in my tire and 3 other tires that were very worn…read moreout. Bob immediately helped me out even though they were very busy. He helped me find the best tires with a great deal. I really appreciate everything him and the woman at the desk did for me. I highly recommend! Hard workers and very kind. Thank you!

Mike and crew are super reliable. Used multiple times the last few years for my vintage truck and…read moredon't let down. I highly recommend

I've be coming to Consumer Tire for many years to handle tire and mechanical work. They are…read morereliable, flexible, fairly priced and do excellent work. I highly recommend.

I don't feel like I'd ever give a Mechanic a five star, but this place completely amazed me…read more Normally taking my car to get an oil change is like a $200 ordeal every place I've gone to the prices are ridiculous. I bought a Groupon for Broadway tire for an oil change and it cost me like 60 bucks and I'm thinking when I get there they'll be like an up charge or something nope 60 bucks I couldn't believe it. Then I asked them like what the regular price would be and it was 110 literally half the price of what I've been paying everywhere else. They were so nice. Got me in and out took me on a last-minute appointment have gone back several times. I literally won't go anywhere else from my oil changes.

these guys fixed a leak on my rental and had me on the way in no time. can't thank them enough.read more

Recently had my car serviced at this midas shop. When I picked up my vehicle, I noticed a strong…read morecigarette smell inside the car, which was not there before. It appears that someone may have smoked inside the vehicle while it was in their care. I'm disappointed because customers trust repair shops to respect their property. Smoking inside a customer's car is unprofessional and leaves a smell that is very difficult to remove. I hope the shop improves its policies so this doesn't happen to other customers.

This is only the second time I've been there with my 7 year old car, but I had a few extra things…read moredone this time like recharging my AC. This is a hard working team that have their work down to a science. I had to go back to complete the work after the AC recharge machine crapped out on them, but the one thing you can't miss is how everyone is so friendly, courteous, and eager to please. A great experience, and everything seems to be working great now.

It's with great regret I have to rescind this great review of five stars. Town Fair Tire New London…read morewent way downhill with John becoming the new manager. He just tried to bait and switch me. I called and spoke to Ryan. He quoted me $130 to mount and balance and dispose of four tires for my truck. When I got there. John stepped in and was very disrespectful and condescending and he said that since I didn't buy the tires there, it was gonna cost $300 in lieu of the $130. John is not a very good manager and I would definitely not recommend doing business with him. It's not the first time I had issues with John. He always tries to upsell and the price always seems to go up with these fees that we were never disclosed upon initial quote. If you decide to do business with John make sure you get it in writing. I will no longer be doing business with Town Fair Tire and whoever chooses to, be careful for the switch and bait.

I went to town fair tire to buy four new tires. They were professional, courteous, and the value of…read morethe tires were awesome, made the appointment in one day they put the tires on aligned them and balanced them. They are climate control too, and they are the best tires I have ever had. I highly recommend them.