I have brought my car to CIC-Rich's Service Center 3 times…read moreand every time I received excellent and expedient service. Don and his crew are top notch. Best place around for dependable, honest service

They are closed However, they did message me back to refer…read moreme somewhere else close! They are closed However, they did message me back to refer me somewhere else close! I ended up having a friend do the e work!

I've been working with there team for many years,if you have a problem with your vehicle's tire's,…read morebrakes,front end alignment,etc., Carl and his team have always been there for me and my company.

Warning ! do not go here ! I brought my truck here with 4…read morerims and tires to mount on truck, but switch the tires on the truck to the new rims. did not get a quote, nothing, I figured it would be like 100 to 150. when they were done the guy in the office says I owe him 288.00 !! I said are you joking around ? he said no, thats what it costs ! so almost 300 bucks to change 4 tires. and they did not even swap my center caps, i had to do that whenI got home. the guy is a thief !

Mike and his team provided great service and response time for a basic exhaust repair on my 2019…read moreSentra. Thank you for an honest job well-done and well- priced! Jim

Fast response time to questions. Receive the information requested will follow up on monday to make…read morea feature appointment from my transmission diagnosis very good service

I will continue to be a loyal customer. Always top notch service and I have never had a problem…read more I've been 27 years in the automotive industry and now im retired but due to my disabilities I chose to have Pepboys service my car. 5 star rating across the board. I've been employed by dealerships for almost 3 decades and Pepboys do exactly what they tell you. No up-sale, no hassle and no scams. Integrity is exactly what it is. I only trust Groton Pepboys for my car and I recommend this shop for everyone else. The only sad thing about about this shop is that the computers and software is outdated and makes communication difficult for staff to customer difficult at times. I can see by experience that they are doing the best thay can with what they have. The app for customers to see if their car is in the shop to when its done doesn't work and its not their fault, its cheap corporate cutbacks. Hopefully corporate will read this review and upgrade the system because its costing them lots of money. Communication is key. No communication, no customers. Besides that they are the hardest working people in the business. Hats off to the Groton/Mystic Pepboys crew. Shops like this these days are hard to find.

ive been coming here for nearly a year and never once had a positive experience. The manager or…read morewhomever he is has always been rude. I've been scolded multiple times for making appointments online, not knowing when emissions were done, for wanting to use benefits from my warranty. not sure if he is just miserable and hates his job but never been kind or polite. Please do not use this location unless you'd like to be reprimanded like a child. especially if you're a female stay away. Simply oil change took 3 hours even with a booked appointment.

I've be coming to Consumer Tire for many years to handle tire and mechanical work. They are…read morereliable, flexible, fairly priced and do excellent work. I highly recommend.

Mike and crew are super reliable. Used multiple times the last few years for my vintage truck and…read moredon't let down. I highly recommend

I don't feel like I'd ever give a Mechanic a five star, but this place completely amazed me…read more Normally taking my car to get an oil change is like a $200 ordeal every place I've gone to the prices are ridiculous. I bought a Groupon for Broadway tire for an oil change and it cost me like 60 bucks and I'm thinking when I get there they'll be like an up charge or something nope 60 bucks I couldn't believe it. Then I asked them like what the regular price would be and it was 110 literally half the price of what I've been paying everywhere else. They were so nice. Got me in and out took me on a last-minute appointment have gone back several times. I literally won't go anywhere else from my oil changes.

I have been coming to this automotive shop for years. Several weeks ago I was experiencing…read moreautomotive problems with a cylinder of my car. Instead of fixing the actually problem the replaced an exhaust pipe ($600 later) and did not even diagnose the problem and sent me back with my car still shaking and sounding loud. The next day I scheduled an appointment: they held my car the whole day and they did not tell me until the last minute that my car was not going to be looked at. I am completely appalled and unhappy how I was treated. People with appointments should come first over other people.

Recently had my car serviced at this midas shop. When I picked up my vehicle, I noticed a strong…read morecigarette smell inside the car, which was not there before. It appears that someone may have smoked inside the vehicle while it was in their care. I'm disappointed because customers trust repair shops to respect their property. Smoking inside a customer's car is unprofessional and leaves a smell that is very difficult to remove. I hope the shop improves its policies so this doesn't happen to other customers.

This is only the second time I've been there with my 7 year old car, but I had a few extra things…read moredone this time like recharging my AC. This is a hard working team that have their work down to a science. I had to go back to complete the work after the AC recharge machine crapped out on them, but the one thing you can't miss is how everyone is so friendly, courteous, and eager to please. A great experience, and everything seems to be working great now.