I have brought my car to CIC-Rich's Service Center 3 times…read moreand every time I received excellent and expedient service. Don and his crew are top notch. Best place around for dependable, honest service

They are closed However, they did message me back to refer…read moreme somewhere else close! They are closed However, they did message me back to refer me somewhere else close! I ended up having a friend do the e work!

Friday afternoon, just returned from the airport. Needed to run out for some errands and surprise,…read morelow tire pressure alert out of nowhere. With an important trip an hour plus away on Monday, I needed help. I called Marlin and explained the situation, and he told me to bring the car over and he'd take a look. I was there 20 minutes later, and Marlin met me and quickly found a machine screw in the tread of the tire. 10 minutes later the tire was plugged, and I was on my way. I cannot say enough about his friendly, courteous, and professional service. This is EXACTLY the type of service that is now absent in most industries, but you can absolutely find it here at Broadway Auto. Thank you, Marlin!

Had a low/flat tire on a rental car that Budget blew off. On a semi emergency basis, I called…read moreBroadway to see if they could help. I explained my situation and they told me to come in and they would fit me in. After arriving, I waited less than 30 minutes and was on the road again. They charged me a nominal fee. As an out of towner in an emergency situation, they could have charged me almost anything and I would have had to pay it. I could not have been more pleased with their response and service. I highly recommend them.

I've been working with there team for many years,if you have a problem with your vehicle's tire's,…read morebrakes,front end alignment,etc., Carl and his team have always been there for me and my company.

Warning ! do not go here ! I brought my truck here with 4…read morerims and tires to mount on truck, but switch the tires on the truck to the new rims. did not get a quote, nothing, I figured it would be like 100 to 150. when they were done the guy in the office says I owe him 288.00 !! I said are you joking around ? he said no, thats what it costs ! so almost 300 bucks to change 4 tires. and they did not even swap my center caps, i had to do that whenI got home. the guy is a thief !

FAIR AND HONEST!!! Jim and his crew take good care, do quality work, go above and beyond to…read moreprioritize EVERYONE who comes in with an issue. They did suspension work, brakes, and tires all with great care, service, attention to detail, and exceptional pricing. This is my go to shop!

10/10 service. We were driving through when we started losing pressure in a tire. Within 25 min…read morethey had the tire patched, and all for $20. Super friendly and thorough. Would absolutely make this place my go-to if I lived nearby.

I've been bringing my car to Guy's for regular car maintenance and repair for years and have always…read morehad a good experience. They aren't a place that is going to try to sell you on something you don't need, and are honest and up front with you about the cost of the repair. A couple months ago I was having problems with my battery. They told me to stop buy and took a look at it for free (ended up being a small issue that I was able to fix myself). I also have been able to leave my car overnight for an oil change without any issues. My only gripe would be the waiting area could use an upgrade, but other than that I could not recommend Guy's enough.

The absolutely the best service and oil in New London county. We have been customers for over 30…read moreyears and we have never had a problem. Emergency services are excellent

Jonathan has helped me on more than one occasion and its always been a fantastic experience. The…read morework is high quality and the pricing is fair, but the customer service really sets this shop apart from others. I appreciate his flexibility, expertise, and general helpfulness.

I had my truck towed by them, and they damaged my truck and denied all fault, I would not recommend…read morethis company to anybody who cares about their belongings.

HIGHLY recommend. My car was backed into by a plow and needed a tail light replaced as well as some…read morebody work. T&M also had the pleasure of dealing with my apartment complexes management office since they were at fault.. LOL. Through it all, all the back and forth and telephone tag T&M were beyond patient and caring. I can tell they were really looking out for me over my apartment complex. The work done by Jason and Mike was stellar. Fern and Mike's partner are fabulous. This shop has a very much local mom and pop feel and you feel put at ease that the work will be done right. No BS, no upcharge... Just honest work. I would recommend to anyone that needs body work.

After waiting for more than 3 hours for a no show AAA service I decided to call T & M Auto Body for…read morea tow. They showed up with a flat bed within 30 minutes to transport our dead vehicle to the dealer. Chris the driver did a good job of troubleshooting to make sure that the problem couldn't be fixed without the tow. After deciding that the problem was not fixable on site he transported the vehicle to the dealer at a very reasonable cost. While I hope not to need tow services in the future, if I do they are the company that I will call.

Scheduled Appointment for a transmission flush. Did not honor appointment. Also, judging by the…read moremess in the waiting room, garage bays and yard, my transmission would have turned out for the worse.

Inconsistent service super friendly when you are paying them dodging your phone calls in times of…read moretrouble. They actively screen your phone calls. Not adverse to name calling or shaming you. Do yourself a favor and do business elsewhere. They do offer loaner cars freely and that was greatly appreciated even when one broke down it was replaced so credit where credit is due.