our experience at the star laundry club in Orem was fantastic! The man who served us was very…read morehelpful. We had the option to use cash or card . Transaction was simple. The machines were state-of-the-art top-of-the-line stainless steel. The whole experience was quick and pleasant. I recommend them to everyone!

Simply AWFUL experience. My wedding dress was RUINED here. I brought it in with a few small fresh…read morestains and got it back with the original stains still there, plus new large oily stains from their "cleaning attempts." On top of that, there were obvious new stitches added that hadn't been there before, and they didn't even remotely match the fabric or color of the knit. I also brought in a trench coat, which came back with all the same stains untouched -- honestly, for the best considering what happened to the dress. When I returned to show them the damage, there was no apology, no accountability, and no attempt to offer compensation. I had to request a refund myself. The employee handed it to me and simply walked away without even acknowledging the inconvenience. This place used to be excellent before the ownership change. Now it's an absolute mess. Please do not trust them with valuable clothing, especially anything sentimental like a wedding dress.

I just dropped into this location as a new customer. The man behind the counter asked me how many…read moreitems and if they were men's or women's. I asked what the price difference was between the two (they're androgynous labels) and he told me I needed the leave the store. When I questioned this reaction, he told me he was going to call the police if I didn't leave immediately. I asked if there was a business card for the manager / franchise owner, he told me he didn't owe me anything and again threatened to call the police. Suffice to say, I've never experienced this dropping off dry cleaning. This was 3:40 pm on Friday, July 7, in case the manager or franchise owner reads this and is curious which employee this was. (there's no option for 0 stars, but that's what this business deserves)

This location had been a ZOOTS but recently became Lapels. I have switched my business over quite…read moreeasily and I've been using Lapels for a few months now without any hassle. They seem to be just as fast, and as good as I thought Zoots was. Glad to know that I didn't have to find a different location - this one is SO convenient!

We dropped off some dry cleaning late afternoon in a particularly hot day. The owner was actually…read morealready closed but restarted her system just to accommodate us. She was so kind and working so hard and the clothes were in excellent condition upon pickup for a reasonable price. Thank you!

After searching for a local dry cleaner in the area a friend had recommended this spot. I can't say…read moreenough great things about the service, turnaround time and quality. The woman who runs the place is one of the friendliest people in JP! The cost is very affordable, especially for someone who has to go on a biweekly basis. The hours also offer time pre and post work to pick up and drop-off.

Best tailor in Dedham!…read more We are very grateful for the outstanding work Parisian has done on many of our garments. We've had items altered, hemmed, and lined. The customer service is outstanding, and we're especially impressed by the attention to detail. The craftsmanship is truly remarkable . Thank you!

The woman I worked with was super nice and took me as a walk-in, but the bottom loop is too small…read moreto fit the button through. I literally cannot unbutton it. This was my favorite dress I wanted to wear for a trip and now I can't wear it. My husband and I have been sitting on the couch for twenty minutes trying to unbutton it. Devastated :(

Love the Whitman location. For the first time I did the…read morepickup and delivery service and it worked out very well. The alterations were excellent and the comforter came back looking like new.

A little pricey, but all in all, great service and great results. I would recommend.read more

I have used them for some time mainly because I am lazy and they were convenient. After bad service…read morea year ago, they apologized and delivered the garments they had failed to clean. Recently I had some garments for tailoring. I went into the change room as they asked, but midway through being pinned a man came in who wanted elbow patches on his sweater. The woman left me without apology or explanation and went and helped him! I said nothing and went to change into the next garment. I stepped out and the tailor and another assistant were finishing up with typing in clothes from clients who had left. I waited. A man then came in and the tailor served him - while ignoring me. The other woman went to the back. I waited. The first man left, and another man came in and again, the tailor served the new male customer. I waited and then said, "this is the second customer you have served while I am waiting." He arrogantly didn't even turn, she said nothing. I went in and changed. She came and tried to hug me. I said nothing and walked out. Awful, awful service at very high prices. I went down the road to an elderly couple who are wonderful tailors. Half the price and far better service and tailoring. I will never go back to Lewandos, overpriced, rude...

worst wash & fold ever! was told clothing would be ready next day. 24 hrs later I went to pickup my…read morewash which was not ready. two workers started folding my wash. Had to wait awhile. this was inconvenient. Also A chemical smelling cloth was folded in with my laundry. everything has a strong chemical odor . I will definitely NOT be back here with all the dry cleaners in Needham. I do not recommend this business .

I brought dress pants to Columbus Cleaners for hemming and paid about $35. This was a final pickup,…read morenot a fitting. About a month later, the hem completely unraveled. When I called to ask about this, I was told that it's "normal" for the hem to fall out after some time and that I needed to be more careful with handling the garment. I did not mishandle the garment beyond standard wear by any means. I was also told I'd need to pay again to have them re-hemmed (they did offer a discount). I took the garment back to be re-hemmed at a discount, only for the stitch to fall out again a few months later. I will not be bringing any items back here to be tailored. I expected professional work that lasts -- instead, I got a hem that failed almost immediately and a response that did not take any accountability. Not what I would expect for basic alterations.

Very friendly staff that is professional and does a great job! Best dry cleaners in Boston.read more

In this day & age of Wash& Wear! I am so happy they even…read moreexist. They are great and reasonably priced. Not sure I could live without them...., even though I'm not a suit any more! Thank, Rich A.

This is my go-to spot in Rozzy. They are crazy crazy and they're prices are totally reasonable. I…read morehad four pairs of pants taken in for a total of $48, and they did it in less than a week. I have been very satisfied with every experience I've had here and would absolutely recommend it.

Had a patch sewn on a hat, jeans hem, full zipper replacement on a down jacket, and some repairs…read moredone. Very high quality work and good prices.

I posted a comment before, but they tried to deny their horrible service and job. My mother, Tania,…read morefound the receipt! We tried talking to them during the process, but they were rude telling her to tell me to go in because a modesty panel was not doable. The seamstress that did my wedding dress made one beautifully and even added a zipper. Other places make them all the time. They are a low-skill alteration fix. The dress was fixed as best as possible by my new seamstress who is near me. Thank God I didn't bring them (Joshuas) my wedding gown! As you can see in the pictures, the dress fit crooked and the modesty panel? If you could call it that. Anyone could've done a better job. Overpriced and horrible work. Save your money!

The repair is perfect. The zipper on my jacket was broken. They replaced it with a new zipper like…read morenew. I can't even tell if it was repaired. Pri

Had a relatively small tailoring need to bring in a sleeve. Value for money is questionable but…read morethe work is satisfactory and the staff polite. I would repeat all things considered as long as you're comfortable with the pricing model.