I don't know how it is inside. Because my ALL CLUB ACCESS didn't work. So I don't know whether it's clean or not. No one there. And no staff around at 1PM on a weekday. read more

Zero stars! Liars! Called to cancel my membership due to Covid and they agreed. This was over a year ago. Called again. They agreed again. Kept getting charged. Called again. They agreed and saw the notes on my account and told me they would cancel AND refund me. That's been 3 months ago. I call once a week and it's the same run around. We have a new manager. The old manager was fired bc he was bad. How many mangers can one place go through in a year? How many lies can they tell me? Plus! The place was dirty which is why I wanted to cancel. I don't think they did COVID cleaning. Very disappointed with the run around. Just want my membership cancelled. read more

Gym is gross, small, overpriced and unhygienic. Simply put, no worker is there except once a week and not looked after. For example there has been throw up in the sink for 3 days now, and all except the woman's bathroom are closed. I see the manger maybe once or twice a week so you can't really call them because they're not in office. When the manger is here though it is clean but... it gets so dirty. read more

They make it impossible to cancel. Notified them multiple times of our decision to cancel, and they continued to charge. When I stopped the charge they forwarded to collections. STAY AWAY FROM THIS GYM AT ALL COSTS. read more

Used to be better. When I went today, they had no washcloth to wipe the equipment. All the dirty washcloths were piled up in the basket. No one is in the office to check the fitness area. I guess that is what happens when you own too many fitness centers and don't want to hire enough people to take care of the facilities. I am planning to find another place. read more

First off, I live in California and belong to Anytime out there. I'm visiting family and found this little gem. This is a great gym. It's super clean and the equipment is in great shape. The manager that was on duty was very friendly. See you tomorrow! read more

I love this place. It is located in a strip mall along Eola Road. They have plenty of cardiovascular machines, a Smith machine, a squat rack (only one with one barbell; I've only had to wait to use it a few times... Would like to see more as time moves along), plenty of weight machines, kettlebells, dumbbells (up to 100 lbs.), and a studio for classes. It is definitely a step above a planet fitness type place. It's not Lifetime, though. It's not barebones but it's not a full functional workout center, either (lacks locker rooms, a pool, heavy kettlebells, etc.) I really enjoy working out here. I haven't encountered anyone I can't stand, which is great, too. Staff is there during normal business hours most of the time (see their door for details; something they aren't there during said times, though). read more

Unfortunately, I have to give a 1 star review because the management/owners made the cancellation process a nightmare. I had cancelled because I moved but I was well past my 1 year contract mark so it should have been a breeze. Not so much. Basically, if you cancel, insist on getting some sort of receipt. I had turned in my key fob and was sent on my way only to have my membership not actually be cancelled. It all got figured out in the end but it was a lot more work than it should have been. read more

I'm a new member here. I wish it were a little cleaner. But I believe there is a new female manager and she has been vacuuming lately. The treadmills, machines etc need to be wiped down more often. And not by members. They have alot of dust on them and that's gross. I would also like to see towels in the room w the tanning beds. read more

Unfortunately, this started out as a pretty good place. Over the last year, it has decided to no longer offer video fitness, as advertised on the website - and outlined during my membership tour. Not very clean anymore either. My contract expires soon - and like the other member on this site notes - the process is not customer-friendly. Not sure what happened - but this club has gone downhill. read more

Avoid signing up if you have an apartment and do not plan to move 25 miles out of the area. At first glance this was a good gym. I had a gym in my apartment complex but it did not have all the equipment needed. Anytime fitness had advertisement/marketing in my apartment complex and advertised discount on enrollment fees. I though this was great because it was less than 5 minutes from the house. Being a single mom it was very convenient because it was on the route I traveled to and from work/home. I have a very busy schedule and convenience is key for me. I explained this to the manager at the time and it seemed he was rushing me through the sign up process. I knew my lease at my apartment complex was ending in the next two months and also asked about cancellation process. He told me to come back and talk to him and he would help me out if needed to cancel. Long and behold I had to move due to rent increases which I could not afford as a single mom and had to move somewhere affordable. I moved 4 miles away so that my kids would still be in the same school district. However I moved farther south and anyone in the area knows that between 5:30am-9am and 2pm-7pm the traffic on Eola rd is horrible and although 3.5 miles from the facility it can literally take a 20-30 minute commute just to get to the gym. I don't even shop at Jewel anymore due to the hassle to get there when I can shop closer to home. I explained this to the Current Manager and the owner Travis and have had less than satisfactory service. It seems the company is only concerned with $$ versus real customer service and appreciation for member. After many attempts via phone and email the owner has to talk to me or call. Basically told me if I call corporate there is nothing than can do and it's up to the gym.. which he owns.. The Manager says she cant due anything and after trying me best to explain .. no one cares. Why would pay a monthly fee for a gym that I do cannot utilize and not convenient to get to during the times I need to workout. The only solution they gave me was to travel for 4miles in the opposite direction I travel to and from work/home or buy out by paying $900. That is crazy No membership I have ever joined ahs treated me this way or have put me through the hassle of cancelling. All of who go to the gym beware when you move or have a family change and are left in a membership of hell. The are company who values you as long as you pay. They refuse to dissolve contract mutually based in circumstances. Paying $900 for something I cannot use.. videos of traffic and travel times coming soon.. and recorded calls of them refusing to cancel.. read more

Signed up February 2017 and this place is great workout at. Great owner, clean and new equipments. The facility is small, but it's never busy every time I go. read more

Even though their hours say somebody will be there until 7:00 pm on weekends and 1:00 pm on Saturday . Nobody seems to be in the office/ gym after 6:00 pm on weekday or noon on Saturday . Also nobody picks the phone anytime you call you hit voice mail, they can't possibly be always helping some customer . Makes one wonder how their post membership service would be . Was excited to see a new neighborhood gym but totally disappointed at the service . read more

Iv been going to this gym for over a month now and I love this gym the manager kevin treats you as family as well as the owner and another thing is, is the motivation they give you. If you need a good gym that's well taken care of with a great atmosphere this is you're gym read more

It's convenient and clean. I'm not worried about a person being on staff like the 1-star review. There's a fair amount of people who go here but not too many. I usually go on off hours and have no issues going through my rotation with no interruptions. read more

This place is nice and clean awesome managers the manager Kevin makes u feel like family just a awesome person to talk to very helpful on weight lifting does not mind helping out at all would recomend to any one to sign up read more

Yes its small, but it has what I need. You can always find an open elliptical or treadmill. The equipment is well maintained, and the facility is always clean and well maintained as well. There are always towels and wipes for the equipment. I also like the various classes you can take online in the studio, which is also well maintained. The staff is also professional, polite and friendly as well. read more

This is one of the better anytime fitness. I have been to Yorkville and DeKalb locations and most likely will not go back even though they are closer. Clean towels available, clean and large shower rooms, great temperature, designated stretching area, and a variety of cardiovascular machines. Staff is very friendly and helpful. Very impressed by this location. read more

Late January/early February, I went to the Anytime in Aurora. As I was trying to take off my coat and change my shoes, the owner of the franchise came over and started vacuuming the cubby area. She had me pinned in a corner, my back was to her. She hit me in the back of the ankles with the vacuum. She had been making me really uncomfortable working out, staring at me all the time on previous visits. I called her about a week later to cancel my membership and it took her about a week to return my call. When she did, I was at work. She was refusing to cancel my membership so I said I would post a complaint and negative review. At that point, she became verbally abusive and my coworker heard the entire conversation. She eventually said that she would cancel my membership, but I would have to pay up until March when my contract was up. It is now May, and I am still being charged. I have now been assaulted, embarrassed at work and stolen from. I want my membership cancelled and the payments I have disputed from April and May returned. Anytime Fitness DOES NOT have my permission to continue charging my credit card. read more

It is a joke. Good luck trying to get your consultation with the "trainer" when you first sign up. I have called and texted multiple times to no avail. Have not stepped foot in there for months and politely asked if I can discontinue my membership and they said I would have to pay for the rest of the time. Seriously? You would think that when you look at my badge and me not showing up other than the day I signed up, they would cut some sort of slack and cut me a deal. I don't mind paying a cancellation fee but to pay for the rest of the time is a effin joke. And from the day I signed up, I never got my "packet" or anything. I was told by my buddy that joined that he received a folder with some intro papers, visitor passes and whatnot. Didn't get mine. Way to be. You can keep taking my money every month but I will make sure not to recommend this place and tell people to avoid this place at all costs. read more