This used to be a gem in our town. But new ownership and now there are no classes, no community…read morefeeling... it's just a place with machines and weights.

Been a member for close to two years. At first I was a bit hesitant to join given the price tag and…read morehow dated the machines were but I decided to give it a try. The gym is great for individuals who like the quiet atmosphere where they are not bothered while they work out. Also since the gym can be a bit slow you basically have the gym all to yourself which is great. It has everything you basically need to get a good workout and Hector the owner is a really cool guy.

List of things they need to improve on ASAP. 1. Hours. Gym…read moreused to be open until 10 pm before Covid. Also closed to early on weekends. 2. Dumbbells are missing weight sticker on them. It's hard to tell the weight of the dumbbell if it doesn't have the weight displayed on it. 3. Needs interior renovation. Lighting isn't the best. Could use new paint inside. Tells me the ownership doesn't want to spend money on these things to make the gym presentable. 4. Member ship price is just too much for the hours they operate and lack of equipment. 5. Treadmills are beyond dated. 6. The cable machines are rusted and barely glide, and several of the dumbbells are missing or mismatched. The squat rack is constantly occupied because there's only one, and the padding on the bench press is torn and uncomfortable. For the price they charge, this level of neglect is unacceptable.

Come after 7pm (2 hours prior to closing) the lights in the treadmill room will be half lit and…read morevery dark. Toilet paper in the woman's bathroom is always empty if you come in the evening or weekends - Cleaning wipes too. If you come early in the day when management or owner is there the staff are much better and actually doing their job. They should get some older staff to run the evenings and weekends.

How did I become that person where my time spent at the gym is LITERALLY the best part of…read moremost of my days? Coach Nicole -- whether she knows it or not has built way more than just a workout space. I am an admitted exercise ADD chick. I've always like to workout but I'm a bit of a fickle pickle. I've been into HIIT, Spin, TRX, Peloton, distance cycling, half marathons . . But I have found home and such purpose working out with BSC and Coach Nicole and Coach Lauren. There is room for EVERY BODY here. I leave smiling. Every. Damn . Time . It's also a bit of a thrill to see what this 53 year old body can do. Turns out we're way stronger than we think. Please never stop doing this Nicole

I have been a client since inception, I believe for 10 years now. Denise Brazeal the owner and…read moretrainer continues to represent a healthy and inviting environment. All trainers are certified and knowledgeable. Equipment is continuously whipped down for sanitary reasons. Come and join us for a fun and positive workout (ample street parking)

I signed up to try a free class here and it was so much fun! Giving this 5 stars solely for the…read moreclass I took and the instructor Remi that I took it with. However, I did not join this facility. Class: The instructor was motivating and the cardio sculpt class really made me feel the burn. I came on a Wednesday night (the last class) it was fairly empty - I think everyone comes for the kickboxing since I came early to sign up (no one was at the front desk so I just awkwardly watched for 15 minutes). Some thoughts I had: It's not your average gym, there are weights and equipment in the back but I'm not sure if it's open to everyone of just those taking private lessons. The main area is a large open cardio floor great for group workouts which is what it is. Most people workout barefoot or with indoor/solely for the gym kind of shoes only. Not sure if I am a personal fan because it seems unclean/dangerous if a weight is dropped on the foot. As a transformation gym, I was interested in kickstarting my health and getting toned.- possibly even their bikini comp programs - I thoroughly checked the website and was interested in their nutrition program especially as well. I stayed after the class and had the opportunity to meet Mark. Nice guy but when I asked him about the programs and he just kept telling me to look on the website which didn't provide much information about their nutrition format or how the body tracking/goal setting works. I really wanted to love this place and was ready to sign up right then and there but didn't feel like I would get the support I was looking for just based on my first interaction. I signed up with Orange Theory instead.

This is a great place to get you fit - fast!!! It's a different experience than other gyms. You…read morework with your trainer one on one the entire time and they work you hard. They claim that they force you to be fit and there is no doubt about that. The reason for the 4 stars and not 5.....there can be some space issues when working out. We completed a 12 week program and were given the option to continue to use the facility since we had set workouts already. That worked great for a while but we found that once we were not on the schedule with a trainer it became harder and harder to find someone who was working with a client so we could use the gym and a lot of the time we would have to rush our way through a workout or cut it short because the trainers were leaving. They did however give us a number of workouts that we were able to take to another gym and continue on with. They did get us into the best shape that we've ever been in - and it didn't hurt all that bad!!! All in all it was worth every penny!!

I am just starting the bikini bootcamp with Joel. The program consist of 60 days of hardcore…read moreworkouts. So far the staff is great. I can't wait to post my results. Check back in 60 days. I rate them only 4 stars because of the resident dog. If you want to come there you have to get use to the dog and all the things that come with having a dog at place of business.

I've been training with Tommy for almost a year now and he's completely changed what I thought my…read morebody was capable of. Whenever I feel like I'm going to tap out, he gives me one more set and somehow pushes me through it. He pays close attention to form to make sure I don't get hurt and am getting the most out of the workout. Grateful to have him in my corner!

I'm just going to settle on 3 stars here, an average of all my experiences. Long story short, if…read moreyou go to the ER while you are here or shortly after, you have to immediately return with a copy of a doctor's note or email it. You need to do this asap and specify freezes on all services. If you have Kids Klub, END IT. I went to Vivian who was there the last time I had an ER visit a couple years ago: this past December, I was injured again suddenly on site during a training appointment (due to my body/health situation, not my trainer or an exercise injury) and I let her know I was getting a ride to the ER this time instead of an ambulance, since it was a was a touch less urgent. She was responsive this day and seemed to enter the freezes correctly. I dropped off the first note 2 days later to support a freeze for a couple months since a major surgery would get scheduled. I was told I had an 8" growth and cancer in my blood and had to wait the entire winter holidays for further info until doctors were back in the hospital. A few weeks later the billing began... I called Vivian and mentioned my bank was informed of my condition and knew to not pay the bills until a certain date. She laughed and said I'd be billed later anyways. I felt like "I have cancer again, I could die this time with this huge growth. She's laughing at me." I know it was not personal, but forgive me, I'll never forget the feeling of thinking I might die and getting this is the response while asking for help. My health is poor after surviving breast cancer treatments in 2020 and they wrecked parts of my body but eradicated an aggressive form of breast cancer. I don't want to go into how bad the type is, but the odds are very bad with that type and they use the highest doses of their most aggressive chemo to eradicate the cancer. That's why I struggle and have gone to the ER twice in a couple years. But working out improves my condition, so it's essential. I'm so glad I found out a few days later that the current ER test was a misdiagnosis. I eventually received a big surgery, recovered and called in to sort out the bills that were waiting for me. Because I was experienced in navigating the disorganized billing practices, it was a smaller bill this time. I reached a teleservice rep who had her manager Mark look into it and it was fixed after 3 phone calls for a full refund. I know it's not personal. But I've decided that clearly this is not customer service at all. This is just workers, protecting themselves and the company and you just have to advocate super quick, do the footwork and calls and take notes, document, stay on it, trust nothing, stay positive and confirm and be persistent. Most businesses exhibit hospitality and customer service at an average level. Often if a medical incident occurs you'll get a compassionate response and excellent customer care. Not here, you will get compassion at first and solutions that fall through. Then they will lose confidence and be strained but still attempt to help. Eventually, it requires an escalation and manager intervention to correct the situation. The in-gym customer service experience will be good about situational things like everyday interactions. But if your issue has ANYTHING to do with billing, there is no safety net no matter how serious your medical situation. Had I only had a normal membership instead of a training membership too, I probably could have just canceled or never been the wiser. I'm actually hopeful no one ever has to experience this zone that they are weak at. But if you do, stay flexible, positive, and stay on it. Good luck and good health! I saw billing fees,

I've been coming to this In-Shape for a few years now, and I've always liked it. Like any In-Shape,…read morethe membership isn't cheap, but when I renewed recently, the manager helped me get a good discount. They were willing to work with me, which I really appreciated. One thing I really like is that this is the only gym I've been to where my car has never been vandalized. At other gyms in Vallejo I've had my windows smashed, but never here. I'm not sure if it's because of the location or because the security guards are always walking the parking lot, but it definitely gives me peace of mind. The staff is always friendly and welcoming, the gym is clean, and they've been doing a lot of renovations lately. The equipment is well maintained, and the machines are rarely out of order. My only complaint is that the main weight room is a little small and can get crowded during peak hours. Other than that, it's a great gym, and I'd definitely recommend it.

Ive been trying to get in touch with the GM of this location through other managers-in-charge about…read moreconcern of safety and well-being. My concerns have fell on deaf-ears and it's unfortunate because I really enjoyed going to this gym for the past few years. Need a good place to work out? Sure! It's nice! But I don't know if they take their members seriously.

The Escape is a place to focus on my body, and soul. I have been coming here for over 6 months and…read moreI am so happy I found this place. Great atmosphere, and people. Very inviting. Flexible hours and all levels of classes. Would highly recommend!

The Escape is a perfect place for someone wanting to start Pilates. Denise is an experienced and…read moreknowledgeable instructor. I took 8 private sessions with another Pilates studio in Benicia and I did not have the attention or education that Denise has shown to me. The Escape is not a franchised business that attempts to up-sell you Pilates clothing, equipment or knickknacks. There are only 3 Pilate Reformers at the Escape so if Denise has 2 other clients, you are still going to get her personal attention.

I love Club Pilates! The instructors there are amazing. They take the time to teach the correct way…read moreto do Pilates. One of the instructors,Cristela has helped me so much. There is an exercise named the hundreds, and after doing it, my neck would hurt. I told Cristela about it after class. The next morning Cristela said she'd been thinking about it and wanted to watch me do the exercise. She noticed I lifted with my head first instead of my chest and that was what was causing my neck to hurt. She is very thoughtful with every member. It is not just Cristela that is knowledgeable, patient and kind; every instructor is invested in seeing the members work at their own pace and succeed. I've only been a member at Club Pilates for three months and already I'm stronger and leaner. It is my happy place.

I have had THE WORST experience with this club as it's barely opened. As a consumer,…read morecustomer/potential member, mother of 4 trying to do something for myself -I've had to continuously reach out to get simple answers. Compelled enough to take time out of my life and write this review- Trust me I don't want to but I also don't think its fair I'm getting treated int his manner. Wednesday, January 10, 2024: commencement of text messages from "Club Pilates Benicia" from someone named Aaijsha? with the 1855.920.0316 text number.  Sunday, March 2, 2024: I ask for a menu, any grand opening specials & their open date. Said due to open April 6. I ask for the menu. ask me to call when I already confirmed I preferred text messages. I ask for a menu again. He/She asks for "a menu of what? I don't understand what your asking me"I state a membership menu., a brochure of all the membership options; something with all the plans people are able to select from and see the membership options. (very standard & typical for any business newly opening up) marketing material...I asked if that made senseHe/She stated they don't put pricing on brochures because prices are subject to change and asked if he/she was making sense to me.  Sometime in March:They had a couple pop-ups. One got cancelled due to the rain. Thursday, April 28, 2024: I walk into the studio as I see they are open. I finally see a brochure! never mention my experience but glad to get some questions answered. Lovely girl with bangs that helped me. She said they had a promo but never mentioned that there was a deadline. I let her know I will definitely join but needed to consult with my husband as to which plan because the promo was not applicable to the plan that includes being able to work out at other locations as we do travel.  Today, May 3, 2024 8am: I walk in because I called twice and no answer. I try and sign up to take advantage of the promo and they tell me I can't. The computer was down so I had to wait for a re-boot. I inquired about joining that day and being able to still make it to a class because I scanned the cute little QR code on the back of the brochure I got the week prior and it brought me to intro classes only for the following week and I wanted to take a class that morning or day- right away. I've already taken the into class at the Walnut Creek location and my friend is opening up the El Cerrito location but I live here so by default of course. The lady in front advises I come to the 10am class that the owner teaches. Im just exhausted at this point to get an answer, contact. I WANT TO JOIN BUT AFTER AN ENDLESS RUN AROUND & GETTING TREATED LIKE THIS,WOULD YOU SPEND HUNDREDS OF DOLLARS & JOIN? I DON'T FEEL VALUED AS A PERSON, CONSUMER, MEMBER, WOMAN, MOTHER NOTHING.

Coach Mauricio is a humble but stern Muay Thai Instructor. He knows how to engage w/ his clients…read morein a fair manner, and is good at being flexible w/ each of our own personal learning style. The best part is he is a Man of Faith in God, and shares very insightful lessons of life in a spiritual aspect, and elaborates well on how a certain topic correlates w/ our physical health, fitness, and overall well-being.

As a busy mom, finding the time and motivation to work out again felt almost impossible--until I…read morefound Coach Cheryl and Coach Mauricio. Their classes have been an absolute game-changer for me! They made easing back into fitness not only manageable but genuinely enjoyable. Earlier this year, I completed one of their Fit Camps and lost over 20 lbs in just a few months! Their encouragement, structure, and energy were exactly what I needed to stay consistent and push through. I've always loved boxing, but discovering Muay Thai through their program has been a whole new beast that I've come to love. Whether you're a beginner, a mom trying to reclaim your fitness, or someone looking for a fun, high-energy workout, I can't recommend them enough. TRY EVERYTHING THEY OFFER, they are wonderful. 10/10 would recommend!