Great experience from the start. New to Tennessee and gym is located in Powell. It's in a nice area…read moreit's clean the Employees Happy to be there & SSOO HELPFUL & on it. Love my New Gym!

Attentive staff and clean facilities make this my favorite PF in Knox Co…read more Traffic on Emory gets dense , practice patience on the road

I have experienced an intermittent billing issue where I've been charged twice a month. Originally…read moremy underage daughter was on my account after cancelling her membership in 2024 I was charged one fee per month. After several months PF started charging again for her membership which the manager corrected. From 1/2025 to 7/2025 I was charged correctly. Since August 2025 until January 2026 PG started charging me twice again. After speaking with an employee and the Manager both of whom cant explain why in a coherent manner I can prove they have ripped me off for $150. The franchise is owned by PF Group Partners, LLC who are nothing more then a bunch of thieves.

they advertise $10 a month, but charge you a random cleaning fee once a year, I've already paid it…read moreonce this year then quit and rejoin so had to pay it again and when they did that I didn't have the money in my account to cover it so they charge me a late fee, so in the end they took out extra random $79. oh yeah I'm very unhappy with the way they conduct business and I think it's a very greedy company you're not looking out to keep its customers happy and loyal. had the same issue with Hulu before and they resolved it extremely gratefully and don't charge me an extra penny.

I have joined a few other gyms before, this place has something special than the other places…read more Pros: The cardio theater has 3 different movies playing every week. You can watch movie while using the cardio machine. The walking/running track has big windows with pretty good view which makes walking/running very pleasant. A lot of classes are offered every day. Cons: This place was built around the end of 2006. Things are starting to fall apart. A capable maintenance person is really needed. However, this place has very hard time to keep a good person due to the very low paid. The manager has to take care of the maintenance sometimes, but you can't expect one person to do 2 full time job. Also, the BBB has issues an alert against this place for contract cancellation process. The turnover rate for the sales people are high, too. You need to read your contract carefully before you sign it. The gym usually is not crowded. Most of the staffs here are super friendly and helpful. I am really enjoy my workout at this place.

Terrible customer service. Awful class schedule. Little to no responses when things are addressed…read more A number of things in the gym are broken and old. Too expensive to be so bad.

This is (was) a great fitness center. Good equipment, pools, saunas. Lately cell phone use in the…read morelocker rooms has become rampant. They post signs about this but do not enforce. They get some immature teens in the locker room and make people very uncomfortable. I will discuss with management tomorrow but buyer beware. One more time and I'm out. Went back after being away. The place is very dirty. Everywhere you look needs to be cleaned. I discussed with management. If not improved I'm gone. Covid 19 happened. Called to cancel and they said that no one was there to cancel my membership but when they reopened I could cancel. They charged my credit card in May -- didn't get any notice they reopened. Went there to cancel. They refused a refund and implied I would be charged for June due to their thirty day policy. All the pools were closed due to maintenance. You couldn't have done that while you were closed?? Don't do it.

Pool re-plastered; hot tub repaired...they inherited some problems when they bought this, but are…read moreworking through them....staff is friendly....no contract stuff....I only use the pool and have been more than satisfied!

The absolute best CrossFit affiliate in the Knoxville area. Solid coaches, great community, and a…read moregreat workout every day.

From the owner: Welcome to Secret City CrossFit, Oak Ridge, Tennessee's unrivaled CrossFit and workout experience…read more We utilize the groundbreaking CrossFit methodology- a revolutionary approach to fitness that incorporates "constantly varied functional movement" performed at high intensity in a community setting where positivity and support of one another is key. This allows your body to obtain optimal results while shredding excess fat reserves, putting on muscle, and gaining the additional benefits of developing mental fortitude and self confidence. Your progress will be swift, your results will be life changing. Each day at Secret City CrossFit will begin with a new WOD (or workout of the day) that incorporates weightlifting, bodyweight gymnastics, and traditional cardio exercise that will challenge you each day, offer variety, and make your workout time seem to fly by. Each individual starts at their own level and pace with regular benchmarks and adjustments to your routine based on advancements and progress. You will experience a full body workout and see your form, fitness, and energy level skyrocket in record time. We will push you and be there to support you every step of the way. Join us at Secret City CrossFit for the best workout of your life. Feel better, feel stronger: feel the difference of Secret City today!

This is the primary location where my family works out, takes fitness classes, and swims/does…read moreswimming lessons. We love that there is both an indoor and outdoor swimming pool. The family membership is affordable and worth it if you have young children who can utilize the child watch while adults exercise. There is a great variety of group fitness classes to meet differing interests and fitness levels. We really enjoy the swimming lessons as well. We have done private, semi-private and group and they really helped our kids with water skills and confidence. Lessons fill up quickly, so start checking mid-month for the next round of lessons to spring up on the website. This location isn't the most modern or well-kept. There seem to be lots of issues when it rains, and the layout is very strange. The small-ish workout/weights space is accessed by first going downstairs and then back up another set of stairs in the back of the building. There is also a musty/moldy smell that kicks up our allergies at times.

Unfortunately this location is very poorly managed. It's a shame because the facilities are pretty…read moregood, but the schedule may as well not exist because it is rarely updated/accurate. On six separate occasions I have not been able to do my planned workout because the area which was scheduled to be open was not open. I get that schedules change but the very least they could do is update the online schedule. I am done wasting my time here.