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    StretchLab

    3.0 (3 reviews)
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    Ask the Community - StretchLab

    Pure Barre

    Pure Barre

    3.0
    (6 reviews)
    1.2 mi

    I tried a work out here with a friend, and I was super unimpressed. The workers and instructors…read morewere not that nice and were kind of snobby compared to other barre places such as Barre3. It wasn't as welcoming as what I would have anticipated. However, the workout was good but I have to agree with other yelpers that the carpet situation is highly concerning - eww.

    Very disappointed in this Pure Barre location. Severely lacking in customer service. I am an…read moreauto-renew yearly member in Texas, and try to do PB IN EVERY city I travel to, which is 4-5 locations several times per year. Every other location has been extremely accommodating with very good service and fantastic class experiences. But when I tried to schedule classes at the Knoxville location, it was absolute radio silence after a phone call AND an email (which they state is the best and most efficient way to contact them.) I was told at other locations to always call the studios to schedule classes because annual membership drop in attendees receive certain benefits, so I did that AND sent an email to Knoxville. I did so multiple days in advance. ZERO follow up on their part. I understand if the classes I wanted were full (I'm used to the wait list, because our Cedar Park TX location is SUPER popular), but I would have AT LEAST expected someone call me back to say the classes were full. (By the way, YES, I did check the app before I called and emailed and everything seemed available.) Bad, bad move, PB Knoxville. I suspect you will need to do better on the customer service front if you want to ever be the kind of studio that many other PB locations across the country already are. I hope you can use this information to improve your business interactions.

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    Pure Barre
    Pure Barre
    Pure Barre

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    Pilot Family YMCA

    Pilot Family YMCA

    3.7
    (11 reviews)
    2.3 mi

    This is the primary location where my family works out, takes fitness classes, and swims/does…read moreswimming lessons. We love that there is both an indoor and outdoor swimming pool. The family membership is affordable and worth it if you have young children who can utilize the child watch while adults exercise. There is a great variety of group fitness classes to meet differing interests and fitness levels. We really enjoy the swimming lessons as well. We have done private, semi-private and group and they really helped our kids with water skills and confidence. Lessons fill up quickly, so start checking mid-month for the next round of lessons to spring up on the website. This location isn't the most modern or well-kept. There seem to be lots of issues when it rains, and the layout is very strange. The small-ish workout/weights space is accessed by first going downstairs and then back up another set of stairs in the back of the building. There is also a musty/moldy smell that kicks up our allergies at times.

    Unfortunately this location is very poorly managed. It's a shame because the facilities are pretty…read moregood, but the schedule may as well not exist because it is rarely updated/accurate. On six separate occasions I have not been able to do my planned workout because the area which was scheduled to be open was not open. I get that schedules change but the very least they could do is update the online schedule. I am done wasting my time here.

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    Y   T     T. So Y It I'mf.  Buzz user ra//r.    TR y y in
    Y T T. So Y It I'mf. Buzz user ra//r. TR y y in
    Pilot Family YMCA
    Pilot Family YMCA

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    National Fitness

    National Fitness

    2.2
    (149 reviews)
    3.5 mi

    I've been a member for 6 years and would highly recommend this Fitness Center. Friendly and…read moreknowledgeable staff. Well run, very good trainers, well maintained equipment. Some major repairs are in the works with a major investment I'm sure, however fees are very reasonable.

    Its in the little things. Dirty bathrooms, diapers on floors in family changing room and personal…read morelocker rooms. Pool area smelt like dirty diapers ! Basketball court is rented out and has non members filled with kids and family events every day of the week. Now they cater to kids and have them consuming the pool and studios. Lies are told to new members to get them to join. Automatic renewal in contract isn't brought up at joining and keeps people bound and nearly impossible to get out of. Equipment needs updating. Parking is terrible most days and members park anywhere they want , even in emergency and non parking areas making it hard to maneuver out of parking lot. Overpriced on top of maintenance fees twice yearly. Don't forget to add that to your membership cost. Not even sure what that ever goes to. They have one maintenance cleaner on staff to clean the whole facility. And repairs needed are very slow to getting fixed. Simply not kept up and seems to need more staff to get things done. Could be so much better.

    Photos
    Please,Please remove all this political, partisan crap off of the large screen TV's at the gym!
    Please,Please remove all this political, partisan crap off of the large screen TV's at the gym!
    Keychain member card and kids club card
    Keychain member card and kids club card
    Every time.

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    Every time.
    CYCLEBAR

    CYCLEBAR

    3.5
    (20 reviews)
    0.6 mi

    When travelling to Knoxville for work, I wanted to keep up with my spin classes and decided to try…read morea few studios. I was very impressed when I walked in as they had it decorated very nicely for the fall season and also had really cute merch! The studio itself was larger than some of the others I've seen and was well laid out. The class itself was just OK as the insturctor seemed to constantly be changing the gear and didn't get into a groove. With that said, the instructor and other team members were all very friendly. While I did prefer a different studio within Knoxville, I would go back to this one on occasion if I lived in town!

    I will start by saying that my beginning experience wasn't great, I'd probably rate it a 1 star if…read moreit was based solely on that. My friend and I wanted to try a different type of exercise class and came across CycleBar. They offer your first class free--however trying to get this offer and apply it to the class of your choosing was a struggle for my friend and I. When we couldn't figure out how to sign up with the free class for the day and time we wanted, I tried calling the studio to get some help. I called several times but no one answered and their mailbox was full so I wasn't able to leave a message. Then, I tried emailing them since on their answering machine, they said that if you need more immediate assistance to send them an email. So I did that, but I still didn't get a reply. My friend ended up just paying the $30 fee for the class to get it over with. Then, when I read other reviews and saw others had the same issue AND that they were turned away when they arrived, I was pretty nervous about what to expect. My friend and I made sure to arrive 20 minutes prior to the class like the confirmation email/text said. I noticed though, that the sign at their check in stated that new riders must arrive 30 minutes before class but they will allow up to 20 minutes prior--so if you're a new rider here wanting to try a class, just keep that in mind! We were able to check in and get our gear when we arrived without any issue. The three girls working there that morning were all helpful and showed us where things were and helped my friend and I get set up on our bikes. We had a lot of fun in the class! Katie was our instructor and she was really cool and super friendly! The class is a great workout. My friend doesn't get to workout at a gym or anything on a regular basis--I'm a former fitness trainer and workout in my home gym 5-6 times a week. She and I were able to do this class, have fun and have similar stats, so this would be a great class for people of all exercise backgrounds! I'm not sure I'll sign up for a membership right now, but I know my friend and I enjoyed our experience and would like to come back again. Hopefully we can continue to have good experiences that will make us feel comfortable with committing to any kind of membership, but after the struggles we had to get into the first class and still didn't receive any assistance, makes me a bit hesitant. If the business works on improving their customer support outside of class, that would make the overall experience more positive.

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    First class done!
    First class done!
    CYCLEBAR
    CYCLEBAR

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    StretchLab - fitness - Updated June 2026

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