You can't get a person on the phone or return email. Hard to join this gym and reviews look bad , as well as their replies . Too bad I drive past them Daily read more

I too, was dropped from membership when Silver Sneakers was no longer accepted here in Madison. I was told I could enroll in another Anytime gym in Deep River that accepted insurance. read more

Very greedy!! They charge $35 bi-weekly with an ONE-YEAR agreement, so you HAVE to pay until it ends. If there's an issue with the payment, you lose access until you update it, but you still have to pay the unpaid amount even you were locked out can't use the gym. read more

They earned this rating from me when they stiffed all of us older people by dropping Silver Sneakers (February 2024). This was just a greedy move and an insult to all the seniors, many of whom like myself, had been loyal members, even when Covid hit. I say "Thanks for nothing!" to these cheapskates! read more

IT'S ALL ABOUT THE CONSISTENCY (or the base) This club is still a great place to work out, especially if you want to do your own thing. The equipment is clean, abundant, and well maintained. This includes the bathrooms and showers. When something breaks it is fixed in a timely manner. The atmosphere is generally neutral to friendly from employees & members. I do not know about you, but I need to feel good when I work out, with no issues, stress, and no conflict. Like any business, first impressions from the person behind the telephone or desk can make or break this welcome feeling. For employees/trainers, it does not take much energy to CONSISTENTLY smile or try to be pleasant. A hello would be over the top! You can always depend on Personal Trainer Art (if you hear laughter it is always coming from his group) and the "new guy" Nick (always looks up from his desk if not busy to smile and say hi) when you enter. read more

Horrible management and owner (Jeff). Rude, greedy, zero manners, no concept about importance of customer service. Not only is he overcharging, but also now tries to pass the cost of accidentally damaged equipment (which should be insured). Not worth going. Beware, if by accident anything is damaged, he will try to make you pay or take instead of charging his own insurance (may be he is underinsured, don't know). And further, insult you. Not worth it for any gym in the world! read more

Holy fees Batman!!! I've been an athlete my entire adult life and spent several years as a personal trainer. I've NEVER seen such ludicrous fees and ala carte services!!! I came in the door excited and am leaving angry and deflated. Bi-monthly membership for Equipment ONLY is more than an all access membership to the YMCA!! It's an ADDITIONAL $99 per MONTH to access classes of which there are few choices. It would be just shy of $180 a MONTH for a 6 month membership!! And read the small print!!! On paper this business is more concerned with receiving copious amounts of $$ than providing value. And I signed up for a 7 day FREE trial which according to the gentleman I met with, doesn't exist. Bait and switch!! Illegal and immoral. Go the the YMCA, WAY more bang for the buck!!!!!! read more

Anytime Fitness has a small town feel to it. The staff is very friendly and always willing to help out a customer. The Personal Trainers are amazing and very accommodating. Paul has a great personality and makes working out fun. Darren takes health and fitness serious and Ava has a wealth of knowledge. read more

Unfortunately, I had several horrible encounters with the club manager Andrea. She is extremely rude and insensitive. 7 people ages 20-78 left during my 1 year membership with the gym - it saddens me that a business like this exists in our town - I won't bore you with the details surrounding my experience- you've been warned... read more

Joined for a 1.5 year contract and had a terrible time trying to end it in a timely manner which led to them tacking on 6 more months. It's too pricey for what it is and when I tried to cancel, management gave me a hard time even when I followed all of the correct steps. I was also charged for "free" months I had been promised when I originally signed up. I ended up having to somehow stay in this contract an extra 6 months- it was a total hostage situation. Eventually the manager blocked my emails and stopped communicating with me all together after several attempts to find out why I was continuing to be charged when my contract was completed. read more

The team at anytime fitness is fantastic! Andrea is personable and will really make this place succeed. It is a very comfortable atmosphere and conveniently located. read more

Terrible and rude club manager ..lack of professionalism.. the owners must have given the manger free reign to run the club she obviously thinks she's the owner and will cajole the owners to get rid of you should you bring up other club pricing, object to her nasty belligerent sales approach or refuse to be bullied by her into buying more.. she will use the language " the gym is going in a different direction therefore it is best that we terminate your contract." under the guise that the relationship is no longer compatible..Generally the staff are nice but unfortunately the really good ones with experience and ability to gain clientele will not Last here.. read more

I love this gym! So convenient that I can't use the excuse that it's out of the way. The manager and instructors have been beyond helpful and are always encouraging and supporting the goals I had and continue to have. The Virtual Classes are unlimited in scope and cover every level from beginners to advanced. The classes held by the instructors are educational, tough and fun. My first goal was to get in shape for my daughters wedding and I met that one with everyone's help. At the wedding there were so many comments like "You look fantastic" and "Youngest and Best looking Mother of the Bride ever!" I'll take it. My next goal is to get in shape for SUMMER!!! I hate the winter, LOL. read more

Great gym & affordable too!! The Madison location is clean with a friendly & knowledgeable staff & a variety of classes too! There are also locations throughout the state & country which is great if you travel a lot. read more

I called the gym to ask if my high school student could work out in that location while he was away at camp in Madison ct , Three times I spoke to a person named Cody he said he would have to check with his Manger on the 4th day I called back because The manger must be so busy that they cant be bother to pick up the phone, Thanks to Cody who said that the manger person said that there is nothing she could do and that was the end .This manger will tank this business in no time with that poor response to detail if I were the owner i would review my hiring practices dump this girl and hire someone that has a long term approach to my business plan. GOOD LUCK read more

While I enjoyed the overall experience there, the management needs to take a course in costumer relations. After enjoying PT for 6 or more months I was told the rate would increase by 10.00 per hour, which brought the price above my budget, so I told my trainer I would not be continuing. I was then told to come in and sign a paper but was not told that if I did not sign I would be charged. $600 later,they would not refund my money and would not let me take the PT I paid for. Their attitude was tough s#@t. So buyer beware, ,my advise is to not sign anything because all they want to do is play got ya. The manager is only interested in money and will not give you the time of day if you're not up to her fitness level. read more