MOLD REMEDIATION. I had a huge leak from my faucet and the cabinet and drywall got wet. Michael…read moreRothrock came out and gave me an estimate the day after I made the call ! He took the time to answer all of my questions. I called him several times and he always returned my calls. MOLD REMEDIATION is not cheap ! It is a tedious and labor intensive process. Ryan Gilleon did a fantastic job with the mold removal (there was a significant amount of mold forming--so I made the right decision). He was professional, courteous and very kind. Patty and Brittany -- who work in the office -- super nice and very helpful. I highly recommend the Redding branch of Service Master

Had special need cleaning which required special type of service. They had team there in 2 days…read moreDeanna and Katie did exceptionally good job for what they had to do.

I cannot say enough good things about Servpro of North Shasta. When I called and Julie answered the…read morephone she was more than helpful dealing with my disaster. Almost immediately I received a call from Marty who come to my nerves and assured me that everything would be OK. When Marty and Ken showed up they explained to me about the moisture in my ceiling and walls and flooring. From there they gave me a plan of how they were going to tackle the situation. I no longer had to worry about the mess or any more distraction from my pipes breaking. I highly recommend Servpro, Marty, Ken, Mike and Julie as a catastrophe response team. Thank you so much for being there for me. Victoria

Finally able to have the furniture put back downstairs after months of delays from insurance,…read moresnow/ice, and other unforeseen setbacks after a water leak. The team of Eric, Garry, Shardae, and Ivory were terrific! They are such a willing and helpful, kind group of people. This organization is wonderful, to say the least. 10 stars!

I had a large garage and Shop that nearly burnt down. They showed up with their promises and their…read moresympathy. I hired them hoping that they would help me through this tough time in my life. They were a nightmare I had a constantly supervised their employees. Their Shotty work. Please people were a nightmare. They didn't use primer on the siding to begin with and the paint kept on bleeding through and I told them it needed more paint. The exterior doors are falling off. Trim and molding coming apart. I had to even sweep it out and mop after they got through. They didn't fix and report everything. Leaving the project undone for me to fix and get it signed off by the county. I'm flustered with these people. If you hire someone make sure you check them out and check references. I wish it was more people doing reviews for me to look at before I hire them

The owner Martin has been great to work with, I had him look into doing upgrades for my newly…read morepurchased home. The previous homeowners had done a lot of work without permitting the work. This company graciously advised me on the new code requirements and how to fix the issues that were present on my newly purchased home and then even offered to clean my carpets. Thank You Martin!!!!

We had water damage from a swampcooler that flooded out the master bedroom. They came out took lots…read moreof pictures & submitted an estimate. When cleared by insurance they began working immediately. They where very friendly, courteous, informative, proficient & clean. The work they completed is a 10 out of 10 excellent job . I would like to thank Kip,Frank,Roy& Adam for doing an excellent & clean job THANK YOU

Last year we had a water pipe burst under our home which caused some damage to our subfloor. We…read morecontacted our insurance company and they had a mitigating company come to dry our home out and investigate the scope of damage. That company did such a great job in all aspects, that my wife and I wanted to stick with them for the rest of the work. Our insurance agent really pushed for CRBR, vouched for their work and so, we agreed to go with these guys. Today, we're looking at a nightmare of a situation and regret that decision deeply. 1) We had LVP installed in our home and it is failing at random throughout the home in all trafficked areas due to not prepping the subfloor and using the wrong materials (corrugated cardboard) when they attempted to level in various areas, rather than what the job would call for, a "self leveling medium". 2) CRBR failed to insulate & seal up the moisture barrier under our home after explaining to them on multiple occasions (once with the branch manager present) that my agent was willing to approve more if they had missed the full scope of damage in the first estimate. Unfortunately, the Project manager Kip, became argumentative, dismissive and unwilling to resubmit anything new to my insurance agent who remains open and wiling to approve such. 3) We have now have had 3 local licensed flooring contractors independently come to look at the scope of damage & failure we're looking at here. The solid consensus is that we're looking at the floor failing at varying random levels throughout the home because CRBR did not prep the subfloor at all & used improper medium to level it in (at least the kitchen- corrugated cardboard). CRBR has had 3 attempts at fixing these issues before the job is anywhere near complete and each time they did no fix the issues but only made them worse or in the best case, did not address the problem altogether. Luckily my wife and I were present daily to catch some of these practices CRBR put to use...If not, we would likely be thinking our home was the problem instead. So, I would not recommend this company to anyone, especially if you are not there to understand what's happening. 90% of this work will need to be redone. It is obvious we are looking at numerous breaches of contract pertaining to use of proper material and good workmanship. At this point it would be in their interest to start offering a full reimbursement, and bow out like they were never here. See videos for the flooring quality they have had 3 failed attempts at fixing. https://youtube.com/shorts/WheRyY97jjU https://youtube.com/shorts/NkusBr8rW1s Attached pictures are examples of missing insulation and sliced moisture barrier...this was only discovered in attempted repair #2 to LVP where they lifted up a piece of subfloor in the kitchen only to expose that corrugated cardboard was being used to level the subfloor and that they never sealed the underbelly moisture barrier. That work should have been done nearly 2 months ago, and the underestimated work which has been paid for, remains undone. Steer clear from this company.

We had an amazing experience with Rush Relief Restoration Services from start to finish. The team…read morewas professional, reliable, and paid attention to every detail. They completed the work on time, kept everything clean, and communicated with us throughout the entire project. The quality of the work exceeded our expectations, and we couldn't be happier with the results. I highly recommend them to anyone looking for honest, skilled, and dependable contractors.

Daniel, Jake and their crew were amazing! Did a complete restoration on our rental apartment and…read morecame in on time and within budget. Their communication was amazing and the office staff was so friendly and helpful! I would use rush again in a heartbeat. We love the job they did!

Both Steven and George were great when dealing with our mold and water damage claim. Very…read moreprofessional and explained things well.

Shoddy work. Poor communication. Insurance billed for services not rendered. Did not complete work…read moreafter being paid. Refuses to return. Never allow them into your home.

Rainbow International and John Vance recently took on the repair work after a complete re-piping of…read moreour house (this included roughly 30+ holes made throughout the house by the plumbers, John handled proper containment, water mitigation (for those who don't know the simple explanation of this is drying out soaked wood, which requires lots of fans and sometimes even a heater), replaced drywall, texturing, and painting. This was not an easy job but John did an amazing job in his handling of this project. Whether it was his professionalism or the quality of his work he exceeded expectations every step of the way. In the process of filling in all the holes left by the plumbers re-piping of the house, mold was found and Rainbow International was able to handle this additional project without issue. Thank you for your assistance and professional handling of this project! Overall extremely satisfied with John Vance's work! Would highly recommend to anyone in need of water mitigation, mold disposal, and drywall/repainting after a re-piping project!

if I could give NO STARS, I would. After unpacking the…read morestored boxes from our roof caving in during a storm, we discovered that the workers through everything in boxes without ever cleaning!! Asbestos-ridden attic insulation was packed with our clothes and household goods. Would never recommend this company.

We had some pretty bad water damage from a leaking water heater. Our insurance company sent Aztec…read moreout to our house to examine the damage. They responded within an hour and knew exactly what to do. They did everything from the demolition and dry out of the water damage to the wall repairs. They did everything in a very timely manner and were completely done with everything back to better than before condition in just a few days!! I would highly recommend Aztec and will use them again in the future should the need arise!!!

This is a horrible company do not let them work on your house. My neighbors house had a fire August…read moreof 2024 its still not done the insurance paid them over 400 thousand and Scott put a lien on there house. They never showed up for months. Scott is a bully he will bully you if you use them. All he wants is money. To this day there house still isn't done. If you use them it will be your worst nightmare.