The Rental Dental - I went to a new dentist only to find out Subramanic put in a "tepee" bridge in my mouth. A bridge that is only a facade, air underneath with no protection covering the original part of tooth. Destined to fail was how the new dentist described it. And, as I wrote last update, it did break off. Stay far away from Subramaniam...She is a con! Don't go for any reason, even if she is recommended. Do. Not. Go. To Subramaniam! I suspect she is even writing her own reviews to get more stars. She is awful! read more

Chapter two review of the Rental Dental. Oct 4,2024 Rental Dental, Aparna Supramanium's (can NOT use Dr.) damage doesn't seem to end. I just moved out of California. Excited to see my family after more than 4 years. They planned a brunch for today. I was looking forward to going, excited to see them and meet new people significant to them. Well - brunch = eating. Not pretty. With my fragile "condition", it was hard to explain why I couldn't eat much of what they had prepared. Hard to explain why the upper left half of my teeth kept shifting around. Hard to explain the clicking noises (thankfully no one asked out loud). petrified that the cheap (there's that word again) partial would break, a very honest and serious possibility. What would I do? That's a scare I live with daily now. Thanks, Less than Supramanian - it's amazing how much damage you have done, how far reaching. I hope you have a a well deserved week. Please anyone contemplating her as an option read and take heed. Any dentist thinking of referring her, don't - please don't. Her motto should be: Any repairs won't work AND hurt. The good news is. don't worry you won't have them long - the Rental Dental read more

Just wanted to update my review and say that this has been the worst experience I have ever had receiving medical care. Because of the fault of the office they never processed my insurance correctly and then contacted me over two years later trying to collect. When they finally went back in correct their mistake the insurance company would not process the request. Dr. Aparna reached out to me roughly six months after my appointment with them and apologized for the mistake with appoints and such. However, she did not let me know i still had an outstanding balance with them and acted as if everything had been settled sending me my X-rays. I'm sure she is well intentioned, but i suspect she only did so after reading my review. She might be a perfectly adequate dentist but has no business running a practice. I was contacted by a different person on her staff the next year and then told everything had be resolved. Again contacted two years later by another person on her staff saying I owed $320. If they had been upfront with everything at the beginning or just billed me (even without telling me the cost) i would have paid. But to constantly harass, misinform, ignore their faults, and fail to process payments or file claims in time... All that being said I still want to think that i am an exception. But their reluctance to amend the situation any of the numerous times it was made clear to them of their faults, they refused to do so. read more

They are doing an amazing job to keep us safe during the COVID-19 pandemic: 30 mins between each patient for cleaning, temperature check and health assessment once you arrive, and they also installed new air conditioning systems to reduce the risk of potential virus transmission. Most businesses, even larger ones, should take example. I came the first day they re-opened for a routine appointment (for my Invisalign treatment) and felt very safe, so I decided to schedule another one for my annual cleaning. Everything went very well, I would highly recommend to anyone still nervous about the idea of going to the dentist while the virus is still spreading, to schedule an appointment here. read more

For 13 years I considered Dr Subramanian my dentist, then she charged me $550 for a simple cleaning. My insurance denied the claim, so they charged me out of pocket. I first went to Dr Subramanian when she was fresh out of dentistry school, practicing out of a mobile RV (seriously). Over the years I grew to trust her, moving to her new practice in the Sutter building. I saw less and less of her as her practice grew - most of the times being taken care of by a hygienist. Not a problem, my teeth require low overhead so I had very little work beyond a minor cleaning. Then I lost my cushy dentistry plan offered by the large corporation where I worked. I went 2 years working at a start-up with no insurance, finally I reached out to Dr Subramanian to ask which insurance she recommended. Using her advice I signed up for a plan, paid for 6 months until I could finally get the time off to come by the office - I was 2 years out of the office but still only needed a minor cleaning + x-rays. A month later I got a bill for $551, due in full. I'll save the frustrating details but suffice to say my insurance refused to cover the cleaning at a specialist (evidently her category had changed). So in asking, it turns out I'm required to pay out of pocket. The office was no help, basically sending me a new copy of the invoice every time I asked for help. I've never felt more violated -- not even just by a health care provider -- after over a decade of a loyal customer to be stabbed so thoroughly in the back my someone you trusted is incredibly painful. I don't write reviews and I'm certainly not a troll -- I'm sharing this experience to save others the strife and because I feel powerless to defend myself. This is why the US healthcare system is so messed up, and while many point at the insurance company I place blame squarely on Dr Subramanian. It's clear to me she's pushing billing costs up at the expense of clients to make more for herself. The client in this situation is powerless, the insurance company ignores your requests and the doctor just puts timelines on when you have to pay before they screw up your credit. And this isn't the first time this has happened, in the past I'd referred my sister to the office and the same thing happened to her - insurance didn't cover some gratuitous add-on and she paid $250 out of pocket for a cleaning. Pro: - The office does has a nice view. - You'll get an automated birthday notification with your invoice...so there's that. Con: - Oh, you'll pay for that view - It's kind of like buying a used car, except you're on your back, with your mouth open. "How about a flouride spray?" (ca-ching +$250) - Dental hygienist -- not the dentist-- will do all the work Dentists are supposed to take the Hippocratic Oath but it's clear not all of them follow it. How do you sleep at night Dr. Subramanian? read more

Dr Subramanian is a great dentist. She shares an office with my long-time dentist, Dr. Dubiner and recently she consulted with him on a crown I needed replaced. It's a super sensitive issue for me (hey, you'd be sensitive too if you were whacked in the mouth with a see-saw cracking your tooth in half) and I care a little more than I should have it being cosmetically sound in addition to not hurting anymore. I have big ole front teeth so they best not look weird! Dr. D did the crown and did a fabulous job, and Dr S was consulted at various stages in the process. She was very friendly and willing to help even though I was not her patient! She lent her expertise on making the other teeth, slightly discolored from the trauma, look normal. To put the finishing touch she did a composite on the tooth next to it so I had two super white, super pretty front teeth. She didn't even charge me! What an awesome dentist! Note: the office is awesome with a great view of the bay. The office manager, Suzanne is the nicest, most caring person you will ever meet. ever. read more

I just saw that I wrote this review before I got a second opinion and forgot to update it, so, better late than never. I went back to my old dentist, Dr. Inna Rostker at The Dental Suite. She said the filling would eventually cause problems, but was shocked when I showed her Dr. Subramanian's treatment plan to remove the filling entirely and replace it. If I had gone ahead with that, I might have ended up losing the tooth. Dr. Rostker fixed the problem without doing anything drastic (for about a quarter of the cost). A year later, the tooth and the filling are in great shape. read more

Very bad business practices. DON'T BUY A GROUPON WITH THEM. The only reason I may refrain from reporting this office to the Better Business Bureau is because they did reverse their charges. I bought a Groupon for teeth whitening in mid-2011. Used the coupon in December 2011, thankfully toward the end of the insurance year, and my story will explain why. Once I was settled into the dental chair, the dentist began our visit by telling me that I need a teeth cleaning before the whitening procedure or the benefits of the whitening will be negated. Umm, why didn't your staff advise me of this over the phone when I made the appointment a month ago? So you could upsell me on the teeth cleaning when I felt pressured and inconvenienced. Bad practice #1. I approved them calling my insurance to find out about costs. They are an out-of-network provider, but they told me that they'd cover the cost difference between what the insurance paid. Ok. I approved the teeth cleaning and we went ahead. After the cleaning, the dentist sat with me again and explained why I should pay $55 for a gum numbing cream. Once again the office should have given me that information prior to the appointment over the phone. I've had laser hair removal and the spas typically tell me beforehand what optional services, like numbing cream, are available. I agreed to pay the $55 because the service sounded believable but thought: Bad practice #2. The whitening procedure was well done and the staff was friendly. They even gave me a private TV screen to watch and pass the time, although the sound was off. As the assistants were deassembling the mouthgear from the procedure, they moved into giving me xrays. I didn't immediately click into what they were doing as I had been at the office for close to 3 hours and was feeling tired. As we moved into perhaps the third xray, I said to the assistant, so what are we doing here exactly? She said oh, the doctor always has us take xrays with a new patient. I said okay, but I'm not here as a new patient, I'm just doing a whitening, so this isn't what I came here for. She nodded and said ok and finished the xrays. In January, I received a statement saying my insurance had been billed almost $500, and a statement from the dental office saying I owed about $250 of that amount. The dentist had charged me for the difference in the teeth cleaning and billed my insurance for those xrays. I wrote a letter to the office explaining that I had not approved any charges other than the teeth cleaning and I expect them to fully take care of the bill. In February, I received another letter from my insurance reminding me that I owe $250 to the dental office. I called the office and spoke with their accounts receivable. Jim listened to my brief introduction then asked in a deprecating way, 'Did you realize they were taking xrays? Did you stop them? It's your responsibility to stop a service if you don't want it, otherwise it's out of our hands.' I told him that I said something once I realized the xrays were outside of the whitening procedure, and it's their responsibility to not push services on me that I don't ask for. Then Jim's computer conveniently crashed and he needed to call me back, probably so he could think of what to say. When he called back a few minutes later, he told me that the dental assistants were most likely confused and thought I was a new patient. I don't believe that. I listened to the dentist give very specific instructions throughout my visit and her staff seemed to check-in with her regularly. And if it is true, then I would definitely stay away from a practice in which the assistants don't understand what they're supposed to do. Bad practice #3. Best part was when Jim said he didn't understand why I was calling since he had already put the account to a $0 balance after receiving my letter in late January. I told him that I hadn't received any notification from his office and have since received paperwork from my insurance stating the balance that I owe. He proceeded to argue with me, insisting that we had spoken on the phone, or if we hadn't, that he spoke to someone in my household. No. This is a private cell phone number and he did not contact me or send me followup paperwork. Bad practice #4. Thank goodness I saw this office at the end of the calendar year. My dental insurance only covers a limited number of visits and services per year. They gobbled up a large percentage of the payments with their unapproved services. I bought the Groupon fully open to exploring this dentist as my new practitioners since I recently changed insurance. I understand the purpose of a Groupon is to solicit new potential business. The dentist seemed knowledgeable and has a pleasant bedside manner. If she had simply asked me if I wanted to get xrays done, I would have considered the option since I was already in the chair. Bad business practices! read more

While I am happy so far with my work here, it was only an OK experience. The dentist and her staff are friendly but I was not comfortable (please don't press against my mouth for leverage, thanks. ow, you're pulling on the suction thing that's stuck in my mouth when you move your chair. what's with all the fans blowing? um, you left some random crumbs of stuff in my throat), it was too expensive (maxed out my $1500 worth of insurance with an exam, cleaning and one on-lay-- what?), and my treatment wasn't planned out well. I have excellent insurance and finally enough money set aside to take care of this dental stuff. At the end of my last visit, the dentist left me to figure out the bill with her staff instead of helping to plan follow up appointments for the rest of the work I need. Sure, she called later that day to check on me. Too little, too late. It's been a couple years since my fave dentist retired, and I was hoping that I could end my search for a new dentist. I am looking for the right combination of competence & professionalism. Onward! read more

Once upon a time there was a 10-year-old girl who achieved a mythical feat. She swung herself around the metal support poles of the school swing set and in mid-laugh, knocked out half of her front tooth (sadly not a baby-tooth) and watched it disappear in the bark-dust. (Time warp) One root-canal later at the age of 17, she's finally old enough to get a permanent crown (apparently). The dentist realizes that it's about 3mm too fat when it arrives from the lab and since she can't close her mouth, he does what any cheap-o DMO dentist would do and shaves off the porcelain on the back. Boy, it's a strong tooth (cuz it's made out of metal!) and she sure looks sexy with that metal showing up by her gum and the metal showing in the back. (Time warp - 9 years later) Armed with real dental insurance, the girl searches high and low for a dentist that will sort out her smile. Too long has she lived with the uncomfortable suggestion that she might have something in her teeth! Goodbye reverse grill! Goodbye! Dr. Subramanian has, by far, the best chair side manner that I have encountered. Her office coordinated with the endodontist who re-did my root canal (not only was the tooth ugly!) to make sure that I had a temporary crown and wasn't left hanging looking like that guy from Goonies with only my stub before they could get the final crown. She is also the kind of dentist that looks at you as you are about to leave her office with a temporary crown and makes you come back because she's just not satisfied even if it's only going to be on for 2 days. She's a consummate perfectionist, taking me down to the lab to have the tech look at my crown in his light, in her light, asking other dentist's opinion. She doesn't rest until she has it perfect. ...And after 9 years of having people tell me I had something in my teeth, I really frickin' appreciate it. read more

Bought my boyfriend the groupon for xrays, cleaning and visit $89. He went and got "we cant do a regular cleaning, you will need a deep cleaning" with $1200 estimate for just that. The front office person saying she could negotiate the price if he wanted it, but could not provide him with a true estimate for all the services they suggested that day. While deep cleaning can be suggested, its always the patients choice to do a treatment. The standard cleaning should have been done, with the option to do a deep cleaning when the decision had been reached to do so. I felt like I lead him to a scam to get big bucks out of him, rather than gifting a nice treat, he felt pressured to buy expensive services he was unsure he needed. I would not suggest the groupon offer I purchased to anyone, you might very well not get all the services offered and there is no clarity upon leaving as to what is being suggested and what the estimate of all services will be. read more

As of this writing, I've been a patient for about 5 months. As I used Yelp to help with my selection, it seems only fair to add a review. I have had nothing but positive experiences to report. I have needed a crown and had a night mouth guard made. Dr. Subramanian has a very gentle, re-assuring manner and great attention to detail. She also a wide range of experience, including work with sleep apnea patients. She will take the time to explain trade-offs, taking into account patients' preferences for more durable materials over better-looking ones. The office is equipped with computerized dental charts and x-ray equipment (lower radiation than older equipment). There office has a very friendly atmosphere, and Nydia will not only expertly handle your billing and insurance, but try to convince you that you remind her of a movie star. read more

So i bought my Zoom teeth whitening groupon for Dr. Aparna, and let me tell you...Im SO glad i did. First off, the ppl on the phone? super friendly, great great communication, i scheduled online they called to confirm, loved it. So on the day of the appointment, i got to the beautiful building on Sutter, and had a little confusion with the floor number (its 25!) but i got it. I was welcomed by the most charming girl ever, Dina who helped my checking in and explained everything to me (first timer here) She walked me step by step and made the whole process look simple and fast. Then Dr. Aparna joined to do a simple check up and also discuss some issue i have with my teeth, she gave me an AMAZING advice, and really..I loved the honest down to earth approach Because I had some issues with my teeth due to a really..bad ortho treatment, I had this huge yellow stain on my FRONT teeth, and it stayed there after the whitening, Did Dr. Aparna gave up? Nope! She had some clear time and we went in and decided to fix it and discovered it was a piece of something (aint no dentist to know how it is called) was stuck on my teeth from years back from my ortho treatment! She got it off in SECONDS, and my teeth are...PERFECT. Will defiantly come back. love it! read more

Hi Everyone who needs a dentist..I found Dr. Subramanian by chance, I went to her for a second opinion after my previous dentist did a screw up job on my crown..long story short he cut into the wrong crown..idiot! Well needless to say Dr. Subramanian will do great dentistry work, expecially if you need a tooth implant which she had performed on me. She excels in pain control and has gentle hands. She will take the time to explain the procedure to you. i`ve been around the block with dentists and i know a good dentist when they work on me. There is a lot of dentists that are mediocur in their skill level and if you go with Dr Subramanian you won`t be dissappointed with her. One last thing i would like to convey in this msg. Dr. Subramanian`s dental assistances are top notch people, I hope this msg. help. read more

Fantastic technician, Never needed re-work. Attention to detail - her instructions to the crown maker ran to two pages! Super cool sweet lady with the best chairside manner. Calls later to check up on the work. etc etc etc. read more

Dr. Subramanian is extremely knowledgeable and thorough. She makes sure that I understand everything that's going on in my mouth before taking any action and I feel that I can trust her with my care. Her assistant is very easy to work with as well. She is always making sure you're comfortable no matter what procedure is taking place. Even their billing is great. They won't hesitate to double-check things with my insurance company if I ask them to, and they never badger me for payments as long as I'm within a reasonable time frame. read more

Dr. Subramanian is the most sweet, dedicated, humble professional dentist I have ever visited. Back in September, 2017, I went for the discoloration of my teeth. She decided to do the calcium deposit treatments to remove the calcium spots on my teeth rather than do a high expensive veneer's. I am so thankful for her, it was suppose to take 12 weeks, 5 min treatments once a week and it only took 7 weeks with missed appointments because of holidays and I'm looking good. Yes, she have a small staff, but my wait time is never long. I'll be back, she has many ideas to restore your own natural teeth's. Sharonda read more

I switched to Dr. Subramanian as my main Dentist a couple of years ago. This turned out to be a good decision. Dr Subramarian, is pleasant, thoughtful, and truly practices a no pain version of dentistry treating patients as individuals. I would highly reccomend Dr. subramanian. read more

Dr. Subramanian is nice, professional, and helped me get in and out fast for a meeting I needed. Also her office has quite a beautiful view of the city. The only downside is they were a bit slow communicating on the back end of the meeting, but not a big deal at all (they were helping me sort through some claim stuff -- so probably took them a while to look through). Overall great experience read more

VERY.BAD.BUSINESS. PRACTICES. Their services are comparable to airline companies . They get you from point A to B, nickel and dime you, upcharge you for basic services, and fight you to the death regarding a bill. Same thing here. My husband went in for a routine cleaning and Invisalgn appointment and came out with two fillings, that weren't cavity related. I know right, WHAT?? It gets better... Dr. Subramanian somehow removed the sealant from my husbands tooth when she was examing his teeth . He waited around all day to make sure she fixed it because he didn want to come back. Fine, stuff happens. Fast forward 6 months to now, where we are still fighing the Dr. over $800 (she charged us two fillings at $400 apiece). My husband has tried reasoning with her, but she is unwilling to back down. She insists that HE called her on an emergency basis because he chipped his tooth, and then they did a cleaning after. WHO would NOT remember chipping their own tooth? This is hilarious to me. This didn't happen when he was 8, and he forgot. HE IS A GROWN MAN and can remember if he chipped his tooth at 30 years old! After about a year and a half of receivng these bills, i decided to step in and take charge. This is silly, we are not paying for these fillings, and he NEVER SIGNED A TREATMENT plan. And apparantly, this office doesn't go over your cost of care with their patients prior to treatments.. Especially, and I quote " for as small as a filling" HA! I called several times during business hours and left messages for SOMEONE to call me back. NONE. I finally reached the office manager, who was just as rude as Dr. Subramanian. When Dr. Subramanian finally called me back, she had the audacity to say she was insulted that we would question her character. No one was judging her in the first place. We told her it was probably a misunderstanding, but she should just own up to it instead of denying it. Who cares and let's move on with life. But no, the battle continues and I am insulted as a client, and a person that she would question our integrity. We are not the type of people that skip out on paying bills. We are both working professionals that make enough money to pay our bills. After about 30 minutes of her arguing with me, we had absolutely no resolution. Instead of just apologizing for the misunderstanding, that obviously happened, she is insistant that we are wrong and wouldnt settle. Maybe they are losing enough patients that they have enough time to sit on the phone for 30 mins arguing, but I know I sure don't have the time. She obviously doesn't care about the patient experince and doing the right thing. It's not even about the money, we can pay the bill. It's the principle. So we are now left with no choice but to take her to court. The $800 is not even worth the time we've invested, but again, it's the principle. This could be a $200 charge and we would do the same. She needs to own up. And she and her staff need to learn how call people back, deal with difficult situations, and resolve issues. You would think having an office in the Financial district, you would know the basics. Please, if you are thinking about making an appointment here, there are several dentists in FiDi that can do a better job. I shouldn't even be spending my time writing this review, but i'm hoping i can save someone else the headache. It's just not worth chancing it! Good luck in finding a someone else for your dental needs! Don't settle here! read more

Shitty service. I'm never coming back here again. If you want a good dentist, and reception staff who actually know what they are doing, go elsewhere. I've been told different things by different people every single time I've gone to this office. Sneak charges, shady behavior. What a terrible experience. read more

Thank you for your response. As for trying to get in touch with me previously, that was July 1st and your subsequent email was the 25th of July (I was out of the country). I purchased my Groupon in April! Perhaps you should have a cut off for future Groupon offers if you cannot handle the workload or work on your customer service and explain the dilemma earlier. Also online booking does not allow for cancellation appointments. Therefore it is not useful unless you plan on booking 5 months in advance. read more

I've been to many dentists over the years, and Dr. Subramanian is really one of the best out there. She is very friendly and incredibly professional, and very good at making sure that whatever work needs to be done is as painless as possible. The office is also very technologically advanced, with digital x-rays and other online records. It not only makes your check-up more efficient and quick, but is pretty cool too! read more

Patient Review 1: After many years of consistently searching for the right dentist, I can finally and happily -- say I have found it thats Dr. Aparna Subramanian. Dr. Subramanian is the kind of professional who makes the experience of going to the dentist a pleasurable one really a few can make that happen. Not only she extremely professional, but also shes also honest and caring. She very knowledgeable and would find the right treatment that suits your needs. The staff is always friendly and yet polite. They always follow up and are on top of billing issues so you dont have to worry about it. A.F. read more

I have been seeing Dr. Subramanian for over 10 years. Obviously I like her work. She is an excellent and honest dentist. I recently needed a filling replaced, which she did with no notice at all. She puts her patients first and it shows. read more

Going to a new dentist is always a nerve wracking experience but I was recommended to Subramanian's office by a friend so I figured that was the safest bet. I'm glad I came. She was super friendly and kind - which goes a long way when you're talking about scary things like whether you have cavities and if those wisdom teeth need to come out finally. If you're new to the city or just looking for a new dentist I totally recommend her! read more

Dr. Subramanian is a kind and thorough dentist. She really cares about her patients and is extremely professional. Dina and everyone else I have encountered there are just as wonderful too! I would definitely recommend her as a dentist! read more

Dentists and me - Typically, we don't really agree on what's graceful and what's painful :). But with Dr. Aparna Subramanian, I really had a very nice teeth cleaning experience. My previous dentist was booked for 6 months, and I really wasn't in a mood to wait that long to get my teeth cleaned. So, I read up some reviews on yelp and chose Dr. Subramanian. She could get me a quick appointment. She is very gentle with her work, and very professional. I'm sure if you go to her for dental treatment, you will have a pleasant experience too. One warning: The front desk admin/billing person is messy and the other thing is they can dent your wallet big time. read more

Sssh. Don't distract me. I'm a little liquored-up now and I'm totally going to regret this in the morning but.....Dr. Subamanian rocks! I needed to get some cavities fixed before a big trip and I was lucky enough to find her practice and get an appointment. Her work was outstanding - and the views from 'the chair' are to die for - if you like views of the city and the bay. Net net - i fired my old dentist and Dr. Subanmanian is now my dentist of record. My only fear is that i won't be able to get an appointment once the word get out. read more

I cannot put into words how FABULOUS this office is!! Dr., hygienist, and all others are highly skilled and put you more at ease than is possible. Went to their office in San Rafael where they luckily are a couple times of week. Clean and very centrally located near Northgate. If you're looking for a new Dentist, without hesitating, go see these wonderful ladies! read more

Thanks to yelpers I found Dr. Subramanian. I was looking for a specialist and I found the skills I was searching for at her command. She is an excellent clinician - professional, informative, and the most gentle dentist I've ever been to. When she worked on me, I didn't even have to go to my "happy place" in my head like I often have to with other dentists. Dr. Subramanian even provided me with a heated aromatherapy wrap for my shoulders and neck so I could be as relaxed as possible. And the crown on my post-implant is so perfect that I couldn't stop looking at it all day (nor could I stop myself from showing it to unwitting bystanders)! Her staff is also superb. They're very friendly and helpful. I joked to my partner that I may have to fake my death in order to not hurt my current dentist's (whom I've seen for 5 years) feelings, if I decide to jump ship and move permanently to her practice. She's so good she makes you think of these things! read more

I've been seeing Dr. Subramanian for about 3 years now. Our love affair began with OnSiteDental. I was a little cautious at first about having dental work done in the remote regions of a parking lot, in an RV. Not only did I have nothing to worry about, but my experience was great! Dr. Subramanian is incredibly charming, has a great sense of humor, and is very skilled and knowledgeable in her field. Never have I had so much fun during what could otherwise be a stressful experience. She took care of what must have been about 16 cavities of varying degrees. No pain, no complications. At all. I love her Dental Assistant Christine, too! She's fierce. If I didn't live in the City, I'd still drive just for the experience and professional care. read more

I highly recommend Dr. Subramanian! She is professional and compassionate with a reassuring chair side manner. She speaks in a soothing voice to alleviate any anxiety. She clearly and professional explains procedures she recommends and welcomes any questions or concerns, and she explicitly answers my questions. I trust her judgment completely. Her office staff is friendly, professional and welcoming everyone does their best to assure a pleasant dental visit. read more

I met Dr. Subramanian about 3 years ago completely by chance. I truly believe I was fated to end up in her chair as I had always had a very bad history with past dentists. I had missing teeth that were removed in my youth because of overcrowding. For twenty years, I explored options for replacements including partials and bridges...been in braces twice and wore retainers with built in temporaries. Dr. Subramanian corrected some of my previous assumptions on implants and we took a journey together to correct a couple of very visible and embarrassing spaces. Dr. Subramanian is very gentle, detail oriented (a perfectionist), and knowledgeable prosthodontist who gave me a beautiful smile after I underwent implant surgery. No one can tell which teeth they see behind the smile were created in a lab. After 20 years, I have finally been liberated of all daytime retainers and temporary fixtures and I highly recommend the work she does for complex dental work. read more

I have now completed extensive dental work under Dr. Subramanian's care (veneers and crown), and thus I can confidently review and comment on her work. My opinion of her and her work remains the same. In short, I am extremely pleased with the experience and I recommend her highly. I have found her to be an exceptionally capable, patient and professional doctor. She worked with a delicate and light touch that made my visits to her a comfortable and stress-free experience. The quality of her work is outstanding. Her professional manner is efficient and practiced, yet she goes about her work always with a relaxed and pleasant sense of humor. Her gentle laughter is genuine and her personality is highly optimistic. This calmed me and removed the fear that one normally gets when going to the dentist. In fact, I have never had such an easy experience at a dentist. She expressed a very high degree of concern for my comfort and the progress of the dental work. And most importantly my teeth look great! read more

Went in with an emergency just hours before a flight out of town. While in the chair I was informed that my insurance actually would not be covering anything due to a quirk in my plan. Still, the good doctor offered to take an xray of the area and provide a consultation for $150 which was absolutely wonderful for me as I needed peace of mind that I could eat as normal on my vacation. It turned out to be a filling that popped out and nothing more. While examining me she ground down and buffed a sharp portion of my filling recess, free of charge, so I could enjoy when it came to eating over the weekend. In my time in her office I was in a hurry and a bit worried about my dental situation. Her staff was more than helpful, calmed my nerves, and were very, very friendly. The doctor was such a sweet person and put my needs before herself. I plan on reaching out to my insurance company to see if there is some way we can make it work out so that I can become a patient of hers. Full marks!!! read more

(posted for my husband, who doesn't do social media, but was so moved by his overall experience, he wanted to speak out) SHOCKING!!! I would like to start out this review of my experience with Dr Aparna Subramanian office as a positive one and not sound like some ranting scorned client trying to throw my former dentist under the bus for some petty incident. Aparna is a very nice person that i got along very well with over a two year treatment plan and her assistant Dina is awesome. Unfortunately, after several incidents at her practice over the last few years I've finally parted ways with Aparna due to unsound business practices that i find very disturbing. My last visit was the final straw when Aparna instructed her receptionist to contact two credit card companys using my name with out my permission. Both CC companys ran my credit which affected my credit score whilst i was trying to re-fi my home and one of the cards actually charged $1000 and sent me the bill. After contacting the CC company and informing them that the charge was fraudulent i confronted Aparna about the incident. Aparna made some confusing statement why they applied for credit without authorization and promised to retract the $1000 that was charged without permission. I literally felt like i had been robbed or serious fraud had been committed. In the dental chairIi experienced some very uncomfortable moments. One of the most memorable was having the receptionist being called over due to the lack of dental help in the office. Aparna, much to my horror, asked the receptionist to hold open the dental retractor while she worked inside my mouth for roughly 30 mins. The receptionist wasn't wearing a medical mask and was chewing gum over my forced open mouth. She was very curious and kept learing into my mouth whilst chewing. I have very thick skin, but this specific experience still upsets me. Things seemed to be going down hill fast once Aparna had decided to open a second dental office in San Raphael. I thought she was struggling to run her SF practice so opening a second office seemed bizarre to me. My earlier experience with the work that the dentist had performed was equally as disastrous. Hailing from England and living up to the stereo type i needed significant amount of dental work hence the $30k price tag for my crowns. The first crown Aparna installed for my upper canine was flawless. I was over the moon. My lower teeth needed 6 crowns all of which where 3 molars on each side. Aparna scheduled to do all six the same day after taking molds and sending them away to be made. (at the time i was happy for the convenience, but wondered about that much work at once...) i was very excited after being so thrilled with the first crown Aparna had installed. The big day came and Aparna sat me in the chair and proceed to install all six crowns. Looking back it seemed really strange that she hadn't visually shown me the crowns before she cemented them in. I believe she visually showed me my first crown before installing. Feeling groggy after the install i looked in the mirror and was immediately alarmed with how the crowns looked. I brought this to Aparnas attention and she brushed it of and sent me on my way. Once home i took another look in the mirror and was horrified with how the crowns looked. Visually hard to describe but they looked like the pods or eggs from the movie Alien. My wife laughed at how comical they were, which didn't help the situation. The teeth had no grooves or ridges and looked completely fake and made of plastic. After discussing with Aparna what went wrong why didn't the teeth look anything like the first crown that you couldn't distinguish from my real teeth. Aparna said she had used a different lab to make the teeth. WHY?!?!?!?!?!?! Aparna really tried to sell me on keeping the plastic alien eggs. After further opinions Aparna agreed to replace all six crowns. This was insanely painful to have these fresh ceramic crowns ground down to have replaced again. After replacing the first three Aparna kept up the sales pitch of keeping the remaining three due to the difficulty to remove. When the replacement crowns came back from the same lab that made the Alien eggs i finally gave up and said no more. The replacement crown didn't look much differenT. Why would they ! it was the same lab that made the plastic eggs to begin with. NEED I SAY MORE???? read more

I bought a teeth whitening session through Living Social for $149, a price that was supposed to be a 75% discount. The session lasted about an hour, and the results were not great. My teeth were a little bit whiter, but no more than with over-the-counter products I've tried. And at $149 it was not a great deal. Glad I didn't pay full price. read more

Dr Subramanian is the best! I was cautious about my first visit to the dentist in admittedly too long, but the overall experience was pleasant and I have no concerns about going back as a regular patient. read more

I've been to many dentists (I grew up in Maine, went to school in Massachusetts and Illinois, and worked in Atlanta and New York before moving to the Bay Area) and Dr. Subramanian is the best. She's very calm and caring, I never experience pain (a first!), and the results are excellent. I know all these superlatives are suspicious, but she is great. read more