Don't let a negative review fool you! This place just saved my life today…read more I needed new sand for my filter and they went above and beyond to get me the correct information and product. Upon arriving I also noticed they have good selections for random things you think you don't need until you do! Very handy place. Small but extremely useful. 10/10 communication 10/10 costumer service I will definitely be back! Thank you for all your help!

Communication Horrible. Sent crew to house without notice if I wasn't home I'd still be waiting on…read moreservice. Extra parts were needed but never discussed and charged for them without any approval even though the Boss himself came to measure and look over the pool. Nothing wrong with workers they were very good they showed up unannounced but they stayed until nearly 9pm. After saying they would finish the next day they never showed up I gave them a second day. No call No show. On the third day went back to Caribbean to ask what happened and why didn't they show I was told it could be a couple of days and they had my bill on the desk and asked me to pay the balance even though the job wasn't finished. I would not pay until the job was completed. The job was nearly finished today the 11th but left without installing my ladder but that's something I can do myself. When I went to pay my balance is when I was hit with over $300. In extra charges. Caribbean Pools is notorious in my area for being overpriced. It was really sort of a last resort hiring them. But it's the last time

Best purchase ever made! Worth every penny!…read more I use my twilight 8.25 Hottub everyday! I can't describe how peaceful and relaxing it is. It pains me to have to get out to make dinner .... At least I'm totally relaxed and muscles feel great! Super easy to maintain! Thanks Drew and Suntek! So thankful

I just recently worked with Suntek for the first time. I was helped by Dylan. I really felt like I…read morewas in good hands and working with honest experts who weren't trying to upsell me. I find that to be rare these days. I have more work that has to be done this spring on our pool and I will for sure be heading back to Suntek to get this project done.

I was really excited to visit King Spa in Palisades Park while I was in the tri-state area. I had…read morebeen to the King Spa in Niles, IL several times and absolutely loved it, so I was expecting a similar relaxing experience. Unfortunately, I left feeling completely disappointed and more stressed than relaxed. I went on a Monday morning hoping to avoid crowds and have a peaceful day. Things started off on the wrong foot almost immediately. While I was simply checking the size of the uniform, holding it up to see if there was a difference in the width, an employee came over and snatched the second pair out of my hand as if I was trying to take something I shouldn't have. It was not a great way to start when I had barely gotten in the door. Next, the layout was also really confusing. The spa is spread across multiple floors with different sections and stairways, but no one explained where anything was or how to navigate the space. I spent a lot of time in the morning trying to figure out where I was and it felt like I was nosing around someone else's house: uncomfortable. The biggest issue, though, was communication. A woman in the locker room offered my niece and me a deal for two massages for $140 ($70 each) and asked me to send the money through Zelle. I sent $170, including what I thought was a generous tip of over 20%. She arranged the appointment, but I didn't confirm what type of massage I wanted. I foolishly assumed they would ask before starting. We had lunch beforehand - the food was delicious and the portion was huge. Unfortunately, they don't offer to-go boxes, so I needed to reschedule our massages in order to finish my meal. Before even finishing my meal, I went to the massage counter to see if we reschedule our appointments. A younger patron helped translate at the massage desk, but she needed my time slot and took it for herself. She told me the woman would help me reschedule and then left. When I tried to figure out my new time, the interaction felt rushed and dismissive. I was given time without being asked if it worked for me, and when I asked about other options, I was told there were none. I would have cancelled but had already paid, so I took the L. When it was finally time for the massage, we were taken back without anyone asking what type of massage we wanted. I realized my mistake because it was a much more intense massage style and is not my preference. At that point though, after so many rushed and uncomfortable interactions, I honestly didn't feel comfortable advocating for myself to tell them I wanted reflexology. The final issue happened while I was changing before leaving. The same woman who arranged the massage came over and told me I hadn't paid enough tip. I was confused because... it was a tip. She told me I owed another $20 and (to add insult to injury) that I couldn't get my license back from the front desk until I paid. That brought the tip to over 35% on a service I didn't choose and didn't enjoy. I came to King Spa looking for rest and relaxation, but instead left feeling like I had spent my hard-earned money somewhere that never quite felt comfortable and certainly not welcomed.

This is my second time here and I have another great experience! The space is clean, well…read moremaintained and the food is absolutely delicious. We spent about 5 hours here on this trip, but I definitely could have stayed longer. There is a parking lot a block or two down the street, as a treat parking is limited. I definitely would recommend visiting and will continue to return!

I didn't buy anything but the lady who showed me their selection of jacuzzis in the back was very…read morefriendly and extremely informative! I have to get the electrical outlet installed first. But when I do will definitely come back here. Excellent customer service and very genuine and good hearted people!! Thank you for showing me around the store and taking the time to help us !!!

An excellent spot for all your pool needs. The young lady that works here is lovely and always…read moretells you what you need and most importantly what you don't need. So many pool supply stores try to sell you chemicals you don't really need. This place is honest and trustworthy. And it's across the street from one of the best pastry shops in north jersey. Get your pool supplies and get a snack while you're at it.

We are into our 8th year of home ownership, having undergone a full gut renovation of our home, new…read moreroof, siding, deck, HVAC, electrical, plumbing, home additions/ extensions etc, we've had at least a dozen contractors working on our home over the years-most were great- some ok, and a maybe one bad. Pete and the team at Gus Pools are hands down the best contractors we've ever worked with-- period. Honest, reliable, incredibly responsive and fairly priced. (In fact their prices are too reasonable and should be raised!) Just nice, decent folks you don't see much of these days. His recommendations were also fantastic- we used his mason, Eddie who was also amazing. And his architect Genarro Finelli. I saw some negative posts by a few haters about not being able to get Gus to service certain people's pools, because they weren't built by Gus. That just motivated us to have Gus build our pool so they could service it!

Gus Pools just opened and serviced our pool for the summer! It's our second summer with this…read moreamazing pool from Pete and Bonnie and the team at Gus pools. Thank you!!

B & B did a great job winterizing my pool lines. This is my 3rd season using B & B for my closing…read more The Service Tech; Milton was very experienced and went over the process step by step with me. He did a very good job. I would highly recommend B &U B for your pool needs. Scheduling accommodated my needs which was a plus.

Drew and the team at B&B couldn't have better to work with to renovate an existing pool, surround…read morehardscape and landscape. They transformed the look of the pool, and patio form plan and closed in to a tranquil and spacious area to enjoy either in or out of the pool. All our questions questions were answered through the process including many we didn't alway now to ask. We replaced an old spa in the process as well and Victoria was great to work with in finding the right fit for our needs and planned location. Whole heartedly recommend working with B&B, the entire experience and final product have been worth the investment.

Wonderful customer service, reasonable prices, and fast deliveries. Who could ask for more.read more

Free parking, large selection and knowledgeable staff. Some items are priced higher compared to…read moresome online retailers but well worth it for the personal service.

The Pool Boss recently installed our pool, and it was the best experience I have ever had with any…read morecontractor, period. From day one they were organized and thoroughly planned out, and they executed flawlessly. They overcommunicate in the best way: you have access to everyone's cell phones, they respond promptly, and if you have an issue, they are there instantly. The quality of the work is beyond top tier, and it's clear the entire company is 100% focused on client satisfaction. The only two issues we ran into were self-inflicted on our end. In both cases, Pool Boss was there the next day and fixed them. When I asked for the bill, the answer was, "There is no bill, we just want you to be happy." That tells you everything about how they operate. The team is outstanding: Matt, Dan, Lisa, Joanna, Tyler, Jadyn, William, and the owner, Chris. They define world-class service. If there were a rating above five stars, they would earn it. I wouldn't just say they're highly recommended; I'd say you would be making a huge mistake going with anyone else. The absolute best in every facet of the business: prep, design, price, communication, timelines, and quality. No one better.

All good very nice job the quality was excellent value was great for what the did! Looks like a…read morebrand new pool if we need we would call them again thanks for your service and time

This company is entirely incompetent, dishonest, and defensive…read more They totally dismantled my brand new $4000. Raypak heater leaving it in heap in my basement instead of simply sliding the heater box out for winter storage. In addition, they cut the PVC line on my filtration system without asking permission. I have had my pool serviced for 33 years and never encountered anything like this. STAY AWAY!!!

If zero was an option, I would give it. Completely wasted my time and didn't complete opening my…read morepool. Did not respond to my numerous text, email and phone calls. Now they have sent a bill to collections. I will be calling the Better Business Bureau. I reframed from giving a negative review because I thought they were just inexperienced, but I see now it's actually a scam.

Came here in 2024 for my bachelorette and had hotel rooms and this time I came back with my husband…read morefor the day! Pretty consistent experiences and still enjoyed all the different pools and saunas. Love the tangerine ice cream and still love the deluxe scrub. Such a great way to spend the day with loved ones. For $120 for the day and $180 (with gratuity) for the scrub, I wish I was treated the way the spa treatment individuals were treated. They pushed us away from valet parking and we walked a little ways over. We were treated very well by all the employees.

First time at this Americanized Korean Spa. The place has valet parking or you can park in their…read morelot which is like a block away. When you walk in, a security guard is there to check your bags and such. They won't allow outside liquids but have water filling stations all around. After the security guard, you have to put your shoes in the locker. You then go upstairs to the 3rd floor where there is a girls and boys section for changing. Compared to an actual Korean spa, you have to bring your bathing suit. They have changing room areas all around the locker room. The inside has a ton of showers (both Korean style and American). They have an indoor sauna in the girls side and a couple hot tubs. Then you can go out to the outdoor areas. They had a cold waterfall. There were also several unisex hot tubs. This place also has a quiet area to lounge, several saunas with different medical properties, and a gym. The amenities here can go on and on. They definitely balance health with adding a coworking space. It's also interesting they have an infinity pool that shows NYC from the rooftop. The place also has a seasonal grill area and other food court options so you don't have to leave.