Stay far away from this company. They are simply not in it to win it. They are unmotivated…read more I found this company on Yelp and filled out a questionnaire on what I was looking for in an apartment. Then, I got an auto reply by someone named "Melanie". I tried responding back via text and calling but I don't think she is a real person because she simply would never respond back. So, I kept calling the main number and her number several times. I also sent texts to "Melanie". They simply would not pickup the phone or answer my messages. I am in the process of relocating from Chicago to Houston. So, I decided to give an apartment finding company a chance. In Chicago, there are a ton of these services. They actually will pick up the phone on the first ring and meet with you within days (usually the same day). This company not so much. I did end up finding an apartment on my own. It was tough but I did it with no help what so ever.

Could not be more impressed with Fredell. Without her I would have been in a huge mess. I arrived…read morein Houston on Sunday night and realized I had booked a bunch of 1-stars off of apartment.com Started to panic as I realized I had no idea where the value in the city was. Called Fredell at 8 pm on a Sunday and she answered immediately, got a feel for my situation and started setting up bookings with quality apartments - that night. Next day was easy, she told me where to go and lined up the appointments and even thought about lunch. I was able to find my apartment in less than 24 hours and it's all because of her. Could not speak more highly of Fredell and the work she did. 11/10 would highly recommend and would repeat.

Angelica really was my life saver, she did so much work to help me find the right place…read more She went so far beyond just asking two to three questions and sending me a list and then call me endlessly to see if I had moved and did I put her name on the guest card. This being my typically experience with a locator. Angelica actually found out all the little details I needed to know in order to make my decision. If the Apartment complex management teams were as motivated as she was to ensure a pleasant experience this could have been a totally awesome experience. If you are clear with your expectations and needs Angelica can find the right fit for you, she knows the properties well. She not only earned her Commission, if I could give her a medal I would.

The service seems great but I had communication issues with my representative within 24 hours. From…read morethe Yelp reviews / about and their website i thought this was going to be a personalized apartment search where an agent would call me but it's not. I was disappointed in how the situation was handled and in my communication with my representative. I believe this is helpful and if you get the right agent it will work for you but sadly that was not my experience.

I had such a great experience working with Smart City, specifically with my locator, Jonathan! I am…read more relocating to Houston, and apartment hunting from a distance came with its fair share of unexpected challenges, but Jonathan truly went above and beyond throughout this entire process. His communication was AMAZING. He was always responsive, kept me updated, and was consistently available to answer questions, hop on a call, contact a property, or even visit a property on my behalf. I never felt like I was bothering him or being rushed into making a decision. What I appreciated most was that Jonathan genuinely cared about finding me something I would be happy with. When certain options didn't work out, he immediately helped me figure out a backup plan instead of making me feel like I needed to settle. He listened to what I wanted and stayed committed to helping me find the right place. Moving to a new city is stressful enough, and having someone so patient, dependable, and willing to advocate for me made the process SO much easier. I truly felt like I had someone in my corner. I would 100% recommend Smart City and especially Jonathan to anyone looking for an apartment in Houston. If you get the opportunity to work with him, you're in great hands. Thank you again, Jonathan!!

Great experience with Smart City from start to finish!…read more We reached out to three moving companies in Houston, and after speaking with Jakob Patino and seeing how professional and easy the whole process was, we knew Smart City was the right choice. Jakob went above and beyond to make the entire process smooth and stress-free. He was incredibly helpful, responsive, and genuinely cared about making sure everything was taken care of. Highly recommend Smart City -- and if you're lucky enough to work with Jakob, you're in good hands!

I've lived at the bammel since may of 2021. I have complained about my upstairs neighbors by phone…read moreand email with not response. It makes no sense and disrespectful. This happens after 10 pm which is the quiet time. I have dialysis MWF and has to be up at 4:30 am. This make no sense. Jalynne was a great manager. I surely miss her! Don't know who the new staff is.... The way things are going this is making me not wanting to sign another lease.

Roxanne Kosh has been on point in helping me out. Asking all the right questions, trying to help…read moreme find just the perfect place. She's very responsive and sensitive to my needs. I highly recommend Roxanne to help you find your new home.

When I say wow!!! I mean it. The community is amazing!!…read moreAnna is the real mvp. Going above and beyond her job description. May god bless all that works in the front leasing office. Truly family oriented business. Thank you Anna for helping me recover my life inside of my fabulous apartment.

First things first I want to thank Luisa for communicating so fast and efficient with me this early…read moremorning on my situation. Just moved in and super thankful for being able to rent this beautiful apt. Thank you for taking so diligent care of your tenants, this community is amazing. The new paint job is coming along so well cannot wait for the finished results. I want to wish everyone in the Leasing office a Merry Christmas and my family appreciates y'all for having us at Oak Grove Apts!!

After calling this community home for the past four years, I can honestly say moving out was…read morebittersweet. It's not often you find a place that checks all the boxes, but this one truly does. One thing that always stood out to me was the consistency of the management team. Even as staff changed over the years, the level of service never dropped. I especially want to recognize Gina, Kandice, and Zee--they each brought such positive, welcoming energy that made everyday interactions feel personal, not transactional. No matter the issue, they were always approachable, professional, and genuinely kind. The community itself always felt clean, well-maintained, and had a polished, upscale feel. The rooftop was one of my favorite spots, the kind of place where you can unwind after a long day or just take in the atmosphere and reset. Another major plus is the location. You're right in the middle of everything--shopping, great restaurants, nightlife, and entertainment are all just minutes away. It made life incredibly convenient and enjoyable. That said, because it's such a sought after and lively area, weekends can be a bit more active. A small trade off for being in such a prime location in my opinion but something to keep in mind. All in all, looking back, this wasn't just an apartment for me it truly felt like home. If you're considering moving here, know that it's more than just a place to live; you're choosing a community that truly delivers on comfort, service, and location. I'd make the same choice all over again without hesitation.

I've toured these apartments several times before signing my lease simply because the…read moreleasing/office staff prior was not favorable. Now; however, the ladies that operate the Azure property TODAY - Zee; Kandice, and the property manager are amazing! They truly are so accommodating and helpful. They are always eager to assist the residents in any way they can. I'm happy I chose to move forward with signing a lease at Azure. The leasing and management staff are always engaging with the residents, hosting events , and keeping the property maintained.

Jerome Washington was absolutely delightful to work with! He jumped on my project and kept at it…read moreuntil we found the perfect property. He was available, responsive, and just super nice to work with. I would recommend him all day long!

This company is amazing. They contacted me immediately after I messaged them and that set the…read morepattern for the rapid service I received all along the way. I appreciated being listened to, and my needs being quickly perceived and matched with likely apartments. Copious information was provided to assist my research. The process of making contacts was facilitated throughout. And I have ended up with the perfect apartment! My experience was awesome.

The grounds are kept up neat and clean. M-S all the liter…read morethat has been scattered throughout the night is picked up first thing every morning. Lili in the office is AWESOME!!! She has a great demeanor. She's kind, friendly, nice, even toned in her voice and she has a pleasant bedside manner, meaning she has great customer service. She is a real asset to the company! I met someone who used to live here they said it had changed for the better! The apartments have been painted bright colors! I saw a picture of the pool without the jasmine around it, big difference! The pool is well maintained! There are beautiful rose bushes all around the whole apartment complex, a magnolia tree right outside my front door! I really like that there are doggy stations all over with baggies and trash cans! There is even a small doggy park for my dog to run. When you call the office for maintenance, they are usually there within 2-3 hours, sometimes sooner, fixing the issue, most of the time within 5 minutes. I highly recommend checking the Alcove Apartments out! Ask for Lili when you get there

Hello! I'm Lili the leasing agent here at the alcove apts!…read moreWe offer great customer service, our maintenance is amazing, renovated apt with washer and dryer connections. If you keep getting denied and losing your money. Call or text me! I work with good, bad or no credit! I'll get you approved! I'll be more than happy to help you find your new home! 713-240-5037