This place is simply the best most meticulous cleaning and wrap place in the country. It's run by…read moretrue experts in their craft. Their pricing may not be the absolute lowest but I have not thought I was ever taken advantage of. And you are paying for the best quality available. I have had them repair wraps and my family has had them do detailing and wraps on at least 3 separate vehicles. I wouldn't take my car anywhere else.

I talked to a lady on the phone who said she would give me a call back, I missed the call however…read morein the voicemail I was told there was no need to call back and they would book the appointment. When I arrived I was told the lady I spoke to said she never heard back from me even though in the voicemail she said I didn't have to. We also spoke about the cost of the detail and she told me it wouldn't be much more than the listed price although I drive a bigger SUV. Due to their "system being down" when I showed up for my appointment no one knew that I was coming. They didn't have availability and when I asked about pricing I was told it would be double the cost of what I was told over the phone. They said they could fit me in the schedule but it would take a week instead of 3 days. I dropped the car off on Monday and ended up getting a call on Wednesday saying my car was ready so I went to go pick it up. It looked good until a week later when I noticed spotting(?) I'm not sure what it's called on the drivers side door. Overall communication seemed off and now I have this stain on my car after paying twice what I was quoted.

I paid Laurence to apply ceramic coating to my brand new Kodiak travel trailer. While prepping the…read moresurface, his staff failed to protect the VIN sticker with tape. The sticker was exposed to alcohol spray and the printed numbers were wiped off. If you know anything about RVs, you know this is a pretty big deal as it renders the vehicle ineligible for import into Canada. Fortunately, I contacted the trailer manufacturer for a VIN replacement letter which means at least I can take the trailer across the border for vacation travel but with a greater degree of inspection. Due to this mistake, I will not be able to sell the travel trailer to a Canadian buyer in the future. Furthermore, after several months of using the trailer, I noticed that ceramic coating was only applied to the sides of the trailer. The front of the trailer remains exposed to bugs, dirt, and UV rays. I have reached out to Lourence to see about him completing the job before my upcoming trip to Eastern WA but I don't feel confident that he will be able to resolve this matter in a timely fashion given the trouble I've already had with him. I would not recommend using L&M Detailing for ceramic coating of RVs or travel trailers. I will update this review if timely resolution can be made.

A really fantastic experience start to finish. I found L&M through a neighborhood app. So yeah, a…read morelittle bit of an unknown. I have no regrets! They were priced on the lower end of other reputable and comparable shops. A week prior to my appointment I got some very hard paint overspray on my one month old 4Runner. As part of their process that all came off. The truck is silky smooth. The spring weather this week brought a ton of pollen, the sticky stuff. As you drive away the air just blows the truck clean. I pulled into the garage tonight after a hard rain and I had to laugh because all that rain water ended up on the floor before the door had closed. And now it looks as shiny as the day I got her coated. It's a pretty awesome treatment and technology. The other benefit with L&M is the follow up care. Quick washes, interior/exterior detail for $100 every few months? Something like that; regardless, a service I will absolutely take advantage of. I wouldn't hesitate associating my name with a positive review of this business. I'm very confident that if I had an issue these guys would make it right.

Happy with the result. $273.50 with tax for four front window ceramic tint to match rears on a…read moreTesla Cybertruck. Dropped "Eyesore" off at 9 AM, got the call to pick her up around noon, as expected. It takes about four days for the adhesive to fully cure, so I've been running climate control to keep it warm and cure it faster.

Just had my Benz done since I just haven't had the time to do a full detail. F/X went beyond my…read moreexpectations! Will definitely use them again!! Thank-you......

Benchmark Auto Salon was recommended to me by a fellow C8 owner at the recent Corvette Marque Club…read moreshow. That recommendation turned out to be exactly right. Katie and Mike took on a long list for my Corvette Z06: full paint protection film, the center stripe, side radiator guards, window tint, and ceramic coating on both the paint and the wheels. Every piece of it came back better than I expected. The film work is clean, the stripe is laid out perfectly, and the finish on the car is exactly what I was after. They are also Avants partners, so I saved a bit on the work. That was a nice bonus, but it is not why I am writing this. I would have been just as happy at full price. What stands out is the service level. Clear communication, no surprises, and a team that obviously cares about the cars that come through the shop. If you are looking for PPF, tint, stripes, or ceramic coating, go see Katie and Mike. Top notch work from top notch people.

Amazing job removing my old PPF off my bumper and giving my car a nice exterior detail prior to…read moreselling. Car looked so good I almost didn't want to sell it.

Mike from MRG Mobile Detailing arrived on time, worked diligently for a few hours and now my 2005…read moreJaguar is gorgeous. I honestly had no idea it could look this good. This was well worth the money and I will be doing it again as needed. I will let these pics speak for themselves.

I contacted 4 detail shops through Yelp to get quotes for my wife's 2018 CX-5. I was asked 9…read morequestions, and then given a quote. Here's the quote from MRG: "Here is my price estimate: Price Estimate $290 flat rate" I accepted the offer and we scheduled for 9 days later. The detailer arrived at my home on time, but right off the bat said, "oh you have a dog, there is fur and mud, it will be $50/hour extra." I protested the last minute price change and he offered "well I can detail it for the quoted price but it likely won't get fully clean." I then reached out to the scheduler to make sure this was correct and they confirmed that is how they operate. Ultimately I declined to do business with MRG. Given how many 5* reviews MRG has this is super surprising to me. And yes my car was dirty, and there was dirt on the rear seat... thus the need for a cleaning, but in my opinion nothing extraordinarily gross (pictures attached). Now please allow me to editorialize a little bit: 1) If they noted this 'dogs extra' charge up front, so be it. But they did not. 2) If my car was excessively gross with filth, so be it. But it is not. 3) Pretty sure my twin toddlers were much messier than my dog. 4) Something like half of American households have dogs. It would be really simple to ask people if they have a dog or not as part of the estimation process. 5) Here's what "flat rate" means, from the dictionary: "A charge that is the same in all cases, not varying in proportion with something." So I guess the flat rate is not flat after all. 6) I have written 364 Yelp reviews over the past 12 years, and I'm very reluctant to give a 1-star review, having only done so 8 times previously. I hesitate to use the term 'bait and switch', but there I said it.

DO NOT hire these people!! You are better off taking your car to the dealership it is from and…read morepaying the same amount for them to send it wherever they get it done. The convenience of coming here does not matter when you're paying $500 after tax and tip and I had to continuously point out things and ask such as can you please wipe the inside of my windows? They still have smudges from my dogs nose... Can you please take this piece of tape off of my door? Can you please vacuum the crumbs out of my center console??? I have no idea what he did all day but I went out to my car, open the center consul wiped a ton of crap out showed him and said this is not a $400 detail and he said "I agree". So, I gave him a little more time to try to work on the car then decide to go in and try to call and find out a solution but no one has returned my call I just received a generic text. I checked my email and the detail was supposed to be from 9 AM to 5 PM for eight hours he was supposed to detail my truck this was not a window this was how long it said it would take. So I told him at 3 PM (he said he was done at 2:30) That I have to start getting ready for an event and cannot keep checking but hopefully he would stay and make it right. He got very upset, threw his tools down, and told me to "go tell his boss and write my review". Update- manager contacted me. Apologized. Offered partial refund (did not receive) and to send a second detailer out. A second detailer was sent out to try and fix this but the bottom line is, I will never use this company again and will adamantly advocate AGAINST them. Second guy was nice and all but why can't anyone seem to do their job? They don't have the proper tools and detergents? (My SUV is a 2020. That's as old and any dirt or dust can be so it's not even a big job to begin with) I'm not sure what the deal is but coming from a dealership where we sent cars out I know of many shops that do an amazing job. It's hard to understand why it can't be done mobile but trust me just drop your car off at the dealership it's probably $20 less and oh well you're without your car for a day but it will be sparkling clean!

We have 2 cars and rarely drive one of them, especially since Covid came to town and my husband…read morestarted permanently working from home. Our street parking is right under two beautiful flowering plum trees, which is great most of the time, just not so much in pollen season. Add to that the lack of convenient car washes in west Seattle and my car was looking a mess. Just about covered in pollen/moss - I dont even know. Gross. I looked on some local social media pages and Big's was recommended by a few people and I was really drawn to the mobile aspect of their service. Their interior/exterior package seemed a reasonable and comparable price to other detailing services in the area so I booked on their website and was able to get an appointment a few days later. There are some add on extras you can choose so I also opted to pay an additional $9 for extra moss removal because I think that's an understatement the way my car looked. The person scheduled to perform the detail sent me a text the morning of that he misjudged traffic and would be about an hour past the scheduled time. I appreciated the heads up, and since I didn't need the car, it wasn't an issue. He was nice and friendly, and seemed efficient at doing the job. He arrived at 10am and was done around 4pm. I will say that there was a moment of confusion when I did, essentially, the final walk through inspection when he was finishing up and I asked if he did the wax as the car was clearly clean but not that super wax shine and he hadn't and asked if I wanted the ceramic coating (because wax was harder to do and it didn't seem like he could or wanted to do wax). I did say yes please I would and I feel like if I didn't ask about it that he wouldn't have done it, even though it's listed in the services of the package. Everything else looks great and I'm happy with the service. They send out a confirmation text when the appointment is booked saying you can reply to the message with questions and I did reply asking if I needed to provide a hose and extension cord in addition to the outlets and spigot and never received a reply. So instead of having it ready for the detailer I had to go find it when he arrived. Obviously minor, but I would have had it out ahead of time if I knew he'd need it. We will definitely use them for our other car soon!

Absolutely AMAZING customer service and workmanship. If you go anywhere else for auto tinting you…read morewill deeply regret it. I've had my cars tinted since the late 80's and Blue Star is hands down, the BEST. Fair prices, fast installation and quality work. I can't be any more satisfied. Thank you!

Wow wow wow! The level of professionalism at this place is unmatched. From the second I first spoke…read morewith Steven the owner I knew that my new Land Rover Defender was in good hands. He is SUPER knowledgeable about cars and what he has done to them and the package that we got was specific to the needs we need for our new car in the PNW. Steven walked us through the whole process in detail letting us know everything that would be done to the car. Is it cheap? No, is it worth it? Absolutely. You don't want a cheap crappy job on a vehicle you're seriously invested into. Highly trained professionals and would definitely send my friends here. LOVE how shiny our new Defender is. She's a head turner for sure! Thank you Steven and the team at Blue Star. Also, love that this is a small family owned business! Always support small businesses when you can please.

Made my Mustang look brand new again first washed in 23 years I inherited from my grandfather car…read morelooks like brand new

I truly thought my car was done for, but the men at the Edmomds auto detail performed a miracle and…read morebrought my car back to life.