Brad (the owner) was very responsive, the staff acted very professionally, and they did a great job…read morefor what I felt was a reasonable price!

Very pleased with Brad's response and remedy of the situation. Within a few days he brought out a…read moreprofessional painter to fix the damage to the deck and front railing and had the windows redone. It also sounds like the whole team had a refresher on what to do if they see something is being damaged so it is not widespread. I certainly do feel like everything looks much better now after the service. I appreciate their work doing everything so quickly so as not to delay the sale of our home.

I got about 7 bids before choosing a company to clean the windows and power wash the awning of my…read more3-story house, and while there were a couple that quoted a lower price, I went with Renova because they offered a more thorough cleaning package for what I wanted at a price I thought was fair, given the large number of windows (some in very hard to reach places) I wanted cleaned. Overall great job. The crew of two worked very hard in terrible weather--including high winds and hail--to perform the difficult job of washing and cleaning windows on a 3-story house. They cleaned inside and out, and did a great job cleaning up all the screens. They were even careful not to track dirt through the house and were a friendly, professional crew. If I had any constructive feedback to add, it would be that the main office could be more responsive to calls and emails. Communication was slower than it should have been, but they still were able to schedule the time that I wanted. That said, overall I'm happy with the job they did and would recommend them.

Renova is our go to for holiday lighting (& window washing). I took the opportunity to save a…read morelittle and schedule my holiday lighting early (no they're not"on" just installed). The installers, Reese and Sterling, were courteous and professional. Also appreciated their call en route with an eta.

Had my gutters redone all new I have tried to contact them several times after the fact because now…read moreI have several waterfalls in front of my front door and back of my house that were not there before I keep calling and leaving voicemails and right after I emailed the person I had been in contact with twice ... would be nice if they contacted me back

UPDATE from my YELP I did on 8/16/22: Finely after…read moreproblems from 2017 with our gutters it seems to be corrected as of 10/17/22. We did have to have them back out after they converted our California gutter to a standard gutter system and paid extra to do so (witch I did not think we should have but wanted to get it done). Seems the crew that came out for the conversion did not complete the ends and they had to send out someone else to complete it. They crew they sent out to install the gutters did a great job and they did not have to come back to redo anything. I guess the real test will be when we have a good rain. Hopefully I do not need to update this update.

So many positive things to say about our experience with Apex Roofing. From the sales guy Anthony…read morewho was knowledgeable, answered our questions but didn't waste our time with lots of sales tactics to the foreman Eulises, supervisor Tristan and polite crew we are very happy. The foreman and crew showed up as communicated and finished the job right on track for when they said. The job done was detailed and they cleaned up thoroughly. The roof looks great and the price lock guarantee came in handy when we needed a little extra plywood replaced.

I had ApexRoofingNW come inspect a potential leak as I saw moisture here during heavy rains. Their…read moregeneral manager Boston inspected and said it may potentially be a leak and pointed out several other new build issues and I signed a roof replacement for a roof that was only 6 years old for a deposit of $8502. I changed my mind shortly after to postpone a replacement because the most problematic area is likely due to condensation from the heat emitting from the blue tube (electronics room) and advised Boston of the cancellation. As I referred several homes that led to a sale for them, they communicated a full refund will be done. Their operations manager Francisco was also very helpful and said he would be able to cancel the material order for minimal cost that they would honor. I waited 6+ weeks for the refund check, first it got lost in mailing according to them, then their repairman quit and was unable to drop it off, then their Sales Director Ben phoned saying he would take over the processing of the check and someone would drop the check off. The following week essentially everyone at the company ghosted me after I offered to pick up the check and Ben replied by email they would only refund $6084 even though he just said someone was suppose to drop off the refund a week ago. This was extremely disappointing as I advocated and referred many people to them as Boston and Francisco were really honest and easy to work with. However they stringed me along, mislead me on two separate refund checks that were on the way just to be backpedalled 6 weeks later in a unprofessional way. I am now awaiting their official reply on how they will continue with the refund and likely will take this to small claims court as at this point I have no trust/faith in anything they communicate. My complaint is on how they managed this situation and utter lack of respect of their customers time and dishonest communication. Luckily I'm in tech and not in a rush to get back $8502 right away but if this would impact you, don't expect prompt follow ups for refunds. This review is not for the hard working contractors who actually know their trade and do high quality work here, I was looking forward to a future roof replacement done with best practices but I don't do business with dishonest people/management. I'd recommend proceeding with caution.

Prompt response to request and clear communication on details of what they will do. Denis arrives…read moreon time and completed all steps as they mentioned clean and efficient. Quality works for the price.

Reasonable quote and responsive. The execution team was fast and cleaned up the premises afterward…read morecleaning moss off the roof.

I've seen these guys in action from a job site across the street. It was more than the ordinary…read moreoperation, they kept their workspace clean and efficient. I couldn't keep my eyes off their performance every time I passed by outside. I ended up working at that same house later that week and I only heard fantastic things about this team. I believe honest locally owned businesses should get recognition when not expecting it, and Element definitely deserves it! Call these pros before your roof goes!

Living in the northwest we are use to seeing a little bit of green on our siding and gutters after…read morea few years of neglect. While it's easy to find someone who is willing to come and clean up your gutters and make them look new I wasn't sure what to do with the rest of the house and roof. I knew I didn't want it pressure washed since I have heard horror stories about paint chipping away and losing years off the life of your roof. Doing some searching I was fortunate to find Chad and his business Element Soft Wash which uses a different approach to cleaning off moss and mold that does not require pressure washing. After a couple hours not only were my gutters and roof clean but so was the rest of my siding, walkway and deck. I was very happy with the results and would happily recommend Element SoftWash.

Great service and outstanding results! Windows inside and out and screens are now spotless. They…read moreeven cleaned my gutters since "they were in the roof anyway." Would recommend them and use their service again,

All aspects of the experience were great. We hired Cleaning From The Heart to clean the windows in…read moreour home and have never had better results. The attention to detail, thoroughness and just plain work ethic were excellent. We've hired other service providers in the past, but Cleaning From The Heart is by far the best. We highly recommend this company

This crew was wonderful! They showed up on time and did a fantastic job cleaning our back patio,…read morelarge driveway area and our guesthouse patio. They cleaned up any overspray when they were done. They were very well priced compared to other companies I've used in the past. I recommend them without hesitation.