I had a leak in my washing machine coming from the hoses that was leaking onto the basement floor…read more The plumber told me he didn't see any leak or water on the floor. I was told that there was another hose that needed to be replaced because it wasn't up to code. I was charged $700 for the replacement hose. The problem was not resolved, and when I called back to inform the plumber that the washing machine was still leaking, I was told to call an appliance tech because they don't repair washing machines. The plumber refused to refund me my money after I had explained that the leak had not been fixed, and the job was not resolved. Now I have to spend more money to have an appliance tech come out and assess the problem, and pay for any repairs. I was taken advantage of, for sure!

I highly recommend Joe the Plumber. He repaired my main water service line and did an outstanding…read morejob from start to finish. He responded quickly, worked efficiently, and completed the repair much faster than I expected without sacrificing quality. What impressed me most was his professionalism and attention to detail. After the work was completed, the entire area was cleaned up so well that you could hardly tell any excavation had been done. The workmanship was excellent and he kept me informed throughout the entire process. If you're looking for a reliable, honest plumber who takes pride in his work, Joe is the person to call. I couldn't be happier with the service and would absolutely use him again.

I highly recommend Mark for his professionalism, and fas response fair price than you.read more

I highly recommend Mark for his professionalism, efficiency, personality, fair prices,…read moreresponsiveness, and excellent work. My hot water heater started acting up on a Friday night. By Saturday morning, I noticed the tap water was exceptional hot, too hot to touch. Then, by Saturday night I ran out of hot water. Resetting the heater seemed to fix the issue, but it overheated the water again. After some researching and contemplating my options, I decided to reach out to a professional. I contacted Mark to see if he could come and diagnose my heater and offer a quote for any repairs needed. Mark was able to come over my house as soon as I was available to meet him. He was very professional and analyzed the situation and gave me a few options on how to remedy it. Most likely, the thermostat in the heater went and it would need to be replaced. But since my heater was 13 years old, another option, probably the better one, would be to replace the entire heater. Mark quoted me a very fair price to fix my heater, or replace and install a new one. Mark shared his professional opinion, and the options, without trying to sell me anything, or pressure me one way or another. I had asked Mark how soon he would be able to fix the heater, and how fast. To my surprise, Mark said he had an opening the very next day, and it would only take about an hour to install a new one. After Mark left, I discussed my options with acquaintances and family, and I decided the best decision would be just to replace the heater. A couple hours later, I called Mark and asked several more questions. He answered my questions professionally and respectfully. He was not condescending and was very patient with my inquiries. I decided to hire Mark to replace the heater. The next day he arrived with one other person, and the new heater, ready for installation. I was amazed by his speed and precision with installing the heater, piping, and electrical wire. If I had tried to install this myself, it would have probably taken me days; it took Mark 1 hour. The heater is working great, and the installation looks fabulous! After a stressful weekend of not knowing if, or when, I would have hot water, it was great to finally relax and be able to enjoy a long, hot shower with my girlfriend.

We first started using Stepules in 2013 after a little scare when a sock got flushed down the…read moretoilet and have been using them ever since! We have our tank cleaned regularly but recently had a backup. Stepules was able to come the same day, in the pouring down rain, and resolved part of the problem by identifying that our filter was clogged up (bad luck really since we have service done regularly). I had to get a plumber to come out to fully resolve the issue, but I cannot say how much I appreciated the quick response and great customer service from Stepules! We will definitely continue to be a customer and would recommend using them to anyone.

I have used Stepule twice since I move into our house 5 years ago. They are very responsive and…read morereliable. Both times I was able to set up an appointment quickly. They offered to dig out my lid and also send me the Map that the town had. The interesting thing is I tried to dig it out myself and failed. I then asked them to dig it out and they came the same day. What great service. I will continue to use them!

Showed up on time, charged a fair price, fixed everything that needed to be fixed the first time…read more Great people!

Our first experience with Plumbums was excellent - we had an emergency issue, Jim was able to come…read moreout within an hour or two and get it fixed, and he was on his way. When our pipes froze during the big storm this January (thankfully, without water in them), we decided to hire Plumbums again. That didn't go as well. Quality of work: The fixes Jim suggested (a series of individual junction fixes) seemed reasonable for the repairs needed, but in some cases replacing whole sections would have been more time- and cost-efficient (according to other plumbers we've had in our home who have seen the work done). And we needed four return visits within our first three days living in the house to address issues that had not been resolved or that popped up as soon as we turned systems on. One problem (heat running constantly on our first floor, making the house over 80 degrees in the winter) was unresolved until I researched possible causes myself and communicated that to Jim, who sent out one of his guys to implement the fix. Professionalism: We were frustrated by the lack of care shown toward our property. Jim's guys left plumbing debris (not just the stuff our homeowner's insurance requested, but just straight-up trash), food trash, and drywall dust in our basement and living areas. This means that the first thing we had to do after driving 3,200 miles to move in was clean up after them. Drywall was removed roughly in several locations, and although patching was not included in the estimate, the cuts themselves appeared unnecessarily sloppy (and our new plumber neatly cuts and replaces drywall as a matter of course, leaving the mudding to us, which is fine). Plumbums did work well with our insurance company to get our claim handled, and ultimately we have working plumbing. But our experience wasn't great.

Jet Plumbing is the absolute best! Our toilet wasn't filling last night and today he has it working…read moreperfectly by the time I got home! Tony is so responsive to our calls and he always gives a fair price and incredible quality work! Not only has he fixed our toilet in our older home, he has fixed our bathroom sink and even the ancient steam boiler and water tank in our basement that was a huge job! He came out in the coldest day of winter on his day off to do it. Tony is amazing! Always call Jet Plumbing!!

Highly recommend JET Plumbing. We hired JET Plumbing to…read moreremove and replace our old water heater. Tony, the owner and operator gave us top tier service. The things that stood out about our experience with JET Plumbing were the excellent workmanship, great communication and flexibility, integrity, helpfulness, kindness and overall positive attitude. Tony went above and beyond today exceeding our expectations of service! Excellent value! Thank you again, Tony!

Lenny was great to work with. Funny and kind, he was patient with my 9 million questions, and is…read morevery responsive via text. Appreciate his work and time.

Lenny of LG plumbing is a consummate pro! He spared us much pain (and money) when calling us back…read moreon a plumbing problem in order to get more info. After asking a few questions, he discovered that the piping was not cracked by doing a simple test over the phone. If you want an honest and personable professional, call Lenny, he's the man!

Prompt reply to an urgent, not emergent call. Quick and Efficient resolution to my outdoor faucet…read moreissue. Fair pricing as well. Thnx.

From the owner: Laflamme Plumbing & Heating LLC provides plumbing and heating services to North Windham, CT &…read moreSurrounding Towns.

Fast, efficient and reasonably priced! They answered the phone and scheduled service same day…read more Professional and knowledgeable. Highly recommend.

Tony's service was outstanding. He keeps all of his appointments as scheduled and informs you…read moreevery step of the way of the project. His work is excellent and prices are fair. I would highly recommend Tony for Heating or air-conditioning installations or repairs.