We've had Belli out a few times over the years, and I can't say I understand all the positive…read morereviews. At the first visit we were told by an employee that we would have to replace our garbage disposal, which turned out not to be correct. At our second call, the issue was not resolved (by Chris himself), and he had to send an employee out again the next day. Would not have been a big deal but on our third try with Belli, they refused to go out and get the needed part. That's standard for a plumber. But suddenly they had a new policy that they would not make any purchases because supposedly another client was unhappy with a prior purchase. They refused to listen when I told them I didn't care what they purchased, and Chris never bothered to respond to my email. Needless to say, we immediately hired another plumber who came right out (after purchasing the part) and did a great job, and this was our last attempt to work with Belli.

Two times I've used Belli and both times we were very satisfied! They are quick honest and…read morereliable. The work done is professional and they explain everything to you. There was an issue with one of our services. We needed a new water heater. They put me on the schedule as early as they could and even called me a day earlier than scheduled to get me in. Unfortunately there was an issue with the tank after the install. Not anything they did wrong just a faulty piece. They busted their butts to make sure they got the part they needed from the manufacturers faster than they offered and came back right away to make it work. No delaying saying they had to wait. Great experience and will definitely be using them for all our needs!

Our hot water boiler combo stopped working on Monday night. I called Fresolo, even though it was…read moreafter hours, thinking I'd leave a message, but I was able to speak to an actual person!!! The woman asked if our situation was an emergency, which I appreciated, but since it was mild weather, there was no emergency. However, it was urgent. She then said I'd be contacted the next morning, and I got a call bright and early, and Rodney showed up shortly after that. He saved the day for us! And besides being skilled, he was a pleasure to do business with, and that is an important part of customer service. So, all around, thank you, Fresolo, and thank you, Rodney!

We're brand new to the NorthEast from Texas and R. Fresolo and their tech Andrew, worked us in…read morealmost same day for a boiler check. The gas boiler was perfect but the water circuit to our hydronic heaters was shot! A suggestion for a fix was made and it worked! Couldn't be happier with work and explanations.

Great interaction with the father and son team. I had a different company come out and they gave me…read morea ridiculous price with no assuring ETA (at least a few days with you hot water). They came out, quoted a fair price and got it done. Super easy.

Father and son team are great and personable. They were on time and very efficient. They left no…read moreloose ends.

Andy Renzoni and company are some of the best in the business. I've hired them on numerous…read moreoccasions and they are always on time, take pride in their work. I would never hire anyone else

Andrew and his team were incredibly professional throughout our plumbing project. The quality of…read moretheir work was top notch, along with being able to complete the job quickly and answer all of our questions. The project was completed ahead of the initial schedule, and throughout the project Andrew was fantastic with communication and he was able to address all of our concerns in a timely manner. Highly Recommended!

David promptly responded to our service request. He diagnosed the problem and returned with a fix…read more Would recommend his company to anyone that needs heating and plumbing services. Job well done

I tried them originally through their introductory furnace inspection. They came out and inspected…read morethe furnace, and said the furnace was fine but our thermostat was broken and they'd replace it for $300. I told them I would do it myself, and reinstalled the original thermostat, which worked fine. 2 months later (in December) the furnace stopped. I called them, they said they would try to get here that day. We waited all day with no response. They came the day after and said they needed to order a part, but could not tell us when it would arrive. Into the weekend, after 2 full days without heat, they said to get heat on the weekend would cost $1200, or $700 if we waited until Monday or Tuesday. We chucked them and called another company. That company said this was a common problem and should have been caught in the inspection. They could come on the weekend to do it for $1000, or do it on Monday for $500. I shouldn't have called back after the thermostat issue, but I sure won't call again, and recommend anyone else also look elsewhere

Garabedian Plumbing saved the day for me. Frozen pipe burst…read moreand started to flood my basement. This happened at 11:30pm. I called them and their answering service said they would have their on-call tech give me a call !5 minutes later I received a call. He asked if I had shut the main water shutoff valve off, I told him I had just moved into the house and did not know where it was. He instructed me where and what to look for in my basement. I found it and shut the water. He told me he could come out that evening but if I could get through the night and wait till the next morning, I could save 50% on the labor charge since overtime rates were mandatory. They sent a tech at 8:30 the next morning and within 2 hours the piping was replaced, and he installed some insulation to prevent future freezing of the pipe section. Very professional operation. Thanks, Steve L.

Moved an ild oil pipe from our home in the wall so it could be opened up , took a while but was…read moreglad he could do it. Very professional

Chris solved our issue in just a couple hours and gave us good advice on future maintenance. If we…read morehave another plumbing issue, I will definitely call Chris again!

I had Chris come install new kitchen appliances, a washer and dryer, and a few toilets after moving…read moreinto our new metro West home. I couldn't recommend him more. Did an excellent job and very responsive. Will definitely use him again for plumbing needs.

We reached out to J Brennan as our 35+ year old furnace was leaking water. Needed replacement (not…read morea surprise). He gave us a quote, and installed the new furnace the next day. Due to some aging issues with two of our original cast iron radiators, they both broke likely due to freezing when re-charging the system. John and his team fixed these by capping/cutting the radiators of the system (as we requested). No extra charge. They were communicative, neat, and we would use them again.

John recently completed a whole list of plumbing work for me, including repairing a leak,…read moreinstalling a dishwasher and shower set, replacing pipes and cleaning the furnace. So happy to have found a plumber who shows up on time, does great work, is friendly and extremely neat, and answered all my questions! Very highly recommended!