Great communication. Great service. He got the job done within 24 hours of first contact…read more Reasonable price! Would definitely use Mike again

Came out this morning car would not start. Tried to jump it would not start. Contacted Roadside…read moreMike came over tried to jump it no go. Thought it was the battery not the starter came back with a new battery one that's was the correct size for my Kia Sorrento installed and started right up. Good price, great service and nice guy. Will use Roadside Mike for future auto service. He also found a problem left by a previous service I had.

Anthony answered and gave us a time frame and quote within minutes. We are so grateful for his…read morecustomer service in a bind. It helped ease our frustration knowing that Desert Wide Transport and Towing was coming to save the day. Our two daughters were stranded over an hour from home and we needed their car to be brought back to the valley so it could be repaired. Anthony didn't even hesitate - he headed that way and handled everything for us. We are grateful for you and your company. Higley recommend - 10 stars.

From the owner: Desert Wide Transport and Towing is a family-owned and operated business serving Maricopa County,…read moreAZ, with round-the-clock services. With over five years of dedicated service, we're your trusted partners for all towing and transport needs. Fully licensed and insured, our bilingual team specializes in emergency towing, light, medium, and motorcycle towing, and local or long-distance hauling. We pride ourselves on prompt, reliable roadside assistance, including tire changes, lockouts, jumpstarts, fuel lockouts, and mobile mechanic services. Our comprehensive solutions ensure you're never stranded for long. Additionally, we're passionate about environmental responsibility and serve as junk car dealers, offering sustainable disposal options. At Desert Wide Transport and Towing, customer satisfaction is our priority. With a commitment to professionalism and efficiency, we guarantee top-tier service for all your towing and transport requirements.

I called San Tan Towing Pros for a tow from my residence. Mel was very easy to communicare with…read moreand John D was an awesome driver. Took the time to look at the engine and helped identify what was wrong. Very knowledgeable and took great care with hooking my car up. Prompt and professional.

From the owner: We're a local towing service that prides ourselves in excellent customer service. We offer quick…read moretowing for cars, trucks, SUV's, motorcycles, and more, as well as roadside assistance of all kinds-- including flat tire changing, battery jump starting, car lockout service, winch-outs and more. We know that being stuck and broken down is never fun. That's why we aim to be as personable and friendly as possible when you need help from a reputable auto wrecker service. Our thoughts are that if you like us, you'll recommend us to your friends and you'll use us again in the future, should you ever need a towing company in San Tan Valley or any surrounding city. We also use flatbed trucks exclusively so that you don't have to worry about a tow truck causing damage to your vehicle. The best equipment in the industry helps us to be efficient and safe in all of our roadside work.

By the previous reviews, this looked like it was, at one time, not a bad company. I see a review…read moreresponse by Jaime (On Time Towing's owner) making personal attacks towards a unwilling customer that wrote a less-than positive review about his company. Maybe these attacks are projection? At any rate, times have changed, and On Time Towing with them. On Time Towing (OTT) just did what it was told to do by a landlord/property management and didn't ask any questions about the car it was towing, and was rather presumptive about me and the car when I talked to Jaime. I had an agreement with a tenant to park my car on the lot, unbeknownst to the uninquisitve OTT. According to AZ law, once a car is towed, the towing company must contact the police an hour before towing, then the police must contact the owner to pickup the car. Jaime nor the local police contacted me in a timely manner, and I only found out my car was impounded when I called the police and they told me it was impounded 4 days after the tow. OTT collects $45/day (likely to increase. Hello future reviewer!) on a car in impound, so I can see why there is no urgency to inform the owner of an impounded car. For comparison, I pay $250/month for covered and secured parking. When I asked Jaime why he never contacted me, he said it's because it's too much trouble if he was to do that (he would have to go through the DMV according to him. There are faster alternatives, however) and he's not legally required to do so (and the $45/day impound fees add up daily, which is the real reason he didn't contact me). I can only speculate that the best-case scenario for OTT would be to acquire the title to my car after a month of being impounded and sell it for thousands of dollars at my expense. Either way, a win-win for OTT not to contact me. Jaime, the owner of OTT, seemed really high strung and stressed when I talked to him. He does not seem like a happy person to me, and I hope he finds a solution to his spiritual, mental, dental and physical ailments. He became very defensive when I described his practice not accepting credit cards as "shady" when asking which forms of payments are accepted. He claims it is because people simply remove the charge for him towing and storing their vehicles at OTT's property. From my experience, the company I worked for only received payment when we delivered a product to a satisfied customer. And yes, like all legitimate businesses, we accept credit cards and checks without the fear of customers disputing a charge. Only shady companies fear charge card disputes. Also, I never received an itemized invoice. When I asked for a printed receipt on 4/21/26 after payment, Jaime said he could only print it at OTT's San Tan location, not his Mesa location (OTT's Mesa location is a house on rezoned land. It is not a very clean property, and does not look professional. Not a good look since it is a customer-facing property). It seems a unprofessional to me to be unprepared to give me a receipt upon request. He asked me to send him my email so he could email me my receipt. I obliged immediately. As of writing this review, he has yet to e-mail me a receipt. In summary, OTT created a problem then offered a high-priced solution while doing nothing of value and expecting payment for their "service". Poorly-made laws (perhaps by design) were used to justify their actions and allowed them to act unethically within the confines of state and federal law. Until those laws change, expect companies like OTT to continue to contribute nothing of value and take from those that do. I do not like writing negative reviews, but I feel it necessary to warn people of companies like this. Be aware of these predatory practices, companies and people. Stay safe out there.

They responded quickly after hours and were at my location within 30 minutes of my inquiry. They…read moregot the job done quick and helped me out of a jam. Would use their services again without hesitation.

Just used Richard again for another project. This time he sourced tires and installed them within a…read moreday of my request and did the work at my house! This is the most convenient way to get tires PERIOD!

We had them out today to replace the tires on the horse trailer. He did absolutely fantastic…read morequality work, and his prices were great! Highly recommend them to anyone!

I used Evans towing through AAA they estimated 45 minutes and they called immediatly and responded…read morein 15 minutes had to go the extra mile and push my car. I appreciate the Super quick, courteous service Eric. Thank you so much for making my day!! I also appreciate the follow up call from the office to see if everything went as planned. Could not ask for a better reliable company. Thank you

They left me alone in a parking lot for over three hours, knowing that I'm no where near home!! I…read moreran over metal that someone dropped out of their truck and got a flat tire. The pick my car and I up and brought us to Big O tire in San Tan I went in to inquire if they had my tire size. They didn't and i immediately came out and told the driver to please don't drop the vehicle as they didn't have my size tire. The driver dropped my vehicle anyway and said he had another call. I explained to him that my insurance would pay to have it taken elsewhere. When I called the company to find out when they would be sending back a tow truck and I kept getting the run around. The dispatcher, Makayla was rude and showed zero compassion regarding my situation. Mind you this whole thing started at 10:05 am and it's 4:35 pm and still waiting for a tow truck. I had to have someone pick up our kids from school because of this bs. I guess in today's society they don't care about leaving a disabled female alone in a parking lot for over five hours. Let's add to this review I told them I'm over a hundred miles from home repeatedly and they don't care!!! I don't recommend this company and I put in a complaint with my insurance regarding this issue. They prioritize AAA over insurance calls EVERY time!! So, if you're using insurance for roadside DO NOT CALL THEM they'll leave you on the side of the road for hours.

Came out got the job done, didn't need an actual tow, needed a 8000 lb tool box moved…read more. The guy was professional and courteous, can't ask for more!

One of your drivers almost hit me. it was a red light he was speeding and I was turning left he…read morethought I cut him off so he tried to squeeze past me and almost hit the entire side of my car! He shouldn't be driving for your company. He is white with a beard.