Google needs to do an update so that you can give ZERO stars, Regal Surface and Stone deservers…read morezero stars. Install was set for Sept 18, 2025- crew had just finished smoking weed when they pulled into my driveway and crank their music very loudly throughout the install. Chipped the countertop and attempted to glue it back together and didn't bother to tell me. Couldn't get Regal to answer or call me back about the matter. Contacted Lowes on Oct 5, 2025 to see if they could help me get this issue resolved because I could not get ahold of Regal. Regal Stone and Surface surprisingly called me back soon after that....they had lost my file... Owner and I agreed they would try to fix the countertop before we jumped to tearing them out and starting over. Crew came to do the repair on Oct 9, 2025. It was the original crew, he walked in my house asked what the issue was pointed out the broken piece and his exact words were oh yea I remember that! So needless to say the repair wasn't great. Fast forward to Nov 21, 2025, I get a call saying they are 10 minutes from my house...NO ONE every told me that they were finally going to come replace the countertop let alone it was scheduled. I work a full time job, I wasn't home nor was my kitchen ready to be completely torn apart again. Went back and forth with Regal and the new date was finally set for Friday Dec 12, 2025. Different crew shows up to my house and starts taking out the old countertop, it's two separate pieces. Crew gets to the piece with my sink and asks if I have another sink...this is a brand new sink that went in with the countertops the first time around why would have I another sink?! I told him no and that no one told me I would need another sink, again its brand new. Crew tried to get the sink off, they ended up taking the countertop piece out to their van with my sink attached and eventually told me that they couldn't get the sink off and if they kept going they were going to break the sink and he didn't want to break it and have to pay for it out of his pocket. He also explained to me that the first crew used the wrong glue and that is why he was having a hard time getting it apart. He tried calling the owner a few times and he didn't answer. So this crew left and I don't have a functioning kitchen because they took my sink and didn't install the new countertops. Monday (12/15/25) comes around and we call for an update and the office lady said the owner is busy but he'll get back to us...no one every called us back on Monday. Tuesday I call and same story the owner is busy, I demanded to talk with him, she put me on hold and tried him twice and said she got no answer either time but that she did notice I was on the schedule for the next Friday Dec 19, 2025. Again no one told me that, so then I asked about my sink...she said it was still attached to the old countertop but that they were going to try to work on that but if they needed to use another sink they would reimburse me for that. I finally did get to talk with the owner Tuesday afternoon, he was very rude told me that they didn't owe me anything and that they are coming back on Friday so I should have nothing to complain about. He continued to belittle me through the whole conversation and said that if I wanted reimbursement for the sink he was going to make me go through Lowe's because he didn't want anything to do with me and the situation. After the owner told me I had to go through Lowes he called my husband a few days later and told my husband they'd refund us the sink along with an extra $300 if we left them a 5 star review...clearly that didn't work out in their favor. I started a case with Lowes, they blew me off for over a month and didn't take care of the situation seriously till I filled a BBB complaint. Within hours of filing the complaint both Lowe's and Regal contacted me to get me reimbursed for the sink.

I do not recommend this company! The communication could have been better and the craftsmanship…read moretoo. I had to have my plumber come back because this company put in the under-mount sink with a gap. This caused me to have to pay the plumber more to come back so they could fix it. This company has not reached out to make this right even after I contacted them countless times. Do not use this company...

Great products, good pricing and excellent installers. This is the second time we've used them,…read moreboth at our previous home and now at our new condo.

I went in to their office with a drawing 3 times within two weeks all three times they said someone…read morewill get back me-some one call ...natta, nothing - no calls so I gave up - the time instead working a form they wrote my name and number on sticky note-hmm! By the way the second time they lost my drawing. I can't image any company treating a potential customer like that- I don't believe they were too busy, more like unorganized.

This company does quality work. We had older floors repaired and refinished. They look great…read more Highly recommend Thorsby Hardwood Flooring!

I could not be happier with the job Chris did in our home. The refinished hardwood floors are…read moreabsolutely beautiful. They were so full of stains, gouges, damage, and wear and the look of them now is just breathtaking. Chris's work ethic, professionalism, quality, and pride in the work he does is amazing. He went the extra mile to make repairs that we did not even request. He also did a side job for us adding subfloor to our kitchen so we could lay tiles and that work was outstanding as well. I would hire Thorsby Hardwood Flooring a thousand times over.

Grant and his crew did a great job on our 125 year old barn floor! Great help with color. On…read moretime... on budget. Highly recommend.

Grant is very detail oriented- he's focused on doing a good job and doing it right, and…read morecommunicating when anything comes up. We really enjoyed the work Grant did in our home and even recommended his company to several of our friends and neighbors who have upcoming projects. He also tried to save us money whenever he could which was really helpful and something we valued a lot because we knew he wasn't taking us for a ride.

I cannot say enough about this company and Stacia... from start to finish amazing customer service…read more Stacia went out of her way to help me choose the best flooring for my home... matching it to my decor rather than just showing me tiles... such a learning experience... the day of the install she was right here making sure everything was going smoothly...

We made an appointment online via a web-bot, not with a person for a Tuesday appointment at noon…read more Jeff arrived after noon and took an assessment of our store, measured and evaluated what all would need to be done and went through the quote sheet with us as well. Jeff was professional throughout the process. They were clear to let us know they would not take apart the large counter and disassemble any of our store furnishings or large furniture to clear them out of the floor space at all for the tear out or install.

Actually, I was looking for the flooring company my friend told me about. But to my surprise I met,…read moreMr. Gary Way he is very professional and knowledgeable about flooring. The quality of there products they supply are just what I was looking for. He allowed me to take some flooring panels with me to see what looked best in my home. And I was able to find what color paint would go well with the flooring. My experience was professional from beginning to end. Gary worked around my schedule. That meant a lot to me! Thank you, Gary and crew!

These guys were awesome, easy, and quick to work with for tearing out and installing new carpet!…read moreThey offered me a great price and did a great job! I would use Floor 4 Life again and recommend them

Overall, we had a positive experience with our roof replacement, but a few issues kept it from…read morebeing excellent. Scheduling was easy, the consultant was on time and prepared, and the quote and financing options were competitive. The crew arrived on time, worked efficiently, and completed the roof quickly, even with two existing layers to remove. We also appreciated the progress photos and prompt follow-up with the invoice, financing paperwork, and final inspection scheduling. Our main concerns were communication, cleanup, and safety. We did not receive a response when we asked for a dumpster delivery time which made planning garage access difficult. We were also told the generator and A/C units would be covered, but they were not. Cleanup during the job was not as thorough as it should have been, with debris blowing into our yard and a neighbor's yard and damage to a security light and gutter flashing. We also observed that no one working on the roof appeared to be using fall protection, which was concerning given OSHA requirements for work over 6 feet. In the end, the roof itself appears to have been installed efficiently and professionally, but better communication, cleanup, and attention to safety would have made the experience much stronger.

Everything was top notch very professional fast and quick response time was fast free estimatesread more

I cannot say enough good things about Lincorp Borchert Kitchen and Bath located in Washington…read moreTownship, Michigan. Ron is extremely knowledgeable in his trade and is passionate about what he does. They pay attention to every detail, maintain a budget and schedule and deliver a beautiful product. I encourage you to visit his showroom on the SW corner of Van Dyke and West Road to see a sample of his work!

Review of Borchert Kitchen & Bath remodeling located in Washington Mi. In a simple word this…read morecontractor is amazing. Not only was their workmanship impeccable but they stood behind their work well beyond the warranty period. The original finished bathroom was completed in late 2016. The one issue discovered after the warranty period passed was a cracked tile in the shower resulting in some minimal water damage. Six plus years after the completion of the master bathroom Borchert arranged for a contractor to effect repairs additionally providing a reimbursement check for over half the cost of expenses. How many contractors would backup their work six plus years after the completion of their project. Borchert is the only one I know of. Easy and pleasant working with Jordan and Ron at Borchert. Without hesitation I highly recommend Borchert for kitchen or bathroom remodeling.

Fabulous job Natural Stonework Restoration! I wanted to give…read morea happy shout out to Natural Stonework Restoration and Jeff Keenan. I am thrilled with the work he did to restore my marble floors. My floors have never shined so much. Jeff was even able to fix some damage I had to an area and saved me from having to replace the marble. He went above and beyond. I highly recommend his work. He's busy - but definitely worth the wait. https://www.nsrstonecare.com/586-630-6658

We moved into our home and the beautiful Travertine tile shower had a crack and mildew. Natural…read moreStone Restoration came with very high reviews from a friend, so we called and the owner, Jeff Keenan, was out the next day to give us an estimate. He was able to repair the crack (WE CANT FIND IT NOW- YEA!!!) and restore our shower and bathroom. It looks brand new. He carefully sealed it and left us with a super cleaner that is safe for our grout and tile. We will have Jeff back yearly and highly recommend him--attention to detail, a perfectionist!

Update. We had some trouble with sub contractors and Benny fixed a lot of their work and gave us a…read morewarranty for the rest. He came out today to level out a few tiles and replace a few chips. It should have been a 2 hour project. Benny was here for about 7 hours because he found more mistakes from the subcontractors and decided to fix them as well. That's what I'm looking for in a contractor- more then the bare minimum. I highly recommend this company and am very happy with the comoleted project.

This guy goes above and beyond to make sure the job is done right honest and good prices what more…read morecan you ask for ?!