Good people good products!! There are so many vapes to choose from, and the staff not only helps…read morebut teaches!

This is my first time here and I specifically came to this location bc it's closer than the one off…read moremedlock that I've been going to for years. So it's 10:23am as I'm typing this review and their hours on the door reflect 10am-12am, yet the door is locked and all lights are off. This was a huge inconvenience considering I live 15 min away!! Will not return! Very unprofessional!

They used to carry my favorite CBD gummies but I have tried at least one of the new brands and was…read morepleased. On one instance, an employee spent an understandably mind numbing amount of time pulling all the different brands (and flavors - I'm picky...) and letting me google reviews before making a decisions. The brand I decided one they didn't have the large pack in the flavor I wanted there but he called the other store further down Roswell towards Dunwoody to find out if they had it and asked them to stay open for me because it would have been closed by the time I got there!!! I returned tonight to make another purchase and the employee working tonight was knowledgeable and fixed an issue from a previous purchase while taking ownership of a no longer employed staff member who had made the mistake. I have to say I have had some really stand out customer service at this location so Xhale definitely gets kudos for hiring the staff I've encountered who truly have gone above and beyond for me and my need for CBD gummies!

Lazy employees. "BRB" sign on the door during normal business hours is a regular occurrence. Don't…read morewaste your time stopping here.

Horrible customer service!! He hung up on me bc I wanted to pay over the phone. Didn't even give me…read morethe option to say I'll send my sister in to get it. Just hung up. Edit: Added 2 stars because one of the guys called me back to apologize. At least Southern Hospitality isn't completely gone. The manager/owner, who was even more rude, did nothing.

The customer service here is top notch. Helped me with vaping and smoking needs. Didn't rush me,…read moretook their time to explain everything and help me find just the right product. Being a single female, these stores can be intimidating. Not here! Highly recommended. Owner is very personable and will help you out, with decent prices too. Thank you.

Best Vape shop around. Never pushy or condescending to folks just getting into vaping. They will…read morelisten to you and educate you on devices, juices and the vape industry. They will sell you what is right for you and only sell the best juices, not just what sells well. The owner is SUPER knowledgeable and has clearly been involved in the industry for a long time. He actually cares about getting people off tobacco. Definitely my go to vape guy !

These guys are Awesome. They only sell the best juices, not just what sells well, but what they…read morepersonality have tried out and given a seal of approval. They actually take the time to not only ask you what kind of flavors do you prefer, but will take the extra effort to conform their suggestions to what you like. They don't upsell, basing their recommendations upon what you need based off of how you smoke. I could go on... At length of how awesome they are but you aren't really going to know unless you try them out for themselves. I won't go anywhere else and I will continue using them long after I move away. If you haven't been here yet, give them a chance, if you have been here, you know why no where else will ever do. These guys care, and are honestly they are the best whether you're trying to quit smoking cigarettes or looking to get the most out of your vaping. Thank you guys for everything you've done, you definitely have, at least one, customer for life.

Amazing customer service!! Greg and Heather were super patient and helpful about helping me choose…read moretheir products. Thanks!

From the owner: Ready for your new go-to smoke shop in Sandy Springs? This Cloud 9 Smoke and Vape Co retail…read morelocation is located right off of 6518 Roswell Rd, and is ready to provide you with all your smoke and vaping essentials. Locked and loaded with the best of the best products like CBD and Legal Delta 8 plus the best staff, we are eager to serve all who are 21+. With our friendly and knowledgeable store representatives, your opportunities at Cloud 9 Smoke and Vape Co are limitless. We take great pride in hand-picking the most enthusiastic, knowledgeable, and friendly staff to serve you while in our humble smoke shop. We look forward to serving you and guiding you to the perfect product for your lifestyle need. Come visit your local smoke and vape shop today. Can't wait to serve you.

I cannot recommend this place enough! I went in to replace…read moremy mod and the staff was incredible. Not only did they give me a full run down for exactly what I was looking for, they helped me find the exact type of vape juice I was looking for. Dylan (and I think Ben?) helped me out and even though they were low on juices (they get restocked tomorrow, bad timing on my part) they recommended one that I'm in love with along with a few more I might like when I come back and they're fully stocked. And they hooked me up with a fantastic sublingual CBD tincture. This place is well outside the range I would normally travel for vape stuff, but it is now the only shop I will go to.

My favorite smoke shop in the area. Great selection, and the employees are always so helpful and…read morefriendly. Chris was super nice

Best shop around . Very knowledgeable staff,friendly…read more Explains about what ever you are buying. Take time to accommodating customers.

One of the best smoke shops I've been to in Atlanta. The staff was completely helpful and…read moreknowledgeable.I came in just to buy a delta8 pen and ended up also buying a brand new hookah as well. Store pretty much has everything you need I will definitely return