Remove and Replace siding..have had to redo or have things redone/finished already ..no…read morecommunication once they got the down payment with signed contract the sales person ghosted me I had to make myself a pain in the ass moved up the food chain in management to find someone who got stuff done but it still took a lot of time and effort with a few MIA days on their part with no communication to get a reply on any questions took days at times the left hand has no idea what the right hand is doing..had to have some structural work done (tuck pointing) they were to comeback and finish like one panel..They have been ignoring my calls to the point of Oh we are sorry and wIll pass the info along and someone will get back with you to resolve and Im still waiting . They have not finished a new overhead garage door trim and a panel on the front of the building to be hung . The quality of workmanship ... meh ..50/50 ie covering holes in the underlayment base with tyvek and tape in stead of cutting a patch/plug to fill the hole securely kinda slip shod ignore lots of small things no attention to detail..They charge TOP DOLLAR but really don't deliver they are actually a factory authorized dealer thats the main reason I choose them means nothing..Ive had smaller contractors do a much better job. Would I use them again or recommend . NOT !!!!!! They did call once last minute said they were on their way over to finish with no warning or heads up " we'll be there in 10 minutes" Problem was I was heading not of town and materials were locked up and I dont trust em to be alone had to cancel I had to cancel the appointment . Update So made it thru a winter unfinished and the some of the caulk is starting to separate going to have to be redone. The last contact I had from them was Feb. 4 2026 from the owner saying he was going to check it out to see what the situation was and get back to me. Never happened !!

I don't know about their windows, but when I stopped in to discuss windows for my home, they were…read moreVERY rude. It was surpring to encounter that treatment especially since I really want some new windows.

I'm contacting them again since i need a screen door repaired. They did a fabulous job replacing…read morethe glass in a sliding patio door and a window that had lost its seal. Please see my earlier review for details on that.

I had the most disturbing experience.with a girl at Boom Windows. I have never used them before. Mc…read moreCain Windows recommended them to replace a seal on a small window. I really think MC Cain Windows is wonderful and I would highly recommend them. They are very customer service oriented which is why I am so surprised that they would recommend Boom Windows. Nobody answers the phone at this co. Apparently their employees think everyone is attached to their phones so they can call you on their schedule. I don't know about you but I am not allowed to walk around with a phone during working hours. I would get fired. This girl that called me has absolutely no customer service skills.It just so happened that I took the day off today. I answered the phone and thanked her for calling. She kept using the word explosion. I had no idea what she was talking about. I told her many times that I never had an explosion of any type at my home. I also told her that she must have me confused with someone else. She said she wanted to read me notes from an employee from 2919.I had no idea if this employee is even employed by this co. She said the word explosion again. I can honestly say I have never called this co. before. They never did any work for me nor did I have anyone to my house. Apparently their policy is that any employee can write anything about anyone and get away with it. There are so many scams today and an unstable individual is allowed to do this to a potential client. We all try to help small businesses but I find this appalling. I have no idea if there is a new owner or why this is allowed but this girl was out of touch with reality it how customer service operates. I personally will not do business that enforces a policy like this. I would think you would feel the same. She sets the tone. This is the first person you talk to. Would you want to do business with a co. that treats customers like this?

We had a major renovation project that involved replacement of all of our existing windows. John…read moreand his crew were very responsive, always on time and their work was absolutely above and beyond our expectations. They left the house clean every day before leaving for the day. I always find communication being the most frustrating part of working with contractors. Working with JC was a joy. They were flexible and easy to communicate with and they held themselves to the timeline we have agreed to. 5 star!

Had them replace my front door. John and his dad did an awesome job: very professional and I…read moreappreciated the fact that they cleaned up and even fixed my screen door! I would highly recommend them....John was so great to work with. I wish I knew about them when we had our windows replaced!

So happy we found this place! We needed glass replaced on a picture and they were the only company…read moreof the 3 we contacted, to get back to us immediately AND did the work as we waited. We called them again to measure and install mirror on a wall in our basement and it was all done beautifully within less than a week. Now I'm thinking of a mirror for another area of the house and will definitely call this company again!

They are an amazing small company to work with, extremely quick responses and product availability…read morewhenever we need, and such a kind and friendly group of people. I STRONGLY suggest using this company! -Staff at New American Homes, Antioch IL

Top-notch service. From measurement to installation, Aurora made the whole process easy. The new…read morewindows really upgraded our home's look.

Reliable Window Repair is basically two guys - Gene and his right-hand-man Nick - and they are…read moregreat vendors at what they do - window and door repairs.  They do quality work at reasonable prices and I'm happy to have used them and now also highly recommend them for any of your window or door repair needs.  I think Gene said they have been at it for 4 years now. I found them via word of mouth referral from my neighbor, and who in turn had done the same from another neighbor.  Our community's townhomes utilize casement windows (Pella brand but it doesn't matter on the brand). Casement windows after a couple of decades have a common issue and that is rotting wood on the bottom sash that ultimately will prevent crank operation of the window.  Even the non-movable center window experiences bottom sash rot and Gene and Nick also repaired two of these center windows for me.  They also repaired a side casement window and the repair cost was about $300 per window.  They use high quality cedar wood for their repairs.  In case you were wondering, a new small Pella casement window costed me $850 9 years ago because I replaced one, not knowing then that I could have had it repaired like new by these guys. Gene and Nick are honest, courteous, keep their word, work cleanly and neatly, and have a good work ethic.  They hail from Moldova, and that may not be here nor there, but some cultures just generally breed a good work ethic and I think that is the case here.  When done, they cleaned up, vacuumed, put moved furniture back in place, and left our neat place as it was when they started.  Big thumbs up and thanks again for the great work, Gene and Nick!

These guys were knowledgeable, quick to identify our window issues, and reasonable. I'd recommend…read moreReliable Window Repair to anyone looking to extend the life of your windows. Gene and Nick were great.

These folks did a great job restoring our thirty-plus year old wood windows by replacing the rotted…read morewood and compromised double pane glass. They were on schedule and cleaned up at the end of every day. The cost was very reasonable when compared to replacement. AWS Lincolnshire, IL June 3, 2026

Igor arrived promptly, gave us a fair quote and was friendly, knowledgeable and very professional…read more He estimated our windows would be ready in 3 weeks and to our surprise they were ready a week early! Our installer arrived on time and did a fantastic job! I would highly recommend Authority Window and we definitely use them in the future.

LB was a great windows and door partner, 20+% less than the big box stores and way less than the…read moreother larger windows distributors. Personalized service, low prices and quick install time, way quicker than the alternatives. I'll use LB again when I need to replace my slider door.

LB windows and doors is a fantastic company. They are honest, affordable, and timely. The quality…read moreof their products is also wonderful. LB windows and doors is very easy to work with! I would highly recommend their products and services!