Had the pleasure of running into an employee in one of the work vans on the road. He felt inclined to pass me on the right on a one lane road as I was waiting to turn and yell a slur into the window of my car while flipping me off, unwarranted. He drove away gesturing me to come follow him to engage in an altercation. Class act if you ask me. read more

They tend to be very busy and sometimes tough to get ahold of but when they come they are very good.

Customer warning. We had been using Apollo for our plumbing needs the past few years & called them for EMERGENCY help Thursday, May 5th at about 3 p.m. We just couldn't stop the water flow from our NEWLY replaced, but not working properly, ice maker. It had been replaced by a GE tech a week earlier but never worked & GE, also knowing our predicament, could not send out a tech until Friday, May 6 after 1p.m. One can only mop up water & keep freezer contents on ice for a limited amount of time. My husband explained this to Sal who said it was late in the day & he didn't think any of his guys would be available. Sal called back about 5 minutes later to say on one could come. We called other places finally got one to come. Then Sal called back & "Did you get someone?" Where were you when your customer needed you? Needless to say, Apollo will not be hearing from us again. read more

Positively a 5 plus star experience. Broken sewer line and Apollo was fast to respond. Brian and Jack were beyond amazing with customer service and completing the work as scheduled. They made a bad situation easier to deal with. Everything that they needed to disturb was put back, they cleaned up all work. They took care of everything for us. Price was very fair. I'm impressed with their service. Very respected company throughout the town of Keyport. They also just did major work at Holmdel high school. Would totally recommend this company without hesitation. read more

I had a pipe leaking and it was pouring water out the front of my house. I called Apollo for emergency service. I talked to Brian and he said he couldn't come till the following day. He said it would be around $3500 without even looking at the leak. He came the next day, fixed the pipe but to do so he had to rip up my pavers which he said wouldn't be a problem. After the leak was fixed and I paid him he said that I should wait till the ground dried out before putting the pavers back. I told him he needed to finish the job. I'm 69 years old with a bad back. I can't pick up those heavy pavers. He said he'd come back and finish the job in 2-4 weeks. He never came back. I called him and finally got him on the phone and he said he'd come the next day. I waited all day and he never showed up and never called. I called him 5 times after that, he never picked up. I left 5 messages and he never called me back. This guy is not trustworthy. He was paid in full but never finished the job and he never had the decency to return my calls. So I had to pay a mason to do the job Brian was supposed to do. This is so unprofessional and I do not recommend this company at all!!! read more

I had a backed up sewer in the house. I contacted Apollo and they were there within the hour. The technician was excellent. I highly recommend them. read more

Mark went above and beyond for us! We had an emergency water leak and he had to reschedule lots of people to fit us in (apologies to those people). He was very thorough, did a great job and was very friendly. I would recommend Apollo Plumbing to my friends! read more

My mother made an appointment recently to have these guys repair plumbing leak in the wall. They didn't show up at their scheduled appointment time and no phone call. They finally came in the afternoon and only partially completed the repair, and said they didn't have the knowledge or skill to finish it. One of their other repair folks was supposed to come and finish the repair. He didn't show up at the scheduled appointment time either and again no phone call. They walked off the job incomplete. Incompetent and unresponsive. read more

they are very good once they get to you but they haven't shown up or called us back more than once and when they do get back to you it's always the same sad song "something is wrong with our truck" read more

Been using them for years. Responsive, respectful, on time, thorough, fair, never in a hurry - a breath of fresh air (pun intended.) Don't hesitate to use them! read more

They are extremely overpriced, and left unfinished work, I was told I had to caulk, what a joke, and when I spoke to the office guy apparently the owners grandson he was a total jerk. AVOID this business, never again will I ever use them. read more

Don't do it! Don't use this company, it's terrible. I used them to maintain our septic tank, and had them install a new one when the old one failed. Less than 5 years later the new septic system failed. They sent someone over to look at it, stopped answering calls after that. They don't stand behind their work, so why take a chance on these morons? Do your homework before you use them, and also check the NJ BBB. read more

Excellent service with warm and friendly staff. They come out immediately if you need them and won't leave until you are satisfied with the work. Prices are fair and competitive. I won't call anyone else for my plumbing needs. read more

Always reliable. His office staff are pleasant and helpful. I called late on a Saturday for a non-emergency call and they were at my home before 8:30 that Monday. Jack.... thank you! Pat: Freehold read more

Amazing service. I called with a nasty backflow problem at 9:30 am, service rep met me at 10:00, I was back at work by 11:30. He was fast, knowledgeable and patiently answered all my questions. You guys rock! read more

Used Apollo for the first time today to fix a issue we were having with a leak from our shower. They came out promptly and really did a great job resolving our issue. Price was fair and competitive. Hoping not to need plumbing work again but if I do I'll call Apollo again. read more

I've used Apollo multiple times for septic work. Work was always well done at a fair price. Got an estimate to hook up public sewer in Holmdel. Jack the owner gave me a price, we shook hands and scheduled the dig. All was going well until Jack showed up at my door with my lawn all dug up and informed me he would need an extra $500. (No extra work was needed) No way to do business. I paid the money and am done with Apollo. Kudos to all his workers who are super nice guys and did a great job! read more

Apollo did a septic inspection for a client purchasing a home three weeks later and numerous request Apollo has still not provided the inspection report that my client has paid for. Messages and emails have gone completely unanswered and my clients mortgage is being held up. Do not use this company! read more

Brian from Apollo found the clog in our line quickly and with no mess, and fixed the whole thing for $1,000. He quoted me a $750 dig fee, and told me it would probably be $1,500 total, but when the backhoe wasn't needed, he charged me less. He and four colleagues came out on New Year's Day with no complaint because it was an emergency. After the repair, everything works perfectly. AJ Perri (a large plumbing company in our area) had quoted me $4,000 minimum with a ceiling of $20,000 for the same work. Apollo is the real deal, and they fixed my pipes this week as well as they fixed my mom's sewer 25 years ago. Great company! read more

I call these guys once a year, every year, for an event I hold outdoors in the winter in New Jersey. Although I've never met them face to face, they are very nice and considerate over the phone. Coincidentally, they also have the best prices, so tell me why I would even consider looking anywhere else at this point? read more

my sewer line was backed up, called them and they came out within the hour, quoted me $240.57 (why that much .........didn't ask) I worked with them to slowly bleed my sewer line into garbage can lids (and then into a waste bin) so we didn't just drain the poopy water on the basement floor which slowed down the job but the technician didn't fret about about it and once we cleared the line of wastewater he ran his auger down the line and soon the line was clear.... they told me they found roots in my sewer line (common problem)......they also told me up front that this will probably happen again when the roots grow back (estimate about 18 months?) but that I could reduce the cost if I were to dig an access hole to the line outside the house which they'd install an access port which means they wouldn't have to do this inside and hence it would be a lot cheaper......... I believe they were upfront with their assessment and we honest service providers, I'd definately call them for any future plumbing needs read more

Apollo Sewer and Plumbing was great! I had a toilet that kept running after it flushed and I made an appointment with Apollo. They called to let me know they were on their way and arrived promptly at 9AM the day of my appointment. The technician (Pete) was friendly, efficient and quoted me a reasonable price before he did any work. He had to run out and buy a part, which he did on the spot and came right back and fixed everything. Definitely good to know that I now have a plumbing company I can trust nearby! I wish all service providers were this reliable! read more

called them and when they came we got quoted $650 to replace 2 ball valves at water meter in the house. i questioned them and when i called the office got a rude super defensive guy who says i didnt give the guy no price. so after calling me back said he cant go below $550 so this job is usually a 1 hour job at best and the valves cost $13 ea. we called a plumber with no attitutude and who wants to be fair and got it done for $200. huge difference for the same work. nasty typical NJ attitude where once again they do whats best for them NOT the customer. we had used them once before and they were fair so we tried them again then the true colors came out. typical of NJ businesses. my suggestion is to lose the moronic nasty attitude or youll be out of business before you know it. read more

I called them to fix the drainage problem in our basement. They gave me the first estimate right on the phone and told me that they will send someone out within an hour. The guy was here in 20 minutes. Finished every thing within an hour and changed exactly the same amount. He even fixed one of fixtures in the bathroom for free. He was very profession and I will call them again if needed. read more

Late for appointment when they bothered to show. No calls back for follow up information. Told us they had appointments with inspectors that were not scheduled. read more

What a great company! As the weather warmed up after days of freezing cold temperatures I heard that awful noise in my basement and knew that the pipes had burst. I called Apollo immediately and even though they were getting calls all over the place with similar issues they had someone at my house within the hour and had everything fixed in no time. They didn't come close to overcharging, were very fair, and did a good check around the rest of the house to make sure we were ok. I highly recommend Apollo for any plumbing work you need done. You will be treated fairly, honestly and get top notch service. read more

Want to applaud the follow through on this company, in spite of an early scheduling snafu where we obviously had a misunderstanding. The company apologized for the inconvenience and rescheduled, and I am very glad I stayed with them. Pete came to our house early on the rescheduled day, was polite, professional and courteous, went above and beyond to repair the damaged flooring and piping for our porcelain throne and even offered to retile around the base. Everything looked secure and snazzy when finished and we are finally able to use the latrine without being hunched on our tip toes anymore! And they even offered a 10% discount given the earlier scheduling conflict. Excellent company with affordable prices, highly recommended. read more

We called them because we had poop on top of the septic tank. I was told they were supposed to come that afternoon for sure. They never called us. I called them later in the evening and was told that they would be coming at 8am the next morning. They never called before coming either. This is my rental property. I never got a phone after they were done to find out what the issue was and what was done. I called the office to find out what was going and got a big run around., The woman who answered the phone had no clue. When I expressed my concerns about the poor communications and now I don't really understand what the issue was and how unhappy I was with the company and that I might consider going elsewhere, her response was "we are very busy so go find another company if that's what you want to do." Really?? Is that customer service?? Five minutes after that call and again at 10 min, I received 2 rude phone calls on my voicemail from Donna demanding payment by credit card. I did not feel compelled to call back that day as I had a lot going on. I then received a threatening message the following morning with the nasty message from Donna saying that if I don't pay that she will have to "file a complaint or do something"!! Seriously??? Why?? Their receipt clearly says that they will charge if a late payment is received after 30 days so why am I being harrassed and worse, threatened by this company after only a day after service being rendered??? It also states that I could pay by check too. I should also mention that I have been a customer for some years now and have always paid my bills promptly so why am I being bullied into payment now? Finally, I still don't know or understand what was done since I yet haven't spoken with anyone and especially since I had the system flushed some 2-3 months ago!! read more

Made appointment and they never showed or called to reschedule. When I called back they were rude and unprofessional. Don't seem to have any customer satisfaction cares. read more

Apollo walked off the job midstream without so much as a return phone call... well after permits were filed and paid for. Their way of business, if you can call it that, is worse than amateur. The time, money and energy we spent was a complete waste! Whatever you do, DO NOT work with Brian at Apollo Septic in Keyport, NJ. read more