Waited days for proposal. Time of the essence. Never provided. Admittedly minor faucet install so…read moreultimately Denny must decided not worth his time. But here's a suggestion: don't agree to do a job provide a proposal by a date certain and then just ignore two or three follow up emails as a potential customer's time runs out. Pretty simple. We move on. Actually worked out better - found a far more reliable, friendly local plumber who was responsive and charged me $200 less. I should have known Service Tech wasn't reliable when they - well Denny, just threw out a nearly $600 flat quote to install one simple bathroom faucet...without ever seeing the job. I asked if he wanted the model number for the faucet. No need for that when he had no intent to follow through. Makes me wonder about all the other positive reviews. Maybe they were customers who paid for more expensive jobs. What a shame I just had a faucet.

Dennis did a great job! On time, courteous, and efficient. I would how him again next time I have…read morean issue.

They're the best! AC, HVAC, Appliances, anything. Honest, old school, they treat everyone like…read moreneighbors. Don't see that anymore.

READ As ex primary…read morewater and sewer employee i would like to say stay away from this company the owner ryan fisher is NOT currently LICENSE to perform plumbing he's using someone else license, he's very unresponsible boss he promised us Christmas bonuses, trips and never kept his promises i work for this company 2 years and every payday was a hassle because checks will bounce he got me into some problems with the IRS due to him not pay the right amount of taxes and June 30 was my last day of work he gave me a paycheck with no funds I felt embarrassed at the bank wen the guy told me he didn't have funds on the account and till this day I haven't get payed for my labor and he keep making promises and also lost the contract with awr American water for been unresponsible I dint wanted to do this but he left me no choice I have a 1 year old to feed and rent to pay and these guy going around playing with people money and making up stories for people to feel bad for him criminal charges will be file and a lawsuit coming BEWARE I WARNED YOU PLEASE TELL AMERICAN WATER PRIMARY WATER AND SEWER NOT GOOD COMPANY and here is a picture of the check he gave me with no funds

The guys at Primary Water and sewer always do a great job whenever we need them. Always…read moreprofessional, always courteous, and never have an issue. We've used the 4 or 5 times at this point and have never had an issue. They have snaked drains, fixed and replaced leaking pipes, repaired the plumbing under our kitchen sink and helped when our bathroom sprung a major leak into the first floor of our house. Always a fantastic experience with them.

Our boat air conditioner broke down on one of the hottest days of the year, and late in the day,…read morewhile we were visiting Atlantic Highlands. We called several companies in the area. We can't help you, we were told. Plumbing and Heating Tech? Not only did this company help us diagnose the issue remotely, they even tracked down where I could buy the part - and didn't take a dime for their help. And then they called a couple of days later just to see how things were going. I don't even know what to say other than you guys are amazing and thank you. I don't want everyone thinking they will get free service, but when a company goes to this length for ANYONE it just shows they really want to put a smile on people's face. They knew what they were talking about, they wanted to help, and they did. Thank you.

I had 3 estimates and I was Very Impressed with the knowledge and professionalism of Kalvin. He was…read morevery Informative and gave me a Great price , I was Very satisfied with everything they Did. Crew was very Clean and knowledgeable. I HIGHLY Recomend P H to anyone. I have already connected them with 2 Friends whe are also satisfied...

It appears the company has been sold and they now outsource calls. Getting someone local on the…read morephone is difficult. Much confusion and miscommunication

On Dec 28th, my landlord/roommate's furnace was looked at by NJNG, she had her yearly maintenance…read morescheduled with them, and the tech told her that her furnace(we live in a mobile home...) was dangerous as the heater exchange was cracked, and he redflagged it..so we were without heat. My landlord decided to contact her warranty company,they sent out the most obnoxious guy who said NJNG did not know what they were talking about and he claimed he fixed it. Two days later the furnace rattled, whistled and popped. So again our heat had to be turned off. Then the warranty co had these two guys who didn't speak English, did not know where to look for the problem, and promptly said, "no good".I, in frustration went on my FB page, saw Brown's Heating, Cooling and Plumbing and wrote them explaining the situation. That SAME day, I got a response from Doug Brown who put me in touch with Paul Keator, who then came over THAT afternoon, and looked at it and agreed with NJNG....he told us we could have a new furnace in 2 days, which as of today has come true. Their quote and cost was even $1000 less than NJNG's quote. The techs came at 9am this morning, they were professional, courteous and very knowledgeable. Thank you to Doug for replying to my cry for help and for Paul and his help, and to the techs who came out today.....you all are great and you deserve an A+ rating.