This was by far one of the best experiences I've had when it comes to anything dealing with getting…read morework done to my vehicle. Had my TPMS sensors replaced and reprogrammed quickly and cheaper than the dealer all from the comfort of my home. Will only use this company from here on out when it comes to anything dealing with tires for my vehicles.

James is very particular when it comes to doing things right and is even more of a perfectionist…read morethan me! When I can call James and have him mount tires, balance multiple sets of tires, or service the TPMS, why would I take EACH CAR somewhere and WAIT... when James can come to the house and do them all? C'mon folks! If you haven't tried it, try it! Make an appointment and he takes care of the rest... Call now!

I cannot tell you how happy I am about going to this place. I stopped in at 7pm on a Wednesday and…read morewas out by 7:30. They had my tire in stock. They changed it for a very reasonable price. I didn't get talked down to. I was sure I'd have to take several hours off of work and I didn't. Incredible. Compare this to the last time I got tires when I was in New Jersey where I had to go two days in a row and waste 2+ hours each time on a weekday because they didn't have my size tires in stock. And I paid a lot more for them and didn't have the option to get used tires, either. Compared to that, this has been a breeze.

If you get a nail, screw, or slow leak in your tire, head straight to Mac's. I'm a repeat customer…read moreand they are expert specialists who do tire repair and replacement and do it well. This longtime independent black-owned business is a real asset to DC, and they make everyone feel welcome. Mac's even promptly provide personal online responses to quote requests. No upsell, no gimmicks, just friendly professional service with unheard-of 24/7 hours. Cash or debit card recommended to avoid a reasonable credit card surcharge. Great value, with tires plugged in 15 minutes or so (once your vehicle is "up") for under $30. Keep up the great work!

Unfortunately, had to stop by due to another flat tire today. I was having a bad day after my third…read morenail in a tire in the last 7 months. But truthfully I have had nothing but positive experiences at this business. Staff is personable and really works with you. They address the issue with, show you, and discuss options. They emphasize safety which is always appreciated.Will be returning in future, just hopefully not too soon.

If you want to get a tire thrown at you when they dont want mount them then come here absolutely…read morecrazy experience after 6years of doing business here i wont be back. Their excuse is the tires i provided were bad. Thats fine but your fireball employee screaming at a customer.... Not cool. Added picture is the tires they said was bad. Couldve just said no but no i get a tire thrown at me and cussed out honestly disappointed Tires were put on down the street in 5mins they inspected the tires and confirmed they are good. Either way could have said no instead of cussing me out.

Paul and his team did what others couldn't. They balanced my brand new LT275/70R17 BFG K03 AT tires…read morewhich are notorious for high speed balancing issues. That was amazing and I'm very thankful, but even better was the very friendly service, actually inviting me into the shop to watch the process. Paul explained everything about the tires and recommended better ones next time. And the workflow is interesting where you put your car in line and in my case they actually allowed me to drive my 10K lbs diesel camper van into and out of the shop myself. I really appreciated that. I typically do all my own maintenance to make sure it's done right, but may give some of to them because I watched them work and trust their expertise. I highly recommend Radial Tire in Silver Spring and will definitely go back for anything they're willing to do. I couldn't believe they did what others couldn't for only $20 per tire and mine are over 100 lbs each! And they're one of the few shops in the area that have very tall shop doors. Great experience all around. Thanks guys!

I had a bad experience with Mr. Tire in Laurel, MD and a friend suggested Radial Tires in Silver…read moreSpring, MD to solve the problem with my new tires and the replaced tire sensors that Mr. Tire had broken during my new tire install and after several tries, suggested I take my 4Runner to a Toyota dealer. I am including a brief description of the condition of the vehicle when I arrived at Radial Tire Monday (2/16/26) at 2:00pm. The receiving manager and I discussed the tire issues and history. I told him I had a service light in the dash that was saying a tire was low on air and they were new tires (vs the previous service light for sensors not functioning). He measured the tire pressure of all the tires and they were all at different psi (33, 34, 42 and 18). My vehicle was placed in a service line and I waited in a lobby for approximately an hour. Radial tires took the low tire off the vehicle and tested it for leaks and determined the problem was that a valve stem hadn't been correctly sealed, the tires were all fine. Before leaving the work bay, I noticed the sensor light was still on, so a retest determined the driver's front sensor was going bad and it was replaced. The service manager told me Toyota and Lexus have challenging tire sensors, that they can often get one sensor working and the computer will then say another good sensor stopped working. I left Radial Tire around 4:30, problems solved and paid for one new sensor and install. I've had several people tell me Radial Tire is the BEST in this area and they will have all of my business in the future and that of anyone I know. Thank you for resolving what was a time consuming, frustrating experience!! I'm so glad my friend recommended you!!

Needed new tires, an alignment, and an oil change. Weber Tire had reasonable prices and quick…read moreservice. They ordered the tires I wanted that afternoon, tires were delivered to the shop early the next morning and installed on my car prior to 11am.

New management!! Same quality. Most of the staff is there!!…read more Called ahead of time. Chris immediately opened a ticket up for me just from my phone call. 2 tire repairs on 2 different tires. Swift action. Patch or Plug. Chris found my existing information in the computer system all while en route. Good to go in no time. Complimentary coffee. Good people. I'll return for tire repair needs. No upsell on getting new tires. Verified tread still good. I'll get a quote with them when it's time for new tires. The best small business for tire repair in Northern Virginia!! Superior customer service. Price is fair!! I'll be back! Keep this subject matter expert team!!

From now on, all of my car repairs and maintenance will be done at West Springfield Auto Care!…read more They diagnosed and fixed my coolant leak quickly, honestly, and at a fair price. I truly appreciate their integrity -- other shops might have tried to sell me unnecessary parts or services, but Scotty and his crew were straightforward and trustworthy. Highly recommend!

Great guys; great service on the whole. I had a noise coming from the area near the serpentine belt…read moreon my 19-year old car. One of their mechanics was kind enough to just take a listen and see what he could make of it, free-of-charge. When I brought it back for a more thorough diagnosis, they identified the problem (timing belt rubbing slightly on something due to tolerances that are too tight; addressed in a manufacturer's technical service bulletin from 15 years ago). It would have been a big job and a bundle of money to fully resolve the issue. Ultimately they (Brent) advised me to just let it go and keep an eye on it because it's not a "catastrophic" issue. Honest and much appreciated advice. That said, I also had another less satisfactory experience before this. Had a slow leak in a tire, so brought it in for inspection. They had a young (teen-aged) and probably less experienced mechanic patch the tire for me. He kept looking to the older mechanics for guidance, which didn't instill a lot of confidence. Sure enough, the patch ended up failing while I was on the highway. In the end, I had to replace the tire. Upon inspecting the old tire, the folks at the tire shop told me that the puncture wasn't close enough to the middle of the contact patch, but rather on the outer part of the tread, too close to the sidewall to be safe, which meant that it should've been immediately replaced, rather than patched. So, just make sure that Brent and/or one of their more senior, certified mechanics is taking care of things and you should be good!

Scheduled an oil change and state inspection for 8am. I like…read morethe friendly neighboorhood feel of this business. They are always pleasant and make me feel like my business matters. I was all complete in 90 minutes and back on the road......awesome!! The price was fair, and the work was good. I will continue to use this service facility.

I brought my car in for a standard oil change. This car had been my grandmother's grocery getter…read morebefore her passing, and hardly had 15,000 miles on it. It is in practically new condition. The attendant took my keys and said it would be about 40 minutes to an hour. About an hour later, I got a call saying the car looked great, everything was in good condition, but they did recommend that I get a brake fluid exchange. I definitely raised an eyebrow at that comment because you usually only have to replace the brake fluid every 4-5 years, and certainly not on a vehicle with less than 45,000 miles on it. I declined the offer. Again, I was given an estimate that it would be about 45 minutes for them to wrap things up with my car. Seemed like a long time to wait for an oil change, given I had dropped the car off when they opened and they already had it for an hour, but I gave them the benefit of the doubt. An hour later, I came into their office to pick up my car, only to be told that it wasn't ready because they were waiting on a part to be delivered. At this point I was really scratching my head, because I wasn't getting any work done on the vehicle, just an oil change. I was informed that "whoever had previously changed the oil had stripped the oil cap, so it needed to be replaced." I was definitely skeptical of this, because I knew the car hadn't been leaking oil, but I asked for an estimate for when it would be ready... they couldn't provide me with one. I left for a second time, now wondering why this issue wasn't mentioned when I received the phone call saying everything looked great with the car. Another hour goes by and I finally get a call saying my car was ready to pick up. When I paid for the job, they charged me $88 for a full synthetic oil change, which I did not request, $7 for "disinfecting the interior of the vehicle" which was CLEARLY not done, as well as an extra $18 for the replacement oil drain plug. With labor included, the total came to $130, for what should have been a simple oil change. While I was honestly expecting the price to be high, I have NEVER paid over $60 ANYWHERE for an oil change. After paying for the work, I asked if I could have the original oil cap so I would know what to look for in the future should I have this issue again. When the attendant handed me the cap, it was obvious that whoever tried to take the cap off at Brown's garage had mangled it with the wrong tool. There were fresh shards and flakes of metal around the top of the cap, while the threads were completely intact. If the attendant had been telling me the truth, the mangled bits of metal would have shown signs of aging or discoloration like the rest of the cap, instead of looking shiny and freshly torn up. I've included a picture of the oil cap for reference. I absolutely should have read the reviews of this place before giving them my business. It seems as though their company policy is to not take ownership of mistakes when they happen, upcharge their customers for services they clearly do not need, and then have their owner reply to negative online reviews by making excuses for their employees. Maria, I know you are reading this, and I can already tell you that I have NO intention of communicating with you over the phone about the services your shop has provided. If you are truly concerned about the integrity of your work, stop trying to make nice with customers who put you on blast on the internet. Your time would be better spent reading about business ethics, and owning up to mistakes when they happen. Update: contrary to the business owner's reply, I never received a "digital report" of any of the services that were provided, and I actually was waiting to receive one before writing this review. I know the "digital report" is standard practice for this business, which is how I've been fleeced into paying for extra services in the past. Since I haven't received any before/after photos of the work that was performed, I stand by my original review and suspicions that the damage to the oil cap occurred when I brought my car in. Sidebar: regardless of what kind of oil change I had performed in the past, a standard (aka conventional) oil change is NOT the same as a full synthetic oil change. I requested a standard oil change, but was upcharged for full synthetic. While this may be the regular operating procedure at Brown's, if you go to any reputable auto service shop and request a standard oil change, they will give you a conventional oil change, or at least clarify what type of oil you want before performing the oil change. TLDR: if you want quality service and accountability, this ain't the place. Never again.