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    West Springfield Auto Care

    4.5 (59 reviews)

    Services - West Springfield Auto Care

    Auto engine repair

    Auto general diagnosis

    Auto no-start diagnosis

    Auto noise diagnosis

    Auto pre-purchase inspection

    West Springfield Auto Care Photos

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    7 years ago

    I've been taking my wife's Ford Excursion to Mr. Kim for a few years...great work at a fair price!

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    Page 1 of 2

    Ask the Community - West Springfield Auto Care

    Review Highlights - West Springfield Auto Care

    Brent is very helpful at the front desk and he makes you feel like he really cares about you and your car.

    Mentioned in 9 reviews

    Read more highlights

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    People searched for Tires 7,747 times last month within 15 miles of this business.

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    Cardinal Plaza Shell - This is what they are supposed to look like Thanks so much. It isn't easy to get out with the back tire in the way.

    Cardinal Plaza Shell

    (119 reviews)

    I've been going to Cardinal Plaza Shell for several years now, and they've consistently delivered…read morethe best service I've ever experienced at an auto shop. Whether it's something simple like a state inspection or more custom work on my various vehicles, they always take great care of me. One of my favorite things is their text message updates--it makes the whole process so much easier and keeps me in the loop without having to call and check in. What really sets them apart, though, is the personal touch. Every time I walk in, they greet me with a "Hi" or "Good morning"--by name. It genuinely feels like my service center, not just some random place I take my cars. That kind of consistency and friendliness is rare these days. Highly recommend them for anyone looking for honest, reliable, and personable auto service.

    10/31/2025: DISHONEST RIP-OFF BUSINESS…read more My wife brought here car in for a simple annual inspection. They failed the vehicle for a cracked tail light lense (see attached photo) which was very minor and has passed for years. There was no water or dirt inside the tail light, all the lights functioned perfectly but most importantly there WAS no holes on the plastic lense until we brought it there; at which time magically a new hole appeared when there never was one. They told my wife the "entire rear assembly on the car needed to be replaced". Of course she shares this information with me after the asshat who works at Cardinal Plaza Shell Station told her it would COST $847.67 to replace it (see attached photo of the estimate). The part from a DEALERSHIP is $300.00. You mean to tell me it costs $547.67 in labor to replace a tail light which consists of four screws and a few light connections?! AVOID this "generational family run establishment" and take your vehicle somewhere that has integrity, doesn't try to take advantage of people especially women.

    Virginia Tire & Auto of Springfield

    Virginia Tire & Auto of Springfield

    (276 reviews)

    I had a flat tire and was completely flat barely making it here right before closing. Chris the…read moremanager was outstanding and completely put me at ease. He came out right away to take and look and told me my options. My car was back on the road in less than 45 mins with no appt. Chris also explained other services and I will now be going back for breaks and rotors as I did not know they also offered these services. Thank you so to Chris and Brandon for all the hard work.

    After reading some of the reviews I was hesitant to go back to Virginia Tire & Auto. I had been…read morethere many years ago. Due to convenience, I made an appointment to get four tires. The car was taken into the garage within 10 minutes of the appointment time which I was pleased. The job took a little longer than the provided time estimate. Which happens at most shops. My issues began at checkout when I was provided the invoice and noticed a $350 tire plan. I asked the customer service person if he was going to let me know that he added the protection plan. The response, "Oh I thought I mentioned it". Typical used car sales man tactic. Then suddenly the car needed an alignment. The rep threw down on the counter and alleged document which showed the tires out of alignment; however, he didn't even try and explain what the form said just began to tell me I needed it. I was still aggravated about the protection plan, so I told them to give me the keys and I drove away. The car drove perfect and didn't need an immediate alignment like he tried to upsell me. I don't mind the upsell if it is done in a professional manner. This felt shady and I wasn't sure I believed him. The new tires are great and I am happy with the installation. If you decide to go here pay close attention to the final invoice.

    West Springfield Auto Care - tires - Updated May 2026

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