This was a takeout and boy was I upset when I got the food home. For one I asked for broccoli and was given overcooked mashed potatoes. I ordered riblets, and they were not cooked all the way. The fries were cold. I am just not happy today about Applebees. This is definitely one of the reasons my family seems to decline when I want to come here. :-( DISAPPOINTED customer. read more

Applebee's Grill + Bar - American Near Me - Fayetteville, Georgia

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First off the customer service wasn't the best. Our server was rude and ignorant. Then when we simply asked for a different salt since the one at our table was sticking together and not coming out, she rolled her eyes and overall was not attentive. As we were trying to ask her for the bill she was also too busy playing in her hair. Which is unsanitary for a food establishment. Then there was water on the floor...The ceiling was leaking. I assume thats where that puddle of water came from. Though im not sure how that much water got on the ground in about a good hour. And lastly most of the food we got was bland, specifically the broccoli, mashed potatoes, and salmon. I expected more but what can i say. read more

Our waitress seemed completely out of it. She mentioned that she was tired, but her behavior didn't come across that way. She barely spoke above a whisper throughout our entire interaction, making communication difficult. The worst part of the experience happened as we were leaving. The manager followed my group outside and accused us of leaving without paying. He claimed our waitress told him we had skipped out on the bill. Before even checking our table for a receipt or confirming the situation, he started taking pictures of my license plate. Overall, the entire experience felt uncomfortable and unprofessional. The atmosphere was very off-putting, and I wouldn't recommend dining here. read more

5225 Ramsey St Fayetteville, NC 28311 Service and food were fine. Portions a little small but all ok. then while the food was being served, flies appeared. They pestered us throughout the meal (yes we were inside) until we left. We often give second chances, we will not in this case. read more

Food is great, regular Applebees. But the bartender is very rude. She is always here, light skin, tattoos, Idk if she is a manager but she tried to tell me my food wasn't cold when it very much was. Argued to get it sent back to the kitchen. Another server helped. read more

The place barely had customers so we thought we could get in and out without a hassle. The bartender stayed on the phone. Drinks were forgotten and food order wasn't right. Never again! read more

The appetizer was good but the adult drinks were watered down. The service was okay & we didn't have to wait.

Went in the middle of the week. Not busy or crowded. Party of 5. Food was very slow to come out. I received half of my order and then received the other half 10 to 15 mins later. Safe to say the first half was cold by the time I got my complete order. My party food didn't come out at the same time even though multiple servers were sitting around when they could have helped. The remodel is nice but the service should've improved also. Disappointed with the Fayetteville location. read more

Let me start by saying I have NEVER gave a 1 star review.... I stood at the host stand for 8-10 minutes (it was not busy at all, 4-5 tables all seated and food out). I ordered food,app and drink all at once. It took my waitress 30 MINUTES! 30 MINUTES to bring my drink... not a water or anything. Just a casual "it's coming" every 6-10 minutes. The food arrives and I go my drink? She had completely forgotten. Then after eating she requested I follow her to the machine to pay (behind the wall where guest definitely shouldn't be) she had be to assisted twice just to print my bill. I have never been requested to follow the server to pay... so upsetting because I actually like Applebee's but I will NEVER come to this location again. THE WORST experience I have ever had. read more

I waited 30 min on my curbside order to be brought out called twice to let them know I was still waiting she didn't tell me they're bagging it now. Not even hot. You wonder why they got a low score read more

Stopped by for Sunday dinner. After taking our order, it was 15 minutes before we even got drinks. Waitress never smiled or talked with us...maybe she was having a bad day. They were out of the spinach artichoke dip we ordered. Bar was loud and boisterous. Would NOT recommend this Applebee's... not a good representation of this franchise!! Most are good.... read more

This is a ghetto place I can't call it a restaurant. No manager no host half the place empty and still a 30 minute wait if you and stop a staff member as they walk pass you standing by the door. The staff is rude with terrible (service) if you can call it that. This place needs to be closed by the county. read more

We visited this restaurant on Feb. 14th with another couple before heading to a concert. When we entered, there were people sitting in the waiting area. We stood there for approximately 15 mins before the greeter came up (she was sitting nearby folding napkins/utensils); we had to go over to her and ask if she was the greeter because additional people had started to stack up at the door. We were told it would be 30 mins before we could be seated, but there were several tables opened that needed wiping down. We went to the bar instead. Once seated, it was another 15 mins before we were recognized and Millie, the bartender, asked for our drink order, which took forever to come because she was too busy talking to the other staff member behind the bar and other customers as well. The drinks finally came, but mine was a little weak. I mentioned it to Millie, when I could get her attention, and she indicated that she put the same 3oz amount of liquor in my drink, but it tasted more like water. We ordered our appetizers/food, which came out about 20 mins later. Other couples at the bar had to ask for straws, utensils and condiments when their food arrived, which was ridiculous! It's been awhile since we've visited the restaurant and soon realized that the lack of service and attention to detail hadn't changed much, which is the reason why we'd stopped eating there. The last time visiting was about three years ago. I honestly don't know why they're still open and need to be shut down because it's the WORST!!!! read more

Havent been in years. A little slow on getting our first visit from our waitress. Turns out she was doubling as the dish washer. Life & times after covid & rude 'marjories' & great resignation & the need to make more than $7.50 an hour to live. After we got our order in it all went well and server was friendly & attentive. Food was good... You know, Applebee's (chili's, ruby tuesday, etc quality) Thai salad needed extra dressing brought. Steak was much better than expected! read more

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HORRIBLE!!!!!!!!!!!!!!!!On yesterday 07/25/2025 my daughter and I visited this location for the 1st time. First of all, it smelled, the table was sticky and felt like it was cleaned off with a dirty rag. Secondly, the hostess had long braids, waist length to be exact, where the briads toched the plates she was serving. Third, the chicken from the chicken parmesan was not only dry buut burnt that was covered up by sauce. I made the waitress aware and she just shrugged not offer another one or to take it off the ticket. Fourth, they charged me 8 dollars for 2 orders of waffle fries, that was substitution for regular cut that was out of stock. Fifth, not only they're out of French fries also take out boxes. GGGEEEZZZ!!! read more

Not sure what is going on with Applebee's as a whole, but we held out hope for this location for a pre holiday dinner with the family. We were seated but waited over 10 min for a drink order. The restaurant was not busy. Less than 50 percent full. The drinks came, and they ran out of tea and were making more. Our Cokes were Diet Coke and we had to send them back. We waited, and other people were seated. One family got up and left. They brought sweet tea instead of unsweetened tea and we had to send that back too. We placed an appetizer order, and a couple of our dinner entrees, they were out of. No salmon. We told her we would just have our appetizers and bring the bill. Still disappointing after all this time. Will not return. read more

I always have a really good time dining at the bar at this Applebees. The bar host (Kim) and the customers are always friendly and engaging. Upon my first visit -I ordered the salmon and pasta. The dish was really good. Upon a second visit-2 weeks later- there was hair in my salad -I ordered another dish and took it to go and threw it away as I was concerned about the hair in my salad. I returned three weeks later and ordered the boneless wings (I use to love their boneless wings). Although, I was having a great time at the bar the wings were cold and hard and they ruined the moment that I was having at the bar-engaging with others. Additionally, they gave me a plastic knife and fork that could not penetrate the boneless wing. Since I cannot drink without eating, I didn't complain but I can no longer continue to support this establishment. read more

I had to wait an hour past when they said my food would be ready. I attempted to speak to the manager and he just made excuses and offer zero resolution to fix the issue. He was rude as short with me. Go to any other applebees this one is complete garbage. And everysingle one of their tables is sticky even after they clean it read more

Hubby took me here for a quick bite to eat. I only had 1 hour during my sewing retreat. We approached the host stand and were seated within seconds, but getting our food in a timely manner was a different outcome. I kind of knew what I wanted, and so I ordered the grilled salmon, whereas hubby ordered the chicken quesdillas, which was an appetizer. The server did apologize for the delay, but I hate to eat when not everyone seating doesn't get their food at once. My food was hot, which was good, but the broccoli was way too salty but I made sure to drink of fluids. I guess every Applebee's locations is just meh and could use some TLC. Peep some of the photos. read more

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From the moment we walked in the door,and had to wait to be seated, not because a line, no one to seat us. It was hard finding a booth because several still had dirty dishes. The one we hot had something on the seat and to be cleaned again. Service was slow, our server doubled as the bartender. It gave us more time to enjoy the dead bugs on the window sill. The food was ok. read more

The "good" was our server Sosa and the General Manager David. Our party of 7 was the only ones at the booths at first. Our server came over and she was nice. The orders came out pretty fast. My fiesta chicken was nothing like it used to be. The server checked with the kitchen and they told her that the cook was new and the experienced cook would redo it. The next fiesta chicken was better but not what it used to be still. The G. M. Checked on us on how everything was. I told him that my 2nd order was ok but still not what it used to be. The G. M. brought me a 3rd fiesta chicken to take home. Bottom line is they tried but I won't order the fiesta chicken again. By the way, a few other customers were seated and the new booths are nice. read more

Food here us always good, and the atmosphere is extremely nice and warm , The service has improved in recent months

Service and food slow. Not many here at 1:30 pm, but should pick up. Not sure if I will come back but food is ok.

First off, let me start by saying we never got a chance to eat. We walked into the restaurant. It felt like it was below zero we sat there for 30 minutes. No one came over to offer us water. No one paid attention to us at all until we got up and walked out after 40 minutes of sitting there read more

Awful customer service. Does anyone even work here? I couldn't be served for over 10 minutes before I had to in the back to find someone. Don't come here. read more

The place seems old and run-down. The beer was flat, and my honey chicken tenders with mac and cheese was disgusting--they drenched my whole plate with honey sauce. I would never visit or refer anyone to this location. Unless this place gets a makeover, please know you've been warned. read more

I'm done with this Applebee's! The last three times I've ordered their Orienal salad, the crispy noodles have been very stale, throwing off the taste. The last two times I ordered carry out, and I had to wait a half hour after the promised time. And all three times I had to remind the server that it comes with a breadstick. And I drove 20 miles round trip for the salad. This store is understaffed and dirty. I will not return. read more

Came here for a birthday and everyone had to leave and get food from somewhere else because we found hair in our food and they gave us cold food I never seen no honey pepper chicken i so mad read more

great customer service from Shay an great music the vibes was great not ghetto at all

This is my twin granddaughters favorite restaurant; so we decided to take them there to celebrate their 12th birthday and man it was awful; the waitress was kind & attentive. We had a party of 15; 4 was kids: We arrived between 6:15 & 6:30pm and we didn't get our food until around 8:30 OR 9:00pm: I asked for the manager(Darrell) he approached the table with his head down; speaking in a mumbling tone; I asked him to look up and speak up; he began stating that they're busy as I looked around the dining room they only had about 8-10 tables full; I told him that's not acceptable. One of my grandkids didn't receive his meal until about 9:30-9:45 pm which we had to get it to go. The whole experience was terrible. Darrell (Manager) did comp a percentage of the food. Oh, I forgot to say: The cooks was all on smoke breaks at the same time: I know because one my guests smokes and she were smoking in the back where they were. Darrell needs training in customer service or maybe he need to find another line of work in another field. I am very disappointed. read more

Alright. Here's the thing. Yes, the staff seems like they want you to die. Or at least that they wish you weren't there. Okay. I get that. I'm assuming that they're most likely incredibly understaffed and that the waitstaff is working long hours, and likely people are tipping less generously than they might otherwise would during this time of uncertainty. I respect that the operators are trying to keep it running. They certainly need a little sprucing up, and I think all the problems they seem to have could be resolved by bringing on new staff. But, as we all know, people don't want to work, in spite of the incredible availability of well-paying jobs. Support your neighborhood businesses and support the ones who show up. read more

Applebee's Grill + Bar - Dining area - American Near Me - Fayetteville, Georgia

I've been here a few times, the food is decent and so is the service. I actually walked out tonight, the bartender and manager thinks it appropriate to blast the touchtone jukebox to full blast. I've been to clubs that the music wasn't as loud. read more

The customer service is HORRIBLE, food came out cold. Bartender had an attitude, took forever to make one drink. Waiter was cool and helpful he did his job. No silverware, DONT GO! read more

My wife and I had dinner here on 9/17/22. Her and I were on the road heading to a movie and decided to try a nearby Applebee's. After asking Sori for the nearest one, she gives us this location that only had 1.5 stars. We decided to risk it, honestly, 1.5 stars? Walking in, there were several booths and several couple's tables to sit at, but the host insisted we wait at least 10 minutes to be seated. Awkward enough, we waited. More couples started to come in. They were asked to wait. Before long, there was a waiting line of people waiting, plenty of places to sit. After being seated at a booth, our waitress was gracious and served our drinks, had our appetizer, and our meal. My wife ordered steak penne while I had an 8oz steak. Her pasta had very runny sauce like it was too much milk added and both of our steaks were like rubber. Our waitress was very kind. We didn't tell her about any of our disappointment. We just had our dinners and dessert, and was on our way. We love Applebee's but seems this location really dropped the ball pretty badly. read more

Haven't been in years. The food wasn't bad they were a bit short staffed but them having a touch tunes made everything better. I played music and had a good time. I think everyone was having a good time as there were all dancing in there seats and asking who the Dj was lol. I would go again. read more

I go in every Friday! Nice folks serving and always consistent food! Quesadilla is my favorite!

Service sucks sat there for 20 minutes to get drink order ..was not busy .servers just walking by not even acknowledging us as a FAMILY of 4 sitting here.. the people at the bar was so loud and cussing like dropping the f word repeatedly .. people were getting up and leaving ..still not one employee said anything to them about the noise .. im still sitting in the booth as I write this review.. as I sit here with my family listening to the drunks at the bar I can't even enjoy my meal that I'm still waiting on because of the incompetence of the staff and the manager .. its suppose to be a family restaurant .. read more

Had a good time, we were a little frustrated with the food taking a longer than average time to come out and the waitress taking longer than usual to bring stuff like sauces and such out. Other than that, it was great read more

They forgot my side order of broccoli. Also, "curbside pickup" does not apparently mean "curbside pickup". Waited about 10 minutes outside only to learn that you have to go inside to pick up your food (there are are signs telling you this, but they're all located inside.) Least I got a little look at the inside, nothing to write home about. read more

Worse food ever !!!!!!!!!!!!!! Mash potatoes is running like water And the steak is bitter and taste burnt!!!! read more

Applebee's Grill + Bar - American Near Me - Fayetteville, Georgia