I ordered a meal car side to go, had to go in to get it myself anyway. Several servers walked past me without so much as eye contact, let alone asking if they could help me, manager included. My order was wrong, and they gave me Alfredo sauce instead of the cheese dip. Cheese dip is considerably more expensive. I went back inside to ask for the cheese dip, manager comes out and tries to make me feel stupid, explaining that the cheese dip isn't yellow, it's white. I told him I knew that but I also knew what it smells like, and THAT was Alfredo. He goes into the kitchen and makes me wait another ten minutes do that the rest of my food gets cold waiting in the car. Comes back with more Alfredo sauce, telling me that he made it himself. I wanted to open the container and smell it, but the way he held onto it, it would've been a tug of war. Get out to the car and taste it, yep, definitely Alfredo sauce. Won't be going to this location again. I understand there are supply chain issues right now, but if you're out of something, just SAY SO. Don't lie and charge me extra for the item you don't have. read more

Never again will I come to this location. I had a cousin come from Cuba with an ID and just because they couldn't recognize it they did not allow him to buy a drink. The man is 68 years old and even the manager Nolan said that it would cost him his job. Even though his ID clearly stated his date of birth in 1944. These people will never as long as I live come to visit this place again. If you are a tourist -- don't ever come to this place because you will get discriminated against! You are NOT welcomed here. I promise that this will not end here. I will put this to the governors office and to the Better Business bureau for pure 100% discrimination. Thank you Applebee's for showing your true colors that only spell one color which is white! Good riddens! read more

Brought my team here for a team luncheon and wasn't pleased with the overall service. Carpet @smelled like mildew and service was extremely slow; almost an hour before entrées were brought out. What was intended to be an hour lunch stretched to 2 hours. read more

Worst dining experience ever. The bartender was on the phone it seemed like forever, got eye contact and she held up one finger and turned her back. My companion had to wait to send her drink back because it was prepared wrong. Went to a booth and the waitress had attitude plus, served me something that I didn't order attitude really sucked after that read more

What was I expecting...? Too much obviously. Dry burgers & pre-made microwaveable tasting food is the American staple taste of the food here! If you're in the mood to pay too much money for below avg. tasting cuisine then you've found the place!! read more

I normally don't bother reviewing chains. But why not... Applebee's is more known for being the place that's open late in the neighborhood to drink at. The happy hour drinks are always two for one. The appetizers are half off during happy hour as well. The appetizers are descent. The new burgers are definitely the best things on the menu. They are worth eating. Applebee's is usually clean and consistently the same. Not my go to spot, but they are open late and they are every where. read more

Warning....I don't know about this place. I went in with my family and had to wait for them to clean a table. While I was waiting, I noticed their health inspector rating was an 81....and then I saw the word rodents on the inspection. It was at that moment that we ran right out the door. No thanks! read more

This is the worst restaurant I've ever been to. I've eaten here many times in the past but this is my last time eating here EVER! The service was beyond awful. When I first came in there was no one to lead me to my table even though the restaurant was practically empty. The food took forever to come out of the kitchen and when it did it wasn't hot at all. It wasn't even warm! It was room temperature. The fries were the only things they didn't mess up on, but the amount of salt and seasoning on it made it inedible. My quesadilla burger was cold and had pinkish spots while my brother's ribs were hard and possibly over cooked. Instead of good juicy "fall-off the bone" baby back ribs it had to basically be torn apart making a 'crunch' sound. It was disgusting to say the least so this is going to be my last visit. I wouldn't feed that meal to my dog. read more

I used to frequent this Applebee's a lot and never had a problem. The staff was always friendly and the service and food was always prompt. One night last week a friend her brother and I took a seat at the bar in this Applebee's. Towards the end of our meal a ROACH proceeded to crawl across the bar. REALLY! At that point we didn't want anything else to eat or drink. We told the waitress and she went to grab the manager. Before the manager came over he was busy refunding a different customers pick up order at the end of thwho saw the same roach and no longer wanted his order. When the manager finally arrived to help us he nonchalantly said "OK" after we proceeded to tell him what we saw. He never apologized and said he would call the exterminator. Before walking away I asked would there be no compensation for our meal since we weren't going to finish. He stated he couldn't refund because we had consumed most of it. Understandable,but I wasn't looking for a full refund. Sympathy would of been nice, but he acted as if he had heard our story many times. We ended up getting 10% off our bill and vowing to never return. read more

I stayed at the Best Western Inn & Suites next door for a couple of days and did not visit this Applebee's because of the bad reviews. I had to stay over another night and walked over for a quick snack. It IS an Applebee's, which I expected. The food was good and the service was GREAT! read more

The service was HORRIBLE! We were there an hour before our food came out and it took the manager forever to come out after asking for him several times. The servers hands were tied in the situation and basically told us they tried to get management and they ignored the request. The table beside us had the same problem! The restaurant wasnt even that full. When the steak came it was well done and we asked for medium, second attempt...still well AND the onions was burnt! I would not recommend this restaurant EVER...not for the food quality but for the customer service. The manager could care less about the food or customer service. read more

Came out to have a drink and lunch after a long week. I walked in the restaurant and since it was only me I chose to sit at the bar, when I approached the bar the bartender seemed extremely annoyed, her greeting to me was horrible, I stayed she practically threw the menu at me. When I approached the bar I was the only guest. 4 guest were served drinks ahead of me and I watched a to go transaction be done as well she even made refills for other guest and never said anything else to me. My appetizer was served before she asked my drink order... She never once asked If I wanted a drink but threw the napkin and straw in front of me. Karen I don't know what it was about me maybe it was my Bantu knots I don't know thanks to the other employee who came out to bring my appetizer he took my drink order and made it for me. Maybe Karen the bartender could take some notes from him! read more

I can see why this spot gets bad reviews. Service was lacking and good was just ok. Didn't get asked for s refill until I was practically done with my meal. Not greeted by a host when we walked In. Good thing I like the menu. But i probably won't be back for food. Maybe drinks. read more

Tasty grilled chicken oriental salad. Service a bit slow. Bummed their to go cups were only smalls, like kiddie cup.

Service was horrible from the management to the wait staff. Awful experience for such mediocre food.

This is the worst service ever. This restaurant is the worst i been to in McDonough. My sister ordered a burger well done and it came out pink and cold. I ordered babyback ribs and it came cold and seemed like it hadnt been served for days. This restaurant is a no-go. read more

Went here for my birthday, had a pina colada, that was pretty good. The spinach artichoke dip was great as well. Waitress and hostess were nice, and that's the last good parts. Crosscut rib appetizers were drenched in so much BBQ sauce that I could not taste the meat. The riblets platter I ordered was rang up as a crosscut rib platter, why because its actually the same thing. So no longer do they have the actual riblets platter. Oh and they were as soaked as the appetizer almost, could barely taste the meat. read more

Applebee's Grill + Bar - #Birthday food @ #applebees - American Near Me - McDonough, Georgia

The health inspector needs to check this place out. The water is was trying but had little help getting food out. My wife got the salmon and 3 hours later was throwing up. Can't tell if it was her meal of the spinach dip. The blinds at our table were broken on onside and haven't been cleaning in a long time. Then I looked up at the air vent. Clogged with dust, behind the blinds is dried food splattered on the windows. And my meal has been repeating on me for several hours. You should avoid this location. read more

I'm giving it one star because there isn't a zero star option, literally as soon as I left my stomach started hurting. This was my first meal of the day which was at 11am ish. I didn't leave until 12:45pm. All I ordered was a house salad with the vinaigrette dressing and the tomato basil soup. Clearly I had food poisoning because I'm literally rooming with my bathroom. This is my first time in a very long time coming to a Applebee's and this just made my decision to not come back. read more

Worst customer service. There was no hostess when we walked in the door after a few minutes she finally came and asked us how many. She acted annoyed that we were even there. There were several tables open but she told us we would have to wait, so we sat down and waited to be called. A party of six walked in right behind us and we're seated immediately. When I asked her why she seated them first she said I don't know. We left and I will never go back!! read more

Out of the three Applebee's I have been to in the past year, all of them have had the worst service of any restaurant I have been to. Either the cooks don't know what they're doing and mix up orders, the waitresses are socializing and twerking in the aisle more than they are serving, or the food is poorly presented and not worth the money. How the franchises in Griffin, GA, McDonough, GA, and Arlington, TX are still in business is beyond me. AWFUL AWFUL AWFUL experiences. read more

Bad management. When I tried to get help from the manager she simply put her hand up and looked away from us and kept walking. So rude especially coming from the manager!!! Also the food takes a really long time to come out but that was not what made me mad read more

Clean and pleasant atmosphere. We both had a chicken chopped salad which was quite good. Service was prompt and very pleasant. A little hard to find as its not visible from the way exit. Would defiantly return when again in the area. read more

We stay near this restaurant and eat here every night we are in town...we have not been disappointed. The bartender broke a glass in the cooler....pulled out big pieces....and continued to load the cooler. Being in the industry for quite a few years, this is completely unacceptable. The negligence here is silly. read more

The bathrooms were disgusting and smelled like a homeless camp at 10:45 am on a Sunday. Which means they were never cleaned from the night before. The salad they brought my wife had frozen lettuce. They brought another salad long after everyone was finished eating. Then brought the ticket with both salads on the ticket instead of comping the salad. Have been there in the past and it was fine. This trip was so bad won't be back. read more

Do not eat here. I thought Applebee's had a great reputation but not this one. This place is dirty and dark. They keep it poorly lit because they don't want you to see how nasty it is. The coffee was disgusting, soda was nasty, I felt like I had a soar throat after the first sip. We left before we got our food, no way I was going to risk eating here. Gross! I should have checked the reviews. Customer service was also lacking, the waitress made you fell rushed, dress was not classy, I don't know why anyone would go here. read more

Service is always bad. Our waitress forgot about us and we never got our food we waited over 45 minutes while our kids were un patiently waiting. The manager covered our meal and offer to cook us a meal which we took but waited another twenty five minutes to take it to go and eat at home. Want go back. read more

Worst Applebee's we've ever been to. Server didn't offer refills on drinks and the entree my husband ordered was terrible. Would have been better off at McDonald's nearby. read more

I have nothing bad to say! I loved how fast we was greeted and seated. The food was amazon

Do not eat here first the health score is 81 which I should have checked before sitting down. But my main complaint is the wait I waited forever to get my food and when it finally came it was COLD not warm but cold and when I asked for thw manager she wouldn't even let me speak bas customer service bad food read more

There is very good service provided, of course when busy some things are delayed. Most of the time the food comes out just on time. Always always have good food and have never had something wrong with my order. Overall good service and personable employees. read more

Beware of the all you can eat. The waitress and the cook behaved like they bought the food and we were not paying guest. We waited 25 to 30 minutes in between the all you can eat entrees. The first time out we received fries 30 mins later the cole slaw, 30 minutes later we got our shrimp 4 warm doughy, and overcooked(no fries or cole slaw) , The chicken tenders took 45 minutes and she gave us (2) with no dipping sauce never even asked. We spoke with the manager about the slow service, he did nothing but continued to stand near the bar, doing nothing. Choose another Applebee's to go to, the meal was horrible and the cook and waitress acted like we were going to sell the food. The waitress said we could only have our next order after we had eaten the first SMH very upset with this kind of service. Oh don't let me forget we never got drink , or a water refill. The advertisement show fries and coleslaw with each meal. Don't hold your breathe you won't get that... read more

This location is not good at all. People are nice; food is horrible. Applebees used to be great. Now, I just truly hate I wasted my money. The silverware is filthy; containers with sauces were filthy. Food served barely warm. Save your money....for real! read more

I placed a carside to-go order online and was told my food would be ready at 8:44 PM. I arrived at 8:50, parked in the appropriate space and waited. At 9:05 I called because I never received an email confirmation from the restaurant and wanted to make sure my order went through. I called, they confirmed they received my order, and I asked about the status of the order. Mid-sentence I was rudely told "it's cooking." I waited until 9:31 before calling again. This time I was told "well come inside, I have about 10 to-go orders sitting out." I go inside the restaurant, they bring my food and I ask to speak to the manager. I'm at the point of tears because I'm frustrated. The manager nonchalantly explains that this happens all the time with online orders and says she's sorry. She doesn't offer anything to accommodate my wait time or anything. Another customer next me said he waited an hour for his to-go order as well. His food was cold, so he asked to speak to manager. I waited with him. All of a sudden the manager could not be found. He waited another 10 minutes. After listening to the manager nonchalantly address his concern too, I walked out feeling defeated. Applebees' customer service has not made me feel valued as a customer at all, and I cannot see myself eating at this location or any other location ever again. read more

I'm only giving this 2 stars, because my husband and I went there for dinner last night. I ordered a steak and he ordered a burger. The food was decent and the staff was amazing. But. On the drive home, something started to feel wrong. We haven't been able to leave our bed since we got in it last night, aside from getting up to be sick. Needless to say we both had to call out of work today, and that is absolutely ridiculous. I would not recommend this restaurant to anyone, unless they wanted food poisoning. read more

Had a very bad dining experience today. After we got seated and placed our order, a group of soon to be employees and the restaurant manager came and sat at a table behind us. They were doing an interview of some sort. That wasn't even the big problem. We had two girls dining with us and they were talking about boyfriends moving in and how long they've been together. That was very unprofessional. Make matters worst, in the middle of our dining an employee walked around the restaurant with a burger in her hand and started eating. Never seen that happen before. I know you have to eat but I'm sure there's an appropriate place for that. read more

Patronized the establisment for an evening meal. Staff was attentive and punctual. Food was excellent and came quickly after ordering. Service was exceptional. A great dining experience. read more

Just ate here. Sat in the bar area. Jaron was very nice. He was our waiter. I am vegan. I perplexed him with the question of vegan options but he went and asked the manager and came back with a very delicious option which was super nice. Everyone else's food at the table was good. read more

Slow service and horrible food...we will never be back. Don't waste your time here...I cringe to say this, go to waffle house before here...it's that bad! read more

Horrible all around. When we walked in, there was no host/hostess. We stood there for 10 minutes waiting on someone. Finally asked a server, not once but twice, for help, she said someone would be with us soon, mind you the place isn't even half full. Finally I went to the kitchen and asked for a manager. She got us seated quickly but the disappointment continues. The service was slow and when we finally got food, it was warm and mediocre not to mention not every ones food was served at the same time. Huge disappointment! Absolutely will not go back there! The atmosphere was dull and unappealing ( Ive been to more delightful funeral homes ). The sad part is, Applebees used to be a great place to frequent but has definitely lost any and all class it ever had. read more