The moment I walked in I noticed how dirty it was. Not even trying be rude but as someone who works in the food industry it's just crazy to me. There was hair stuck to my plate. was it worth 114$ No. never going back to that location read more

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They packed my order like this and didn't even seal it. Order was placed June 11th 2026. Terrible. Guess I won't be ordering from here again. read more

Applebee's Grill + Bar - American Near Me - Mechanicsville, Virginia

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A friend and I stopped by the Applebees in Mechanicsville Va. The service was excellent! Food was hot, quick and with a smile! Jeania was great! I told her it was my friend's birthday and she brought out a hot fudge brownie It was a great experience! read more

On a trip to meet up some family members- we decided to dine at this location. Immediately upon entering I could feel the vibe - like a burst of positive energy & enthusiasm music was playing and thumping - from the hostess to the managers to the server- just a Cracker Jack experience- there were a crowd of people- several at the bar - others at tables. The hostess recognized we were a bit accessibly challenged- seated us very close to the front door without us requesting which is not always the case at other establishments. There were a couple steps to our booth but there were handrails to assist & she watched to make sure none of us fell. I was really impressed- the managers were equally friendly- attentive. Our server gave us plenty time to select from a very versatile menu. We had mozzarella sticks as an appetizer- they were fresh hot the cheese oozing at first bite. I had the ribeye steak with broccoli and garlic mashed potatoes- very mouth watering- steak tender- cooked to my specifications. Another person had the full rack rib entree with mashed potatoes & string beans - very generous portions - enough for another meal- the ribs had soaked up the sauce and the sauce was dripping off the ribs - little packs for hand cleaning after completion of the meal. Another person had a chicken meal- the plate was loaded- no take home here- she cleaned the plate - stated how delicious the selection was. All throughout our meal the server and managers checked on us.I was told on Friday nights people be standing outside waiting to be seated.Accessible free parking and wheelchair accessible as this a ground location. There are a couple benches outside for convenience. As it was dark when we finished our meal- notably the restaurant lit out - different colors- different- brilliant- made it stand out from other restaurants in the area. I would absolutely visit this location again when in the area read more

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Our server Ava killed it. Came here with my elderly uncle and aunt - who come to Applebees often. To my surprise, Ava remembered his preferences on several things - and even a manager came out to say hi and double check they were making his salad how he likes. Was super impressed with everyone. Service 100/10 read more

My family wanted to eat there for my son's 12TH birthday. Unfortunately while waiting for a table and to check in, I needed the restroom. Walked myself to the bathroom, "ladies", that is - heard yelling at first coming through the walls, then all of a sudden yelling stopped then moaning and inappropriate sounds occurred. They didn't let up either - I even, tried to - this can't be. But - KINDA IMPOSSIBLE TO NOT KNOW CERTAIN SOUNDS...! I was soOoO FREAKED OUT, I left the bathroom - walked back as quick as possible and told my family to go outside immediately.! You serve food, drinks, and have families caring to dine in and have a good atmosphere! Never again NEVER.! THERE IS A TIME AND PLACE FOR THAT - a RESTAURANT SURE Isn't ONE OF THEM.! FYI - women's bathroom, last stall the wall would be to the right side of you as u squat/sit on the toilet - Whatever shares that wall, - U have cleaning UP TO DO - date of incident was March 9th around 5pm.!! - WE DID HAVE A LOVELY DINNER, AT Buffalo Wild Wings tho.!! LIKE MAYBE 5 minutes away.! read more

Ordered the niblet platter with Cole slaw and garlic mash potatoes . WOW! Hot, fresh and soooo good. Sat at the bar waiting for food and decided to try a Zombie drink for a buck. I figured, why not. Wasn't expecting much. What a nice surprise! Paula the bar tender made my drink and YES! It was great. Yes, I'll come back for another one. Minus the gummy brain. Don't like gummies. The place was clean, service was good. Plenty of parking. I are all the food and forgot to get pics! . But I got the drink, see ....I'm happy to see Applebees around! I enjoy going there. Love the monthly drink specials....I hope Applebees rebound and come back everywhere. Stop by and see for yourself. read more

Applebee's Grill + Bar - Zombie for a dollar - American Near Me - Mechanicsville, Virginia

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On hold for over 15 minutes to make an order super unhelpful was told to order on door dash instead

There was a bug in my drink from the bar. There was guacamole in an order that wasn't supposed to be there. They left the boneless chicken in the microwave too long. There were pretzels and corner store snacks on the bar being consumed by staff. All the cooks were standing around watching football. There was food on the table next to me the entire time I was there, took forever for food to come. My tab was discounted and I tipped 50% of the modified tab but I'll never go back read more

(DOORDASH ORDER) don't know who was in the Kitchen 12/07 @ 9:00pm but they in there playing ! Somebody lied on the application. I asked for no pink on my burger.... It damn near had a heart beat and my pasta was mushy af. The spinach dip tasted like NOTHING and everything came cold. read more

Absolutely horrible. We had to ask twice the host and the waiter for a high chair. Took forever to get our drinks. There were only three of us. Placed our food order still no drinks. Drinks finally arrived, then the appetizer. We had no silverware or napkins. Asked the hostess who was unable to help, waiter said it would be a lil while as they just went in the dishwasher. Food came and forgot the side of mashed potatoes, still no silverware. Finally our server gave us some to go plastic fork and knife packet. The steak was flavorless and like shoe leather supposed to have been medium well but it look like it was boiled.... Shrimp was rubbery.... Cheeseburger had no cheese..... fiesta lime chicken was dry and nasty. The table behind us was asking for a manager..... I was just delighted to get the check and get the heck out there. I give this no stars. I would have been better off eating ramen noodles. Will not be back. Gross is an understatement read more

If I could give a zero star I would... sitting here in Applebee's, my son's girlfriend looked over at my daughter and pointed out a cockroach crawling across the wall next to my daughter. I completely lost my appetite. The manager on duty came and squashed it with a napkin. TOTALLY F***ING NASTY. Our waiter said that they did a "bug out" two weeks ago. I told him to tell management to do it again cause it didn't work. I will never go back in that restaurant. Yuck!!! read more

Applebee's Grill + Bar - Cockroach - American Near Me - Mechanicsville, Virginia

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Salmon was grossly overcooked and broccoli was overcooked as well. Mashed potatoes were pretty tasteless and lumpy. The only bright spot was our server. She was attentive and helpful. My husband's ribs were overcooked dry as well. Doubt we will be back! read more

The serve in this restaurant has greatly improved . Manager Sherry is great and always Bert friendly . The servers have greatly improved jenn is fabous everytime we go . My kids love it food is great . Would tell anyone to give it another chance. read more

Mediocre at best sets the tone of this review. Hostess was a kind young person. Waitress who served my table did literally the BARE minimum of her job. Took my order, took my plates & that's IT! I witnessed my waitress ask how others meals were & not ONCE did she ask me. Had she asked I would have shared with her the nature of the meal. I don't typically eat at large chain restaurants like this one BUT it was convenient for my needs. It was definitely a reminder to continue to support my local mom & pop joints and to air on the side of caution when it comes to places like this Applebee's. I will not recommend this location; not even for a quick stop on a road trip. The reason this review received 3 stars instead of 2 is ONLY because the food was hot. read more

DO NOT GO HERE!!! The waitress appeared to be intoxicated, our food was just disgusting and cold. It was probably the worst experience I've had at a restaurant. I don't how they are still open. EAT AT YOUR OWN RISK!!! read more

I have both worked for and eaten at this business. The service is awful because they don't train the servers, not do they train the cooks in any sort of food sanitation guidelines. They kinda just wing it. It's an awful place to work as well as spend your money. I have personally heard the General Manager Ghassan Hamzi tell a server that she would not make a good manager, because she does not know how to lie. If that's not telling you the type of place this is, then I don't know what will. read more

This restaurant has improved so much. It has become our favorite place to go. The staff is better trained and attentive. The entire atmosphere is fun. The food is delicious!! read more

I wasn't thrilled with this restaurant, from the moment we entered the host was just blah, okay whatever, our server was nice enough but the food was mediocre and not even hot and took forever. One person in our party ordered the endless boneless wings and after they finished the first plate, the waiter asked if we were ready for the check. Really? No refills on drinks, no offer for another order of wings. Not sure why the rush for the check was so urgent considering it was like 11:45am and only like 4 other people in the restaurant. Maybe was a bad day but I could've spent my money elsewhere. read more

Ordered curb side to go. Arrived 5 minutes before food was to be ready. Employee came out gave her my name, and waited. 20 minutes after food was to suppose to be ready, went inside looked around attempted to get the attention of 2 staff members by the bar, they just looked at me and back to talking, saw my food on the shelve so I picked it up, waited a couple minutes attempting to get someone to acknowledge me. Then left called as I got back in car, made it home before the manager was available to talk.. just made excuses the kitchen was backed up, really because the food was cold had to reheat. It had been sitting on shelve for a bit! The food was just ok , not worth the price or time. This place has really gone down hill. read more

Manager Sherry is really rude and talks to employees like they're nothing. Will never come back while she is there

They were out of the wings that are advertised on tv and their website. How do you run out of they food you're advertising? Then find out they are also out of lemonade after it was ordered. The service was good but overall experience was very disappointing. I read more

Visited for lunch and instead of acknowledging guests coming in the door we were totally ignored by the two hostess. We seen three people walk out and complaining about the horrible service some who were already seated. read more

I should have checked Yelp before I went to this Applebee's. I ent out to dinner today and while the service was great the food was less than good. The pasta that I got was 90% noodles and 2 small chicken nugget sized tenders. It was supposed to have bacon and I think I found maybe one tiny piece of bacon in it. It really wasn't worth complaining about as I was in a rush and we were just taking a break from the road but I don't know who in that restaurant thought cooking that way was appropriate. Anyway, I paid, left a good tip (our waiter was good - it's not his fault), and left in disappointment. I pass by this area often and go to the nearby Cracker Barrel but from today on the Applebee's will be crossed off the list. It's not worth it. Too much money for barely anything. read more

Service was great. Food was promptly served. The manager came over talked with us. Definitely recommend.

service and ambiance is terrible. servers standing around talking and not doing anything. if you want quick service don't go here. a select few just stand around and don't do their job. sad. the tension between servers is very high. the servers definitely have some problems going on. there was only one good server/person here and that's the bartender amy! read more

great food love their ribs and love the soft pretzels , and also the strawberry fried chicken summer salad so yummy thank you

Ordered take out. Got food an hour after it was supposed to be ready for pickup. There were no sauces in the bag. My sandwich was missing all toppings, only had cheese, ham, and turkey. App sampler was missing the chips/dip, and they forgot the fries for the sandwich. read more

So we go for lunch about two weeks ago. Arrive at noon. Two or three tables occupied, three or more servers visible milling about at the back of the restaurant. We wait to be noticed at the wait station. At least two of the staff saw us. Yet still we wait. And wait. And wait. And after ten minutes of waiting, we leave. It's not a staffing problem. You had staff there and you weren't busy. read more

Poor customer service, waited 30 mins and didn't even get asked a drink order .Also not very clean for a restaurant especially the bathroom. read more

I would give it a 0 if I could worse place I've ate in a while steaks never cooked the way you want service is ridiculous you stand at the door to be seated for 10-15 minutes and there's only a couple people even eating at the time after reading the reviews takeout is scary to order they should either look to improve or close read more

Tonight i went out to dinner with a group of friends. While dining, my friends and i noticed a creature crawling on the seat. it then climbed onto the table and we realized it was a roach. After bringing it to our servers attention she handled it very professionally and swiftly, but as a former employee i am absolutely disgusted. i hope eventually they can take the time to do some deep cleaning....i recommend skipping this restaurant because next thing you know, you'll be biting into the roach. read more

Came with a big appetite and it was terrible. From the service to the food. Waited 10 minutes before we had a server come to us and the place was empty. Expensive for food that tastes like it was reheated. We were so disappointed. Kids meals are almost 7 dollars and the Mac and cheese was cold and hard with some stale fries. We were given appetizers and no plates, so we ate over napkins ... after waiting 5 minutes and not seeing our server - we didn't want the food to get cold. Can't believe our bill was so high for this food. We drove out 40 minutes for our daughters bday because she loves Applebee's to be so disappointed. We didn't even bother to ask them to sing her happy birthday. We got the check without being asked if we wanted dessert while we were still eating our food. read more

I gave this location another chance after repeated disappointments 6 months ago. Curbside order was late. After sitting there way past expected time I call. I'm told no one's assigned to Curbside. Then why did you take my order!? Ordered shrimp and fries. Fries were cold. Shrimp was terrible and dry. Brownie I ordered was inedible. It was brick hard. Please don't waste your time or money on this place. I no longer will. read more

Take out orders are skimpy, half a fry cup for 3 orders that have fries as a side. Kids Burger was not even half the size of the bun. The Mexi- ranch was watered down for the chicken fajita roll ups. This was by far the worst experience my family has had at any restaurant. read more

This restaurant was both clean and staffed by very nice people. When Applebee's is where you stop because you're in the middle of nowhere and it's your best hope for solid food, those two things count for a lot. We ordered the mac&cheese off the kid's menu, and i'd swear it was a certain name brand boxed mac&cheese in a blue box. It looked and smelled just like it. That was kinda weird. The grown-up food was, well, from Applebee's. There's not a single vegetarian entree on the menu, which is always frustrating (and yeah, you can order some of the stuff without meat, but then it's usually just a plate of iceberg lettuce, or pasta that was made with chicken broth in the sauce anyway). read more

Applebe's never disappoints ever! Some of my friends do not like Aplebee's but I stopped by this one while in Virginia and it was far superior to any other one that I've been to. If you're in the area make sure you stop by this one. read more

we called ahead to make sure we could get seated and they said yes and ik it was almost closing time so if they said no i would've said okay and would've gone somewhere else but no they decided to seat me and not wait on me at all and when i ask for someone to take my order they tell me they stopped serving already after i sat there for 30 minutes. read more

This is a great place to go if: 1. You're dining by yourself and you want to sit in the bar area because, as the hostess said to me: "we can't sit single people at a table in the regular dining area." 2. Once seated, you want to wait 15 minutes to get a menu or have anyone come even take a drink order. 3. After ordering you want to wait for 30 minutes, then ask your waitress that you haven't seen for 30 minutes when the food will be out, only to have her say "look, we're short-staffed, I have no idea when the food will be out." However, if you can't meet these criteria, then just go to Chipotle next door. After 45 minutes of waiting, I just got up, walked out and went there myself. By the way, mr. or mrs. Applebee's host, I left $3 on the table, so even with the crappy service I still left someone a tip. So I was better to you than you were to me. Edited to add: after reading the reviews, I should be happy that I didn't have to eat here. It sounds like the food is perfectly dreadful. did I mention, there's a Chipotle right down the street. You'll be in and out in 5 minutes. read more

I had orange chicken. Tasty and flavorful, but did not seem to be as good as the last time I had it. This is not a complaint, just wondering if they changed something. Kids had bacon cheeseburger and honey BBQ chicken. You can't go wrong with these choices. The burger was however ordered pink and came out well. Not a huge issue, just saying. Service was a bit spotty but it was rush hour on Friday. read more