This location is pretty popular so the wait is ALWAYS long. Our server prepped us saying 30-40 minutes. That's crazy long to wait. Food was cold when came out because so many other tables were getting theirs. I do know the 2 servers I've got are all very nice. read more

This place sucks how are you guys not closed you have the laziest workers on the planet

Absolutely horrible experience both times I ordered delivery through their app. Buffalo Wild Wings told me that Door Dasher never showed up to pick up my order and that it was sitting in the hot box, they told Door Dash that it was picked up by a different dasher. I offered to come pick up my food and asked that they remake it , the manager Johnathan refused stating it was basically not their problem. read more

Do NOT eat here the kitchen is serving contaminated food...there was a salad served with a bug in it where there's one there are plenty more I'm sure...Bell Creek Rd Mechanicsville, VA read more

First time going back after a few years this place is absolutely disgusting, surprised they are still in business the service is slow and terrible and the food is even worse got wings and a tea, and got insane bubble guts probably food poisoning who knows this place is where camels should eat and that's it absolutely disgusting feel like a slob after eating g such poor food close this garbage junk yard read more

Was in the area and decided to try their Cheese Burger combo, the restaurant and bar was pretty full and buzzing with conversations. I saw a sign at the entrance said needing help. I only saw two waitress serving customers I thought this will be a long lunch. I placed my order and noticed the waitress was rushed and reserved but my food arrived within 30 minutes and it was hot and good. Overall lunch was good and no fault on the waitress because restaurant help is hard to find. Yes I will return to Buffalo Wild Wings. read more

Buffalo Wild Wings - Buffalo wild wings cheeseburger lunch special. - Chicken Wings Near Me - Mechanicsville, Virginia

Ordered 200 wings for a graduation party and received 4 eight oz cups of ranch and 4 eight oz cups of blue cheese. The problem is we only received 6 oz of the 4 sauces we ordered. Talked to the manager who blamed the staff and offered nothing for the fact that we had to buy our own sauce at a grocery store because the graduation party was an hour away. Said to call back the next day and talk to the GM. read more

Me and my family went their last night. The place was packed got seated right away and the waitress said the kitchen was backed up. She took our drink and food order and the drinks arrived immediately. Took an hour and a half to get our food and it was ice cold. My brother in law order a smash burger and it was stale and cold tasting. My mother in law order wings and they were cold as ice and looked weird. My father in law ordered wings and they were tough and and cold as ice. Was a horrible experience and we'll never be back. Waitress never came to check on us after she took our order. Arrived around 7:45pm and didn't leave until after 10. read more

As much as I hate to I have to update. The servers here need training. Bad. It's hard to blame them because they genuinely do not know what they are doing. Example. Wife orders cranberry mimosa. She comes back and ask if we want the cranberry deep Eddie's vodka?! WTF. No. She goes back to bar. Actual bar tender comes out. "We only have Prosecco"um ya. That's what you use. $12 for glass of juice. Ordered bdubs tots. Server comes back. "We are out of brisket". Ordered Buffalo ranch wings. "Server comes back. "We are out of Buffalo ranch". Keeping in mind we have been here 30 mins. So glass of juice. 1 beer. $21. O and we asked if we could get pulled chicken on bdubs tots. She had no clue. Finally gave up and left. Bright note. Plenty of parking. Try telling your severs what your out of up front and have them tell customers. So I can see why they fall in the 2 star range. read more

Great customer service!!! Very attentive and quality service overall!! My wings were hot and fresh.

This location is horrible. The service is slow and the food takes forever to come out to your table. The food orders are never correct and then when you ask for the stuff missing you get an attitude from the workers. I don't recommend this place. read more

There were some issues bc with my online order. I had to call teoce but the second time Mike was given the phone. Mike was patient with me and my food came when he said it would. read more

I order Ubereats from this location and it was horrible. The chicken wings barely had sauce on them and were so overcooked I couldn't enjoy my food. Not sure if this is normal or because it was late in the evening that I placed my order. But highly disappointed in quality of food. read more

For all of the negative reviews of this location, we just had a very good experience. We didn't have a wait to be seated, we had a nice server, the food was good, order was correct and served hot, it was not terribly loud. No complaints! read more

Buffalo Wild Wings - the inside of a restaurant - Chicken Wings Near Me - Mechanicsville, Virginia

The service sucks as we ordered a Togo order and they provided us with a pick up time and it's been over 30 minutes past our scheduled time and the person in the pickup queue is no help and when ask how much longer they couldn't give an answer. read more

good customer service best waiter is my boy corey 10 out of 10 service food was just right he make the best tea & lemonade in the city give my boy employee of the month read more

Every time we come here the kitchen is always backed up. I did an online order and even that took a long time read more

If I could put zero stars, I would. The food was mediocre and the service was horrible. I went to pick up an order that I had placed online and when I told them the name they said, without looking, that it wasn't ready, 20 minutes later I ask for them to check again for me because it was supposed to be ready 20 minutes prior. She then checked, saw the food and said "oh they were ready the whole time" I ended up throwing away my wings because they were cold and gross. read more

I have been here twice and the first time I was willing to overlook because I know there is a staffing shortage for restaurants, so when they burnt my veggie burger and put completely wrong ingredients on it, I didn't bother to send it back. The second visit they were out of several of the beers my husband wanted, including the featured beer. Then the food took forever to come out and no apology or letting us know the kitchen was short staffed. We were given about half a cup of queso for our appetizer and they got one of my husband's wing sauces wrong. I used to like Buffalo Wild Wings but this specific location has me reconsidering. read more

The worst service ever. We got seated fairly quickly and waited 20 minutes for anyone to come and wait on our table. Needless to say we walked out. Disappointing! Very disappointing! read more

Wtf is wrong with me? I tried this again, and I knew better. This place has the absolute worst service, food and pricing. I. KNEW. BETTER. I'm done, for real this time. I said it last time, waited a long time, tried again. Gross. Please stop spending money here, PLEASE. Bathrooms are a disgrace. LOOK. read more

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I ordered some wings and chicken tenders yesterday on line, (which appears to be these technical genius's issues), yesterday evening. (Friday 4/7/23). The order was $46.77. I was told after completing my order that I could pick up at 6:30 at the Mechanicsville restaurant. When I arrived o e person told me he had my order. Another person comes up and says they do not have my order. The, "manager", (according to this guy there were 3) then asks me what I wanted. I stated that I was there to pick up my food, which I had already paid for through the app. This epic genius tells me that while I am in the system there was no order. I asked how I could be there without an order and of course this clown couldn't answer. I said I just want my food and to go. He told me, "they", just don't give out food, and that if I want my order I would have to pay for it again. I asked if he could see why that would be an issue, and he said that was the way it was. This guy offered no solutions other than me paying again and I left. When I returned home I was sent a confirmation for my order and the receipt, AGAIN, FROM THIS LOCATION! While I won't be there again, I would encourage you to watch your credits card receipts. Oh, and you'll find working with the website to find a contact to report something like this is not easy. read more

What can I say? This place is my local watering hole. I get wings and beer. I don't special order stupid things because the sign says "Wild Wings" on it. If I wanted a killer burger and fries or nachos I'd go find them somewhere else. Service is always perfect for me because I avoid this place when it's "NFL day" and I basically work the system. It helps that I work with the bartenders mother. Inside advantage for the win! The wings are as good as it gets. Parm galic = A+ Great beer selection with many beers on tap. Noise level is insane though. This place is NOT quiet. read more

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A few things: -Very long wait time. Got to the restaurant at 6:20. Got wings at 7:30. -The wings were all mixed up and not separated so the sauces got mixed. -Got shorted a wing. Sounds petty but paid for 30 and should get 30. -Bathroom was gross. Stopped up toilet and very strong urine smell. read more

So I just reviewed this place, but things are better. The past few time I've been here everything was wonderful! Everyone stepped up, and I was impressed! Good food awesome service! read more

This location is engaging in dishonest business practices. I called to place an order for pickup and the order taker didn't know how to ring in the order that I get every week. When I got to the location, I thought the price was a little high, because I order this item every week and the cashier's response was "it's the price that's on the screen." Not wanting to argue, I paid what was requested and left but reviewed my receipts from earlier visits to confirm that I was indeed over-charged. I contacted the restaurant immediately regarding the discrepancy in cost and was told a refund would be issued to my card. This never happened. I was never contacted with an update, because my contact information was "misplaced." The location promised to return the money I was overcharged by their staff ringing the order in incorrectly and they are now refusing to honor their word. This location has just lost a customer who was spending $15 a week in this location over $5 and pride. I'll never come back to this location due to the incompetence of the staff and their refusal to make good on their assurance, coupled with their lack of communication regarding reneging on the agreement we had previously reached. Unprofessional and not worth the time, money, or headache. Avoid this location, there are much better wings options in the area, with employees who know how to correctly ring in the items they sell, and managers who make good on what they say. read more

Food is great always although sometimes it's a while wait for it but service not so good.

Well, okay. I stopped into BWW yesterday without premeditation, a side-effect of not smoothly segueing gracefully into EST. So I had an hour to kill, and sat at the bar to peruse the menu. I'm highly unimpressed when a bistro tries to be creative with the mechanical aspects of the menu. In this case, it was constructed something like a top-hinged steno pad.I keep waiting for the next trendy place to use stone tablets. But I settled on the All American Cheeseburger. And Onion Rings on the side. Water to drink, of course. If a sports bar could be rated by the number of active screens, BWW would win the Gold every time. I counted 19 screens, without turning 180° in my seat. That made the noise level higher than I like, but not deafening. A few minutes later, my CB & OR come out. That thing is huge. No way I could fit it into my mouth. I ask my server, Amber for a steak knife. No. She said they are not allowed to take them out of the kitchen. Grrr. I managed to cut up my CB like wedges out of a layer cake. But using the table knife, it cannot be done without inflicting considerable damage. Okay. The CB is pretty good, but not outrageously so. ORs are quite good, paired with either Salt or the Southwestern Ranch provided in a small cup. After boxing up my leftovers, I'm contemplating dessert. Of the three (only 3?!!) dessert items, the Chocolate Fudge Cake sounds like the best. It is described as "Chocolate Fudge Cake / Chocolate Sauce / Vanilla Ice Cream." There is also a Mini Chocolate Fudge Cake, no additional description. I'll take that. A few minutes later I am given a small cup and a wholly inappropriate spoon for the dish. While the printed menu had no picture of the Chocolate Fudge Cake, or the Mini ~, the BWW website had a pic of it here: https://www.buffalowildwings.com/globalassets/menuitems/10510001-chocolate-fudge-cake.png One would expect the Mini ~ to be a smaller version of the full sized dish, no? No. Here is a pic of the Mini Chocolate Fudge Cake I ordered: https://s3-media4.fl.yelpcdn.com/bphoto/wrgZm9qayC4G5GUz2vk84Q/o.jpg Basically a brown blob, overly sweet, tasting faintly of Chocolate. And NO freakin' Ice Cream! That dish deserves it's own name, perhaps "brown blob, overly sweet, tasting faintly of Chocolate" would be appropriate. And serve it with a plain teaspoon, not an ill-designed soup spoon. I'm willing to bet that there was no Chocolate Syrup involved, but Hershey's Syrup which is NOT chocolate and is a poor substitute. I took my leftovers home, and enjoyed them later last evening. I would like BWW to make 4 improvements. Some could be done locally; some will be up to the suits in Sandy Springs, GA: 1. Make the menu easy to use and flip pages. 2. Have steak knives for diners who request them. 3. Offer more than 3 dessert items. And if you offer a mini-something, make it a true mini-something without omitting critical ingredients like Ice Cream. 4. Serve that dessert with a plain metal teaspoon. On the plus side, the store was clean, all personnel I dealt with were warm and helpful, and parking was easy. read more

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We used door dash. Took two hours to get food. The dasher stated they kept bumping our order. Food was barely luke warm, one burger was a single patty, not the double they come as, the other burger in the order had wrong toppings. Even when we have been there, twice in twelve years, it has been subpar. Done with this place. read more

I haven't been to this BW3 In a long time. But I was thoroughly disappointed. When we first arrived. The waitress was ok. It was until we ordered our food she became MIA. We received our appetizers which were the Southwest Appetizer platter. Heads up: There cheese quesadilla is no more than queso in the middle. No "real" stringy cheese. It might as well be nothing there. There soft tacos were cold and their nahcos were "meh". Their wings of course are always delicious, no complaints there. If we would revisit. I would definitely stick to what I know, and so should BW3. read more

Buffalo Wild Wings - Southwest appetizer platter BW3 really should just stick to what they know. Which is wings! - Chicken Wings Near Me - Mechanicsville, Virginia

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Walked in on a Friday night due to the power being out and stood at the hostess stand for 5-10 minutes while a line accumulated behind us. Making eye contact several times with the hostess while she chatted with a server. She then comes over to inform us that the wait is over an hour for seating due to the overwhelming demand of the takeout business. How about put some servers on the floor for a Friday night. Used to love this location but this has made me not want to go back again. read more

Wow, Just leaving. Great food. Great Beer. Awful service. Last time I am going here. This place has always had low star ratings. Poor service, sucky service! Not there for 23 minutes service. Yes! Yes, I am pissed! WTF service! I hope I have articulated this properly. Do not go to this place!!!!! read more

I called Bdubs spoke to a women who put me on hold for 15 minutes. I hung up, called back and was told to "please hold" again for another 5-6 minutes. I then was asked what i wanted. I proceeded to give my order..10 honey bbq boneless wings with fries, carrots and ranch...10 chipotle bbq boneless wings with fries, carrots and ranch as well. When i got my order they gave it to me and didn't show me that everything was correct like they usually do. I get the food home, when i should've checked it myself, and see they forgot both carrots and ranch dressings. I then check the wings and the ones that say ON THE BOX AND THE RECEIPT honey bbq, were actually mild wings and the bottom of the box was very soggy. Needless to say I'm disappointed. I understand being busy or short staffed, but this is the reason customers give attitude and want to leave bad reviews exhibit A^ read more

We went for a late lunch and sat at the high tops near the bar. The bartender was very attentive and was helpful with choosing our food. Let alone she was the only bartender working the bar and the tables. We ordered Buffalo tots for an app and they were a huge portion and very filling. For our meals we got the American burger and street tacos. We loved our food! I highly recommend the street tacos they have great flavor. read more

Went in last night and waited 90 minutes to get our food. I asked to speak to the manager to ask what she was going to do to fix this and she really didn't care. She said the kitchen was short staffed and when i gave a couple of suggestions from family who are currently working In the food service industry she could have cared less. The service at this location has been hit and miss for the last couple of years. read more

The garlic parmesan and Caribbean jerk wings were amazing! Also 5$ Miller,Coors or bud light pitcher on thursday not bad at all read more

Buffalo Wild Wings - Garlic parmesan, Caribbean jerk wings! - Chicken Wings Near Me - Mechanicsville, Virginia

Though it can be loud the food is usually above average, and the mozzarella sticks are consistently excellent. Get the wings extra crispy for the best texture. Sports fans love the numerous big screen TVs and if you ask they will switch one to your preferred game, usually. read more

Great wings, chips, and onion rings tonight. Service was excellent too.

The worst service of any restaurant in Mechanicsville from the time you walk in the door 45 minutes and still no food

First off, I'll say there is a big difference when visiting ANY BWW's I've ever been to during an NFL game than when no NFL games are being played. The service at this location was fast and friendly... the food was excellent.. the restaurant was clean and cool (it was over 100 degrees outside!). IMHO, this is my favorite location in the Richmond area so far. I'd recommend it! read more