Despite being short staffed and busy, the service was excellent!! The food came out in a timely fashion and was amazing! The whole place is very clean and a friendly environment. Definitely worth a try if you're looking for something fairly $$ friendly, with great staff and a wonderful manager!!! read more

If it isn't the food that's messed up it will be the service. I've come here several times hoping things would be better but each time something is not right. Pretty sure this time was my last straw as we order appetizers, meal for 4, and was ready for desserts. Drinks were never refilled. Took 25 minutes after we were done to get boxes and a check. When explained what was happening. No sympathy. When I did finally get the boxes they were side boxes when my daughter and I barely ate our entrees and we needed full size read more

The food was ok but the service was slow! My dad asked for 2nd cup of coffee never got it, they were out of ketchup but we were Brought 2 empty bottles. Disappointed as I like Applebee's read more

Applebee's Grill + Bar - The wait was a bit too long - Sports Bars Near Me - Ottawa, Kansas

Waiter was very helpful and courteous food was excellent Shrimp and steak were cooked just right read more

Arrived at 7:15, was told a 15 minute wait. Other family arrived at 7:25, they were told 15 minute wait. We were seated and placed our order. The other family was seated after us. They now have their appetizers and drinks and we are still waiting... read more

Applebee's currently has a margarita special going on. We went into the Ottawa, KS restaurant on a hot afternoon and thought it sounded good, so I ordered one for the $5.00 special. About 15-20 minutes after I got it I realized it must have only a very tiny bit of alcohol in it. I asked the waitress about it and she got the manager, who did nothing. She basically said that's how they make them. My complaint was my disappointment and also paying $5 for the same as a "soft drink". Why would anyone pay $5 for a soft drink? There was zero difference. As I remember a few years ago they had the same special and I had the same complaint. If you are wanting to unwind or chill DON'T fall for the advertised special. It's a rip off. The food however, was good. :) read more

Best burger in town! Have eaten here for years, ever since they have opened, and hadn't tried their burger until recently and now I'm hooked! Our server was very nice and efficient. Greeter at door was prompt and had good smile read more

Terrible service. We came in at 6pm. Restaurant was not full at all, plenty of open booths and tables, yet the hostess was making every party wait ten minutes, with the excuse that the kitchen was very swamped. Been 45min. Our waiter came over apologizing that when he put our order in, it did not completely get in the system. I asked if he could offer any discount or compensation for our patience and time, now 10mins more and no answer in regards to compensation, niether has our food been delivered read more

I would give them a minus minus the food is great but the service is terrible. I won't come back read more

Applebee's Grill + Bar - This places told us they were low on ketchup and gave us 2 empty bottles. - Sports Bars Near Me - Ottawa, Kansas

I think I have only had 1 bad experience in the 7 years that I have been going to this resturant! And that was because it was the day of a KU football game and they were packed. It seems whenever the kitchen gets busy their food suffers. They have forgotten the chicken on a chicken salad multiple times but are alwasy quick to get back with it. They don't ever seem to clear off used glasses unless you hand it to them. Which is fine unless you have a table of 4 or more; then it gets a little much. The bar is a great place to sit if they are busy but be careful because there isn't much of a waiting area so the overflow of people waiting tends to go into the bar. All of the servers here are great but I have a few issues with the host people. They are not trained at all and are very rude. I have had a host tell me the wait would be 10 minutes, I said alright and sat down. She never took my name and completly ignored me when I asked if she wanted it. 20 minutes later, she finally walks up to us, says 'I'm ready for you' and starts to walk away. Who honestly does that?! They need to train their staff better in the host department. read more

This review isn't for applebees by itself. 85% is for Kylee the bartender. We went in around lunch. It was obvious they were short staffed. We sat at the bar with Kylee. She took great care of us despite being by herself and taking care of a large area on her own. The food was ok but what made this visit good was Kylee's ability to take care of everyone in the bar area. read more

Amber our hostess was wonderful!! Definitely a breath of fresh air to have a young girl so friendly and quick to make sure you are happy. Great service and overall wonderful evening on night of St Patrick's Day festivities. Better than our last visit there. read more

I really enjoyed dining here. The waiter was funny and polite, and there is a great child friendly atmosphere. And, in my mom's opinion, they have the best Long Island Iced Tea. read more

The food and the waitress we had was exceptional. The music was super loud and I couldn't talk to my buddy without raising my voice and they had no TVs on when we got here at 11. Overall not bad. read more

Typical applebees. Poor service. I wanted to substitute a side salad for a side, they wanted to charge me an extra 2 dollars. It just reminded why I don't like applebees. read more

Just left Applebee's can Ottawa Kansas horrible the worst service the worst food that I even ate like me couldn't believe it. Totally run on Mother's Day dinner for mothers me my wife. Got 2 orders wrong and then there was supposed to knock off the price of two orders I was still got charged $69 and some odd sense got a food late got our drinks late didn't give us napkins and everybody was rude to it except John I believe it's the manager and our waitress. Will never go back there again advise people not to go there either service is very poor the ribs sucked bad it tasted like cardboard and they were like leather. Normally don't leave a review like this but I had no choice today because it run on Mother's Day dinner for mothers. Sorry. read more

The Host was annoying and would leave my friend and I alone to eat our lunch. The food was not great. We asked nicely to have the ku game on but we had to wait till almost half time for them to turn it on. The music was very inappropriate. read more

Had a great experience today at this location. The food was excellent and my waitress Kimmy provided excellent customer experience. Recommend the brownie bite it was delicious!! read more

If you're looking for a place to watch the game while being ignored, this is the place for you. We sat in the bar tonight and were never approached. We got the seater and told her of the problem so she got the bartender who immediately went to a different table. Attitudes were like, whatever. read more

After a day of storm chasing and heading back to the city, we decided it was time to stop and fuel ourselves. Pulling off the exit our choices were fast food, a steak buffet, and Applebees. We all agreed it was really a no brainer at this choice and headed to Applebees. I do not often eat at the nationwide barfood chains because everything just tastes the same and there is no originality. I ordered a sandwich with roast beef, bacon, mushroom minus the onion. The sandwich was overly salty. Normally I would complain about a lack of seasoning, but you need the super size beer to wash this one down! (Not to mention I went through about a quart of water when I got home along with about a 16 ounce bottle on the way home!) The concept sounded delicious, the bacon was barely noticeable, the mushrooms were over cooked, and the cheese was barely existent. There was a decent amount of roast beef, but this seemed to be the culprit where the extreme salt was coming from. The mushrooms are supposed to be sauteed in red wine, but if so, there is no distinguishable flavor. The worse part of the sandwich, yes it gets worse, the was no condiment on it. A little horseradish, maybe a garlic aoili, au jus for dipping would have been perfect, or just plain mayo would have elevated the sandwich. I am not sure who thought it would be a good idea to serve a sandwich on toasted bread without a condiment, but corporate needs a new chef. The accompanying fries were ok. I prefer a crisper outside, but they satisfied. I was really wishing I would have asked for a side of cottage cheese to cut through the salty sandwich, but that was my fault. The server was fantastic. Extremely friendly. Great with making a few suggestions. She definitely made the experience tolerable, along with the huge PBR. Overall, considering our choices, I am convinced this was our best choice still. The selection wasn't the greatest, my dining buddies liked their burgers, but they are also fans of Applebees overall. read more

Waitress,service, and food wasn't bad, we went within the last hour they were open and were walking out the door just a few minutes after their closing time. Would have been a pretty good night and dinner except that a member of the staff decided to complain about the people that were still there aka our party of 3 close to 15 minutes before closing within earshot. "Saying I wish these people would just fucking leave already."At that time we were waiting for our bill..... and continued to wait until a minute or two prior to closing. read more

My husband and I had a gift card to Applebee's so we had a date night. We walked in and got seated. The servers were running around probably went by us 20 times and we waited for about 10 mins and still weren't even noticed completely ignored! Finally asked them if we could get some service. After that we got good service!! Probably won't waste my time coming back! read more

The food wasn't very good and it's just an applebees, but the service was brilliant! Seriously maybe the best server I have ever had. I could never give a big chain 5 stars, but she made me think about it. read more

We are visiting Kansas and stopped in here, it's your typical AppleBee's food.. It was good! Service was great, my complaints was my steamed broccoli wasn't steamed at all.. And they had a football game on (not a big game) this was around noon on a Saturday and they had it turned up WAY too loud. I do recommend regardless though read more

The waitstaff was very friendly. My partner and mom enjoyed the ribs and buffalo wings. The cajun shrimp pasta was very spicy! Unfortunately, there were NO vegetarian options on the menu. This restaurant does not serve the Veggie Patch Pizza. We waited awhile for our take-out food and when we finally received it, it was a bit cold. If you are carnivorous, this restaurant has a friendly staff and tasty wings and ribs. read more

This is probably our favorite Applebee's location. We dine at the Emporia, Topeka and Olathe locations as well from time to time. We always feel like we get good food and good service at the Ottawa location...I can't say that about the other locations. I am sure that Applebees strives to have consistency with their restaurants but this one definitely outshines the others. read more

Having worked at this Applebee's for 5 years in my past I would have to say that they have good food. They might get backed up in the kitchen if its a busy night but the food is usually good and the managers will take care of you if there is a problem. It is unfortunately one of the only "nice" places to eat at in Ottawa so it can get backed up on some busy weekends (car show) and holidays. read more

Great service dog experience. Traveling you never know what service dog access issues you might run into. Like our home Applebee's there wasn't a single issue from the time we walked in. This was the first Applebee's outside our home one that we've eaten at. It look's like Applebee's corporate has it training right. read more

lol been sitting her 20 minutes after waiting 20 minutes for a table and we haven't been asked for our drinks. Everyone around us was getting help. And the employees saw that we needed service and continued to ignore us. Very disappointing. Ended up leaving. read more