I had gabby as our server and she was just great! she's so sweet and made sure we had everything we needed!

So color me surprised, don't typically patronize chains, but they offered a decent Veterans Day special, and it was "on the way". The bartender was welcoming, and friendly. Turns out pretty much everybody there at the bar was a vet. But I digress. Got the 6oz sirloin. It was served perfectly medium rare with a side of garlic mashed potatoes and squash. I have to say it was delicious. I mean really good. Now think $3 well drinks (happy hour) and drafts. And a great bartender to boot. I guess the marketing worked. I'm gonna end up going back at some point. , read more

Applebee's Grill + Bar - Sports Bars Near Me - West Chester, Pennsylvania

2 hairs were in my food, one in my wing one in my ranch. i don't wanna eat ts anymore. wear a hairnet pls... or go bald at that point read more

Applebee's Grill + Bar - ranch - Sports Bars Near Me - West Chester, Pennsylvania

I got the new O-M cheese burger and I said O-M G to this burger! the cheese is perfect for the burger and the fries i would get this every time if it wasn't a limited time. I would highly recommend it, it is very good and the spicy honey mustard really brings it together. The serving was excellent the server made some jokes. and I love the ambience I love how there are TV's to see if your favorite sports team is winning overall very good lunch 5of 5 stars. read more

The Applebee's located at 1107 West Chester Pike, West Chester has a clean environment and the bartenders put a 'good air on', but except for two young women (Lila & Hailey) who are very conscientious, they all 'disappear' after your drink and/or food is delivered. Where do they go, you ask? You may think they are busy in the kitchen, I did, nope, they all sit in the last booth near 'car-side'. I hadn't noticed it until i had a request (another drink, follow-up on my food, food is incorrect) and then you show patience thinking they are handling something in the kitchen. Not at all, they are sitting & chatting or on their phones in a booth as tho they are a customer themselves, despite being on duty. Once, I noticed that the bartender was sitting in the last booth for 20+ min. & I had to go seek him out. I approached the table and stated what i needed & the bartender didn't get up to help (again, nope) another worker did. ‍ Bartender didn't say a word & as i returned to my seat at the bar...he continued to sit (in that booth). What other bar/restaurant can you go to for food/beverage & you are expected to tip as you would in any other bar environment but yet the bartender sits down 'elsewhere', not even within ear-shot. Bartenders earn their tips through good service, being attentive & conscientious & through light conversation with their customers. (I know, i've done the job.) Nope, not this crew!! Corporate, pls help us customers!!Ultimately you're in charge, or at least you should be, but there's no accountability!! I have cut back on my attendance to once every few weeks in the hopes that some changes have been made or that this age group finally understands what this job is about. But instead I'm further frustrated wondering why i have given this place another chance. You are not being tipped on how long you sit and how well your posture is in this booth, you're in the 'service' industry, how about some service (pls)!! read more

Service over the phone is difficult , they use a automated system to take orders over the phone which is not efficient. I Showed up at the time I was told to be there and had to wait an additional, 20 minutes for all fryer items. Manager "went to check " on my order when I first arrived and never came back to let me know if it was ready or if it was going to be a few minutes late. I had to find a host to go check on the order . Simply jobs just not being executed , poor staff attitude and clearly poor systems in place . The carryout section is also where all the employees hangout and gossip . Hoping the food taste decent but at this rate if it warm I'll be happy. Sad this is how far we have declined as a society , basic pre-prepped food can't even be heated up on time . A joke of a restaurant. read more

Christina was an awesome server and she was very very helpful and the food was great. I very much enjoyed my time here

Enjoyable meal from their Burger, fries and a drink for $9.99 special. We had excellent service after a short 10 minute wait for a table. Food was tasty and served at proper temperatures. read more

I ordered a small rib tips at the West Chester Applebee's and was completely disappointed. The rib tip portions were very small, and the fries were just not good. I will not be ordering from the Applebee's again. read more

Food was good and came quick, Todd was awesome and super helpful! Will be back for sure

Great place, friendly waiters and good food. It wasn't too packed when I went, everything was very clean & the restaurant is very spacious (great for parties of 4+ even!). No complaints on the food, can't beat half off apps! read more

I really like this establishment, BUT I guess I'm going to have to seriously rethink that after my last visit. I decided to stop in the last minute before returning home - I should have just gone home. When I arrived,the host said just 1, and I agreed. He took me to my seating and thanked me. The waiter came up to me, didn't say what his name was or anything. I gave him my drink order and he left. The restaurant has a promotion going on, I was not told about but did hear other "people" who came after me were asked the question or told about the promotion. I placed my order, and he went away. My food arrived, and not once did he ask if I wanted a refill of my drinks. I guess I wasn't the right "color" for him, which is definitely fine with me because I will NOT start kissing your ass to make my eating out to be more rememberable. I really am starting to realize that people live on their pedestal, and if you're not the right color or in the same tax bracket or even above them then they treat you like you're beneath them. It will be QUITE A WHILE before I come back for another outing. read more

Our service was phenomenal! I wrote a google review but had to come to yelp to spread the word. Our server Clayton was so relatable and professional. He brought out our food fast and made sure we always had drinks filled to the top. If I come back, I will be requesting Clayton! read more

We met up with a relative over the weekend and this was the halfway point between their house and ours. Neither families were familiar with the area but agreed that outside dining was a must due to covid. Applebee's is where we ended up. First off let me just say I feel bad for all the restaurants and such that now have to change the way they do business to stay relevant during covid. But if you are going to offer outside dining at least make an attempt to do it well. Just throwing up a tent & rented tables and chairs is just not enough to warrant me to choose waitress service over take out ever again. First off the tent was in the grass and uneven and muddy. Every time I backed my chair up I ended up in a flowerbed. There was dirty napkins and food on the ground under our table attracting bugs. Everything about the experience felt cheap and I've been to bbq's outdoors at people's home that were more thought out. Meanwhile only a few yards away was a level parking lot that could have easily housed the tent and tables on a solid surface and still provide ample parking on the sides. For a chain restaurant I was expecting more from their outside dining. While I understand the challenges I do think there were much better options. However our server was good, a little chattier than I would have liked but good. When I go out to eat I don't expect to hear someone's whole life story unprompted while ordering. Maybe all this quarantine had him feeling super lonely. Hubby and I both ordered the 2 meals for $22 and were happy with them. We both got the burgers and they were seasoned and cooked well. I especially like that they took to the time to toast the bun. No complaints on the food. I did venture inside to use the restroom and they did have it set out well to social distance, however it's extremely dark in there. Even on a 90 degree bright and sunny day. While I would have preferred to dine inside I'm just not there yet. read more

Burger was good as were the Ribs! The Sampler appetizer is large and shareable for 4!!

I would've liked my food thrown at me but no........ I got some gracious good food I haven't had in a while and I'm quite happy about it

Our last minute goto with consistently good food & beverages. We have gone dozens of times and keep going back.

This is my second time at this Applebee's in the last 6 months. For this particular visit I ordered from the two for $20 menu. I ordered boneless, mild Buffalo wings and two Bourbon Street Chicken and Shrimp Sizzling entrees. As usual, the Buffalo chicken was crispy on the outside and tender on the inside. The entrees both came out pipping hot and still sizzling. Neither the shrimp nor chicken were over cooked. The potatoes were still crispy after 10 minutes. This was the best value for $20 ever. The service was always great since I came at an odd brunch hour. read more

Applebee's Grill + Bar - Sports Bars Near Me - West Chester, Pennsylvania

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Service is extremely slow, waitress forgot what we wanted to drink. Restaurant is almost empty for a Sunday afternoon. Applebees needs to update their menu, they took off a bbq burger and added something different with a burger with steak sauce. Who does that. read more

Our waitress was really nice and easy going but the food wasn't so good :( The pasta was so over cooked it was gummy with the sticky cheese. The ribs had good flavor but an odd texture. Pretty good chicken tenders and mozz sticks. The st Patrick's day signature cocktail was a fun cheap treat that I enjoyed! read more

We got two meals and a drink and all three were extremely disappointing. I got the tipsy Cupid. It tasted delicious but with the amount of ice I got 4 sips and it was done. Disappointing. My son got chicken and Mac and cheese. He ate about 1/8 of it bc the rest had a nasty sauce on it. I tried to get the salmon but they wouldn't give me a baked potato instead of garlic mashed so instead I ordered a salad. The salad said it would have all kinds of yummy ingredients but there were about 2 slivered almonds and some bland light lettuce and a lot of red onions and tough chicken. I feel very hungry and unfulfilled following the meal. We told our server we were very unhappy. She tried to update us. I do not want to spend any more here!! For the record, this is my first time to ever write a negative review. read more

I stopped here for lunch today. Billy was my server. Since it was pretty early in the day, they only had one server I think so everyone was seated in the same section. (There was another server by the time I left though) Unfortunately for everyone in our section, there was a family was an unruly little girl that banged constantly on the blinds and whined. I get that you can't always control your customers but the service was only so-so anyway. There was a girl that brought all of my food out and got me a drink refill; I wish I knew her name because she's the reason they got 3 stars instead of 1. She was awesome and brought everything in a prompt manner. I hadn't even taken a bite of my salad yet; in fact, I was still cutting everything up when billy came over to ask how it tasted! My response was "I just got it, I haven't even tried it yet." The final nail in my experience was the fact he brought me my check literally 4 minutes later. (Again, I literally had just taken my first bite or two!) I felt like I was being hurried out when the restaurant was only 1/4 full; not a great feeling to have as a customer when you just want to enjoy your lunch out. Those were the only times he came to my table besides taking my order and collecting the check. Definitely could use some retraining in regards to customer service and customer cues. It's a big pet peeve of mine to ask how something is when I obviously haven't even tried it yet! I've never had that issue in any Applebee's and my experience here really rubbed me the wrong way. I wouldn't come back to this location. read more

Applebee's Grill + Bar - Sports Bars Near Me - West Chester, Pennsylvania

Was 9 or so on Saturday night. Stopped in, Javier was our server. He was clear, articulate, and easy to talk to. Wife asked him if prime rib sandwich was any good. He said yes, pit his hands together to show her how big sandwich was. He was dead on, she was happy with the sandwich. I ordered the bacon cheese burger, medium. It was perfectly cooked. We asked him to relay our appreciation to the chefs. They seemed happy also. Beef nachos are excellent. read more

Very friendly waitress Kathy. The burgers were big and juicy. The IPA was very rich and flavorful.Enjoyed the game on big screen. Red Sox and Blue Jays were keeping us engaged read more

I'm on a mission to narrow down the best Applebee's in the region. I have yet to try the food at this location but did manage to come in for drinks last month when they boasted a $1 LIT special. I think that this location is a bit busier than the others that I have been too. The bar was packed and many of the neighboring tables boasted parties as well. Moderately friendly service. Timely drinks, and a great atmosphere. read more

I ordered a burger from here and they forgot the egg. That is the only thing that would have made the burger good.

I went here with my grandma for dinner & we both got the New Caprese Mozzarella Chicken. It was on 2 for 20$; we got boneless wings. The mild wings were to hot for her (she said mild). The server was nice . He (assuming he was training her)came back to see everything was after 2 minutes or 2 bites. Few more times also. Our meal was good & we both will get it again. read more

Applebee's Grill + Bar - New Caprese Mozzarella Chicken ; it's great - Sports Bars Near Me - West Chester, Pennsylvania

It's gone downhill recently. The presentation of the appetizers wasn't the same, they kind of just throw them on a plate now. My friend and I both got pasta dishes, one the three cheese penne and one four cheese Mac and cheese, and with the exception of the bacon and chicken, the sauce and noodles were identical so I felt a bit ripped off. Everything came out a bit cold and service was (EXCEPTIONALLY) slow. Honey mustard sauce has been replaced due to shortages. Seat and floors were filthy. Just wasn't what I was expecting. read more

Stopped in for a quick lunch. We sat at the bar and Maura the bartender came right over! She was great! The food was hot and the drinks were cold and the server had a big bright smile! We will be back! read more

Applebee's West Chester location has been a favorite go-to on late nights when everything closes down early and never disappoints. Half off appetizers are always amazing and the drink specials are pretty good as well. The staff are always pleasant and super attentive which makes a awesome dining out experience. read more

Applebee's Grill + Bar - Late night bite!!! #halfoffapps #happyhour - Sports Bars Near Me - West Chester, Pennsylvania

Usually not a fan of chain restaurants -- especially Applebees -- but a fellow grad student and I ventured here after slaving at the library one evening. Great drink specials and, after a certain hour, half price appetizers. Definitely a good deal! The server was nice and recommended some menu items. I ordered the Fiesta Salad based on her recommendation and it was precisely as she described. read more

For what it is, this place is the best. The bar tenders and servers couldn't be any nicer. Paul, one of the bartenders, specifically stands out with his humorous wit, occasional drink-making flare, and personal charm. He's always got a spot at the bar ready for us as soon as we walk in the door, and some how seems to always anticipate what we want. The food is great and the prices are even better. I can't get enough of the boneless wings in spicy sweet Asian chile sauce. I would bathe in that sauce if they'd let me. read more

Applebee's Grill + Bar - Boneless wings in sweet asian chili sauce. Delicious! This sauce is the boss! - Sports Bars Near Me - West Chester, Pennsylvania

Service is always good. Restaurant is clean and people are friendly. Menu is typical American food with Weight Watcher selections, which is nice. read more

Quesadilla burger was good, so were the chicken wonton tacos. I like the menu changes and will be back. read more

Joshua B!!!!!!!!! Wow. Seemed a little shy at first but really opened up and helped us have a great experience. Finals have really taken a toll on our mental health so it was great to take a step back and laugh a little with Josh! We almost ordered something and he saved us from an AWFUL decision and led us in the right direction......our hero. Will definitely be coming back if Josh is there to save the day again! THANK YOU JOSHUA!!!!!!!!!!!! BEST NIGHT EVER!!!!!!!!!! read more

I use the "carside to go" several times per week. I am typically ordering 8-20 meals at a time. When I pull into the carside to go parking space I am always greated right away. The food is always hot, fresh, and on time. The menu has alot of variety and makes it easy for multiple people to get what they want. I would highly recommend this location. read more

The food was hot, delicious and fast. Camrynn was the best waitress we've ever had. Friendly, attentive and wonderful conversation. Everything was out in reasonable time and she met our every need. Easily the best experience I've ever had with a chain restaurant. read more

I have been to this location multiple times and actually used to come in once a week with coworkers when Tyler was still a manager at the location, but I have not come in 4 months. I have never had any issues with them before. NEVER BEFORE HAS ANY ESTABLISHMENT (INCLUDING THIS ONE) TAKEN MY ID TO A PLACE THAT I CANNOT SEE IT AND HAD IT FOR AN EXTENDED PERIOD OF TIME. This is a safety concern in regards to identity theft. And I am 27 years old so its not like it my first or second time at the rodeo. However, on my last encounter I sit at the bar and ask for the cranberry lemonade vodka. The bartender Moira M asks me for my id which I did not have a problem with. She stands there looks at my id for at least a full minute if not too and then tells me she will be back, and it completely slips my mind that she had not given me back my id so I look on the bar as I was sure she must have placed it down without me seeing. NOPE! She had took my id with her. Well 5 minutes roll around and there is still no Moira, so I walk over to the hostess stand and ask the hostess if she can please go and bring the manager out for me. The bartender, Moira, finally shows up instead with no manager and tells me sorry I have to check all out of state ids. I asked her and it took that long for you to check it, don't you just scan the id and why did you have to walk away from me to do it? I then just asked her to bring out the manager. Steve Barnes is brought out in which case I asked him why she walked away with my id and he told me that she has to check all vertical or out of state ids with some book that they have. I was first a bit perplexed as I have a MD license...the MD border is less than 45 minutes from the location and would think they should know what a MD, DE, NJ, and PA license look like. I asked him why she had to take it to the back to check it and why she could not have brought the book out. He stated they could have, but did not. So I asked Steve for CORPORATE's number and he instead gives me the number for the franchise (The Rose Group) Area Manager, Dina Morgan. So I looked up corporates number and lodged a complaint with them as well as leaving a voicemail for Dina Morgan right on the spot. After finally being able to speak with Dina, who compared disappearing with an id as equivalent to disappearing with a credit card and someone taking the numbers off of that to buy product online, I have come to the conclusion that I have never ran into such an ignorant bunch. I have had my credit card information taken before, its an inconvenience because I do not enjoy having to make extended phone calls, but was taken care of immediately and was a minor inconvenience. I have spoken to someone who has had their identity stolen and it is a LONG and tedious process in which actually sparked me to subscribe to a service to monitor it. I tried to explain the difference to her, yet she seemed to feel she was completely correct. Here is an article explaining the difference in case those do not know https://creditcards.usnews.com/articles/credit-fraud-vs-identity-theft-whats-the-difference I expressed to Dina my concern as the bartender was gone for so long I had no clue what she was doing with my id, she could have been copying down my DL number or actually making a copy of my id (which is illegal), someone else could have been doing it, or she could have been doing nothing. I would have known exactly what they were doing if they'd handed my id back to me and went and brought the book to do it in front of me. She told me it was Applebees policy, and I later had her clarify it was not Applebees' policy, but apparently the Rose Group policy. Either way I told her Applebees, The Rose Group, herself, etc was assuming liability if identity theft was to ensue (which could take years to come about) when they clearly did not have to. On top of that friends, coworkers, and family that I have spoken with have said that they were completely turned off by this policy and never had anything like this happen to them. Having worked in the restaurant industry in college, as well as the hospitality industry doing bottle service at clubs in Miami, and cocktail waitressing at Hard Rock Casino and MGM, I have never seen a policy like this before probably because most establishments do not want to assume the liability for it if something were to ensue. I understand wanting to ensure that you are not serving minors, but if you have such a hard time identifying illegitimate identification cards, you should probably just invest in an id scanner which validates the barcode. read more

Not very happy with the service. Four came in to dine. Two, two for twenty's ordered, big appetizer in addition and our drinks. The big appetizer came but not the appetizers for the meals.. after a bit half the table received their meal but the other half did not. The waitress came aNd we explained the situation. A manager came a while later and we explained to her. Time kept passing and they came back twice and still no food. They said they woUld taKe the late order off the bill. CHips were also requested to go with the spinach dip. After the other half of the table finished their food, the second half finally received the appetizer. Time passed and then finally the food came. Appetite practically gone, so we were ready to leave. Took another while before we could get to go containers, then the check. We paid and left. Never received the chips and they apologized but just was not happy with the service overall. read more

One our family favorite go to restaurants, either car-side-go, or eat in. The atmosphere is family friendly; as well as, accommoding to the adult only crowd. The menu offers happy hour specials, 2 for $20 or 2 for $25 specials to include an appetizer to share (from a select menu), but a great deal! If out with a friend (s) nice to get a drink & appetizer (for me anyway), others may want a full dinner. read more