I know. I should have believed the ratings. [[HIGHLIGHT]]Upon entering the music was pretty loud, and they were playing reggae music. It felt like a club, it's either someone phone playlist was playing or a jukebox.[[ENDHIGHLIGHT]] First we were never greeted, we were seated, and then our waitress just showed up at the table "what can I get you guys?" .... No customer service whatsoever. This Applebees is NOT it. I had the chicken sandwich, I had to exchange because it tasted very weird. It also had this weird breading on it that crumbled it tasted like powder gross.... I don't like sending food back however the chicken was inedible. I changed it for a Cesar salad that was not great either, it was drenched in dressing. Never returning here. read more

Applebee's Grill + Bar - American Near Me - Winter Haven, Florida

[[HIGHLIGHT]]Applebee's is a nice restaurant for friends and families.[[ENDHIGHLIGHT]] The food is really good. They have a separate full bar. [[HIGHLIGHT]]The atmosphere is fun and relaxing.[[ENDHIGHLIGHT]] The service is always very good. It's located on Cypress Gardens Boulevard near the Winter Haven complex. read more

If I could leave 0 stars I would. The service was absolutely terrible, there were only 2 servers on for the entire restaurant, our food was cooked wrong, and our bill had multiple items on it we didn't order. All around bad experience. read more

Server MIA was amazing, food was not good at all, send back my entree was refrigerated cold, the useless manager didn't even came to the table to apologize, Mia did everything to recover the costumer and she did super good, [[HIGHLIGHT]]restaurant is ok good temperature and good music.[[ENDHIGHLIGHT]] read more

Friday night dinner out. Hubby got fish and chips, came with fries and coleslaw- he gave it 8 stars. I had the oriental chicken salad 10 stars, always yummy and one of our favorites. Our server, Teddy, was excellent too. read more

Applebee's Grill + Bar - Fish and chips - American Near Me - Winter Haven, Florida

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This location is close to Legoland so it gets busy and right across from the new YMCA has parking and good service. The ambiance is very chill, lots of TVs playing sports, and every so often movies. Friendly employees and love the bartender she knows how to serve drinks! Great for families, friends, date night and solo dining. Great food specials, 2 for 1 drinks and desserts. read more

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went here 5 times and they got the order wrong 3 times. first time they forgot the sauce i paid 3 for. not a big deal i guess. next time someone came into the restaurant with a similar name to my order or had a similar name. and they gave them my stuff. then i had to wait about a half hour extra. they thought it was me that took it and lied. and they still messed up the order. i had to go back. after that they started requiring my signature. next time they only gave me half the order and i didn't even notice since it usually looks small. after eating it, i got very sick with diarrhea. i'm certain it was that since it was the only thing i ate. and it must have been something at the bottom of it. since i didn't get sick until i ate the part that was at the bottom. the woman that gave it to me had dark hair and glasses. maybe slightly chubby. read more

Food and service were of a poor quality. [[HIGHLIGHT]]The restaurant was empty practically at 4:30 in the afternoon.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The hostess sat us next to a family of screaming wild children, and we were a party of six mature women[[ENDHIGHLIGHT]] then it took the server forever to get to us, she had to be reminder of our drinks that we had ordered. The food came out. It was so bad. Most of it was not even edible. She never came back to check that we were happy with our food. Then she overcharged us for the special of the day took the manager over 10 minutes to correct. It will never be going back there again. read more

Just got a carry out and this is the worst meal I've ever had . Ordered the chicken sandwich with cheddar, bacon with fries. The bacon was burnt black and rubbery old . Besides the sandwich being cold the batter also looked old and so were the fries. Literally nothing was edible! I pulled the strange color batter off and gave to my dog. My husband's cheeseburger wasn't much better. Could have got better at Mc Donald's. [[HIGHLIGHT]]The inside of this restaurant is dirty and service is bad too.[[ENDHIGHLIGHT]] If I could give less than one star I would. I will never go back and maybe Gordon Ramsey from Kitchen Nightmares could help this place out. read more

Came for a friends birthday tonight, no wait time, the hostess was very cute and kind however from the moment we were sat our server seemed irritated and very rude, speeding through our orders like she has somewhere else to be, we were catfished by their premium four cheese mac and cheese for it to just be watery noodles with almost no cheese, and when asked for one to be taken off the waitress was very unsympathetic and rude about that as well. never have i been so shocked by just plain rudeness in a SERVICE industry. as a server, leave the personal problems at home. read more

We went for the ayce riblets for 14.99, I got the oriental chicken salad. First Cathy was our server she is everything a customer wants in a server friendly, efficient, and knowledgeable, and she keeps up with us needing refills. We didn't have to wait for more riblets or fries or drinks. I am impressed by the service. I think Applebee's is trying to get a better reputation. I had the oriental chicken salad it was the best ever. the bowl was full, it was what I hoped it would be. I love the bread too. It had all the parts like it should. I'd give it 5 forks. Everyone was served the same way as we were and I heard no complaints even the large party of 12 for a birthday. I hope you all give it another shot. Ask for Cathy she has it all under control. read more

Applebee's Grill + Bar - Oriental chicken salad - American Near Me - Winter Haven, Florida

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Ordered a chicken strawberry salad. lt was okay. The Strawberries were not very sweet. The rest of the salad was pretty good, but definitely not $15 worth. Service was good,waitress was attentive.[[HIGHLIGHT]]The worst part is it was freezing cold in the restaurant. It was very uncomfortable[[ENDHIGHLIGHT]]. I couldn't wait to get out of there. I won't be going back. read more

Just came in here and it's listed as closed at 2am. I stood at the front to be seated and the bigger bartender told me they were closed. My husband came up dnt believe it and called and spoke to a manger who said we could come in as long as we ordered in 20mins. I felt rush and unwelcomed from the start and I didn't come back in. Horrible service. Maybe she needs an earlier shift so she's not pushing people out of door at 1am. read more

The white female bartender is rude and inconsistent. I've come here almost weekly since we moved here and never had an issue ordering half price appetizers. Today the bartender didn't want to honor it as if she was paying for it herself. Instead of honoring the price or accommodating my mom and 89 year old grandmother she allowed us to leave saying she's never seen us before. As if she remembers every single client she serves. We're huge on customer service, which is why I even gave this restaurant 5 stars in the past but moving forward I'll take my business to the MANY other establishments in the area. With how difficult times are, valuing your customers truly goes the extra mile, especially in the holiday season. Pick employees that value your clients not cost you money. read more

The server "Demetrias" was friendly and attentive. The food was hot, delivered immediately. -1 star for cleaning, better attention to detail. read more

1). Arrived approx 1:20 pm Monday (3/7/22). Restaurant was NOT busy/crowded yet it took a looooong time to get our drink order. 2) My friend ordered Blue moon - 20 mins later they inform her they're out, she chose Michelin lite - 10 min elapse - out of that one too. 3). I ordered boneless chicken wings that were DIFFICULT TO CUT IN HALF read more

I spend $60 there for dinner and ordered the ribs all I received was 4 small burnt ribs.garbage.they said it was half a rack.I will never go there again.$60 what a rip off.The wife ordered fish it was very tiny portion of salmon not kool at all. read more

French onion soup is to die for!! So good and always so hot! Camille the bartender is the best!!!

Stopped in at this location on Saturday for a late lunch. Restaurant wasn't crowded at all which was nice, at least we thought. It took almost 10 minutes before anyone took our drink order. We also ordered an appetizer of chips and artichoke spinach dip. It took almost 20 minutes to receive it. Was very good, just took forever to get. We also ordered the Asian fried chicken salad and a pasta and chicken dish. Again both were very good, just took forever to receive. So overall we enjoyed the food very much, it was the very slow service that needs work. read more

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Ordered strawberry vinaigrette salad and it was ok except for the strawberry's it only had at best 2 strawberry cut up. What a joke. Service was good but these things are what keep me from going back for a while I didn't complain I just don't go back for awhile... read more

This is horrible there was globes of spit in my drink, my fries were soggy and stink, i opened my chicken sandwitch up and wow there was a half of roach head and roach eggs i hate this place It stink its very dirty there was a beetle on thr table and spit in my sauce read more

Fred our server was amazing, going above and beyond to make sure we had everything we wanted! We definitely will be back and ask for him! read more

Applebee's Grill + Bar - Our family having a wonderful dinner! - American Near Me - Winter Haven, Florida

I'm wondering if they require a drug test for their employees. I walked in (alone) the hostess looked at me and said " are you looking for someone " I said "no" she then said " what do you need" I said " I would like to eat" she looked confuse. As she was texting on her phone. Took her about 5 minutes to seat me because her phone was more important. Service was about the same as the greet and seating. She (Ariel) was rushing me the whole time. As she was telling me how she wished they would buy sweepers. Because the broom she was using (beside me while I ate) wasn't good enough. Then proceeded to tell me she was cut and going home. Trying to take my plate while I was still eating. Customer service was awful. From the hostess at the front door til the time I left. People standing at the front door for a long time, while there was no one in sight. Food was good. Came out fast. And tasted good. read more

The food was okay... However, the bar is a nice place though to enjoy sports and mediocre adult drinks. If I were to visit again. it would be after 10 pm for the half- off appetizers due to the quality of the food. It actually would take me a while to re-visit this particular Applebees. They had horrible waiting staff. This one pregnant girl made me so angry about my friend and I not being able to use debit cards on the outside terrace as if we were going to risk our precious lives to go to jail for walking-out on a cheap bill. Please believe that food nor the alcoholic beverages are worth that. Her attitude was unbelievably despicable and unwarranted. I really hope by now they are under new management who would not subdue to such repulsive behavior. read more

I always love this place ! But I gave it 4 instead of 5 stars because when I ordered door dash I preferred the hot Cheeto boneless wings and they were disgusting .. I wasted all money that night read more

Don't try to come to this place after 10pm. They don't understand how to schedule their night kitchen staff. They either say they aren't cooking or it's a hour wait. Don't go here after 10pm. read more

Larissa was so fantastic at the bar tonight! A group of friends and I came in for the half price apps and she was very welcoming and kept conversation for engagement. She was awesome. She communicated about our food and was on top of our drinks. Great experience :) read more

We came for a late lunch after being at a kids museum all day. There were 10 of us. We were hungry. We expected it to take awhile just cause it's Friday. Anyway they were quick to seat us. Our waitress was very nice and quick to get our drinks and appetizers. We ordered our food and it quickly got to the table. I had the bourbon chicken and shrimp. It was delicious! The chicken didn't taste like rubber. They messed up one side but quickly fixed it. They sang happy Birthday to our birthday kids. We were all happy and full when we left. Probably the best service we've had at a chain restaurant. Service was great. Wish I could remember our servers name because she was excellent! read more

Tried to visit this evening. We were greeted as soon as we walked in by the super friendly hostess who let us know she was busy and would be right with us. Although there were plenty of available tables we waited as another employee stood at the podium waiting to talk to the hostess. The hostess came back to seat us. Unfortunately that was the only service we received. I can't leave a food or drink review since we never met our server. We waited over 15 minutes waiting for our server,(or anyone) to take our drink order. Which never happened. We watched as servers all around us appeared obviously frustrated and rolled their eyes as additional guest were seated in the half empty dining room. No one ever stopped to check on us or ask to take our drink order. No one even acknowledged us once we were seated. We won't make this mistake again. I only gave it one star because I had to... read more

Food and service was awesome. Our server Malaysia took great care of us. She is extremely attentive and caring. We are definitely coming back!! read more

Well first off we asked for more salsa....20 min later it came. Next, i ordered taco salad with no guacamole and no black bean and corn salsa because I can't have corn which my daughter made sure to point out and they brought it out with the black bean and corn salsa when I said I asked for none of that, the waitress stood and stared at me til my daughter said she can't have corn for the second time. Then wait another 20 min. My husband and daughter had finished eating so I told them forget it and they still brought it out. We also sat with no drinks for 20 min. No manager, we asked for manager been sitting here 10 min so far waiting for him because they have 2 cooks here yet the manager has to cook also. read more

Not the worst Applebee's I've been to (that was in NJ...they served me salsa with a long string of black hair in it) but it's not the best either . The server was polite but on remarkable. The French onion soup I ordered was served cold, with cheese that hadn't melted. I posted a photo of this. I notice that there was an unusually large amount of pepper covering the fries on my child meal. Maybe some children are pepper fans , but mine really isn't. Like I said, the service was nice, the food wasn't inedible, but it was not tasty and I certainly would not return to this Applebee's. read more

The food is good in all but the service is trash was waiting for a table. Seen four other ppl come in and the host sat them first before us.

Horrible service. My family and I had to wait over an hour just for our beverages. Food was cold when out came out. Drinks from the bar were watered down. Server was doing Togo orders and serving our table. Worst service ever!! read more

this place is terrible I waited 40 minutes and never got to order food. I told the guy in the front and all his said was sorry with a smug face. WORST apples bees I been too. horrible read more

Went last night with my husband, horrible service. Drive 45 min just to go there because that was the closest one to us and it was terrible, our waiter never checked on us, never brought us a refill until I stopped him and asked. And the worst part was we were his only table. Like wtf. I definitely think they need to retrain him. I understand if your short handed, but make sure they know that u check on your customer dont just ignore them like they don't matter. read more

The delivery was right on time and the food was great Bob s ribs fell off the bone and my chicken was moist and tender

the bartender Ashely was absolutely terrible it not only took her over 20 minutes to get our drinks...we got all our food before we even got our drinks. she wasn't even that busy and left the bar to do god knows what I'm the back. very disappointed and I believe that serious actions to be brought against us. If you can't do your job to tend the bar when it is literally empty then go home. It not only happened to us but to multiple other costumers as well. Very disappointed In Ashely's service, but amazing job to the rest of the staff! read more

This applebee's is beyond terrible. It took them forever to take our order and we ended up leaving the restaurant. The worst part was all of the waitresses were looking at us but none would actually take the initiative to provide us with such a simple service. 0 Stars. read more

Thanks to Larissa C. For the amazing service, warm personality, kind thoughts, and saintly patience. Our food same out quickly, was correct the first time, and the staff recommendations were great. read more