Most unprofessional woman that the "manager" at this store. "mindy" was extremely rude and hung up…read moreon the phone call multiple times because she had to look up a part for a backpack blower and it wasn't handy for me to go get a serial number or part number. She didn't care at all about servicing a customer. She had to actually do a job and look up parts is what she was mad about. Asked to speak with the owner over this awful and rude service and she kept repeating "call the store". This woman needs to be fired. Ridiculous behavior from an employee.

Highly recommend JAM for all your snowblower and mower repair needs. My husband originally tried…read moredropping the snowblower off somewhere else but the person wasn't there and they said it would take 3+ weeks (impending snow storm later this week). I called JAMs and they said we could drop it off but they couldn't guarantee it be done before snow storm. We dropped it off and it was done within 24 hours! They offer pickup/ delivery so you don't have to try and jam your snowblower in your midsize car. Will use them in the future as their staff was friendly and their prices affordable.

Every time I go in to get parts for my lawnmower thay are knowledgeable and friendly.read more

My family started taking care of our lawn care needs with our first riding lawnmower in the 90's…read more My brother and I just bought a Ferris 160Z and a FERRIS 400s. We couldn't be happier with the performance and quality cut of these fine machines. If you are in the market for a zero turn or any yard equipment check out there selection of mowers and yard equipment available, you won't be disappointed.

The man named sonny answered the phone and was down right rude. He said they're not a John Deere…read moredealer any more and didn't want to mess with my tractor. I'll junk any mower before I take it there.

Yes anything lawn mower related they can fix . They have a wide range of products to buy for lawn…read moreup keep.

When I looked into getting my new computer set up, I was highly enthusiastic about this company's…read morelocation in Holland Ohio; having met an older, customer oriented man who I assumed was the owner. However, based on my initial experience, when I went back at another time, to get another computer fixed, I got a very different unexpected vibe. Having experienced a curt, rude, dark haired, middle-aged man that did not really want, or could care less if he had my business. Recommended by a faith based institutional customer, who was shocked to hear how I was treated, as a senior I was taken back, by his dismissive attitude toward me, as well as my older computer.

My laptop started acting up so I took it to Best Buy (where I bought it and where I will never shop…read moreagain...no wonder they are going bankrupt). The 18-year old behind the counter kept trying to upsell us the Geek Squad 3-year warranty. Um no. It was under the 1-year warranty so I wanted them to run a diagnostic test on it. They called back after a few days and said it was a hardware problem and it's not covered under warranty but if I bought the 3-year Geek Squad thing for $400 they could fix it. For that much I could get another laptop, so no thanks (I only use it for the Internet). Disgusted with Best Buy a computer nerd we know highly recommended Virtual PCS. We took it in, the owner was great and told us so many of his customers come there because they get disgusted with Best Buy and their Nazi upselling tactics. He also told me that a waranty covers hardware and basically Best Buy tells people a load of shit to get them to spend more money. Virtual PCS did a great, quick and professional job. Not to mention an honest job. I had never been to an independently owned computer store before but am so glad I tried them out.

I am giving a low rating today. The sales staff are very kind. Caring. They come out quickly when…read moreyou need something fixed. They are very informed when you are purchasing their appliances. The reason for my low rating is because the pest control company just left my house. I never had roaches in my life. They said the roaches are coming from the refrigerator I purchased from here. There were baby roaches and adult roaches coming out of the refrigerator. I am so embarrassed. I want to leave this here so others will know.

Honest, trustworthy, knowledgeable, all around a great business! I've went to them numerous times…read moreover the years. They helped me repair my dryer & my refrigerator/freezer. I also bought a washer from them that they delivered & hauled away the old one for me. I highly recommend them! A A Appliance 1248 W Sylvania Ave, Toledo, OH 43612 you definitely have a customer for life!

I have been impressed by Tim and his staff at every turn…read more Their effort in developing our new company website has far exceeded expectations and we are truly lucky to have found them. In addition to their hard work on the website, Razelle also offers IT repair services which we have used extensively. Finding such knowledge, expertise and enthusiasm in a local company is very rare. Razelle is one of Toledo's Gems and I would highly recommend them to anyone seeking web design or IT repair services.

Easy to schedule an appt. Reminders came to make sure we were still on for our meeting. Tim…read moreshowed up right on time and went to work fixing our problems. When I have any additional questions they have always been answered quickly and correctly. Their pricing is what should be charged for professional IT help. I have no issues using them again and will refer them to all of my friends.

I ordered all of our appliances from Derocher's for our new home build, and they installed the…read morewarming drawer. When we closed in April, we noticed that the warming drawer did not close straight or flush and has a gap of about 1/2" at the top. After notifying the builder, we nobody came out to look at it until May 19. The tech that came couldn't fix it but identified that it was installed with the rear higher than the front and that the installers would have to fix it and that he'd order some parts for them (not sure what parts). After nothing for a month, I contacted the person who sold the appliance on Jun 16. He responded that some parts were on order and he'd have to schedule instllers to come out. I asked what was on order and when installers would come out but have recieved no response. I've left multiple voice mails on his phone line and at both the Monroe and Sylvania stores in addition to my email inquiries. All have been ignored. It is now Jul 30 (2-1/2 months) and still nobody has contacted me.

We bought a set of appliances from Durochers about 3 years ago. Last September, our refrigerator…read morestopped working. During the first service call, the repair people somehow cracked the inside of the fridge. I was told there is no way to fix the damage. The refrigerator needs a part from Samsung that has come in damaged now 4 different times. Durochers can order the part for next day delivery, so they could have tried far more than 4 times, btw. The last time, the part sat at Durochers for over 3 weeks before they even inspected it. ​ We have repeatedly asked for a manager to contact us, but been ignored every time. We have not had a working refrigerator in over 6 months now, but Durochers hasn't offered an apology or any sort of assistance.

Owners are very kind and helped me very efficiently. The jewelry was beautiful and very well…read morepriced. I came in with three watches and got all of them back by the next day at least. One was returned immediately with a link removal fit to my liking and the other two being corroded and broken came back the next day clean and working. The prices were very fair and the watches were adjusted to the current time.

Watch batteries replaced & link's replaced quick & affordable…read more Definitely recommend them over other area retailers & repair options for something simple like this.