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    Appliance Direct at Orlando

    4.3 (3 reviews)
    Open 8:30 am - 7:00 pm

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    Best Buy Waterford Lakes

    Best Buy Waterford Lakes

    2.4
    (126 reviews)
    5.1 mi
    $$

    IKEA has set up a small showroom inside the Waterford Best Buy location. The showroom combines…read moreIKEA's home furnishings with Best Buy's high-tech appliances, focusing on kitchen and laundry room designs. Design and planning: Customers can explore the Best Buy showroom and work with IKEA staff to plan and design their spaces. It is a "plan and order point," meaning there is no stock to take home, but rather a place to design and order products for delivery. Once you have designed your space and placed your order, the IKEA products will be delivered directly to your home. For IKEA: This move extends IKEA's reach and gives customers an opportunity to get design help and place orders without visiting a full-scale IKEA store. For Best Buy: This partnership helps Best Buy remain relevant by offering a unique, integrated experience for customers who are planning home projects, especially kitchen and laundry room remodels. I attended a grand opening event where the first 50 customers got a bonus surprise bag. The event staff from Millenia was coordinating and the new IKEA staff was on hand. I did not order but admired the IKEA quality and value. The showrooms were also added to Daytona and Melbourne Best Buy locations.

    This Waterford lakes location has been my go to Best Buy ever since I worked at the WL TJ Maxx in…read morecollege, where I opened up my Best Buy card over 10 years ago. Throughout the years my family and I come here for our home and electronic needs. Needless to say, I have always loved this location and typically have had no problems. For the most part, I am an in and out customer, I do not like spending more than 5-10 minutes in a store. I go in knowing what I want and do not like wasting my time or the associates time. Unfortunately today June 28th 2026, I received the worst customer service encounter in my life. I went to Best Buy at 5pm to replace my Apple Watch where I was purposely ignored and overlooked by one of the store associates. When I arrived there was a customer being helped and I patiently waited, as they were there first. This employee assisted her for about 10-15 minutes. As I waited, there was a group of three employees that walked past me with no acknowledgment but I just figured they were on their way to another department. Towards the end of their encounter the one associate turned back, made eye contact with me, then proceeded to turn back around and finish up with his customer. Before I could ask him to assist me with the Apple Watch he then walked off. He did not address or help me in the slightest, instead he went over and started talking to other customers who arrived after me. This whole experience at Waterford lake was disheartening and uncomfortable. I did not realize Best Buy allows for what was blatant discrimination. Shocked by the lack of customer service and the realization that I was not going to be helped; I decided to go to the colonial location. Although it was very inconvenient to have to drive further out, it was much worth it as this was a much better experience and I was able to buy my watch in under 10 minutes. As someone who worked retail in the past and even now that I work in corporate, I understand the importance of customer service. I was always taught and I know that you should always treat customers with respect and dignity. This not only makes you look good, it makes the company look good and leaves the customer feeling good. To conclude, I hope this is not the direction that Best Buy is heading towards as I do not feel comfortable spending money at a company that trains their employees to leave their customers feeling small.

    Photos
    Oh man, soon you'll be lost in Best Buy with no way out
    Oh man, soon you'll be lost in Best Buy with no way out
    It's a great day to shop!
    It's a great day to shop!
    Gotta protect my Jitterbug! I put the boom boom into my cart!

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    Gotta protect my Jitterbug! I put the boom boom into my cart!
    Apopka Appliance

    Apopka Appliance

    2.3
    (14 reviews)
    23.5 mi

    Arnold is a great guy who runs an honest business. He's knowledgeable on almost all models…read more We've used AA for over a decade and will continue to do so because we trust their opinion. They are not out to rip you off and they want to make sure you are satisfied. Yes, there is a $75 trip charge but that is standard for almost every profession now. I called a plumber last week who charged $125 just to tell me that he couldn't repair the problem. We have had some problems in the past with the used appliances they repair at the shop. So it is hit or miss when they sell you something. Warranty is 90 days. I don't like the paint they use on some of the appliances. They spray paint almond colors with white and after a year the white is peeling off.

    I hope this helps for all you that reads the reviews. this man Albert Edwards ( Apopka Appliance)…read moreis a liar and a thief. I called him to come look at my washer, and when he showed up he and his partner said, it's probably the drain pump, and he said if I order this and it's not the problem, I the customer is responsible for the cost, and then he said, I would have to do a diagnostic on the washer and I was responsible for that part as well. well his part said, I'm gonna check to see if it is the drain pump, and he took it apart and said, it is the drain pump. they ordered the drain pump KIT and when he showed up at my house with the pump it was not with the kit, and tried charging me for that. well, when I walked out to the garage I noticed his partner was taking old parts off my old drain pump, and I asked him, are taking old parts off my old pump, and he said, yes. so I kicked them out of the house and only paid him for his service for what he did. again he's a liar and a thief.

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    Apopka Appliance
    Apopka Appliance
    Apopka Appliance

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    Pioneer Appliance

    Pioneer Appliance

    2.6
    (13 reviews)
    45.6 mi
    $$

    Hopefully this will not have to be amended under a warranty issue but this has to be all of the…read moredissatified customers and none of the happy ones. Clearly, if they were as bad as these reviews - they would not be in business. We actually tried to work with the Edgewater office, which has much better Yelp ratings, and just were not comfortable with them. On the other hand we were extremely pleased with all of our interactions with Kyle (Daytona). When I say all of....we have been going through remodel since JAN 24. Each time I called whether it was over our construction delays, rebates expiring, holding the prices that we had been quoted, there was never anything but exceptional customer service. The fact that Pioneer Appliance pays their sales people enough that they do not work on commissions was a lot more comfortable than 'high pressure' sales people. Yes, I'm sure they get bonuses and different promotions - thoroughly understandable in a sales environment. Truly sorry that so many folks had a negative experience with post delivery issues. I may be back out here to adjust this review but for now, nothing but five stars for Pioneer Appliance Daytona, Kyle and the delivery crew!

    Ordered our appliances from them. Took over 4 months and still don't have our stove. The delivery…read morepeople show up with no warning or call totally on a random day. They dented the door of a brand new house and left the fridge uneven. We called them to come back and when they did they said the floor was not level. They at least leveled the doors at that time. Took three times to they could level the actual fridge. The sales man was great at first and when we went to discuss our delivery service he didn't seem to care. He told us that "I am sure they ordered you a new one" which after a few more phone calls found out they did nothing. I would highly recommend shopping around!! As we are paid in full and still no stove. You would think they would At least call and update us.

    Photos
    Pioneer Appliance
    Pioneer Appliance
    Pioneer Appliance

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    The Home Depot

    The Home Depot

    2.9
    (71 reviews)
    5.3 mi
    $$

    This is why I prefer Home Depot Over BLOWES…read more This is an account of my experience today with BLowes! I waited all morning on a Saturday for an expected delivery of (3) bulk bags of gravel to arrive-delivered to my driveway- and they were supposed to call ahead of time- they didn't. I had already moved my vehicles out of my long driveway so the forklift would not have an issue placing them in the yard near my garage door. Imagine my surprise when (3) bulk bags plus delivery at $270.60 turned out to be (3) 1/2 CF bags of gravel all alone on a single pallet!!! Those tiny bags looked all alone and confused! I can only imagine what the supervisor must have thought when he/she/they/them signed off on the delivery, or, what the driver thought to have to deliver such an order. Maybe he thought I was a rich, invalid or an old man, or a wheelchair-bound old lady...who knows. Was he or she smoking crack this morning? So after speaking with the AI agent on the phone and getting through to a human after 15-minutes of it hallucinating (or smoking Internet crack), I finally got a human, explained the above, and waited 15 minutes on hold while she sorted it all out. She said the earliest the correct order could be delivered was Monday. When asked for an explanation? "The only thing they told me was there was a mixup on the size." Seriously? You think? Stay in school boys and girls and graduate. But if you don't worry, if you don't, there will always be a company like BLowes that will hire you for a management position!!!

    I came in to use the kiosk to duplicate my house keyd. It was an easy process and cheaper than…read moreother key copying stores I was able to find.

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    The Home Depot
    The Home Depot
    The Home Depot

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    Appliance Direct at Orlando - appliances - Updated August 2026

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