Elizabeth was nice enough but didn't know about the washers & dryers when we asked. We found what we wanted. It seemed they were a little overpriced but we were willing to pay extra because it was supposed to be quality equipment, professional people, & warrantied equipment. We ended up getting 0 out of 3 on that one. We asked for delivery but when she found out that we lived on base, she said "the delivery guy wouldn't like having to go out there". Not our problem if we're paying for delivery. Delivery day comes & he's a no show all day. We called them to find out where he was & they gave us his number. Said that we needed to contact him. Not our job. We paid for delivery, they should contact him. I called him at 5pm because they wouldn't in order to find out where he was. I told him that we had clothes to wash, that they were going to mold because they're wet, & he laughed at me. He doesn't show until 7:30pm. We had to go meet him at the gate because he didn't have base access. We were not told this until he arrived. He was nice enough upon delivery. The dryer was broken & would not even start. I contacted Elizabeth the next morning & she said that it ran when it left the store, that they test all of their equipment. She stated that it was a problem on our end. It wasn't. It was a broken dryer. After speaking to my husband, she finally agreed to send another out to trade ours out. They didn't show up until 7:30pm the next night to trade them out. Because of everything that happened, Elizabeth reluctantly offered to extend the in-store warranty by 30 days. Ok, but we have no way to return the equipment to the store if there is a problem. She refused to refund any money. The washer began squeaking on spin cycle within 3 days. Instead of contacting them, which obviously was a dead end, we YouTubed it. From our research, it appeared to be a problem with the belt (all of this should have been replaced before they sold it). We bought a special oil to spray on it. We sprayed under the washer, where the belt is located, & it stopped squeaking. We see a new washer belt in our future. This is not a business looking out in the best interests of their customers. Obviously, they are looking to make a quick buck. Buyer beware - you have been warned by others & myself - not to do business with these people. read more

Elizabeth was amazing! Super helpful. We called needing a freezer because ours went out. She went above and beyond to make sure our needs were met. She sent us photos of the item before we came in and told us all the information we needed to make in informed decision. The price was the BEST around. They even have a 30 day part and labor warranty and a lifetime labor warranty (you bring the part) we are very happy with our decision to stop here. read more

See all

Sean and his assistant did a great job swapping out my dryer. They provided quality customer service. They stand behind their products and value their customers. read more

Purchased a washer here and was delivered not only at 7 PM but also broken. We then called to have it replaced and told us that they wouldn't be able to deliver another one for another two days. When the day came that they said they would be able to deliver it I called ahead to see if they could deliver first thing in the morning they told me that due to the area that I live that I would be getting my delivery last instead of being more accommodating due to the fact that they did deliver a broken washer. I unfortunately would not recommend this place. read more

I had great service w Alyssa and Mr. Gil was efficient and very thorough in delivering and setting up my stove and refrigerator. I am very satisfied. read more

Appliance Mart - Appliances & Repair Near Me - Atlantic Beach, Florida

See all

Ray was wonderful to work with!!! If I could give 10 stars I would... Upon my return to Atlantic Beach I was met with a disaster in my LG fridge.. He sent me a replacement unit immediately and took the old one away... While at it I replaced my Washer & Dryer as well. Best customer service I have experienced in ages. Thanks Ray.. you are a ray of sunshine read more

I'm pretty sure these reviews are FAKE, not sure how this business has been around for 20 years. Purchased a washer that has broken on me 2 times in a matter of a week. Now to give context on my side of story, I live over 50 miles away. I had to request off work twice and borrow a pick up truck to bring the washer and dryer to them .The 1st time the washer broke I had no problem with the option given to me, I had to bring the washer to a different location and they fixed the issue. 2nd problem happened within a week, at this point any reasonable person has lost confidence and probably would want there money back. TO MAKE THIS VERY CLEAR, THIS IS NOT A REFLECTION ON CHASTITY. She was my sales personnel and was absolutely great and professional. Due to their return policy, she referred me to the DM/Manager RAY whom might just be the absolute worst individual I've met. Completely was dismissive of my situation offer no real resolution. RAY arrogantly says "can't due much and there are never any exceptions" with Appliance Mart. Due to his disrespectful stance to my situation I had to settle with a different set. I look forward to speaking with the owner of the company Steve unfortunately, in these days no one in business does good by the customers anymore so I don't think there will be any real reasonable resolution. Below are some videos of what the washer was doing. Proof that I was not lying, RAY did say I was lying about the washer being defective. Mr. Steve, if you read this, the ball is in your court to do something right. read more

Bought a dryer there. The manager seemed like a nice guy. I paid for the delivery service. They were hours late on the delivery, and when I wanted to see what the problem was, the manager wanted me to track down the delivery guys myself. Not my job, or why I paid $50 for the delivery. He was sarcastic and rude when I explained that it was his job to make sure it was delivered. Common sense isn't so common. To top it all off, the dryer was missing a leg and damaged. read more