I picked Leo after reading his reviews here on Yelp. He replied to my inquiry, set up an…read moreappointment and came to look at our LG dishwasher that had been making a strange noise. Within minutes he was able to diagnose the problem, He told me he would look up the cost of the part and get back to me. It wasn't 2 hours later he texted me a price. It was during this time that I realized that it was still under warranty and while on the phone with LG, was texting with Leo to ask questions. I was able to get him set up to be able to order the part from LG for free under our warranty. It took a couple days, but he stayed in contact with me and after a few days of waiting, informed that the part had arrived. We scheduled a time for him to install and he came this morning to do the job. He was quick and efficient and it was about 35 mins and the job was complete. The dishwasher sounds like it did before and we can't be happier with the job. He charged us for his time only, just as we discussed. I hope I don't have to call him again for something else broken, but if I do, won't hesitate. Also, I plan to also share his info with anyone I know who needs an appliance fixed. A true and honest repairman- so rare to find these days. Call him, you won't be disappointed!

Great service, reliable and trustworthy. Was on time and set right expectations with no surprises…read more Also good value and was able to fix the issue on one call

Very kind man came to help me out. Problem fixed in 5 minutes. He explained thoroughly the problem…read moreand what to do if it happens again.

I would like to begin by addressing my recent 'one' star review of this yelp business account. I…read morewas notified that my review was taken down due to lack of detail. compounded by, I think, the owner of this account said he had no record of me in his files. Last Fall I had an issue with my refrigerator. It was only three years old and stopped maintaining desired cold temperature. When the technician arrived we discussed the problem and he began troubleshooting the issue. Subsequently, he then dismantled the interior of my appliance. Then accessed the refrigerators self diagnostic system. The verdict was, it could be the mother board, but couldn't guarantee that was the problem, but a likely culprit. I decided to move forward with replacing the mother board since the unit was brand new when I purchased this home, three years earlier. After repair was completed ten days later and payment in full for parts and labor. It was apparent the mother board was not the issue and the same problem persisted. I sent a text to Angel Appliance to see if the new part was of any value and I might be prorated for it or any parts that might be useful to Angel Appliance on any future repair that they might encounter ( as I had decided to replace the appliance ). I did not receive a response to my text. After purchasing and installing a new refrigerator, I had a similar issue develop with the new unit. I called my electrician who checked my electrical panel and all was in order. However, the receptacle behind the fridge turned out to be tied in to an adjoining GFI receptacle, a definite no-no according to my electrician and the apparent source of my problem. One of the first, if not the first of troubleshooting considerations. What I've learned... I purchased this home after it was flipped subsequent to a complete remodel. I recommend to anyone who buys a flipped property to do a deep dive into infrastructure during your pre purchase home inspection, especially your electrical components. Thanks yelp, for the opportunity to resubmit a more detailed review. Also I would like to upgrade my previous review to three stars. For four reasons. 1. Yelp's support of their business account holders and their requests for review scrutiny. 2. A valuable lesson in doing in depth research. 3. The opportunity we all have to live and learn via our personal and business experiences. 4. This business account holders vigilance in monitoring his account reviews ( especially the ones that aren't 5 star ). Seriously, no need to get all defensive. I did't correct my review, I simply added more detail at Yelp's request, after my previous one was taken down, So, thanks for the opportunity to post an honest detailed review. I mean you have only three reviews on your page, Also, it wasn't three years ago, it was last Fall 2025 ( and you said I didn't exist in your files ). My point was, since it seems to have escaped you. First things first, had you done troubleshooting the simplest thing first ( the receptacle ) as my electrician indicated, "Should have been one of the first, if not the very first" thing to look at. We both could have saved lots of time and money. A three star review seems quite adequate. Enjoy! And congratulations 50 years in business!

Peter was fantastic! Answered immediately, came next day on time, let us know he was 15 minutes…read moreaway.. Spent time on diagnostic with fridge and was able to fix in less than an hour. Very impressed with service

From the owner: Local & Reliable – Based right here in Staten Island and New Jersey, we’re always close by and…read moreready to help when you need us most

They don't respond to messages in a timely fashion. Sometimes it's an emergency but they wouldn't…read moreknow that if they don't listen to the messages. I don't believe it when they say all agents are busy with other customers. I don't think there are agents answering calls. I've used them in the past- they charge a fortune to walk in the door, do a good job and I never had this problem trying to reach them before. Now when I really need help!

I can't believe this company gets good reviews. I used them for a Viking Refrigerator Recall , the…read morefirst tech that came to my house couldn't reattach the door so he called his boss (Danny) who when he arrived at my house I could tell he didn't want to be there he attached the door and was getting ready to leave when I told him the door was all crooked and he said that I needed a new door seal. I have PSEG contacts on all of my appliances so I called them and said I needed a new door seal, which the tech replayed that I didn't but replaced it anyway and the door was still crooked because I was told that Oceanic did not attach it correctly. I called Oceanic 6 times trying to get them to repair my door and was told that Danny said they did the recall and were not responsible for the door. I called Viking back and explained the problem and was given the name MG Appliance Repair. Wilson came to my house and after 2 hours fixed my door. I can't believe Viking would recommend a crooked company like Oceanic because of the shoddy work they do.

Whirlpool dishwasher not starting. Marty came the next day. Diagnosed the problem, went to get the…read morereplacement part, installed it same day. Problem resolved! Marty was responsive and diligent. Sought and made least expensive repair (control board interface) first (which worked!) before going to next, more expensive, option. Highly recommend Marty's Appliance Repair!

Marty is NOT your average handyman or repair servicenn. He is Far BETTER! Marty has done several…read morejobs for me - with courtesy, reliability, and perfection. He is exceptional. Do yourself a favor and find some things that need Marty's attention. You won't be sorry!

I would recommend their service to anyone. Father and son came the same day requested, fixed the…read moreproblem with my washer. The charge for the call was fair and the repair charge also.

I called Don and left a message. Less than 5 minutes later, Don called back and asked how he could…read morehelp. I explained my concerns about my washing machine and dryer. Don said that he would come over the next day and take a look at the both of them. Don and his son came to my home as promised. They looked at both of my machines and told me that they didn't need repairs, but that we could do certain things and it should help us with both of our issues with the machines. They even looked at my dryer vents and hose to check for leaks and lint block. He explained about certain things to look for in the future and that to call him back if and when they occur. They must have stayed for about 45 minutes and when I asked how much I owed him, he told me that there was no charge because he really didn't do anything. I couldn't believe his honesty and sincerity. I actually can't wait for something to happen to one of my appliances so I can call him back to fix them. lol. I would wholeheartedly recommend Don and his son. Professional and very knowledgeable. More importantly, they were genuinely good people.

I was able to get a technician to come next day and he is on time. They gave us a 2 hour window for…read morethe appointment and the technician would call before he come. This is very good but that's the only good thing. The technician was very nice but he couldn't diagnose the right problem. He looked at the controls but didn't open to look at the inside. Then he concluded it's getting old. Other than this, it's functioning properly. It's about 15 minutes and costed me $99 plus tax. I specifically asked him would it be the problem of the controls but he didn't think so. I later called the manufacturer support to inquire about this. The rep helped me to identify the problem was indeed the controls. I called Mr Appliance to tell them about this. They sent the same technician again without charging me. He still didn't open it up to look at the inside. He just called the manufacturer to ask their suggestion and get the parts number for the control board. I ended up buying the part online and fixed it myself and it's not that hard but wold get your hands dirty and greasy.

We called Mr. Appliance after our Samsung refrigerator stopped working. A tech came out, told us we…read moreneeded 2 new parts, which combined with the diagnostic fee, totaled $755. After waiting for the parts to arrive, the tech replaced the parts and the refrigerator still did not work. They said we also needed a compressor for over $900 additionally. We have two new parts in a non-functional fridge that we will replace instead of throwing more money into it. If the techs had diagnosed the problem correctly, we could have saved over $700. The company has not been supportive of our frustration and we have wasted time waiting for techs to come when they don't arrive in their expected time window. A terrible experience. I will never use this company again.

I paid Pro Crew LLC on December 23, 2025 for refrigerator gasket parts that were supposed to be…read moreordered and installed. The technician told me the parts would be ordered the next day (Dec 24) and that I would receive an update on delivery timing shortly after. Unfortunately, that update never came. Since January I have sent multiple text messages and made numerous phone calls trying to find out the status of the order or request a refund. None of these messages or calls were returned. As of today: * No parts have been delivered * No installation has occurred * No proof the parts were ever ordered * No refund has been issued * No communication has been received After more than two months without a response, I was forced to send a formal demand letter requesting a refund. I hope the company resolves this situation promptly, but based on my experience I would advise others to be cautious about paying for parts in advance

The business has consistently shown poor communication and unprofessional conduct. Despite repeated…read moreattempts to contact them, they have not returned my calls or issued the refund that is due."