So Yesterday April 16th i called for service on my clothes dryer. I had previously given a bad…read morereview during Covid. My experience yesterday was terrific! I've completely turned around given that experience and I will most likely use this business again and probably recommend it to friends. ​​​​​​​​​​​​

Had rob out to do repair work on our fridge, it's now in worse shape now than it was before he…read moreworked on it AND when questioned about it he got really defensive and kept restating that he's "been doing this work for 22 years, SIR". Literally go with anyone else for your repairs, it will save you a headache!

alex repaired our dryer that was not heating but other wise running . He diagnosed the problem ,…read morefound the needed part at a lower cost and kept us in the loop on what was being done. I would recommend him as a honest and capable appliance repair man. We will use his company again when the need arises.

We called ASAP because our Thermador freezer stopped cooling. When Alex arrived, he knew right away…read morewhat was needed and ordered a part. When the part arrived, Alex came and installed the part and explained what the problem was and what to expect as the freezer cooled again. We will call ASAP again, when any of our appliances need servicing. Thank you, Alex!

Justin did a great job I will have him back again for any repairs. On time explained everything…read more gave recommendations very straightforward.

Horrible communication and customer service. Wish I would have read reviews before hiring because…read morethere seem to be a lot of those same complaints! My husband and I purchased a GE range from Home Depot back in June. We learned at that time that it needed to be converted from natural gas to liquid propane and Home Depot told us they do not provide this service. I researched dozens of sites, plumbing companies and appliance specialist companies, and decided to try JUSTIN FROST from PRECISION APPLIANCE SERVICES. He came out 4 times during the month of July to install the conversion kit, but after his last visit, the burners were not burning correctly. I knew something wasn't right so Justin said he would call GE and get back to me. JUSTIN FROST NEVER RESPONDED so I called GE directly and they sent an appliance repair specialist to us. Unfortunately because someone else had already worked on it, they were not able to help us. They could not spend the time trying to figure out what JUSTIN FROST did wrong and then try to fix it. Even though the GE specialist was not able to help us, he did tell me what was wrong with the installation of the kit: (1) the orifices were installed on the wrong burners so some burn too hot and on other burners the flame does not change at all, even after turning the knob from high to low; (2) it takes 30 seconds+ plus for the burners to finally ignite, which is a safety hazard as gas is constantly leaking while trying to ignite, (3) the screws behind the knobs were all stripped. I called JUSTIN FROST to discuss the situation and he seemed very friendly at first and even scheduled an appointment to come back out to fix the conversion kit. Guess what? JUSTIN FROST never showed up! He never responded to any of my calls or texts and I learned that he blocked my number. We ended up with a ruined range that could potentially be leaking gas and no one to fix it. Needless to say, I have never been so disappointed with someone you trust in your home who leads you on telling you he can perform a service he obviously is not capable of. I strongly do NOT RECOMMEND JUSTIN FROST at PRECISION APPLIANCE SERVICES!! I called another appliance company and they told me that once the kit is installed incorrectly, it cannot be fixed and my only option is to buy another new range, which we did.

If I could give more stars, I would! Exceptional customer service for any appliance repair or…read moreinstall. I have several experiences with this company: 1) Chris repaired both a washer and fridge at a previous condo. The washer had a drum issue and the fridge had a cracked drain pan. 2) At my new condo, a tech from his staff fixed a wine fridge install after Costco did a half a$$ job upon delivery. He properly balance it and fit it perfectly into the tight space. This guy had the patience of a saint. 3) Most recently, Chris installed a new Speed Queen unitized washer & dryer that I purchased from AC Carlson. What I appreciate most about Chris: - honest and trustworthy - clear communication - up front about costs, provides his opinion on repair or replace situations - explains things well - good value for the exceptional service - I think what he charges is reasonable I live in a large downtown condo bldg and have frequently referred Chris to neighbors the past 7 years. I recommend him to everyone I know!

I have been using Chris for years to service and replace my appliances in my 4plex. I appreciate…read morehaving someone I know and trust to explain the what is broken and then get the job done for a reasonable price. Most recently, he cleaned an AC wall unit and got the cold air flowing again. He provides friendly customer service and helps me keep my renters happy.

This is the second time that ARC Construction has come to my home to repair an appliance. The first…read morewas my oven in 2022. Just like the first time, I am quite happy with the result. Vlad #2 was the expert this time and he gave me the rundown for what happened and how he fixed the issue. I was happy with the final cost for the repair. One of the things that I like about the gentlemen at ARC, besides knowing their stuff, is their flexibility. I work a lot, so my schedule is difficult to maneuver around most repair peoples' schedules. Vlad was able to accommodate me and come out on the same evening that I made the request on Yelp. My washer worked perfectly to rewash the load that got interrupted, and I know that it'll be fine. I know exactly whom to call if something else goes on the fritz. Thank you, ARC Construction!

They were fantastic. Vlad quickly responded by text and did great work. Communicated the…read moreproblem and gave a very reasonable quote. ARC has done repairs for us in the past. Those past repairs fixed problems that have not recurred. When parts were needed, they arrived in a day or two. ARC kept us up to date on these needs too. Highly recommended.

Good communication on the front end. I had a inducer motor replaced, and added on a new solenoid…read moreand ignitor. I asked for an itemized receipt and didn't get one after. My fault for paying before getting it, but it doesn't make me feel great about the markups not being shared. I thought I would be a repeat customer at the beginning but probably not after this lack of follow up

Mario was quick in response time and was able to come out almost immediately! He did great work and…read moreexplained what happened as well as offered to order me new air filters when I need. He is there to look out for your best interest. Because of him I now am sitting in a 65 degree house versus 87 degrees!