Jeff was FANTASTIC - great at diagnosing my plumbing issue, explained everything thoroughly, and…read morewas more than generous with his time. I would highly recommend for any plumbing project that needs an honest expert!

Jeff replaced 90 year old plumbing in my bathroom and installed new. Great service. Topnotch…read morecustomer service.

This guy is amazing! He came out later on a Friday and fixed my side by side refrigerator and…read morefreezer. The capacitor and relay needed replacing and he had it done quickly. He was professional and courteous and I would definitely hire him again!

Do not use them! Once they finally showed up the second time they decided they didn't want to…read morerepair my fridge and left! No communication just stay away! If I could rate 0 stars I would!!

He was very thorough and analyzed the problem with our refrigerator. He explained everything to us…read moreand didn't try to talk us into a new fridge. The price was very reasonable.

We have used Krinkies a couple of times now and could not be happier. Very responsive, great…read moreservice with advice and suggestions without pressured upselling. Prices are really reasonable and we got a reminder for annual service and cleaning.

Easy to contact and schedule. Showed up on time. They charge a little over $100 to visit, which…read morecould be applied to work. They do have coupons on their website to wave this with a repair. In my case, they sent their senior guy (Joe, master plumber, electrician, everything you can think of), and he suggested waiving the trip fee in exchange for the hour he spent diagnosing my Daikin heat pump communicating system (zones, zone board, etc.). That was $195, and I thought it was fair. The fix was mostly to adjust my zone board directly rather than through the thermostat, and also to analyze my plumbing needs for other projects. Nice guy, knowledgeable, I enjoyed talking with him. For the HVAC work, Joe had to call Andy, who is their Daikin pro and duct engineer. Andy knows what he's talking about, more than any other HVAC person I've talked to (4Front installed my system in a mess for the previous owner, Binder HVAC charged me a lot for wasted time because they didn't understand Daikin systems, while Twin Cities Heating and Air, Midwest Heating and Cooling, and Golden Valley Heating and Air all had no idea what to do and had weird suggestions). If you have a Daikin system, ask for Andy. He tuned my zone board, fixed some miserable duct work and leaks, and better yet taught me about how things work beyond the mysterious Daikin "algorithm." He was patient with my questions and suggestions, too. This work was about $400, which is way less than the $3,000 I got bilked out of at one of the other places. It took a few hours. For the plumbing, they sent Frank, who is another senior guy specializing in plumbing. Frank worked fast, was courteous, and did a few extra little jobs for me when I asked for advice on them, such as greasing a fused spigot and dabbing some silicone on a hole in the shower frame. He also educated me about my water system, including winterizing and shutoff procedures. For the plumbing work, Frank installed a water mixing valve and also terminated a leaking pipe in the ceiling. This work was about $600. It took a few hours. In both cases, they brought along an apprentice, each of whom was equally courteous and attentive. It was very endearing. For billing, there are a couple of things they do. 1) the charge is the price. They don't do the most granular breakdown of costs in the invoice, but they do calculate it and you can ask what the calculation is. It is not an estimate or a minimum charge, more like a bid. The nice thing about that is that it will cost that and no more, which means they are happy to stick around and help here and there without charging for time. For larger projects, I'm not sure if they would charge the lesser of the bid vs labor time, but I would hope so. I haven't needed them for something big yet. For example, Pulse Electric is an electrician service that never charges more than their bid, and charges for time if it's less. I think Krinkie's would just charge the bid, but I got the sense they would be reasonable if, say, a 3-day project took only 1 day. 2) They have a subscription service that seemed like a no-brainer. For $20/m, they will come out twice a year to tune your furnace/AC, and you also get 20% off all other services, which paid for itself with our plumbing and ductwork needs. Use these guys! I love having them as my go-to people now.

Needed a quote for Replacementnof failed equipment, owner came out earlier then expected the next…read morebusiness day, addressed the issue and others plus tuned up a few things, with all professional recommendations. Quote was right inline with all others but with professional service it's obvious who I'll be using which is this company. I read the other review & can see that person is just cheap and it's sad to see anyone criticize a small business when they suggested a replacement but the person just wanted a cheap repair that wouldn't last I respect any business that does what's in the best interest of a home owner which stood out here Thanks, Advanced HVAC

My AC unit broke down, the owner of the company came out to my house, he didnt do any proper…read moretroubleshooting, his diagnostics was a guess with an estimate of $1900 to fix for my AC unit. Got a second opinion and the AC was fixed for $75 and its ran the rest of the summer without any

2/19/24: Jimmy did a plumbing inspection for us again (he did our inspection last year, too) and…read morewas friendly, professional, meticulous, and very knowledgeable. He flushed our water heater, replaced the clearly corroded solenoid rod, didn't try to upsell us on anything we didn't need, checked all of our faucets and plumbing, and even--VERY kindly--helped explain how to hook up our new fridge water line as it was delivered while he was here. He went above and beyond during the several hours he was in our home. We are thankful for our Sunshine Club Membership with Comfort Matters so we can have free plumbing and HVAC inspections and tune-ups each year, priority scheduling, and discounts on any repairs. Thanks, Jimmy! 8/1/23: Sam was very professional, attentive, knowledgeable, and genuinely cared about our questions and equipment. He worked to resolve a noise we had been hearing from our AC, going above and beyond the normal tune-up to take things apart to get to the root of it. Thanks, Sam!

Way overpriced. I have been getting grief about the 5100 water heater lower option replacement from…read moreeveryone I have talked to. I honestly feel embarrassed to even say anything to our local friends now. The only thing I tell them is the techs are professional and responsive but beyond that I can't recommend them. They poured too much into tech or something for when you call and I know staffing levels and good steady help are hard to come by.. same water heater replaced by 3 different friends was 3k cheaper.

Furnace stop working soon after purchasing home. S&R provided quote to replace, more than twice a…read moresecond opinion (company we've used for previous home). Hard to believe there could be such disparity, of course going back to a company we trust.

we just replaced our 21 year old HVAC system, and S & R made the process very easy. Scott came out…read moreand explained our different choices so I was able to make an informed decision. Alex, James, and Sam showed up on time, they were courteous and respectful, and helped me with setting up my thermostat. They've been servicing our system for years and I find them to be trustworthy and knowledgeabl. i highly recommend the.