Appliance Service Co

Amazing! The BEST experience from purchase to delivery one could hope for. Add to this the factor…read morethat you dealing with a genuine family owned local business. Myth: The big box stores (and we are members of 2 of them) have better deals than a locally owned business. In the past we have purchased several large appliances from the giants. Recently, our Generac whole home generator came from COSTCO. However, when you factor into your purchase the service, after sale LOCAL support (no 800 Menu nonsense) advice, and substantial rebates, buying from Atlantic Appliance is one of the easiest decisions you will make regarding major appliances. Our experience (briefly): Our salesman Carl directed us to the best deal available on a high quality GE Profile Dishwasher. He arranged for reasonable and reliable installation through a local plumber and took care of every detail. An issue arose on the day of delivery: The dishwasher model we ordered was discovered to be dented at the warehouse. We had both taken off from our volunteer duties at NHRMC in expectation of an 8AM installation. We were upset. What to do? Mark, the manager of Atlantic Appliance, did not hesitate to upgrade the model we paid for to the next level (a professional model) and still arranged for installation on the same day! Think you could get that from a big box store? Not a chance. By the way, when you call for service on a big box store purchase, who do you think they send? That's right - Atlantic Appliance!

We ended up purchasing a washer and dryer as they are the only business in Wilmington that sells…read moreSpeed Queen. Noel Hollopeter did his job, but grudgingly.

Mr. Appliance of Wilmington NC

3.5

(38 reviews)

Very professional and efficient- Eric does a great job- very knowledgeable and thorough. Very…read morecareful and compreh wok. This is the second time he was at my house

Do Not Call this repair service....... ...We were Not…read moreadvised of the price of the part they had to order until after the installation, then were slammed with a $177 Bill, after we paid the $133 service call..... We argued that we should have been advised, they refused to comply.The part was was a small dryer on/off switch, no larger than a coffee pod.....We argued with the owner, they said well then we can take out the part, How stupid was that??????? We paid the bill totaling over $300. Had we been advised of the part price we would have declined and purchased a new dryer, as this was an old dryer, about 13 years old, I do not suggest this company to anyone unless you like to pay for things you are not aware of, the owner did nothing to appease us, Very Poor Business,,,,,,,,This is Not how you establish a customer base, This is how you LOSE Customers.........

Ferguson Home

1.5

(10 reviews)

I was in Wilmington visiting family and decided to go to Ferguson Home location in Wilmington…read more Wow, they sure didn't want to work with me. I asked about a 54 inch vanity and the lady snapped at me that that was a custom size. Got back home today and called another Ferguson store and was treated great. The lady said that is an unusual size but "let me call Raleigh and Carrboro store to see if there are any on the floor for you to look at." Wish staff at Wilmington store had been nicer. Oh well.

Although there are many poor reviews that has not been our experience. It is better to have an…read moreappointment but if you know your needs they are great to work with. Colon was great to work with, appliances we wanted were ordered promptly and the handoff to delivery was smooth. If you're in the market for more high end appliances they are great to work with. If you walk in you may have to wait for help but you certainly can browse leisurely while you wait. Any returns have been seamless as well.

G & J Appliances

DO NOT BUY FROM THIS PLACE! I saw they had a used electric water heater for sale online at OfferUp…read more After inquiring via telephone and getting spec. info. on unit for sale for $200, turns out its over 12 years old. I went to their location to let them know and check it out and the guy became rude, offensive and and gave me the finger. He had anger management issues and even pursued me after I walked out the door and got in my face. Nice way to treat a potential customer!

this place is amazing the owners are truly helpful and know what they are selling. they go down…read moreinto detail about each brand and what to buy and not to buy, what to look out for even if your not buying from them. the daughter is truly amazing very knowledgeable on everything. however the phone number is 336-995-1437 and their address is 1102 s 3rd st in Wilmington they can not get into this account as the lady that worked for them before made this account and they can not get into it. I have dealt with them for years and never have issues they stand by their warranty and go beyond for all their customers. HIGHLY RECOMMEND.

Island Appliance Repair

2.6

(35 reviews)

Island Appliance Repair is outstanding! My wife and I recently relocated to the area and we…read morepurchased a Whirlpool refrigerator (WRFF3136SZ) for our new home. After being plugged in for 3 days, it never got cold and we were able to get it replaced by Whirlpool. After 6 months, our food began to thaw so I opened another support case. The Island Appliance Repair tech took it apart and determined that the entire refrigeration system needed to be replaced. While they were ordering the parts, I contacted Whirlpool again and they refused to replace the refrigerator because it was not a 'recurring issue'. While I have been battling with Whirlpool's "support" (which appears to be outsourced because I always have to tell them the brand of my refrigerator), Island Appliance Repair has been consistently proactive and extremely helpful. The moral of the story is this: DO NOT buy this refrigerator! But, if you have any appliance repair needs, please call Island Appliance Repair!

I'd give no star if I could. We own a small property management company and had used Island…read moreAppliance Repair numerous times. Not any more, this last time they came out (today July 13th, 2026) was outrageous. I gave them the model number, what the part was and a photo. They charged $129.00 for a service call but were unable to complete the repair because they had the wrong parts. The total for their quote on the repair was, $129.00 (Service Call), $135.00 (Labor), $129.34 (Parts). A total of $420.87. I was disgusted, went over to DSL ordered the part for $120.00 including tax and shipping it comes in tomorrow and will take me about 5 minutes to install., 3 screws and plug in. Looking for new appliance repair companies now.

J T Lee & Sons

2.6

(10 reviews)

Have used them for decades always nice and willing to work with you The were bought out by Sharpe…read moreand they are terrible

I can't even fathom those "1" reviews! What? Years and years of service and not one problem EVER!…read more The entire family is so caring, responsive, and the one and only that puts their customers above profit!!!! I will so truly miss you and the wonderful family that served me so well for so long. I wish you all well and hope you get a chance to receive my gratitude. P.S. I have not found a replacement for you yet that comes close to your service, your communication and your price!

Matthews Appliance Repair

4.7

(21 reviews)

Wonderful experience! With us going on vacation, and finding a puddle of water in our kitchen,…read moreunder our refrigerator, we needed help right away. Cal & Logan came immediately the next morning and repaired our issue. They provided very responsive service, exceptional customer service and an experienced technician/owner. We will definitely be using them for any future needs, which we hope will not occur.

It's a work in progress. I wasn't happy but we're working on it. I'll revise when the issues are…read moretotally resolved.

Atlantic

3.1

(32 reviews)

We chose the Speed Queen washing machine based upon Richard telling us it was the best, the one…read moreused by laundromats; it is actually the worst we've ever had. Our clothes never get really clean. Maybe due to there being no center agitator? Whatever it is it sucks. Very disappointing.

I have been purchasing appliances from Atlantic Appliance for a few years now and have had nothing…read morebut an excellent business relationship ; including a "challenge" with LG. LG finally agreed the stacked washer/dryer was faulty and Mark Edwards was wonderful to work with and got the unit replaced. Did not happen overnight by any means; but it's all behind us! I was not the one having to deal with the "challenge" which I would have had to do, I believe, if I had purchased elsewhere. It's all about customer service and that has been outstanding during each purchase over the years. Installation has always gone very well with delivery folks who are extremely efficient, polite and courteous!

Leisure World Casual Furniture

2.5

(20 reviews)

•$$$

We have bought several products for our personal home and for clients. Trey and his staff are…read morealways attentive and work with us to find what we are looking for. Great selection and great service!

Yes Trey, maybe you are correct, and should have mentioned the refund on my last post. However, it…read moreappears that you and I have a different definition of "good customer service". If my phone calls and emails were returned within the first few days and we had this settled within the first 30 days, and not 4 months later, then I would call this "good customer service" and would have given you a 4 or 5 star rating. Hope you understand, that to me in the beginning, it appeared you were ignoring me and hoping I would lose interest in pursuing this issue. With all being said I will bump this up to a 2 star rating since this was eventually solved.

The Wherehouse

2.3

(24 reviews)

•$$

Came to this consignment shop in Wilmington after repeatedly seeing it through my online searches…read morefor consignment shops. I especially was drawn to this place because it seemed to be more relatable to my interest as compared to some other local consignment shops in the area that definitely seemed more beach and coastal themed. The Wherehouse is quite literally a giant warehouse. Plenty of good pieces as well as some junk. A lot of chairs, old furniture, and random items (my favorite was the child's Oscar Meyer Weiner car lol.) I was looking for something very specific and so this place didn't satisfy my needs, but this was a cool spot to look around. I think the value was pretty good overall for what they had available. And don't even get me started about how the artwork was outside! I took a bunch of photos. Probably like others do as well. Ha ha. Didn't interact with any staff during my time there, but that is honestly honestly just fine with me. They seemed like good people from far away.

Don't do it! Sounds good, but a month or 2 your appliances won't work properly. It purchased a…read morewasher/dryer set in MARCH. I had to change both TWICE before the 30 day warranty expired. TODAY JUNE 3, THAT SET DON'T WORK PROPERLY. So $620 WASTED!!!

Modern Cleaners

(3 reviews)

Prices very competitive and service exemplary . Quality is very good and good customer service…read more Lady at the front desk very polite and professional.

Good service and value . Pleasant and personable staff . I would recommend this businessread more

Brothers Landscaping

(4 reviews)

Brothers Landscaping and Tree Services did an outstanding job for me. I couldn't believe the work…read more3 men accomplished in 2.5 days. They cut out and removed my old lawn, raked and leveled the yard, put down new topsoil, fertilized and then proceeded to lay 17 pallets of St Augustine sod. Then to complete the job, they rolled the entire job and removed all the little debris from the property. It made me tired just watching them. Now after nearly 3 weeks have gone by, I can tell you the sod is doing well. It is greening up nicely and I've already cut it once. I heartily recommend them. A very happy Magnolia Greens resident

We have had their service for about 6 weeks. They refuse to reply to any calls or text, at all…read moreever! There has been zero communication. They do a half-way job on their work (mowing, edging & weed-eating) and they provide absolutely no additional services. Example: hedging, or fertilization, etc. I think they're overpaid for the little they do and you will always have to pay with cash. I will be changing service effective immediately.

Finally Clean

(2 reviews)

I can't say enough about Amanda's great work. She's very professional and pays attention to detail…read more I recommend Finally Clean for all your cleaning needs.

I wish I could give a higher rating than 5 stars!! I hit the jackpot when I chose Finally Clean to…read moreregularly clean my home at Holden Beach. I searched for a self-owned business that didn't hire out a team to do the cleaning. Amanda is truly the BEST. She uses high quality cleaning products and leaves every nook and cranny sparkling clean. My neat-freak husband is even thrilled!! She is very honest and trustworthy, too! Feel free to message me if you have any questions!

AA Self Storage-Porters Neck

(2 reviews)

The guys at A A Storage in Porter's Neck are absolutely fabulous! Before I even moved down to the…read morearea, I called and spoke with Andrew. He was exceptionally personable and helped me decide which storage facility would be best for my needs. I let him know the date I would be coming to the area and to please make sure to have a climate controlled facility available to me. He did as promised. When I arrived Andrew was ready to lend a hand in helping my friend and I unload our truck. During the process, my friend fell ill, and Courtney the other employee at the storage facility made sure to come out with several bottles of cold water and help Andrew with getting all of my belongings out of our moving truck. I was extremely impressed with how well they packed the storage unit and took such care with my personal items. I have been back several times to the storage facility and each time I'm here the guys are always ready to lend a hand if I need it. I can't say enough positive things about my experience here and I will recommend A A Storage in Porter's Neck to everyone needing a place to store their stuff.

Comparing to other storages in the area, AA Self Storage was the best price for a temperature…read morecontrolled unit. Gail at the front desk was very responsive and helpful with the sign up process. They have extended hours so never had an issue accessing our items. Complimentary flat beds were available for ease of bringing things from the car to our unit.

Quick Stamp Notary

(1 review)

Shanequa of Quick Stamp Notary was great! She went right out to our clients house to do a notary…read more There was a problem with the paperwork we sent, so she had to go back a second time. Very accommodating and professional. Awesome communication and a great price. We will definitely use her again!

From the owner: 7 years of notarial services, Moile and open 24/7read more

Appliance Service Co - homeappliancerepair - Updated August 2026

People who viewed Appliance Service Co also viewed

G & J Appliances

Archer's Appliance & TV Repair

3.3

(33 reviews)

Shady place, warranty no good stove and fridge failed 12 days from purchase. Ask about warranty…read moresaid we must bring them back in for warranty to check out and exchange if needed. Asked how long this would take reply was 2-3 days. So my tenant was to do without either till they figure out what's wrong. Paid another service company to make repairs. So if my business is no more important than that they don't need it. We have over 300 properties and they are not getting any business from us

Used this company multiple times. Will no longer be using. The stove and the fridge they sent us…read moredid not work. They offer a warranty that consists of you having to bring the equipment back for them to tinker with it or exchange it. When I asked for some wiggle room from management, such as a discounted rate to have a technician go out, they refused. Do not recommend.

Jamerson Appliance Repair

(11 reviews)

Because it was "economically unfeasible" we chose not repair the washing machine. No reflection on…read moreJamerson tho, the service and diagnostic fees were reasonable as was the recommendation Chris was on time and professional laying out the options and for future reference which machines to REALLY consider due to the technology included. When the time comes again, and i Iam sure it will because of built in obsolescence, I will call on Jamerson.

My microwave door was broken. Most appliance repair shops would recommend a new door, for hundreds…read moreof dollars. Jamerson came out today and within 20 seconds, he fixed it without replacing the door. He simply replaced the plastic with metal on the hinge which should fix it long term. He also repaired my ice maker on my fridge door. Honestly, I can't rave about these folks enough. From this point forward, they are my go-to appliance repair service. You can reach them at 910-351-0293. My technician was Chris.

Tinker Thinker Appliance Repair

(4 reviews)

Super helpful with my dishwasher issue that multiple other techs could not figure out! Would…read morerecommend them to anyone who is looking for appliance repair.

Jeremy came to repair my dishwasher. He was prompt and on time. Great communication. He had…read moreto order the part and then came back in time frame he had set up with me. Highly recommend. Super nice guy. Will use him again!

Mechanical Freedom

3.7

(3 reviews)

Replace Heat Pump and Air Handler- Air Handler was in very…read moretight space so removing and replacing was labor intensive.Pride in workmanship included improved drain system and extra safety devices. Old Heat Pump pad was leveled and cleaned prior to setting unit up with new cut off box. All trash and old units were removed from location after installation.Cost was well below other estimates.

Took care of the work that I needed very professionally and it a fair price. I referred him to two…read moreother clients of mine, both of which were extremely satisfied. Flash intro, Coastal Realty.

Island Appliance

3.3

(25 reviews)

•$$

While they fixed our dryer, there was a service fee to schedule and another service fee to come out…read moreall prior to the cost of labor and parts to repair it.

Whirlpool range first technician came in September 2024 had to replace the control board on the…read morerange. We use this only to bake cookies at Christmas time. It worked perfectly in December of last year this year we went to use it and the clock went out and we were not able to access the oven so we called Island Appliance. They came out the next day and the technician took five screws out three in the front two on the sides, and when he took it out the wire, it was wiggling the wires and the clock would come on and off, so he knew it was a loose wire so he secured it with a couple of zip ties and I was charged $138 for diagnosis which he did not perform and then charge me an additional $80 to for yesterday's labor and I don't feel that I should have to pay the $80 because the first technician did not secure the wise properly I spoke to management I spoke to the owner. They were both extremely rude and I reported them to whirlpool that your contractor is not making your company look good in the best interest of their customers so I may be looking for a different company Appliance instead of whirlpool if I have to deal with them to repair anything else in my house, Franco G Romano

Pleasant Air

3.6

(8 reviews)

we have been a customer of pleasant air for about 25 years most of the time they have went above…read moreand beyond too meet our needs. Recently our air went out on three very hot days they got it running once but later found we needed a new motor. I was dealing with a sinus infection and walking pneumonia so having no air conditioning was horrible but Adam and Jackie went above and beyond too get a motor and install it and to any others who helped with this we would like to say THANK YOU!! Richard and Lynn B.

Worst ever. Bought a…read morebrand new HVAC unit in Memorial Day 2022. The unit went down July after 30 days and now it's down again in August, 30 days after the first failure. Called service and got the run around saying they would have someone out today to fix it today and was promised a text message to confirm, but no confirmation was sent. Called back and of course the office is closed for the weekend and the forecast is for 90's, hot and humid. Called the guy who sold it to me and he's not answering his phone either. Called the after hours emergency phone number and it's a recording. If your looking to replace your HVAC do yourself a favor and go elsewhere. Somehow this company got the account to work on the HVAC systems where I work, which is one of the largest employers in Wilmington, but I'm not sure how they managed this since they clearly do not care about servicing their customers. Not sure who they paid for the 5 star review but pretty sure it's BS Truly awful.

C&S Appliance Service

Paid William Sanders $400.00 for a service to be done and canceled the repair order. Been waiting…read morefor a $300.00 refund for 6 weeks. He is not reliable and owes us $300.00 refund. Jim Stoutz No star is available.

William came the day I called him. Appointment was made on line (about 3PM) for a few days in…read moreadvance, but then he called me to ask if he could come that very evening. He was here about 7:30pm, did diagnostic workup of my whirlpool refrig - took about 75 minutes. He provided a clear and concise explanation of his findings and recommendations, everything was documented on line and downloaded as a .pdf file. Payment accepted by cash/check, CC, Venmo, etc. I rarely give out a rating of 5 stars out of 5 (or 10 out of 10, etc.) because that implies that there is no room for improvement (how many things can you say are perfect and cannot in any way be improved upon?) This was an exception.

Romans Appliance Rescue

3.7

(6 reviews)

I had a problem with my ice maker. He came over quickly, found the problem and returned the next…read moreday and fixed it. Great service. Highly recommend him for any future issues you may have. And he's a veteran, added bonus!

We had just been on a long trip and returned home to discover our dishwasher wasn't working. I…read morecalled Roman on Sunday morning through Yelp and he responded right away, came out later that afternoon and was able to fix the problem in very short order. He was very pleasant and helpful and was much cheaper than some others I spoke with. One company wanted to charge me $200 just to do diagnostic work. Had the problem been an expensive one, like an electronics board (about $250), with that company doing the repairs, it would've almost been cheaper to buy a new appliance. This is a great referral source for any kitchen/household appliance repair. Recommend without reservation! Jerry Sloan

Air Medic Air & Dryer Duct Cleaning