I had the very best shopping experience shopping at WDC AGOURA on Canwood. I needed replacements…read morefor a broken washing machine, a dryer and a range top. They have great products on the floor from which to choose, and a sales team that is outstanding and helpful. I particularly want to mention Kyle Burnett whose skill set includes customer satisfaction beyond measure. He was pleasant, knowledgeable and made an extra effort to ensure he found the particular products I needed. Yesterday the appliances were installed to my great satisfaction that Kyle quickly arranged. All so exceptionally great, and I am so happy with the purchases that Kyle selected for me. Also a big thank you to Manny of MV Appliance Installers that Kyle arranged for me. https://www.instagram.com/reel/DY2kQ6-vX1X/?igsh=NTc4MTIwNjQ2YQ==

I purchased approximately $20,000 worth of appliances for my home in Hidden Hills from Universal…read moreAppliance and Kitchen Center, also known as WDC Kitchen & Bath. At the time of purchase, their salesperson strongly pushed an extended warranty from a company they work with. I trusted their recommendation and have been paying for that warranty for seven years without ever making a claim. Six months ago I finally needed the warranty to repair my Bosch washing machine. It has still not been repaired. The warranty company has done nothing but delay, make excuses, and avoid fixing the problem. A quick look at their reviews shows that many other customers have had the exact same experience. Since Universal Appliance and Kitchen Center, also known as WDC Kitchen & Bath, sells these warranties and makes a commission from them, I went back to the store expecting them to stand behind what they sell and help resolve the issue. Instead, I was treated as if I had to defend myself for asking for help. While we were explaining the situation, one of the salespeople stood there on his cell phone, clearly showing little interest or concern. If a company is willing to take commissions for selling extended warranties, it should also take responsibility when those warranties fail their customers. In this case, Universal Appliance and Kitchen Center, also known as WDC Kitchen & Bath, was happy to take the commission but offered no real support when the product and warranty they promoted failed. Living in Hidden Hills, many of my neighbors invest significant money in high-end appliances and rely on businesses to stand behind what they sell. I will absolutely be sharing this experience with my neighbors and community so they can be aware before choosing where to purchase their appliances. Because of this experience, I will not do business with Universal Appliance and Kitchen Center, also known as WDC Kitchen & Bath, again.

I hired them to change lightbulb in my built in Thermador microwave. Sounds easy but not!…read more They reasonable and courteous. Vadim came out (was recommended by a friend) but I still looked around. Sooo nice and did an excellent job. Highly recommend.

Thank you Vadim! He did a great job repairing my washer. On time and charged a great price. I…read moredefinitely recommend his services. Will be calling him again!

Amir came out at short notice on a Saturday. He immediately knew what the problem was and was able…read moreto fix it in 1/2 hour. Wonderful service.

We have an old vintage Maytag oven in the wall. The ignitor went out and we found out the hard way…read moretrying to bake dinner one night. We used Amir appliances in the past for our dryer so we had his magnet right there on the fridge. We called them up the next day, told them what the issue was. It wasn't urgent so we scheduled a few days out, they came and it was fixed in less than 45 minutes. Oven has been working great!

Found this company on Yelp. Has good reviews so I called…read more Oven was not working so I called and left a message on Saturday hoping to get a return call Monday. Instead Tony returned my call 15 minutes after my message. Set appt for Monday and he arrived in the time frame quoted. Diagnosed the issue, ordered the parts. Returned Friday and repairs made. Oven works great. This will definitely be my go to company when needed. Extremely pleased!

Buyer beware- This company charged an $85 service fee, promised to fix our fridge, and then never…read moreresponded. They then agreed to a refund, which I have yet to receive. Edit: Unfortunately, this company offered me a refund a week ago (over the phone), but I have not received the promised refund. If and when I receive the check, I will update this review. As I said before, the technician told us he could fix it and then stopped replying to our calls or texts. Since they cannot fix it as promised, the company agreed that a refund would be fair, but I have not received said refund yet. Original review: I would strongly recommend against using this company. I called and had someone come out. They charged me $85 to see what's wrong and told me that I could apply that amount towards repairs with them. The guy comes and says he can fix it. That was four weeks ago; they are no longer responding. I've been ghosted and am out $85.

My Sub-Zero refrigerator stopped working. The tech sent by my home warranty company came two days…read morelater and couldn't figure out what was wrong. He came back two days later and still couldn't figure it out. I called Sub-Zero who came out the same day, diagnosed it, ordered the parts and repaired it 2 days later. Needless to say, I cancelled my home warranty contract. Sub-Zero is the 911 for immediate refrigerator repair.

Vlad is high on my very short list of dependable repairmen. He has always given me an appointment…read morein a reasonable timeframe. But honestly I would rather wait for weeks instead of hiring anyone else to repair or service my stove and fridge. He is trustworthy, dependable, straightforward and knowledgeable. He knows what he is doing and is in and out of your house in no time. Prices are also quite reasonable.

Alex gave me a 45 minutes heads up. Came early. Diagnosed and fixed the issue quickly. No…read moreupselling. No laundry list of recommended repairs. He gave it to me straight. Only complaint is that their freon pricing of $180/lb is a bit high. But I bit the bullet just to get it done.

Fantastic service from start to finish. They were responsive, professional, and arrived the very…read morenext day after our dryer control knob broke. They diagnosed the problem, ordered the replacement part, and installed it without delay--plus they cleaned our dryer vent while they were here. Everything is working like brand new. Highly recommended!

Vlad is a complete lifesaver!…read more From a quick initial conversation, he diagnosed the issue on the spot, gave me an accurate quote, and explained exactly what needed fixing on our dryer. Within an hour, the job was done and everything was working perfectly. To top it off, it was blazing hot in our garage, but Vlad worked fast, efficiently, and with a huge smile the entire time. Professional, knowledgeable, friendly, and honest--he's officially my go-to for every appliance repair moving forward. Save yourself the stress and call Vlad!

Vlad was incredibly prompt, professional, and efficient! I woke up early to discover that our…read moreMonogram refrigerator had stopped working. I searched Yelp for a recommended repair company and found FixMan. I texted the number listed, and Vlad responded within 10 minutes, letting me know he had availability to come out that morning. He arrived at 8:30 a.m., quickly diagnosed the problem, and explained that he needed to order a replacement part. He left about 30 minutes later to finish a previously scheduled job and place the order. By 10:10 a.m., he called to let me know the part had been ordered and that he would pick it up after his appointment before returning around 1:00 p.m. Vlad returned as promised, replaced the faulty motor in our Monogram refrigerator, and had everything working again that same afternoon. His communication throughout the entire process was outstanding, and I really appreciated how quickly he got us back up and running. His pricing was also very fair and reasonable, especially considering the same-day service. I highly recommend Vlad and FixMan to anyone needing appliance repairs. Thank you, Vlad, for the excellent service!

Quick reliable and highly professional service of my sub zero fridge! Highly recommend them!read more

SKETCHY, be warned...Contacted them for my oven which was making intermittent sound. Guy came,…read morelistened for 10 seconds said it would be $1900 to fix and they might damage my floors. I wanted to check with another but asked for a written estimate and what they would do. Said it would come that day. Did NOT. I followed up 2x and called corp and they said they'd get it to me. Never came. Totally got the sense they wanted to rip me off. Do I know? NOPE. Did they follow through professionally to decrease my concerns about it being an opportunity to rip people off? Nope. So, they may be great. It may be, however, it is a $350 job in reality. BE WARNED

Good selection of appliances. Sales staff is much more knowlegable about products than big box…read morestores. They say they will match competitors prices, but in store pricing is mostly higher.

I have been a WDC customer for over 20 years. I have spent tens of thousands of dollars with them…read more They have a great selection and reasonable (although not cheap) prices. Every time my order has gone well, it has been great. However when things go bad, they go really bad. My most recent experience started on 5/28/25. I had a Newport Brass faucet that had an issue and was covered under their warranty. I was told to call Newport Brass. After contacting both WDC and Newport, it seemed like a simple process: WDC had to simply fill out some paperwork and Newport would ship me a new faucet. I was following up with WDC monthly to check on the status and was obviously lied to every time--working on it, it's on back order, my customer service team and I are handling it, it should be in next month, I'm not sure what's going on, etc.. My last exchange with WDC was on 12/14/25. Newport Brass says this isn't a big deal and they do this all the time, essentially blaming WDC for not following through with simple paperwork. It has been almost a year, I still don't have a faucet, and I've heard nothing from WDC in 4 months.

All the products I need from a "hardware store " a then some. Paint mixed, plumbing & electrical,…read moretools, tools and garden tools. Plants, flowers and vegetable starters.... Housewares & lumber etc. Love this store.

I came here to get wood for a project and brought only that piece to the front register to be rang…read moreup. The guy behind the counter then told me it was $16, and then $19 with tax.....Huh? I could have sworn it wasn't that. I asked the guy and he didn't give a response, but could only offer the blank GenZ Stare and silence. I grabbed the piece and said that it was alright, I will go check the price. After having to walk all the way back to the rear of the store to the wood section, I confirmed that it was only $8. I took a photo and returned to the registers where the other female worker proceeded to ring me up with the guy next to her at the neighboring cash register. "$19." I showed her the photo and she was confused. Looking at the wood, she scanned the 2 barcodes that were on there. "Oh." They scanned the wrong one. One is white and one is yellow. Not one, but 2 workers were going to charge me more than double the price at almost $20 for an item that was $8 - which by the way, is already overpriced. Is this training? I feel if the training was more efficient and better explained, these issues could have be avoided. Is it the workers? Now, if the customer doesn't notice, they've just charged the customer who knows how much extra! And what happens if you notice after the fact? The question is: why should the customer have to keep track of the price and which barcode is to be scanned? Why can't the workers?